The Future of Insurance
The Future of Insurance podcast explores how the insurance industry is evolving to meet changing demands. Hosted by Bryan Falchuk, an industry veteran and author of the best-selling series "The Future of Insurance: From Disruption to Evolution." The show features insights from leaders across the industry to inspire and inform the path forward. It highlights how insurers continue to support people through life's worst moments while adapting to new challenges.
Episodes
The Future of Insurance – Guru Vasudeva, SVP & CTO of P&C, Nationwide
Episode Detail Guru Vasudeva leads technology for Property & Casualty at Nationwide, a business that spans personal lines, commercial lines, Excess & Surplus, and agribusiness inside a company spending well over a billion dollars a year on technology. In this conversation he lays out how Nationwide thinks about AI in three layers: everyday tools for more than 25,000 associates, a rebuilt approach
The Future of Insurance – Making Tough Relationships Work Better
Episode Detail Claims professionals often begin a conversation already cast as the adversary. Many claimants have been primed to expect a fight, so they arrive ready for one, and the person trying to help has to find a way through that before anything productive can happen. In this solo episode of The Future of Insurance, Bryan Falchuk shares the framework behind his keynote at the Western Loss A
The Future of Insurance – John Kellington, CEO, ACORD
Episode Detail John Kellington has spent his career on every side of the same question: how does data move reliably across an industry built on thousands of separate systems that all need to talk to each other? He's built the standards, lived by them as a carrier CIO, and now, as the new CEO of ACORD, he's back to run the organization that sets them for the entire global insurance industry. In th
The Future of Insurance – Ensuring Trust at a Time of Mistrust (Live from ACORD CONNECT 2026)
Episode Detail Three voices, one shared problem: the insurance industry calls itself data-driven, but trusts almost none of the data it runs on. This episode is a live panel recorded at ACORD Connect 2026, where Bryan sat down with Russell Sommers of Baker Tilly, Meredith Barnes-Cook of Datos Insights, and Spero Zacharias of Chubb to talk about what happens to that trust problem once AI starts do
The Future of Insurance – Stay Tuned for Next Week
We're taking a quick break this week as we ramp up with a lot of interviews being recorded in the next month. Stay tuned and be sure to subscribe you catch them when they start dropping on September 22nd with Season 9 Episode 6!
The Future of Insurance - Agents & AI: Same Channel, Different People
Episode Detail This episode is a discussion of the thought leadership paper Bryan Falchuk published in September 2026 on a pressing an important question the industry is facing today – will AI spell the end of insurance agents and brokers? AI is not going to kill the insurance agent channel. That's not really in dispute, and it was never the right question. In this solo episode, Bryan Falchuk arg
The Future of Insurance – Mike Zukerman, President & CEO, CSAA Insurance Group
Episode Detail When wildfire risk pushed many insurers to retreat from the California homeowners market altogether, CSAA Insurance Group chose a different path: reward the homes that actually harden against fire with a three-year rate guarantee and a discount of up to 30 percent, and keep writing business through it. In this conversation, Mike Zukerman, President and CEO of CSAA Insurance Group,
The Future of Insurance – Kim Garland, Insurance Industry Veteran
Episode Detail Insurance carriers have quietly lived with a roughly $50 billion problem for years: a level of fraud baked so thoroughly into homeowners and personal auto pricing that the industry simply calls it the cost of doing business. In this episode, Bryan Falchuk sits down with Kim Garland, Industry Executive & Advisor, to size that number for real and ask why an industry built to manage r
The Future of Insurance - Graeme Dean, Founder, Hotspot Cover & Trigger Parametric
Episode Detail Travel insurance has long relied on a government advisory as a clean, defensible line between insurable and not: when the advisory says don't go, coverage steps back. It's a structure that works well when conflict stays contained and advisories track it closely. This year's conflict in the Gulf tested that model in real time, as the advisory stayed in place well after the fighting
The Future of Insurance – Simon Wilson, CEO, Markel Insurance
Episode Detail Season 9 of The Future of Insurance opens with a conversation about what happens when a $10 billion specialty insurer decides its own scale isn't a reason to move slowly. Bryan Falchuk talks with Simon Wilson, CEO of Markel Insurance, about his vision for the specialty market through 2030, and the deliberate choice to ask his teams to double their businesses in five years rather th
The Future of Insurance – Chris Tunnecliff, Insurance Technology Leader
Episode Info Chris is a business-facing CIO and CTO level technology leader with over 10 years in London Market environments and 25+ years across insurance. He is typically brought in to reset technology functions, lead complex regulated transformation, and help businesses use data, automation and AI to improve control, decision making and pace of delivery. His experience spans carriers, syndica
The Future of Insurance – Jason Cass, Leading Voice amongst Independent Insurance Agents
Episode Info Jason Cass is the co-owner of The Insurance Alliance, co-owner of Virtual Intelligence, founder of Agency Intelligence, and one of the most recognized voices in the independent insurance industry. A veteran agency owner, speaker, and podcaster, he built a profitable three-location agency that runs both virtually and digitally. He was named Illinois Young Agent of the Year in 2005, s
The Future of Insurance – Meg McKeen, Host of Bound & Determined
Episode Info Celebrating her 26th year in the insurance industry, Meg McKeen, CIC, founded Adjunct Advisors LLC in 2018 with the essential belief that we can do more, and better, to support the professionals who choose a career here. Throughout her own career, working as an underwriter, agent, and leader within the industry, Meg has held a seat at the table during thousands of insurance negotiat
The Future of Insurance – Scott White, Virginia Commissioner of Insurance; President, NAIC
Episode Info Scott A. White was appointed Commissioner of the Virginia State Corporation Commission's Bureau of Insurance in 2018. He was elected NAIC President in December 2025. White joined the Bureau as a research analyst in 1998. From 1999 until 2011, he worked as an attorney advising the Bureau on all major insurance regulatory and compliance matters. In 2011 he became head of the Commissio
The Future of Insurance – Craig Weber, Head of Insurance Strategy, Cognizant
Episode Info Craig Weber is a thought leader and management consultant with extensive insurance specialization, having worked for a major carrier and then leading an analyst firm. At Cognizant, he leads a team responsible for the firm's insurance strategy and bringing its portfolio of insurance offerings to the market. Episode Overview: AI is at a critical inflection point, poised to profoun
The Future of Insurance – Joe Zuk, Operating Partner, Altamont Capital
Episode Info Joe Zuk is an Operating Partner for Altamont Capital Partners, bringing a dedicated focus to corporate and business development across existing ACP portfolio companies within the Property & Casualty insurance vertical. Most recently, Joe served as Managing Director of Corporate Development & Strategy for Orchid Underwriters, a private equity-backed catastrophic personal and commercia
The Future of Insurance Panel on AI & Claims at PLRB 2026
Episode Info How is AI shaping the future of claims, and even the present of it? Join Bryan Falchuk as he hosts a panel featuring audience questions on the dynamics and technology shaping where insurance is headed. The panel includes: Sadiq Isu, Founder & CEO, All Talentz LLC Kevin Meyer, Managing Director, PropertyExpert Shane Emmons, Founder & CEO, Swept AI This discussion explores the evolvi
The Future of Insurance – Kyle Nakatsuji, Founder & CEO, Dearborn Labs
Episode Info Kyle Nakatsuji is the Founder and CEO of Dearborn Labs and Clearcover. He joined the show during Season 1 to talk about Clearcover (which is the subject of one of the case studies in The Future of Insurance – Volume II. The Startups). He rejoins the show to share about their latest venture, Dearborn Labs. Here is the detail on the launch of Dearborn Labs from their press release: C
The Future of Insurance – Megan Linkin, Head of Parametric Nat Cat Americas, Swiss Re Corporate Solutions
Episode Info Dr. Megan Linkin is the Head of Parametric Nat Cat Americas for Swiss Re Corporate Solutions, based in New York City. She has extensive expertise in parametric and structured insurance and reinsurance solutions. Megan's primary responsibility is the origination, development, structuring and underwriting of parametric insurance solutions that protect corporates and governments agai
The Future of Insurance – More Sales Advice with Bryan Falchuk
Episode Info On the back of getting some less-than-great sales outreach on LinkedIn, I thought it would be a great moment to share some more sales advice for startup founders and service or solution providers out there looking to sell into or partner with insurers. This is a follow up the episode I did in Season 7 on the subject, which you can check out at https://future-of-insurance.com/podcast/
The Future of Insurance – Wayne Slavin, Co-Founder & CEO, SURE (Return Visit)
Episode Info Wayne Slavin is the CEO and Co-Founder of Sure, a VC backed insurtech startup. Prior to Sure he was the VP of Product Management at Tapingo, TechCrunch's Most Innovative Company of 2013. His other past projects and companies include NetStumbler, a consumer app with more than 1.5 billion downloads, the Barnes & Noble Nook eBook reader, Buddy Media (now part of salesforce), and BackupR
The Future of Insurance – Juan Garcia, Co-Founder & CEO, Tuio
Episode Info Juan García is one of the Co-founders of Tuio, a next-generation insurer built from the ground up with artificial intelligence at its core. Tuio's ecosystem of AI agents — including Leia, Watson, Lisbeth, Sonia, and George — now automate over 80% of customer interactions and 85% of simple claims, showing how AI can rebuild trust in financial services through transparency and efficien
The Future of Insurance – Neil Harrison, Global Head of Claims, Willis
Episode Info Neil Harrison joined Willis in April 2024. He is Global Head of Claims, and a member of the company's Global Executive Team. Neil is based in New York. At Willis, Neil oversees all aspects of the company's claims propositions, services and solutions and participates in client, carrier management and innovation activities. Neil leads a group of 1400 claims professionals across all geog
The Future of Insurance – Jeff Radke, Co-Founder & CEO, Accelerant (Post-IPO)
Episode InfoJeff Radke is CEO and Co-Founder of Accelerant, a technology-fueled insurance platform that empowers MGUs to more effectively and confidently serve small and medium enterprises. He has spent his career working across all areas of the insurance value chain, from underwriting to reinsurance in global markets. Prior to Accelerant, Jeff spent a decade at Argo Group International Holdings,
The Future of Insurance – David Chavern, President & CEO, ACLI
Episode InfoDavid Chavern is President and CEO of the American Council of Life Insurers (ACLI) whose mission is to help Americans build financial security through every stage of life. ACLI's 275 member companies represent 93 percent of industry assets and provide financial protection products and services to 90 million families. In his first year in the position, Chavern led the charge in a major
The Future of Insurance – Adam Masarek, Lex Machina
Episode InfoAdam Masarek is a lawyer, epidemiologist (MPH), and the Legal Marketing Manager for Lex Machina®, the LexisNexis® Legal Analytics® platform. He is dedicated to empowering legal and insurance professionals with data-informed strategies to enhance business development, litigation outcomes, and the rule of law. Episode Overview: In this episode, we sit down with Adam Masarek, leader of co
The Future of Insurance – Joseph Ziolkowski, Founder & CEO, Relm Insurance
Episode Info With nearly 15 years of insurance industry experience, Joe Ziolkowski has navigated both US and non-US regulatory environments in the establishment of Property & Casualty and Life insurance company infrastructure. In 2019, Joe founded Relm Insurance, Ltd. the first insurer licensed under the Bermuda Monetary Authority's new "innovation" framework. Under his leadership, Relm has become
The Future of Insurance – William Pitt, Executive Director, FASE
Episode Info William Pitt is the executive director of FASE (Fédération des Agences de Souscription Européennes), an association founded to address a widely recognized need for a pan-European body to represent Europe's fast-growing, but little understood, MGA sector. Prior to establishing FASE in 2025, William led research and consulting projects at Lexicon Associates and Conning. He is the author
The Future of Insurance – Casey Kempton, President, Personal Lines, Nationwide
Episode Info As the president of Personal Lines at Nationwide, Casey Kempton is responsible for all aspects of the business including product, underwriting, sales and distribution, claims and services. Her organization focuses on delivering effortless, personal and reassuring experiences for distribution professionals and customers who value protection and service. Casey previously served as the
The Future of Insurance – Jim Dwane, CEO, MISSION (Live @ ITC Vegas 2025)
Episode Info Jim has over thirty years of experience in the insurance and insurtech industries, with a proven track record of success in leading and growing companies. In Jim's previous role as CEO of bolt Solutions Inc, he grew the company's revenue and oversaw the transformation of its business model, enabling the company to grow and scale quickly and efficiently. He has extensive experience cre
The Future of Insurance – Laurna Castillo, SVP, CSAA Insurance Group (Live @ ITC Vegas 2025)
Episode Info As Senior Vice President, Laurna leads the company's Western State Product and Club Experience teams, which are responsible for the performance of personal lines insurance products across CSAA Insurance Group's Western markets. She also oversees the Club & Agency Experience teams, which are responsible for the operations and experience of CSAA's largest distribution channel, AAA clubs
The Future of Insurance – Gil Arazi, Founder & Managing Partner, FinTLV Ventures (Live @ ITC Vegas 2025)
Episode Info Gil Arazi is the Founder and Managing Partner of FinTLV Venture Capital – a leading global late stage Insurtech VC (Hippo, Next Insurance, Unqork, Corvus, wefox and many more). FinTLV works very closely with dozens of the leading global insurers and re-insurers – to provide real value to its' portfolio companies. Therefore, Gil is a board member/observer in Hippo, Next Insurance, Patt
The Future of Insurance – Amy Antczak, Co-Founder & COO, GreenieRe (Live @ ITC Vegas 2025)
Episode Info Amy Antczak, COO of GreenieRE, brings nearly two decades of experience working in the legal and insurance industries to her role as Chief Operating Officer for GreenieRE. In her previous leadership positions at Energetic Capital, CNA, and AIG, Amy leveraged her law degree to manage complex financial lines claims, professional liability cases, and corporate litigation. Episode Backgro
The Future of Insurance – Peter Settel, CEO, Bold Penguin (Live @ ITC Vegas 2025)
Episode Info Peter Settel, CEO of Bold Penguin, is a business and technology leader with a proven track record of leading technology-led growth companies across the insurance sector. Prior to Bold Penguin, Settel was the Enterprise Chief Strategy Officer and Information Officer at American Family Insurance. Before that, Peter spent 17 years as a senior executive leading capability development at H
The Future of Insurance - Alex Timm, Co-Founder & CEO, Root Insurance
Episode Info With a vision of completely transforming the car insurance industry, Alex founded Root in 2015 on the principle that rates should be based primarily on driving behaviors, not demographics. As Founder and Chief Executive Officer, Alex leads the company in revolutionizing this outdated industry using mobile technology and data science to offer personalized car insurance rates to good dr
The Future of Insurance – ITC Vegas 2025 Recap
Episode Info I provide insights from InsureTech Connect Vegas 2025, focusing on the significant impact of artificial intelligence (AI) in the industry. I saw the power of the democratization and proliferation of AI models, which are enabling new solutions in the market. The emphasis was on empowerment rather than replacing staff, recognizing the need for more workforce due to overwork and burnout.
The Future of Insurance – Live with Rob Galbraith at the 2025 PLRB Innovation Summit
Episode Info Rob Galbraith is the founder and CEO of Forestview Insights and is the author of the international bestselling book, The End of Insurance As We Know It. Rob is an award-winning speaker who has shared his unique insights at numerous events around the globe on the topics of innovation, insurtech, and the future of insurance. Rob has over 25 years of experience in the financial services
The Future of Insurance – Cayce Lunch, National Managing Partner, Tyson & Mendes
Episode Info Cayce Lynch is the National Managing Partner and an Equity Partner at Tyson & Mendes. In this capacity, she leads the firm's strategic vision and execution across all offices, focusing on optimizing the firm's performance and addressing challenges in the evolving insurance defense industry. As part of the firm's executive leadership team, Ms. Lynch is passionate about fostering a cult
The Future of Insurance – Underwriting vs. VC – Like The Show "Stranger Things"
Episode Info In this episode, I explore the paradox that is insurance. We buy risk from others, yet we are risk averse ourselves. Looking at the work of underwriters as compared to venture investors, you find that the skillset is actually nearly identical, but it's being deployed in opposite directions. I discuss that, why that might be, and what someone trying to bring innovation and change to in
The Future of Insurance – Charlie Wendland, Chief Claims Officer, Branch
Episode Info Charlie Wendland is the Chief Claims Officer at Branch, a modern reciprocal exchange reinventing bundled home and auto insurance. With over two decades of experience at Progressive, Travelers, and National Interstate, Charlie has built and scaled high-performing claims teams that blend technology with exceptional customer care. He holds both an MBA and bachelor's degree from Cleveland
The Future of Insurance – Reid Holzworth, CEO, Ivans
Episode Info Reid Holzworth leads Ivans' strategic direction. He is a prominent insurance industry leader with extensive insurance experience in both broker and insurer distribution environments. Reid began as an independent agent, frustrated that the products on the market didn't fit well with his business model. So he founded and became CEO of TechCanary, an InsurTech leader on the Salesforce pl
The Future of Insurance - Short Summer Break
Just a quick note that we are taking a short break for a couple of weeks to enjoy the summer, but the rest of Season 7 will be back soon! In the meantime, this is a great opportunity to catch up on the back catalogue of the show, or get The Future of Insurance books from Audible to keep listening to inspiring stories of how companies in the insurance industry are overcoming challenges, innovating
The Future of Insurance – Mary Boyd, CEO, Hiscox USA
Episode Info Mary Boyd is a seasoned senior executive with over 30 years of experience leading businesses through transformative phases in their history that span invention, renovation, integration and rebuilding. Beyond her reputation for building, revitalizing, and integrating businesses, Mary has a proven track record of successfully translating strategic vision into reality. Her career is dist
The Future of Insurance – Bill Pappas, EVP & Head of Global Technology & Ops, MetLife – LIVE @ ITI NYC 2025
Episode Info As innovation continues to change at a relentless pace, cutting through a noisy marketplace has never been more essential. Such change brings exciting opportunities but also potential risks. Solve the right issues with the right tech, and you can bolster bottom lines and future-proof operations. Identify the wrong challenges and the wrong technology, and you risk trust, reputation, an
The Future of Insurance – Chris Merideth, Candidate for OK Insurance Commissioner
Episode Info Chris Merideth is a seasoned insurance industry professional, public policy strategist, and Republican candidate for Oklahoma Insurance Commissioner in 2026. With a career spanning agency operations, catastrophe response, and legislative advocacy, Chris brings a rare 360-degree view of the insurance ecosystem—having worked with agents, adjusters, consumers, and lawmakers from across t
The Future of Insurance – Rick McCathron, President & CEO, Hippo Insurance – LIVE from ITI NYC 2025
Episode Info Over the last decade, the insurtech landscape has rapidly evolved, transitioning from a space dominated by startups innovating at the fringes to becoming a thriving industry amassing huge investment and innovation. But how did we get here, and more importantly, where do they go next? Hippo CEO, Rick McCathron, joins Bryan Falchuk for this conversion, titled, "A Decade of Insurtech: Fr
The Future of Insurance – Bryan Falchuk with Sales Advice for Vendors
Episode Info After a series of conferences where I saw some sales tactics that were having the opposite effect from what the person employing them would have wanted, I thought I'd use an episode to share some of the advice I give to companies I've advised over the years. It's informed by my direct experience having been an executive at insurance companies who got sold to, and running the sales fun
The Future of Insurance – Luca Russignan, Head of Insurance, Capgemini Research Institute
Episode Info Luca Russignan is an insurance expert with more than 15 years of experience with industry-leading consultancies and insurers. At Capgemini, he enables CxO conversations in the insurance sector through data-driven thought leadership to shape insurance business strategy focusing in particular on North America and Europe. He holds an MBA in Strategy and Finance from Hult International Bu
The Future of Insurance – Debbie Brackeen, Chief Innovation & Corporate Development Officer, CSAA Insurance Group
Episode Info Debbie Brackeen leads CSAA Insurance Group in strategy, partnerships, innovation and venture investing. She has more than 25 years of experience and leadership at innovative high-tech companies, including Apple, Sun, HP, and eBay, and, most recently, serving as the global head of innovation at Citigroup. She has served as an adviser to the Astia Technology Committee since 2008, and wa
The Future of Insurance – David Corry, Head of Casualty, Argo Group
Episode Info David Corry joined Argo Group in September 2020. As Head of Casualty, he is responsible for leading Primary Casualty, Excess Casualty, Construction, Environmental, Rockwood, and Bermuda Casualty. Corry previously served as Senior Vice President, Head of Environmental at Argo Group. He has in-depth experience in all lines of casualty insurance, having served as Senior Director at Mark
The Future of Insurance – InsurTech Rap Takeover with Nick Lamparelli
Episode Info The Insurance Industry is facing a number of challenges today. And yet the number of strategies tools we can use to overcome those challenges is equally numerous. That's the spirit of the conversations my good friend Nick Lamparelli and I get into whenever we talk, and now, you get to hear what we talk about because we got together to take over Dave Wechsler's InsurTech Rap a couple o
The Future of Insurance – Dr. Christy Lane & Laura McDonald, Co-Founders of Flora Fertility
Guest Bio This episode featured the co-founders of a first-of-its-kind fertility insurance solution called Flora Fertility. Dr. Christy Lane, President and Co-Founder Dr. Christy Lane is global leader of InsurTech, an investor, founder and award-winning health scientist with expertise in AI, digital health, and wearable devices. Dr. Lane is the Co-Founder of Flora Fertility, the Stanford Wea
The Future of Insurance – Darren Wood, Founder, Recoop Disaster Insurance
Guest Bio Darren Wood is the founder of Recoop Disaster Insurance, a first-of-its-kind, multi-peril disaster insurance product. Darren is an insurance industry veteran, with over 25 years of experience. He previously served as the division president for Holmes Murphy, a top 25 insurance broker, where he was responsible for the delivery of value-added solutions to insurance clients. He also h
The Future of Insurance, Paul VanderMarck, Chief Technology & Innovation Officer, SageSure
Paul VanderMarck is the Chief Technology and Innovation Officer of SageSure, leading the development of its proprietary technology platform and adopting new technologies to continue to advance the user experience. Previously, Paul was a managing director at boutique investment bank Financial Technology Partners, where he worked with a wide range of high-growth businesses across the insurtech land
The Future of Insurance – David Worldon, Accelerated Innovation
David Worldon is the Founder of Accelerated Innovation, a boutique management consultancy specialising in insurance innovation. Last year they saved Australia's largest insurers half a million dollars in fees and shaved a full year off their growth timelines. David has recently published the 2025 General Insurance Innovation Report, assessing and ranking how Australia's largest insurers are inn
The Future of Insurance – Dave Wechsler, Principal, OMERS Ventures
As one of the first Insurtech operators turned investor, Dave leads OMERS Ventures Insurtech portfolio which includes investments in well-known players such as Clearcover, Foresight, WeFox and Joyn. Most recently at Hippo as VP of Growth, Dave oversaw the company's execution and strategy around Smart Home and emerging products. Dave's journey in Insurtech started in 2017 while at Comcast Xfinity w
The Future of Insurance AI Panel – Live at the 2025 PLRB Claims Conference
What will the future of our industry look like, and what does that mean for today's Claims professionals? How can adjusters and others prepare for changing dynamics and increasing complexity? Join Bryan Falchuk as he hosts a panel featuring audience questions on the dynamics and technology shaping where insurance is headed. The panel includes: Erik Bahnsen, Director, Industry Analytics, CCC Inte
The Future of Insurance – Sarah Russell, Managing Director of Bellwether at Alphabet x
Sarah Russell is the founder and managing director of Project Bellwether. Her career has evolved from healthcare into technology more broadly. She is a startup founder, tech executive, and practicing physician working at the nexus of business, planetary health, and machine learning. After founding her first company, she spent the next decade transitioning between entrepreneurial roles and exec
The Future of Insurance – Chris Luiz, CEO, Scout InsurTech
Chris is the CEO of Scout InsurTech, a premier network connecting insurance professionals, startups, and innovators to shape the industry's future. Scout's mission is to drive a comprehensive understanding of the companies impacting P&C, Life, and Health and to identify, engage, and profile these innovative companies as they evolve from early concepts to high-growth players. Chris is a multi-t
The Future of Insurance – Melbourne O'Banion, Co-Founder & CEO, Bestow
Melbourne O'Banion is Bestow's CEO and co-founder, guiding the company's vision to modernize the life insurance industry. Melbourne is also a co-founder of BeautyBio and a founding member of Presidio Title, Texas's leading title insurance agency. He serves on the National Advisory Council for BYU's Marriott School of Management and Southern Methodist University's Tate Lecture Series board. Mel
The Future of Insurance – Daniel Aldrich, Professor of Security & Resilience Studies, Northeastern University
Daniel P. Aldrich was born in upstate New York and spent his childhood (and much of his adult life) traveling and living abroad. While living in Tokyo, Japan, he began to wonder how Japan - the only country to suffer the effects of atomic weaponry - could have built up such an advanced nuclear power program. He wrote up his observations in the book SITE FIGHTS published by Cornell University Press
The Future of Insurance – Andrew Horton, Group CEO, QBE
Andrew joined QBE as Group Chief Executive Officer in September 2021. With a strong focus on bringing the enterprise together, Andrew has driven performance consistency and progress towards QBE's vision to become the most consistent and innovative risk partner. He was previously the CEO, and before that the Finance Director, of Beazley Group, a specialist international insurer based in the Uni
The Future of Insurance – Bonus Episode – Project 55
PROJECT 55 is a community that empowers both individuals and organizations to proactively improve mental health outcomes in the workplace. By providing actionable information, insightful discussions, and collective learning; we empower individuals to prioritize their well-being and build inclusive workplaces that challenge the stigma of mental health struggles. Co-founders Justin Goodman and B
The Future of Insurance – Tim Dillahunt, Head of Personal Lines UW, The Hanover
Tim Dillahunt is the head of personal lines underwriting at the Hanover Insurance group. He is diverse insurance professional with an Underwriting, Marketing and Sales leadership background. Over 25 years of experience at some of the country's leading P&C Companies. Highlights from the Show When a pipe leaks, a hose breaks or some other preventable source of water damage to your home le
The Future of Insurance – Ryan Vigus, EVP, Personal Lines Product Management, CSAA Insurance Group
Ryan Vigus leads CSAA Insurance Group's personal lines products, including auto, home, umbrella, and pet. His team develops and manages insurance products and product experiences that serve the needs of AAA Members. Ryan's responsibilities include Product Strategy and Development, Product Management, Actuarial, and Data Science. CSAA Insurance Group is a AAA insurer that serves AAA Members i
The Future of Insurance – Dawn Walker, Associate Director, DUAE, AM Best
Dawn Walker is an associate director, Industry Relations (DUAE) in AM Best's Strategy and Communications department. Dawn has more than 15 years of insurance industry and risk management experience, and joined AM Best in 2022, initially serving as a senior financial analyst, conducting performance assessments for Delegated Underwriting Authority Enterprises. Previously, Dawn as a senior risk m
The Future of Insurance – Curtis Goldsborough AKA LO$$ Ratio
Curtis Goldsborough is the President of National Insurance Inspection Services, an evolving technology and field service provider for P&C underwriting, based in Fresno, CA. He cut his teeth in insurance as an agency owner with Farm Bureau Insurance of Michigan, where he became acutely aware of the friction and pain points associated with underwriting inspections. In 2013, he joined National Insu
The Future of Insurance – Andres Diaz Martinez, Ventures Associate, Plug and Play (Live from ITC 2024)
At Plug and Play, Andres has directed his passion for innovation towards P&C Insurtech. Helping some of the largest carriers and brokers navigate the technology ecosystem and bringing projects to life. Having participated in multiple investments, he focuses on creating value through infrastructure, optimization, and digitization. With a unique background in world-class restaurants as a former 3
The Future of Insurance – Mark Holweger, CEO, Legal & General America (Live from ITC 2024)
Mark Holweger is President and CEO of Legal & General America's insurance division, which includes operating companies Banner Life Insurance Company and William Penn Life Insurance Company of New York. He is responsible for the day-to-day operations of the business, ensuring service excellence, continued distribution expansion and achievement of the digital transformation strategy. In 2011, he j
The Future of Insurance – Magda Ramada, Global Insurtech Innovation Leader, WTW (Live from ITC)
Magdalena is a Senior Director and Global InsurTech Innovation Leader at WTW's Insurance Consulting and Technology (ICT). She leads ICT's inorganic growth strategy as well as its interaction with the external insurtech ecosystem globally. She joined the firm as a Senior Economist at Watson Wyatt's Research and Innovation Center in 2005. She has 20+ years of experience in R&D and international s
The Future of Insurance – Wesley Pergament, Co-Founder & CEO, Sola, Live from ITC Vegas 2024
Wesley is CEO and Co-Founder of Sola Insurance based in Atlanta, GA. Wesley comes from a tech background and jumped into the insurance industry at a flood insurance startup where he was tasked with working on the data side with private and FEMA flood maps. Realizing this data was telling us exactly where the damage is, Wesley became obsessed with how data can be used to automatically trigger an
The Future of Insurance – Dennis Ellis, GM of Insurance, Intuit Credit Karma
Dennis is general manager of insurance at Intuit Credit Karma, where he oversees the company's fast-growing business unit that encompasses auto, life, home and renters insurance for Credit Karma's more than 120 million U.S. members. Dennis joined Credit Karma through the acquisition of Zendrive, which will enable Credit Karma to accelerate Karma Drive, the company's usage-based insurance product
The Future of Insurance – Bobbie Collies, Chief Insurance Officer, Coterie (Live from ITC Vegas 2024)
Bobbie is Chief Insurance Officer at Coterie - prior to this role, she was Coterie's first VP of Distribution, and Chief Growth Officer. At Coterie, Bobbie oversees underwriting, capacity, distribution, marketing and agency experience. Prior to Coterie, Bobbie was the VP of Strategic Distribution at Grange Insurance, cultivating successful strategic partnerships with established, new and emerg
The Future of Insurance – David Embry, CEO of Mylo (Live from ITC Vegas 2024)
David Embry, CEO of Mylo, a digital, independent insurance broker that uses AI and people to connect clients with the right coverage for their needs. He is responsible for the overall vision and financial performance of the business as well as developing strategic partnerships. As a seasoned entrepreneur with 20+ years of experience leading financial and insurance companies, David brings deep ex
The Future of Insurance – ITC Vegas 2024 Recap
After ITC Vegas 2024, I had to do a quick recap of the themes that stood out to me, and what I took from it. Highlights from the Show The winner for most-talked about buzzword? AI, obviously The focus, however, was on AI for efficiency An AI-enabled data company talked about the difficulty they have talking about improving UW results, so they only talk about efficiency when meeting with car
News About The Future of Insurance at ITC Vegas 2024
While the show is on a break for a few weeks, I wanted to be sure you knew two things about ITC Las Vegas 2024: You can save $200 on registration thanks to the deal I scored for my listeners! Just visit http://www.future-of-insurance.com/itc for the discount code and a link to register If you're an insurance company executive, drop me a DM on LinkedIn if you'd like to be a guest on the show while
The Future of Insurance - Something to Listen To
In this quick episode, I share that I need to take a break from releasing episodes for a few weeks as my schedule hasn't allowed me to do any new interviews, and, in place of a new episode, I recommend a show you need to be listening to - "What's the Scenario?" with plrb. To be in the insurance industry means understanding what insurance is all about and how complex the idea of coverage can be
The Future of Insurance – Bryan Falchuk on The Economic Viability of Insurance
I'm joined my Insurance and Underwriting veteran and thought leader, Nick Lamparelli, for this episode as we discuss the ideas in the new white paper I'm publishing, "The Economic Viability of Insurance," available starting today for free at http://www.future-of-insurance.com/profit. Highlights from the Show The approaches we have been using to stresses on underwriting profit historically h
The Future of Insurance – Bryan Falchuk on The Dangers of Hubris
I shared some thoughts triggered by a recent conversation with an executive at an InsurTech solution provider who was voicing frustration with his perception that there seems to be a lot of talk that we are perfect or don't need to look to improve at many carriers. He was curious if this was my observation, as well, and what I thought we could do about it. One thing I know I can do is to talk ab
The Future of Insurance – Adam Denninger, Global Industry Leader for Insurance, Capgemini
Adam Denninger leads Capgemini's global strategy for the insurance industry and manages its relationships with the insurance technology ecosystem. Adam has 20+ years' experience creating and delivering solutions at the intersection of business and technology. He joins the show to share some of the perspective in their World Property and Casualty Insurance Report for 2024. Highlights from th
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