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Suite Success: Masters of Hospitality

Suite Success: Masters of Hospitality

Skift 99 Episodes Aug 20, 2026

Suite Success: Masters of Hospitality is a Skift podcast hosted by Katie Cline. It features exclusive interviews with top executives and innovators in the hotel and hospitality industry. Each episode explores strategies that drive guest loyalty, enhance customer experiences, and build standout brands. The show aims to provide actionable insights for hospitality professionals and aspiring industry leaders.

Episodes

Why This Founder Believes Every Hotel Should Think Like a Media Company
Why This Founder Believes Every Hotel Should Think Like a Media Company Aug 20, 2026 2876 On this episode of Suite Success, host Katie Cline sits down with Brandon Berkson, founder of Hotels Above Par, a boutique publication reaching more than half a million readers, as well as the creator of Mexzine. Brandon shares how getting furloughed during the pandemic led him to launch the brand, why his background in hotel PR gave him an unexpected advantage, and what he would do differently if
The Man Behind Hospitality’s Top Events on the Biggest Threat to AI
The Man Behind Hospitality’s Top Events on the Biggest Threat to AI Aug 13, 2026 4349 As artificial intelligence gets better at answering questions, analyzing data and automating work, the things it can’t replicate—bringing people together, building relationships, telling stories and making someone feel genuinely seen—could become more valuable than ever. On this episode of Suite Success, host Katie Cline sits down with Alexi Khajavi, Group President of Hospitality and Operation
The CEO of a 100-Year-Old Hotel on What You Should Never Preserve
The CEO of a 100-Year-Old Hotel on What You Should Never Preserve Aug 6, 2026 2956 How do you keep a 100-year-old hotel relevant in a world that's constantly changing? On this episode of Suite Success, host Katie Cline sits down with Tom Prescott, President & CEO of Seaway Hotels Corporation and steward of the iconic Biltmore Hotel Miami Coral Gables, as the National Historic Landmark celebrates its centennial. Tom shares what it really takes to operate one of America's most h
How Two Founders Made Impossible Reservations Possible
How Two Founders Made Impossible Reservations Possible Jul 30, 2026 2507 On this episode of Suite Success, host Katie Cline sits down with Mena Barakat and Sarah Goldring, co-founders of ResX, a New York-based reservation exchange platform that’s changing the way people access some of the hardest-to-book restaurants. What began as an Instagram page where two friends shared reservations they could no longer use has grown into a thriving technology platform with more th
Inside One of the World's Most Remote Luxury Hotels
Inside One of the World's Most Remote Luxury Hotels Jul 23, 2026 3306 On this episode of Suite Success, host Katie Cline sits down with Kurt Berman, General Manager of Eleven Deplar Farm, a 13-room ultra-luxury adventure lodge on Iceland’s Troll Peninsula. Kurt is also the founder of Wild Hospitality and Wild Wander. With more than three decades of experience leading iconic properties across the Maldives, Seychelles, Thailand, the Caribbean, and now Iceland, Kurt sh
The Truth About the World Cup Hotel Boom
The Truth About the World Cup Hotel Boom Jul 16, 2026 3353 On this episode of Suite Success, host Katie Cline sits down with one of the industry's most trusted data experts, Jan Freitag, National Director of Hospitality Analytics at CoStar, to separate hype from reality. Together, they unpack all things World Cup—from returned room blocks and evolving booking patterns to what the tournament actually meant for hotel occupancy, room rates and performance ac
The Hospitality Secrets That Built America's #1 B&B
The Hospitality Secrets That Built America's #1 B&B Jul 9, 2026 3277 On this episode of Suite Success, host Katie Cline sits down with Marco DiDomizio, hospitality strategist, real estate broker, consultant, and coach at InnAdvisors. Before advising hotel owners across the country, Marco spent nearly a decade transforming the Candleberry Inn on Cape Cod from a dated bed and breakfast into the #1 inn in the United States according to both Travel + Leisure and TripAd
140 Years. Four Generations. Inside One of America’s Last Great Family Resorts.
140 Years. Four Generations. Inside One of America’s Last Great Family Resorts. Jul 2, 2026 3440 On this episode of Suite Success, host Katie Cline sits down with Bob Beach, fourth-generation steward of Basin Harbor, one of America’s last great family-owned resorts. Now celebrating its 140th season, the lakeside Vermont property has remained in the same family since 1886—a remarkable feat in an industry increasingly dominated by global hotel brands. Bob shares the incredible history of the
CEO of Fairmont & Raffles: Luxury Isn't What You Think It Is
CEO of Fairmont & Raffles: Luxury Isn't What You Think It Is Jun 25, 2026 2498 On this episode of Suite Success, host Katie Cline sits down with Omer Acar, CEO of Raffles and Fairmont Hotels & Resorts. Throughout his remarkable career, Omer has held leadership roles at Four Seasons, Harrods, The Ritz Paris, and more, while living and working everywhere from Hawaii and California to Egypt, London, Paris, and now New York. Together, they explore how luxury hospitality has e
Inside the Data-Driven Strategy Powering One of the World’s Fastest-Growing Luxury Destinations
Inside the Data-Driven Strategy Powering One of the World’s Fastest-Growing Luxury Destinations Jun 18, 2026 2780 On this episode of Suite Success, host Katie Cline sits down with Rodrigo Esponda, Managing Director of the Los Cabos Tourism Board, to explore the data-driven strategy behind one of the world’s fastest-growing luxury destinations. Over the past decade, Los Cabos has achieved nearly 130% growth in visitation while simultaneously strengthening its luxury positioning, protecting its natural envir
Inside NYU IHIF 2026: What CEOs, Investors & Industry Leaders See Next
Inside NYU IHIF 2026: What CEOs, Investors & Industry Leaders See Next Jun 11, 2026 2969 On this episode of Suite Success, host Katie Cline takes listeners inside the 2026 NYU International Hospitality Investment Forum (NYU IHIF), one of the most influential gatherings in global hospitality, travel, and hotel real estate. Featuring exclusive conversations with Alexi Khajavi, Group President of Hospitality and Operational Real Estate at Questex; Robert O'Leary, Deputy Assistant Secret
The Billion-Dollar Business Hidden Inside a Jimmy Buffett Song
The Billion-Dollar Business Hidden Inside a Jimmy Buffett Song Jun 4, 2026 2761 On this episode of Suite Success, host Katie Cline interviews John Cohlan, CEO and Co-Founder of Margaritaville, to explore how a single Jimmy Buffett song evolved into a global lifestyle brand spanning hotels, resorts, cruises, active adult communities, restaurants, consumer products, and more. John shares the unlikely story of how a Princeton graduate and Georgetown-trained lawyer who never p

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