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InsurTech Geek Podcast

InsurTech Geek Podcast

JBKnowledge 183 Episodes Sep 18, 2026

The InsurTech Geek Podcast is a bi-weekly interview show about technology that is shaping the future of insurance. Each episode features conversations with industry leaders who explain how they use technology to grow their businesses. It covers emerging tools, trends, and strategies in the insurance sector. The podcast is produced by JBKnowledge.

Episodes

Claims Transformation and Operational Excellence with David Fernandez from Kingstone Insurance
Claims Transformation and Operational Excellence with David Fernandez from Kingstone Insurance Sep 18, 2026 00:28:26 David Fernandez, Chief Claims Officer at Kingstone Insurance, joins host James Benham to explore claims transformation, operational excellence, and why the team comes before the technology.David fell into claims almost by accident: a broken-down car and a newspaper ad for a claims rep trainee job at Progressive, one that came with a company car, started an 18-year run there. A decade at Liberty Mu
Innovation Ecosystems and Global Market Transformation with Dawn Miller from Lloyd's
Innovation Ecosystems and Global Market Transformation with Dawn Miller from Lloyd's Sep 4, 2026 00:23:44 Dawn Miller, Chief Commercial Officer of Lloyd's and CEO of Lloyd's Americas, joins host James Benham to explore what an insurance ecosystem actually is, why a 338-year-old market still has to fight to be understood, and how Lloyd's Lab turned an accelerator into a pipeline that keeps its alumni in the industry.Dawn grew up in Georgia and went to university in Washington, D.C. planning
Claims Automation, AI Adoption & The Future of Adjusting
Claims Automation, AI Adoption & The Future of Adjusting Jul 31, 2026 00:43:34 Ken Bunn, Vice President of Claims at Builders Mutual Insurance Company, joins hosts James Benham and Rob Galbraith to explore how a construction only Southeast insurer built its claims department from scratch, why the AI tools that stick are the ones adjusters never have to think about, and what it takes to keep training junior adjusters into seniors.Ken's path ran through 18 years at Nationw
AI Liability, Insurtech Innovation & The Future of Reinsurance | Freddie Scarratt (Gallagher Re) - Ep. 181
AI Liability, Insurtech Innovation & The Future of Reinsurance | Freddie Scarratt (Gallagher Re) - Ep. 181 Jul 10, 2026 00:35:31 Freddie Scarratt, Global Deputy Head of InsurTech at Gallagher Re, joins James Benham and Rob Galbraith to unpack why 95% of all insurtech funding in Q1 2026 flowed into AI-focused companies, and what that means for the birth of an entirely new risk class: AI liability. From the Air Canada chatbot case that made headlines, to the hard lesson the industry learned when cheap venture capital tried to
Ep. 180: The Future of Cyber Insurance and Parametric Risk
Ep. 180: The Future of Cyber Insurance and Parametric Risk Jun 26, 2026 00:37:59 Cyber risk is evolving faster than the policies written to cover it. Rick Wong, Head of Insurance at Parametrix Insurance, sits down with James Benham live at RIMS 2026 to talk about the future of parametric cyber — and why the standard tech E&O form wasn't designed for the exposures that actually matter today. Parametrix is a Lloyd's coverholder writing parametric cyber, SLA, and ente
Access, Operations, and Scale: Rethinking the Insurance Market with PoloWorks
Access, Operations, and Scale: Rethinking the Insurance Market with PoloWorks Jun 12, 2026 00:42:19 Paul Andrews and Mark Elliott of PoloWorks join us to discuss how insurers can access,operate, and scale across the Lloyd’s and broader insurance market. Drawing on decades ofexperience across underwriting, reinsurance, and operations, they share how PoloWorks issimplifying complexity through turnkey managing agency solutions, outsourced services, andsupport across the full insurance lifecycle.
Innovation at Scale: How Generali Is Shaping the Future of Insurance
Innovation at Scale: How Generali Is Shaping the Future of Insurance May 22, 2026 00:37:44 Danilo Raponi, Group Head of Innovation at Generali, joins us to discuss how one of the world’s largest insurers structures and scales innovation. From venture investments and startup partnerships to AI, IoT, and climate-focused solutions, Danilo shares how Generali is evolving insurance from a reactive claims payer to a proactive partner in risk prevention. 
Leading Digital & AI Transformation in Global Insurance
Leading Digital & AI Transformation in Global Insurance May 8, 2026 00:34:00 Dr. Thomas Kuhnt, Chief Information Officer and Chief Operating Officer at HDI Global SE, joins hosts James Benham and Rob Galbraith to explore leading digital and AI transformation in corporate and specialty insurance — recorded live at Insurtech Insights London on March 18, 2026.Dr. Kuhnt's path is unlike most in insurance. A PhD in algebraic number theory from the University of Illinois Urb
Reimagining Risk in the Age of AI | Amir Kabir | InsurTech Geek Ep. 176
Reimagining Risk in the Age of AI | Amir Kabir | InsurTech Geek Ep. 176 Apr 24, 2026 00:34:36 Amir Kabir, Founding & Managing Partner at Overlook Ventures, joins hosts James Benham and Rob Galbraith to reimagine risk in the age of AI — what the last decade of insurtech got wrong, where the next wave of opportunity actually lives, and why "liability is getting weird" is an understatement.Amir spent the first chapter of his career in Germany, building enterprise software at a K
Technology Leadership, AI Adoption and the Future of Mutual Insurance
Technology Leadership, AI Adoption and the Future of Mutual Insurance Apr 10, 2026 00:35:38 Vineet Bansal, Chief Information and Technology Officer at The Mutual Group, joins hosts James Benham and Rob Galbraith to explore how technology leadership, disciplined AI adoption, and a shared operating model are shaping the future of mutual insurance — from inside a two-year-old, Bain Capital-backed startup built to help community-based carriers compete and grow.Vineet brings over 20 years of
Leading Transformation Through Systems, Strategy, and People
Leading Transformation Through Systems, Strategy, and People Mar 12, 2026 00:39:26 Holly O'Dell, President & CEO of Montana State Fund, joins host James Benham to discuss how systems thinking, people-first leadership, and strategic clarity are transforming workers' compensation — from inside a mission-driven organization that competes and wins in a fully open market. Holly brings a rare combination of credentials to the role: a BSN from Oregon Health & Science Un
Adapting Commercial Auto Insurance to Platform-Based Work
Adapting Commercial Auto Insurance to Platform-Based Work Feb 27, 2026 00:34:37 Dan Bratshpis, CEO and Co-founder of INSHUR, joins host Rob Galbraith to discuss how commercial auto insurance is being reimagined for the platform economy — and why traditional products are failing the drivers powering the gig economy.Dan built INSHUR from a two-person MGA startup into a 200-person global company operating across the US and UK, with embedded insurance partnerships with platforms

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