The Fast Leader Show | Strategy Execution & Systems Design
The Fast Leader Show examines why strategic plans often stall between the boardroom and the frontline. Hosted by Jim Rembach, it is the official podcast of Execution Architects and is aimed at enterprise executives, systems thinkers, and human performance pioneers. Episodes go beyond generic management advice to explore the physics of execution and connect strategic intent with operational reality. Guests include academic researchers, bestselling authors, enterprise consultants, and frontline leaders who discuss human capacity, organizational design, and operational complexity.
Episodes
Align Personal Values to Lead Through Crisis and Transformation
When transformation puts every decision under a microscope, personal values become the fastest way to cut noise and lead with calm. Columbia professor Paul Ingram, author of What Do You Really Stand For?, shows how to surface values, measure misalignment, and build relationships that survive crisis
Rethink Resistance to Lead Change | TravisD. Hahler
Change resistance is biology, not a battle to win. Salesforce transformation leader Travis D. Hahler, founder of The Neurological Nomad and author of Rethink Resistance, shows why brains send a check engine light and how six neurological barriers predict where AI and other change efforts stall. Hear what happens when leaders force urgency instead of standing with the team.
Stop Forcing Willpower Through Stress | David A Gerber
Leaders who force willpower through chronic stress pay in burnout, boredom, and bad decisions. Mental performance coach and lion tracker David A Gerber, partner at Novus Global and author of The Lion is You, shows why leadership is a full-body experience and how standing still in crisis lets others draft off your calm. Learn why following the string beats forcing outcomes when market velocity neve
Implement AI in Customer Service Without Losing the Human Touch with Ty Givens
AI in customer service only works when humans set the infrastructure up first. Ty Givens, founder and CEO of the CX Collective, shows why a messy knowledge base turns AI into scaled chaos, and what leaders must fix before they cut staff.
Manar Morales: Flexibility by Design, Not Default
Workplace flexibility is not a free-for-all. Done right, it is a designed system that wins for people and the business.Author Manar Morales (The Flexibility Paradigm) shows how to build holistic flexibility with guardrails, kill presenteeism myths, and cut proximity bias.What if FaceTime stopped counting as commitment? Hit play before your next hybrid decision locks in the wrong default.
Remote Contact Center Engagement: Beating the Industry by 11 Points and Crawling with AI
Artificial intelligence is crawling everywhere. Senior contact center leaders face intense pressure to accelerate AI adoption while being bombarded by marketing hype. But there is another way AI must "crawl."Jason Mercer-Pottinger, a healthcare executive leading a fully remote, multi-country operation, maintains manager effectiveness scores 11 points above the industry average. This episode listen
Unlock Your Potential: A Numbers Game to Success
You work hard. You prepare. You commit. So why do outcomes still feel unpredictable?In this conversation, Kyle Austin Young reveals the hidden math behind success and why most people unknowingly enter goals with odds stacked against them. What happens when confidence is misleading? When effort is not the problem? When failure was statistically baked in from the start?This episode challenges how yo
555 Dina Denham Smith - The Creative Leaders Mindset
In this insightful episode, Dina Denham Smith dives deep into the intricacies of leadership, creativity, and emotional intelligence in the modern workplace. She shares her journey from classroom to boardroom, offering a unique perspective on how her equestrian passion parallels her leadership philosophy. Through engaging anecdotes and expert advice, Dina reveals the transformative power of rest an
554 John Fisher - Embracing Change One Step at a Time
In this enlightening episode, Jim Rembach interviews John Fisher, delving into the heart of leadership and the transformative power of embracing personal change for organizational success. Fisher, with his rich background in psychology and business coaching, shares invaluable insights into the journey from self-doubt to self-discovery, underscoring the critical role of personal growth in driving e
553 Jeff Eschliman - Blueprints for Success in Work and Life
In an inspiring exchange, Jeff Eschliman shares his journey from the idyllic landscapes of Fortuna, California, to becoming a visionary leader in the construction industry. His story, woven with the values instilled by his family and the wisdom gained from his military service, unfolds a compelling narrative on leadership, teamwork, and personal development. Eschliman delves into the pivotal momen
552 Joshua Freedman - Embracing Emotional Intelligence
In a riveting conversation with Joshua Freedman, a luminary in the emotional intelligence arena, listeners are treated to profound insights on how emotional intelligence shapes leadership, influences organizational culture, and catalyzes personal growth. Through the lens of the world\'s largest study on emotional intelligence, Freedman unpacks the critical role of emotional intelligence in enhanci
551 Jim Rembach - Unleashing Strategic Success
Diving into the heart of modern strategic planning, this special episode explores the challenges and opportunities in today\'s complex, VUCA environment. As we explore this landscape, we\'ll see why traditional strategic planning tools may no longer be sufficient in such a dynamic setting. This episode shines a light on the \"UNLEASH method,\" a groundbreaking approach that navigates through the v
450 Adam Bryant - Leading Through Contradictions
Dive deep into the complexities of leadership with Adam Bryant on the Fast Leader Show! Discover the art of extracting every lesson from life\'s experiences, akin to wringing out a wet towel. Bryant unpacks the delicate balance leaders must strike between contradictory traits, shrewdly adapting to the uncertainty of our times. Learn why post-2020 leadership demands a keen ability to simplify compl
449 Laura McGuire - Creating Cultures of Consent at Work
In this episode of the Fast Leader Show, Dr. Laura McGuire shares her insights on a range of topics, from emotional intelligence and inclusion to stress management and leadership development. She emphasizes the importance of consent, trauma-informed care, and human connection in fostering a positive work environment. Dr. McGuire also discusses the need for accountability and responsibility in addr
448 Nicole Kyle - 3 Seismic Challenges Facing Contact Centers
In this episode of the Fast Leader Show, Jim Rembach welcomes Nicole Kyle, an expert in the contact center industry since the 1990s. Nicole seeks to understand the current challenges in the industry and explores three seismic challenges facing contact centers. While skill development has been a focal point, Nicole emphasizes the importance of career development and how the majority of agents now v
447 Tom Schmitt - Flexibility and Empathy: Key Lessons for Business Leaders in the Post-COVID World
In this episode of the Fast Leader Show, Jim Rembach sits down with guest Tom Schmitt, CEO of a multi-billion dollar transportation company. Together, they dive into the valuable lessons learned from the past few years and how they can be applied in the business world. From the importance of flexibility and empathy to the role of ambition and passion, Tom shares insightful wisdom that can help lis
446 Oded Netzer - Data-Driven Decision Making and the Biases That Affect Our Choices
In this episode of the Fast Leader Show, we are joined by Oded Netzer, a Columbia Business School professor and Amazon Scholar. Oded, an expert in data-driven decision making, discusses common biases like overconfidence, availability, and confirmation bias that can hinder our use of data. He introduces the powerful IWIC (I Wish I Knew) tool, which focuses on identifying key questions rather than
445 Chuck Mollor - Agile Leadership: Adapting to Changing Needs and Complex Challenges
In this episode of the Fast Leader Show, we\'re excited to have Chuck Mollor – executive coach, consultant, and author of The Rise of the Agile Leader. Chuck shares various insights on the importance of leadership adaptability, understanding oneself, and teamwork in navigating complex challenges and change. He also discusses employee engagement, identifying cultural champions, and the need for lea
444 Donald Thompson - DEI Strategies 101: The Power of Brief and Concise Data-Backed Insights
As leaders, we must recognize the power of data-backed insights when implementing diversity, equity, and inclusion (DEI) initiatives. Understanding the unique needs of our organizations is crucial, and we can\'t simply rely on what has worked for others. By conducting listening sessions, refining career planning, and offering mentorship programs, we can promote DEI without needing a Chief Diversit
443 Mike Watson - Resilient Leadership: Thriving in the Face of Adversity
Resilience and leadership play vital roles in organizational success, with true leadership focusing on empowering others to be their best selves while pursuing a noble goal. In this episode, our guest Mike Watson delves into the habits and values that foster resilience in teams, emphasizing the importance of cultivating a culture of accountability and individual resilience. Drawing on examples fro
442 Lee Colan - Becoming a Better Leader in an Ultra-Competitive World
In today\'s fast-paced and ultra-competitive world, being a good leader is more important than ever. But how do you become a better leader when the competition is fierce and the stakes are high? According to Lee J. Colan, author of Healthy Leadership: How to Thrive in the New World of Work, there are several key traits that great leaders possess. Here are a few tips to help you become a better lea
441 David Avrin - Must Have Customer Experience Conversations
When companies don\'t foster open communication and establish regular, open conversations, they may experience inconsistency in customer experiences, decreased productivity, missed opportunities, low employee morale, and decreased customer satisfaction. These issues can negatively impact the success and growth of the business. In this episode, David Avrin stresses the importance of regular, open c
440 Dan Hill - The Emotions that Attract and Retain Top Talent
The importance of emotions in attracting and retaining top talent in the workplace cannot be overstated. According to research, employees are more likely to stay with a company that encourages and values positive emotions, such as gratitude, appreciation, and hope, and is more likely to attract them to the organization. Employee satisfaction can be improved as a result of these emotions, which can
339 Bill Price - How to Deliver Great Customer Experiences with Less Effort
Delivering great customer experiences is essential for any business that wants to be successful. In order to do so, it\'s important to focus on meeting and exceeding customer expectations, providing high-quality products and services, and building strong relationships with customers. One way to deliver great customer experiences with less effort is to use technology and automation to streamline p
338 Stephen McGarvey - Ignite a Shift to Achieve Greater Results
Persuasion and influence are essential skills for leaders to succeed in their professional lives. There is no doubt that every organization will face challenges, but with every challenge comes the opportunity to influence outcomes. When you need to win business, win support for a proposal, or persuade clients to sign a contract, it\'s your persuasive skills that will help you achieve your goals. B
337 Steve White - 7 Pathways to Success and Fulfillment
https://bit.ly/3SCPMF3 YouTube Copy Every leader has a story to share - successes, failures, life lessons, and humps that they have to go through. Each story takes them to different turning points in their lives that ultimately define the history and legacy of their life. While the scope and the definition may vary, every leader wishes to go through the pathway of success and fulfillment. After
336 Diane Primo - Using Purpose to Transform Your Business
The topic of purpose is everywhere these days. People are talking about purpose. As passionate advocates, we’re delighted to see all the interest. Yet we’ve observed that many organizations are merely scratching the surface. They’re missing the full potential of the nature of purpose that can transform. In this episode, Dianne will discuss the content of her book, ADAPT. Assess - The journey start
335: Steve Curtin - How to Use Purpose to Engage Employees
The capability to engage employees is one of the most vital components for business success, especially today when globally distributed workers are embracing multi-functional working structures. Through employee engagement, businesses are able to attract and retain more talent as well as increase corporate commitment to their goals. In this episode, Steve addresses job functions, job essence, and
334: Kelly McDonald - How to Talk About Race at Work
Racial disparity is more than just a hot topic on social media. Employees constantly face threats of social injustice and racial inequality at work, and leaders need to understand that in order for their organization to thrive, they must bolster their diversity, equity, and inclusion efforts and provide a safe space for their employees to talk about race at work. In this episode, Kelly McDonald sh
333: Brian Dodd - Leadership Lessons from 2021
2021 has been a rough year for most of us. The world is just coming out of a pandemic, and the majority of leaders are facing a new reality. There are new challenges to face and the things done before may no longer apply today. In this episode, shares some of the lessons he’s learned from various leaders in faith, athletics, business, and life. He hopes that these stories will help inspire and cha
332: Darja Gutnick - Bite-Size Learning for First-Time Leaders
Media consumption preferences have changed over the past few years. People want to consume information faster on their own terms. Traditional learning programs and long-form content is being replaced with quick, bite-sized information. With the next generation of leaders on the rise, equipping and enabling first-time leaders has become a challenge. The wisdom to lead is buried in the minds of expe
331: Donato Tramuto - Compassionate Leadership: How To Lead With Compassion
Leadership is a process by which a person influences others to achieve a common goal. Compassionate leadership is the type of leadership that takes into account the feelings and emotions of others. It is based on the idea that if we can understand and feel what others are feeling, then we can better lead them. Compassion is a feeling of love or sympathy for others. We can show compassion towards o
330: Mark Briggs - Work-Life Balance Lies and Secrets for Today
Change is the only thing constant in the world. No matter what you do, change is inevitable. It can happen externally – out of your control – but it can also happen internally – within your control. But no matter what form change may take place, the question is, what are you going to do about it? Will you remain stagnant or will you take the opportunity to allow change to make you better? Remember
329: Richard Medcalf - 4 Shifts You Need to Make In Order to Break Through the Ceiling of Complexity
We live in a world of infinity. We have an infinite amount of things we can do at any one moment. As responsible individuals, we try to take care of all the opportunities and requests that come our way. Try as we might, there is a point where there are no more hours in the day and we just hit this ceiling of complexity. What do you do when you can’t go any further when you can’t go any faster? Do
328: David Wood - How to Address the Mice in the Room and Deal with the Subtle Things in Life
We\'ve heard the saying, \"let\'s address the elephant in the room.\" These large, significant things that we deliberately ignore, but must be addressed. We certainly give importance to them because they are, of course, significant. However, there are certain things in life that are smaller, more insignificant, and more subtle that we sometimes don\'t notice or just deliberately ignore. We think t
327: Dan Gingiss - How to Create Remarkable Customer Experience Your Customers Can’t Wait to Share
Are you struggling to meet your revenue goals? Are you trying so hard to sell your products and services? Chances are, you’re pouring more time, money, and effort into sales and marketing. And although it’s not necessarily wrong, it doesn’t have to be that hard - there is an easier and better way. Instead of focusing on acquiring new customers focus on retaining your current ones and delivering a
326: Wayne Washington - Company Alignment: How to Bring Your Company\'s Strategy, Culture, and Operations Together
Misalignment is one of a company\'s biggest sicknesses. It constantly drags down results and reduces profitability. Instead of just accepting the symptoms of misalignment, you could have sustained results. All it takes is to align your company\'s strategy, culture, and operations. The key to success is to change team mindsets, measure team outcomes, and monitor progress. That\'s all there is to it
325: Judy Ryan - How To Develop Intrinsic Motivation In The Human System: A Responsibility-Based Framework
Every human being has the potential to become their best selves. Unfortunately, we live in a world where the control system limits our potential. It is very important for every individual to develop their own internal motivation in order to realize their full potential. In this episode, Judy Ryan shares her responsibility-based approach in the human system where people are intrinsically motivated
324: Omar L. Harris - Why is Diversity, Equity, and Inclusion (DEI) Important in the Workplace?
Diversity, Equity, and Inclusion (DEI). These three words pop up almost everywhere. Every modern workforce has a discussion revolving around these three words, but what exactly is the difference between diversity, equity, and inclusion? What does it mean? If you are an executive leader, you have to understand that the workforce today faces a huge problem with regards to psychological safety, and h
323: Jim Kouzes - Five Exemplary Leadership Practices: How To Be an Exemplary Leader
What do effective leaders do when they’re at their personal best? Our guest today has done all the research, and he outlines five exemplary leadership practices that leaders display when they’re at their personal best: Model the way Inspire a shared vision Challenge the process Enable others to act Encourage the heart In this episode, Jim Kouzes sheds light on the five exemplary leadership pract
322: Walt Rakowich - Transformative Influence: How to Build Trust and Lead Others in Today\'s Climates of Change
The goal of transformative influence is always to make other people better. However, there is a void in trust in the marketplace today - people no longer trust each other. Employees don’t trust management, employees don\'t trust the board, and investors don\'t trust the employees and the board. As a result, transformation is almost impossible. As a leader, if you want to build trust, you need to u
321: Adam Bryant - The CEO Test: 7 Things to Determine How Well You are Leading Your Companye
The CEO Test is a list of 7 questions written by Adam Bryant to help you reflect and evaluate yourself in how well you are performing in your current leadership role. Let’s face it, being a top leader is a tough job. There are lots of pressures, challenges, and responsibilities that you carry alone. From time to time, we need to reevaluate ourselves whether we are staying competent and effective i
320: Kent Billingsley - Develop an Entrepreneurial Mindset: How to Think Like a Real Entrepreneur
You may be running a company right now and you're calling yourself an entrepreneur. That's great, but do you have an entrepreneurial mindset? What's the difference between the two you may ask? Depending on how you think, you might be running a business that simply earns the least possible margins on a transactional basis, or a business that knows how to leverage the true worth or value that its pr
319: Nick Jankel – Transformational Leadership: Changing the World by Changing Myself
According to a study by KPMG, 53% of executives do not realize sustainable value from business transformation. I assume the reason for this is that they focus so much on changing the business and the operational model that they forget the one thing they can change - self. If you want to see a breakthrough happen in your business, then you must change within and not force it on others. Transformati
318: Jonathan Raymond – People Leadership: How the Employee Experience Impacts the Customer Experience
We have all heard the maxim, “The customer is always right.” Top companies like Amazon lays the foundation of their success on customer-centricity and customer-focus. We believe that a happy customer is the heart of any organization. But how do you make them feel valued? Most of the time, it relies on your people leadership – your employee experience. According to a report by Gallup, a global anal
317: Cheryl China – 9 Pieces of Career Advice Wisdom for Leaders and CX Professionals
With most of our audience working in the customer experience industry, I asked Cheryl China some of her best tips and advice for leaving behind an unforgettable legacy in CX and how to be happier and more successful in the workplace. Some leaders have been working in the customer experience industry for years and have not left a positive legacy to their team members and employees. They leave behin
316: Glenn Parker – How to Become a Positive Influence Leader and Inspire Others in CX
There is no doubt that a successful organization runs on inspired and positive people. As a leader, it is your job to make sure your team members are inspired and that you are a positive influence to them. Team members that are positive can serve customers better and create a more wonderful customer experience. In this episode of the Fast Leader Show, Glenn Parker shows us how you can have that po
315: Edward Marshall – What is Collaborative Leadership and How to Apply it in Customer Experience?
Have you ever wondered why geese fly in a V-formation? Scientists gives us two explanations, and we can actually learn a lot important collaborative leadership lessons from them! First, it\'s about energy conservation. Each geese fly just a little bit above the bird in front of him in order to reduce wind resistance. They each take turns being in front and fall back whenever they get tired. This a
314: Dr. David Arrington – Why Leadership is Important in Creating Really Wonderful Customer Experience
They may not be in the frontlines talking directly with the customers, but a leader\'s influence to the team impacts the way an agent performs and how they deliver the customer experience, which is why leadership is important. According to Dr. David Arrington, \"Everything a leader does impacts the organization. It all trickles down. If you have solid leadership at the top and set those priorities
313: Jeff Harry – Playing at Work (Enhancing CX with Play)
Playing at work have been traditionally unacceptable in the workplace. As adults, we think playing is childish and working meant being serious all the time. However, based on what we see from top performing companies in the world today, play has been an important aspect in their success. Play has led to innovation of products like Gmail, Google Meet, and many others. So, if you are a call center e
312: Jim Loehr – Character Development in CX
Character Development in CX is one of the foundations for being able to deliver the best possible experience for the customer. People never forget the way they are treated by others, and each person wants to be treated with respect, dignity, and truth. Every single customer wants and deserves to be treated with integrity. And integrity only comes from someone with a healthy spiritual character.
311: Dennis Geelen - Customer-Centric Innovation
In this episode of the Fast Leader Show, Dennis Geelen shares his insights on the importance of customer-centric innovation and why you should apply it in your call center or business today. According to research, 75% of businesses don\'t make it past year 15. Dennis Geelen believes that the cause for this is that companies are too inward-focused and are too stubborn. In order for a call center or
310: Nir Bashan – Filling the Creativity Gap in CX
In this episode of the Fast Leader Show, Nir Bashan shares his knowledge and insight in how to be more creative in your contact center and help fill the creativity gap in your customer experience strategy. Leaders and executives today struggle to find new and innovative ideas to meet the customer\'s needs because they focus too much on the analytical side and forget to be creative - this is the cr
309: Bill Eckstrom – Coaching for Leaders and Managers
Coaching for leaders and managers is essential to drive peak performance for your call center and business. According to Bill Eckstrom, the most effective leader behaves more like a coach. So, how exactly do you behave that way and what do great leaders do to increase sales, enhance performance, and sustain growth? In this episode of the Fast Leader Show, Bill Eckstrom lays out the strategies and
308: Sean T. Ryan – Strategic Plan That Drives Results
A good strategic plan is never enough unless you are able to drive results from them. Any call center or business can develop a good strategic plan, but not everyone can drive results and execute on them. So, how do you exactly develop a good strategic plan that drives results? How do you take action and get those gears in place and get your strategic plan from strategy to execution to results? In
307: Cliff Goldmacher – Songwriting and Innovation for Business
The goal of a creative leader should always be to drive innovation for business. However, innovation for business is something very difficult to do on a consistent basis. Where do you get the inspiration? How do you exercise your creativity muscles that enable you to drive consistent innovation for business? In this episode of the Fast Leader Podcast, Cliff Goldmacher shows you a way to stay creat
306: Greg Ablett – How Organizational Health Can Benefit Your Company
What is Organizational Health? What does it do and how does it positively impact an organization? In companies today, the focus has mostly been on being smart and being more intelligent. Everything is about technology and streamlining processes and tasks. However, according to Greg Ablett, that is not the only factor that contributes to a company\'s overall performance. Organizational health is im
305: Tom Connally – Coaching Leaders to Improve Their Performance
Tom Connally was struggling with his work and he realized that he needed to change and bring his performance with his values. In order to do that, Tom started writing and journaling and doing small, incremental changes that eventually led to where he is now and made him a better person.
304: Robert E. Quinn – Inspiring Positive Change
When Dr. Quinn was in the 6th grade, there was a popular boy in school who was good at basketball and almost every cute cheerleader loved him. Due to certain circumstances, he had to leave the school, and Dr. Quinn, wanting to be loved by the cheerleaders as well, saw it as an opportunity to replace him and become the best basketball player he could be. After working really hard, Dr. Quinn didn’t
303: Dave McKeown - Moving from Execution to Excellence
Dave McKeown was about to speak on one of his first workshops when he was faced with the dilemma of not having enough money to pay the hotel bill. Not wanting to borrow money from his girlfriend (now wife), Dave put together his very first webinar where he was able to earn enough money to cover for his hotel bill. From that experience, Dave learned to always invoice his client 50% upfront and that
302: Nathanael Zurbruegg – Overcoming Life\'s Greatest Challenges
Nathanael Zurbruegg has been chronically ill since he was 3 years old. He has been through 3 failed kidney transplants, over 4300 Dialysis treatments, and 3 lung infections. Doctors have said he shouldn\'t be alive for 6 times by now! Having been through this many challenges in life, Nathanael shares his strategy of having a victorious mindset in life and having an attitude of never giving up. N
301: Patrick S. Frazer – Helping Small and Medium-Sized Businesses Win
Patrick S. Frazier was working in IT when he got promoted into Operations. Filling in the new seat, Patrick experienced many struggles in leadership, specifically in delegation. He tried to delegate, but the result was a bad employee experience. His boss visited him and spent some time with him to share some wisdom regarding having the courage to let others fail. Through this experience, Patrick l
300: Ty Montague – Reinventing Capitalism
Ty Montague had a career in advertising before getting into the business transformation business. He was doing very well in that job and was finding great success, except for the fact that he hated it. For Ty, the day-to-day activities was not satisfying and it seemed like he was just adding more problems to the world. He was able to get over the hump when Ty faced his fears of leaving the company
299: Ryan Coon – Delivering Top-Tier Customer Experience for Renters
Ryan Coon’s company was facing a major decision in choosing which part of their market they wanted to focus on. There was a great divide between them, and it was a great challenge to try and fix it. In order to resolve this situation, Ryan Coon got over the hump by talking to the customers and getting feedback from them and simply using that feedback to drive the company forward.
298: Dan Bruder – Unlocking Potential through Culture, Strategy, and Execution
Dan Bruder was asked to start a bank during his early 20s. He didn\'t have any experience yet, but he didn\'t back down to the challenge either. In order to accomplish this, he needed to work harder than anybody else. He didn\'t have any idea about multiplicative leadership where he could do more with others, and he only focused on how he could do things better by himself. While working on this ro
297: David Wachs – Enhancing the Customer Experience with Handwritten Notes
David Wachs was working for a venture capital firm back in 2004-2005 when he got fired by his boss for allegedly losing some stocks. Not having any money left, David moved back to his home in Arizona and started his first company, Cellit, which quickly became a huge success. It was initially a struggle to launch the company at first, but David got over the hump by trusting in himself and working h
296: Jan-Benedict Steenkamp – Leadership Lessons from History
Jan-Benedict Steenkamp was doing very well in the academe when he hit a hump in his life. He was regularly writing many academic publications but became dispirited and demotivated when he was not able to see how his publications could move the needle in someone else’s life. Through reinventing himself, JB started writing business books where leaders and managers could read what he wrote and make a
295: Nate Regier – Unleashing the Potential in Each Person
Nate Regier was trying to sell to a particular CEO who kept poking holes in everything he was saying. Nate was trying to backpedal and explain but things just kept getting worse and worse. Finally, the CEO pushes Nate to the point where Nate decides not to compromise any further because it would no longer make him feel any integrity in the work that he provides. After seemingly being kicked out fr
294: Neil Sahota – Artificial Intelligence for Good
After the IBM Watson team won the Jeopardy challenge, Neil Sahota was fighting for the ecosystem model to try to open up the platform. A lot of the people was trying to engage the tech people, but Neil was trying to target the businesspeople. According to Neil, the businesspeople understood the problems more, they were on the ground, and if they were trying to build solutions, they were the people
292: Jeff DeGraff – Becoming More Creative in Your Ability to Innovate
While he was in college, Jeff DeGraff had a whole series of events that would change his life forever. Every time his life blew up (whether it was having no place to live or not having any money) Jeff would start looking around to what was available to him and to do everything he can with what he had. He realized that he didn\'t think or act like other people did and had to do things a bit differe
291: Aaron McHugh – Transforming Disengaged Leaders into Hopeful Leaders
Aaron McHugh was experiencing a lot of difficulties in his life, particularly with his career, his kids, and his daughter\'s health. During that time, one of his buddies came and said to him, \"You might not be able to change your circumstance but you can own your atmosphere.\" It completely changed him and made him take this idea of taking ownership of the atmosphere of his life. Aaron learned th
290: Gregg Ward – Leadership is About Respect
Gregg Ward was working with a colleague who he became best buddies with. They would hang out, party, and spend time together, but after some performance slip-ups, Gregg (who was the leader of the organization) was put in a position where he needed to deal with the issues that his friend was having at work. Because their relationship was not based on respect, his colleague did not agree with his de
289: Alan Willett – Leading with Speed
Alan Willett was employed in a corporation and felt miserable about the job. Then, he came to a realization that all the work that he was doing was actually for himself and the greater good. Having shifted his mindset, Alan Willett returned to his work having the ability to say no and not just doing everything they wanted him to do. Alan took ownership of his job and the results went really well.
288: Louis Carter – Leading Great Companies and Sparking Peak Performance
Louis Carter was working for a group of people who locked him in an office to do all of their work until three in the morning. He tried to escape, but the door was locked and there was an alarm in the way. He didn\'t have a key and didn\'t know the code. He was able to get out with a little help from the police. Through that experience, Louis vouched to never work again for somebody like that. He
287: Lolly Daskal – Leading From Within
Lolly Daskal shares her insights on the many ways a leader can lead from within. Throughout her career, she experienced many humps to overcome, and although leading from within may not be easy, there are certainly many tools and techniques that can help your life more meaningful and memorable.
286: Luis Pedroza – How to Develop a Winning Brand
Luis Pedroza was in a foreign country facing challenges in growing a product from an established brand. The company he was working with was seeing the competitive environment in an outdated way and growth was not that easy anymore. By showing them a new future or having them look at a new lens, Luis was able to reframe the company\'s perspective and eventually lead them to success.
285: Amy Posey – Why Weirdness Works in Leadership
Amy Posey had an opportunity to talk and meet with a tech startup team. In order to spark them up and make them think, Amy experimented working with weird cutouts and novel items that left the people stunned and confused. Coming in with these weird and ridiculous items, the items became memory triggers and anchor points for the listeners. Because of how different and weird it was, it made her more
284: David Dye – Taking Action in Creating a Courageous Culture
David Dye experienced the lowest moments of his leadership when he was first promoted in a middle-level management position. During one team lunch, the things he was communicating to his team was falling on deaf ears as the things he was asking did not feel relevant to them. After realizing his mistake, David learned that he was executing his own vision and did not ask the team what their vision w
283: David Finkel – Learning to Manage More Intelligently
The arrival of David Finkel\'s children was a complete shock to him. He never changed a diaper, never fed a child, and totally had no idea what to do. He was very busy being a father. At the same time, he was still owning a business. Not wanting to miss those precious moments with his children, David realized that he needed to make a change in the way he ran his business. He needed to run the busi
282: Peter Economy – Being a Good Boss
Peter Economy previously managed a small group of around 12 people. After being placed to a new position, he was suddenly required to manage around 400-500 people. The task was very daunting at first, but after realizing that he had key people working for him to help manage the other people, he realized he was able to delegate most of the tasks and not have to micromanage everything. His job was e
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