CLOC Talk
CLOC Talk is a podcast from the Corporate Legal Operations Consortium that explores the evolving field of legal operations. Each episode features conversations with thought leaders from corporate law departments, law firms, legal technology companies, legal services providers, consulting firms, and academia. Guests share perspectives on how legal teams modernize their processes, adopt new technology, and drive change within the profession. New episodes are released every other week.
Episodes
Legal Ops Without Limits
Host: Janessa SteeleGuests: Matt Duncan, Sheila Dusseau This is an episode of CLOC Talk, a podcast for legal operations professionals, recorded live at CGI. The episode takes a global perspective on legal ops, featuring guests Matt Duncan (Head of Legal Ops at Transurban) and Anna Gloski (Executive Manager of Legal & Company Secretariat Operations at IAG), both based in Australia. The conversa
CGI 2026: AI for Lawyers by Lawyers
Recorded live from the CLOC Global Institute (CGI) in Chicago, this episode of CLOC Talk explores how one global legal team is turning AI ambition into real-world impact. Janessa Nelson sits down with Fabian Otto and Merve Tanner to uncover how they successfully launched an AI literacy program and governance framework that empowers legal professionals to confidently understand AI regulation while
Riding the Wave: Career Lessons from Legal Ops Trailblazers
This CLOC Talk episode brings together three seasoned legal operations leaders, Jenn McCarron, Co-Founder & CEO of Contracts.ai, Mary Shen O’Carroll, CEO, LegalEng Consulting Group and host Mark Ross, Principal and Growth and Markets Leader at Deloitte for a candid conversation recorded on the floor of CGI 2026. They reflect on the unexpected “right place, right time” opportunities, bold caree
CGI 2026: Past Presidents: How Legal Ops Found Its Voice
Recorded live from the bustling floor of CLOC Global Institute (CGI) 2026, this episode of CLOC Talk brings together three of legal operations' most respected voices—Jen McCarron, Mary Carroll, and host Mark Ross—for an honest, inspiring conversation about the evolution of the profession. They share the unexpected opportunities, bold career moves, and pivotal moments that shaped their journeys lon
CGI 2026: Must Know Session: Spending in 2026: What Legal Operational Professionals Must Know
Recorded live at the CLOC Global Institute (CGI) 2026, this episode of CLOC Talk features Mark Ross of Deloitte in conversation with Ari Kaplan, Founder of Ari Kaplan Advisors, for a timely discussion on the forces reshaping legal operations. Together, they unpack the latest trends in legal operations spending for 2026, explore how in-house legal teams and law firms are adapting to the rapid rise
CGI 2026: General Counsel Priorities of 2026
In this special CLOC Talk Live from CGI 2026 episode, host Jeremiah Kincannon sits down with Lucy Bassli, founder and CEO of InnoLaw Group and former in-house attorney at Microsoft and Snowflake, to discuss the top priorities for GCs in 2026, with a focus on AI adoption, governance, and the tension between mandating AI use and actually modeling it as a leader. The conversation covers practical str
Navigating the CLOC Compass Tool
In this special CLOC Talk Live from CGI 2026 episode, leaders from Neota Logic and the CLOC Maturity Committee pull back the curtain on the highly anticipated CLOC Compass, a powerful new tool designed to help legal operations professionals measure, benchmark, and accelerate their maturity journey. Hear the story behind a vision that began as a simple spreadsheet and evolved into an interactive pl
The Human Operating System of Legal Ops
In this thought-provoking episode of CLOC Talk, Oyango Snell and Mark Dean explore the intersection of neuroscience, legal operations, and AI adoption. The conversation examines how lawyers are trained to seek certainty and minimize risk, why that mindset can create barriers to innovation, and how legal professionals can reframe experimentation as a path to growth and better outcomes. Listeners wi
Go Far, Go Together: The Power of Industry Partnerships
This episode of CLOC Talk Live from CGI 2026 features CLOC President & CEO Oyango Snell in conversation with Timo Karakashev, exploring the power of community, partnerships, and innovation in the legal industry. Together, they discuss how conferences like CGI create opportunities for connection, education, and business growth while expanding access to legal technology around the world. The con
CGI 2026 Meditation #3: Feeling Tones
This wellness-focused podcast from the CLOC Global Institute 2026 guides listeners through a meditation practice centered on observing “feeling tones”—the positive, negative, or neutral emotions attached to thoughts. It emphasizes mindful awareness, encouraging participants to gently notice distractions, reconnect with their breath, and build self-awareness without judgment. Sponsored by Legal Fly
CGI 2026 Meditation #2: Visualization
This wellness podcast from the CLOC Global Institute 2026 guides listeners through a calming, sensory-based visualization meditation, inviting them to imagine a peaceful walk to the ocean. By engaging all five senses—sight, touch, sound, smell, and taste—the practice helps deepen relaxation, emotional awareness, and presence in the moment. Supported by Legal Fly, the session encourages listeners t
CGI 2026 Meditation #1 Breathing
This wellness podcast from the CLOC Global Institute 2026 introduces a foundational breathwork meditation aligned with the theme “Stronger by Design,” emphasizing intentionality, presence, and the power of stillness. Listeners are guided to anchor their attention on the breath using a simple mantra, building awareness while gently releasing distractions without judgment. Supported by Legal Fly, th
The Business of Law with Kunoor Chopra
Host: Janessa NelsonGuest: Kunoor ChopraThis episode of CLOC Talk features Janessa Nelson in conversation with Kunoor Chopra, exploring how legal departments can rethink the business of law through smarter use of technology, data, and global resources. The discussion highlights the shift from traditional, reactive legal models to more intentional, design-driven approaches that prioritize efficienc
Shaping the Future of Legal Ops Learning (Part 2)
In this episode of CLOC Talk, host Adam Becker sits down with Catrine Chevalier and Andrea Shaheen to explore how the Education Advisory Council (EAC) is redefining learning in legal operations. From building a global, collaborative learning ecosystem to navigating rapid innovation like GenAI, they share how education is becoming a strategic driver of credibility and career growth. The conversatio
The Long Run: Leading with Endurance, Authenticity, and Strategy in Legal Operation
This Clock Talk episode features Lyndsay Van Benschoten, Director of Legal Operations at HCA Healthcare, discussing why legal operations transformation should be treated as a marathon rather than a sprint. Drawing on her experience running marathons across every continent, she explains the importance of pacing change, sequencing initiatives, and prioritizing long-term strategy over quick fixes. Li
Shaping the Future of Legal Ops Learning (Part 1)
In Part 1 of this CLOC Talk series, host Janessa Nelson sits down with Education Advisory Council members LaResa Young, Matt Wheatley, and John Esposito to explore what inspired them to join the EAC and what excites them most about advancing legal operations education. From webinars and CGI to LMS innovation and global skill-building, the panel discusses how learning is evolving across the profess
CLOCWise 2025 Recap and Looking Ahead to 2026 With Europe
CLOC Talk continues its Clockwise: Year in Review & What’s Next series with a spotlight on Europe—highlighting 2025 as a year of intentional investment, partnerships, and community-building across the region. Host Oyango Snell is joined by Sean Houston, Head of Legal Operations at Heineken and a key leader in CLOC’s European strategy, to discuss the growth of legal ops across the Benelux and b
CLOCWise 2025 Recap and Looking Ahead with Australia
In this special year-in-review episode of CLOC Talk, host Oyango Snell is joined by Australian legal ops leaders Anna Golovsky, Petra Sterling, and Matthew Duncan to reflect on the milestones, momentum, and lessons that shaped the Australian Legal Ops community in 2025—and to preview what’s ahead in 2026. Together, they explore how a “small but mighty” community is driving real impact through prac
CLOCWise: 2025 Recap and Looking Ahead to 2026 With Germany
In this CLOC Talk: Clockwise Year in Review episode, host Oyango Snell is joined by German legal operations leaders Michael Thompson and Dr. Vera Roedel to reflect on the themes that defined legal ops in Germany in 2025 and what lies ahead in 2026. Drawing from regional listening sessions and community discussions, they explore why German legal teams prioritize practical, solution-oriented approac
CLOCWise: The Year in Review and What's Next for CLOC
In this episode of CLOC Talk, Oyango Snell, Executive Director of CLOC, reflects on a transformative year for the legal operations community. He shares key accomplishments from 2025, including renewed member engagement, governance modernization, and expanded global reach. Oyango also explores the mindset shift happening across legal ops—from fighting for recognition to confidently leading at the e
CLOC Spain Spotlight: Growing a Movement Through Leadership & Connection
This episode features an energizing conversation with Maria Pedroza and Gabrielle Silva, who share their journey building the CLOC Spain community and the importance of staying connected, curious, and collaborative in legal operations.They give us a preview of what's ahead for the chapter—including next year’s event—and discuss how regional leadership can shape global impact.Follow Maria, Gabriell
“Moving Upstream: Redefining Legal Operations with Curtis Brewer of Litify”
In this episode of Clock Talk, hosts Janessa Nelson and Nataly Kian sit down with Curtis Brewer, CEO of Litify, to explore how legal departments can transform their approach to spend and matter management. Curtis breaks down what it means to “move upstream from the invoice,” why it’s critical for modern legal ops, and how data, analytics, and AI are reshaping the future of the legal industry. From
Building Community in the Workplace
In this episode of Clock Talk, hosts Jeremiah Kincannon and Tanya Voda sit down with leadership and DEIB expert Reggie Butler for a thought-provoking conversation about belonging, connection, and humanity at work.The discussion explores:The role of curiosity and empathy in leadershipHow to foster a sense of belonging across teams and organizationsThe difference between scarcity and abundance minds
The Mind of the GC: Navigating Metrics, Trust & AI
In this episode, Irene Liu, former General Counsel turned Hypergrowth GC coach, joins the conversation to share her career journey from the DOJ and FTC to leadership roles at Blackberry, Lookout, Checker, and Hopin. Along the way, she took on finance responsibilities, giving her a unique perspective on how legal teams can demonstrate their value beyond traditional expectations. The disc
Live from the CGI Stage: The Powerhouse Perspectives Panel Discussion
In this special episode of CLOC Talk, we take you to the 2025 CGI mainstage with the recording of our Powerhouse Perspectives panel discussion. In this thought-provoking discussion, moderator Aine Lyons dive into challenges and opportunities AI presents for legal, with panelists Karen Gally, Eric Dodson Greenberg, and Casey Flaherty. They explore key insights from McKinsey and Deloitte reports, di
Reimagining Legal: AI, Innovation, & the New Playbook
Legal services are evolving fast, and AI is playing a major role in reshaping how teams work.In this episode, Mark Ross, Kami Paulsen, and Rich Levine join host, Jeremiah Kincannon, to break down the shifting landscape from the rise of multidisciplinary expertise to the practical impact of AI on workflows, compliance, and hiring. The discussion covers what legal teams need to do to stay competitiv
Ingenuity Over Spend: Transforming Legal Ops from the Inside Out
Big changes don’t always require big budgets. In this episode, An Trotter, Senior Director of Operations at Hearst, joins hosts Jeremiah Kincannon and Janessa Nelson to share how legal teams can make impactful improvements by maximizing internal resources. From deploying e-signatures at no extra cost to building an in-house CLE program with creative solutions, An breaks down the strategies that he
Beyond Boundaries: Navigating Legal Ops through Global Lenses
Legal operations don’t look the same everywhere, and in this episode, Flavia Furlan shares her firsthand experience navigating the field in Brazil. Moderated by Jeremiah Kincannon, with insights from Louisa Toy, the conversation explores the cultural and procedural differences between legal functions in Brazil and the U.S., the resourceful strategies teams use to drive innovation, and the power of
Skeptic Turned Leader: Navigating a Decade of Legal Ops
Steve Harmon went from doubter to champion in the legal ops world, and in this episode, he joins Jenn McCarron to reflect on a decade of transformation. From early skepticism to measurable success, Steve unpacks the key moments that shaped legal operations including hard lessons, hiring trends, and the influence of industry. They explore how the field grew from a scrappy group to a powerhouse and
Bold Moves: Taking Risks to Shift Legal Ops in the Age of AI
We all know egal operations is evolving fast, and AI is changing the game. In this episode, Greg Bennett joins hosts Jeremiah Kincannon and Janessa Nelson to share lessons learned from his career where he has helped rethink legal processes with bold, creative solutions.The conversation explores the importance of soft skills, strategic risk-taking, and the power of asking the right questions in a s
Underdog Advantage: Strategic Power Moves from Legal Ops
Legal departments are more than just support functions—they’re strategic powerhouses. In this episode, Eric Greenberg, General Counsel of Cox Media Group, joins co-hosts Jeremiah Kincannon and Janessa Nelson to explore how legal teams can drive company value, even in resource-constrained environments. The conversation covers negotiation tactics, policy strategies, and the role of empathy and soft
Invisible Technology: The Future of Seamless Collaboration
AI is reshaping legal operations, but what happens when technology breaks down barriers beyond just efficiency? In this episode, Andre Barrow from DeepL joins Jeremiah Kincannon on the CGI Exchange Stage to explore how AI-powered language tools are making global collaboration smoother and more effective.The conversation digs into the mindset shift required to embrace AI in an industry slow to adap
Presentations Unpacked: Balancing Content, Design, and Delivery
Great presentations don’t just happen, they’re crafted. In this episode, Jenn McCarron sits down with 2025 CGI keynote, Nancy Rademaker and her colleague, Mandy Schild from The Speakers Club to break down the essential elements of powerful communication.The conversation explores how to balance content, design, and delivery to keep audiences engaged, whether in-person or virtually. They discuss the
100 Episodes In: CLOC’s Transformative Legal Ops Journey
From a pandemic-born idea to a thriving conversation hub, CLOC Talk Live has hit 100 episodes! In this special milestone edition, Jenn McCarron is joined by David Cambria and Matt Rubbelke to reflect on the journey of legal operations, technology, and community-building.They dive into the evolution of legal tech, the power of mentorship, and the growing influence of AI, while exploring how legal t
2025 CGI Morning Meditation #3 - Body Scan
Start your day with an audio guided meditation by Lisa Konie.Thank you to our wellness sponsor, Spotdraft.
2025 CGI Morning Meditation #2 - Counting the Breath
Start your day with an audio guided meditation by Lisa Konie.Thank you to our wellness sponsor, Spotdraft.
2025 CGI Morning Meditation #1 - Relax and Release
Start your day with an audio guided meditation by Lisa Konie.Thank you to our wellness sponsor, Spotdraft.
Shaping Legal Ops: Predictions for 2030
In this special episode of CLOC Talk, recorded live from the CLOC EMEA Summit in London, Rachel St. Peter, Global Head of Legal Operations & Functional Excellence, Nestlé and member of our EMEA Advisory Committee, leads a panel discussion on the future of the legal ops profession with Kristin Zmrhal, Vice President of Product Strategy at DISCO, and Melissa Sauser, Legal Tech Manager for Philip
The Cognitive Edge: Legal Ops & Beyond
In this episode of CLOC Talk, recorded live from the CLOC EMEA Summit in London, Jenn sits down with closing keynote speaker, Helena Boschi, Psychologist, Speaker, and Educator at Chequered Leopard. They chat about leading teams to a healthier, more innovative future. From learning new skills to mastering the art of daydreaming, Helena shares insights on how divergent thinking can spark creat
Legal Ops Remix: Hiring, AI, and Remote Team Success
In this episode of CLOC Talk, recorded live from the CLOC EMEA Summit in London, Jenn sits down with Sam Ross, Chief Legal Officer at Remote. Sam shares his intriguing past as a member of a boy band and his thoughts on transitioning from music to legal operations. They chat about Sam's approach to hiring, emphasizing the importance of hunger, curiosity, and pragmatism over specific expe
AI, Empathy, and Legal Design
In this episode of CLOC Talk, recorded live from the CLOC EMEA Summit in London, Guest Host, Lewis Bretts, Partner at PwC chats with Alisha Andert, co-founder of This Is Legal Design and chairwoman of the German Legal Technology Association. Alisha shares her journey from traditional law into the field of legal design, her passion for innovation, and her work with legal technology compa
Augmented Intelligence: Leadership in the Digital Age
In this episode of CLOC Talk, Jenn sits down with Nancy Rademaker, Co-Founder of Drawify & Speakers Club, and our brilliant opening keynote at our EMEA 2024 Summit in London. They discuss how AI can solve business challenges by improving efficiency and reducing manual tasks, as well as the importance of identifying the right problems before deploying AI solutions. N
The Legal Operations Blueprint: Aligning Strategy with Company Goals
In the episode of CLOC Talk, guest host Jeremiah Kincannon chats with Justin Schweisberger, Chief Revenue Officer at Pramata and Kari Walden, Assistant General Counsel at Jack Henry about strategic planning in legal operations. They explore the importance of aligning legal operations with company strategy. And, share hurdles and successes, like improving sales contract processes a
Legal Project Management Unpacked: Insights from the Experts
In this episode of CLOC Talk, guest host Jeremiah Kincannon, advisor on CLOC’s Voice and Brand Council chats with CJ Nicastro, Program Manager, Global Affairs & Legal Strategy Operations at Google and Scott Rosenberg, Managing Director & Corporate Counsel at Unbiased Consulting, LLC, both co-chairs of the CLOC Legal Project Management Committee. They discuss the relevance and ap
AI, Rapping, and Legal Pricing: The Future of Law
This special episode of CLOC Talk comes straight from the main stage of our APAC Summit 2024 in Sydney. It features a closing panel discussion on how generative AI is influencing legal ecosystems. Moderated by Terri Mottershead, Executive Director at Centre for Legal Innovation, the participants engage in a lively debate over whether AI will fundamentally change pricing models for legal services.
Automating Agreements: Data-Driven Contracts with Bernadette Bulacan
On this episode of CLOC Talk, recorded live from CGI 2024 in Las Vegas, Jenn chats with Bernadette Bulacan from Icertis, our awesome Diamond-Level sponsor. They tackle the tricky world of contract lifecycle management! Jenn and Bernadette explore why it's important for everyone to understand contract processes, not just the legal team. Bernadette breaks down how different teams play a role an
CLOC Talk LIVE: Insights from APAC Summit 2024!
This episode of CLOC Talk comes straight from the main stage of our APAC Summit 2024 in Sydney. Jenn had a fantastic panel discussion with Caryn Sandler, Chief Knowledge and Innovation Officer at Gilbert and Tobin; Mick Sheehy, Global Clients & Markets Leader at PwC Legal Business Solutions; and moderator, Matt Duncan, Legal Operations Director at Australian Retirement Trust. They explore
Agile Law Down Under: Telstra's Legal Transformation with Craig Emery
In this episode of CLOC Talk, recorded at the 2024 APAC Summit in Sydney, Australia, Jenn sits down with Craig Emery, the head of the legal chapter and chief compliance officer at Telstra. Craig highlights his roles and responsibilities at Telstra, including his transition to the group company secretary role. Jenn and Craig discuss Telstra's implementation of an agile legal chapter stru
Meet the Europe Region Leaders!
In this episode of CLOC Talk, recorded live at CGI 2024, Jenn sits down with Sheila Dusseau and Sean Houston, Europe region leaders, to discuss their experiences and insights as part of the founding advisory council in Europe. They delve into how legal operations in Europe differs from the U.S., focusing on resource constraints and the drive for efficient processes. Sheila and Sean high
The Importance of Soft Skills in Successful Organizational Change
Meet Holly Ransom, the dynamic CEO of Emergent Global, a sought-after keynote speaker, and a master interviewer who’s all about shaking up the status quo. As the author of The Leading Edge and a true trailblazer in leadership, Holly’s work spans from boardrooms to global stages, where she brings a fresh perspective on what it means to lead with purpose and agility.She’s tackled big conve
Strategies for Embracing Change within Legal Operations
In today’s episode of CLOC Talk, recorded in person at CGI 2024 in Las Vegas, Jenn sits down for an in-depth conversation with Travis Zimbelman, a legal ops and tech in-house professional with a diverse career background from international business consultancy to roles in Google and Meta. His most recent role had him leading Meta’s legal and compliance central services team. They d
Meet the LATAM Leaders!
In this episode of CLOC Talk, recorded live from CGI 2024 in Las Vegas, Jenn sits down with Pepe Toriello, from CLOC’s LATAM regional group whose based in Mexico City, and Gui Tocci, leader of CLOC’s Brazil Legal Ops regional chapter. They discuss the nuances and challenges of implementing Legal Operations in their regions. Pepe highlights that in Mexico, Legal Ops is often percei
CLOC Talk Live: Well-being at Work
In this episode of CLOC Talk, recorded live from CGI 2024 in Las Vegas, guest host Adam Becker, Director of Legal Operations at Cockroach Labs, chats with seasoned legal management and coaching professional, Natalie Loeb, Founder and CEO of LOEB Leadership. The discussion highlights the importance of wellness in the legal profession which is critical for an industry know for high standards an
Knowledge Management
In today’s episode, Jenn is joined by Laura Dieudonne, fellow CLOC Board Member, and Legal Operations and Administration Director at Delta Airlines. We continue the CLOC Core conversation by diving into the nuances and importance of knowledge management systems (KM) within legal departments.Laura shares her first-hand experience in establishing a centralized KM platform, starting with a successful
Practice, Operations, Makes Perfect
Today we’re discussing Practice Operations in the latest episode of our CLOC CORE series. Jenn sits down with Kelli Brooks, a Senior Solutions Architect at Coinbase, and Kyle Kelly, founder and CEO of Zubu AI, and formerly an in-house litigation tech program manager at companies like Coinbase and Salesforce.We go inside how to operationalize a legal practice area like litigation. We explore the c
Meet the team APAC Edition
Today Jenn welcomes Katrina Gowans, Director of Legal Operations & Senior Legal Counsel at IFM Investors, and Anna Golovsky, Executive Manager of Legal and Company Secretariat Operations at IAG … both of whom lead the CLOC Australia chapter. The three CLOC leaders sit down to discuss their point of view on the current state of legal operations Down Under. And if you are wondering why they
InfoGov Adventures: Tales of Triumph and Teamwork
In this episode of CLOC Talk, Jenn sits down with the fabulous Carl Morrison, Chief of Staff at ModCounsel, and legal operations extraordinaire to discuss his experience implementing information governance (InfoGov) within corporate legal departments. Carl shares insightful anecdotes about the importance of preparation, communication, and collaboration within cross-functional teams to handle
Change Enthusiasm
In today’s episode of CLOC Talk, Jenn sits down with the incredible Cassandra Worthy. Cassandra was our keynote at CGI 2024. Her message centered around change enthusiasm, a practice she developed to navigate change in corporate environments. Cassandra shares her experiences with resilience, emotional self-awareness, and the power of somatics in fostering a growth mindset. She also shares tools an
BONUS: Spotlight on Success: Honoring LIO Award Winners
In this bonus episode of CLOC Talk, Guest host and 2023 LIO winner Jen Mattson Associate Vice President of Legal Operations at Nationwide, takes the stage at CGI to speak with Tim Melchior, Sr. Legal Operations Analyst at Trane Technologies, and one of our 2024 LIO winners. For those of you who are new to our CLOC community, LIO or Legal Innovations in Operations is a recognition program for
Organization, Optimization, and Health
Today, Host and CLOC President Jenn McCarron is joined by one of her favorite humans in legal ops Frances Pomposo. Frances has been a legal ops visionary at companies like Adobe, and Lyft and is currently the Vice President of Legal and Government Affairs Strategy and Operations at Splunk. She also serves on the CLOC board of directors as our treasurer.In this episode, Frances and Jenn discuss one
CLOC Talk LIVE: Legal Ops 3.0 Future Ready!
Welcome, to this special episode of CLOC Talk, recorded live from the main stage at CGI 2024 in Las Vegas. Host Jenn McCarron had an incredible panel discussion with our closing keynote speaker, Andrew Perlman, Dean of the Suffolk University School of Law, Wendy Butler Curtis, Chief Innovation Officer at Orrick, and Alison Silver, the Global Head of Strategic Operations at Zoom.We dive into Legal
CLOC Talk Goes to Harvard
Today on CLOC Talk, Jenn is joined by Harvard Law School faculty member, Professor David Wilkins.Professor Wilkins identifies the current period as pivotal for the legal profession, accelerated by the COVID-19 pandemic, technological innovations such as AI, and significant demographic shifts, in a world he describes as VUCA, volatile, uncertain, complex, and amorphous. The two thought leaders also
CGI Morning Meditation #4 - Tonglen Compassion
Start your day with an audio guided meditation by Lisa Konie.
CGI Morning Meditation #3 - Breath Watch
Start your day with an audio guided meditation by Lisa Konie.
CGI Morning Meditation #2 - Labeling
Start your day with an audio guided meditation by Lisa Konie.
Curiosity Matters Most
In this special bonus episode of CLOC Talk, guest host, Adam Becker, CLOC Board member and Director of Legal Operations at Cockroach Labs, does a deep dive with Chris Clearfield, an organizational dynamics visionary. Chris is renowned for helping leaders navigate complexity within their organizations. His work as a coach, consultant, and co-founder of the Clearfield Group underscores his profound
Braindate Punk'd Editon
Today we're diving into a special edition fueled by the vibrant energy of 2023's CLOC Global Institute in Las Vegas. During one of Jenn's Braindate sessions, She punk'd them by pulling them into a podcast recording on-site.It was great. It was unplanned, and the insights from the group were electric. Our conversation covered everything from the impact of generative AI to the nuances of team dynam
CGI Morning Meditation # 1 - Counting Breath
Start your day with an audio guided meditation by Lisa Konie.
LIVE from SXSW 2024 - Vol. Two
Today in part two of our special episode of CLOC Talk, we are wading through the dynamic world of legal tech. Where failure meets innovation head-on. This week, we're live from Austin, Texas, where we had the privilege to be an official 2024 SXSW interactive panel.Host Jenn McCarron was joined on stage with, Justin Felder, Senior Manager of Legal Operations at Indeed. com and Jerry Ting, the visio
LIVE from SXSW 2024 - Vol. One
Today on another special episode of CLOC Talk, we are wading through the dynamic world of legal tech. Where failure meets innovation head-on. This week. We're coming at you live from Austin, Texas, where we had the privilege to be an official 2024 SXSW interactive panel.Host Jenn McCarron was joined on stage with, Justin Felder, Senior Manager of Legal Operations at Indeed. com and Jerry Ting, the
Breaking the Glass Ceiling to the Stars
Welcome to this special episode of CLOC Talk, where host Jenn McCarron went to space via an interview with Astronaut Colonel Eileen Collins. Colonel Collins was the first woman to pilot and command a NASA space shuttle and author of the book, Through the Glass Ceiling to the Stars. This episode is not only about dreams, it's about the discipline and focus needed to reach them, and about literally
Getting Pumped for 2024 with the CLOC Executive Leadership Team
On this episode, President of CLOC, Jenn McCarron sits down with the new 2024 CLOC executive leadership team, Farah Pepper, CLOC Vice President and Chief Legal Innovation Counsel at Marsh McLennan, and Frances Pomposo, CLOC Treasurer and Vice President, Legal and Government Affairs, Strategy and Operations at Splunk. The leadership trio goes deep on the importance of professional communities like
The Chocolate and Peanut Butter of Digital Transformation
Welcome to the first CLOC Talk episode with our new roster of guest hosts. This week's guest host is CLOC Board member Adam Becker, Director of Legal Operations at Cockroach Labs. Adam is joined by Cash Butler Founder of Clarilegal, to discuss CLOC Core 2, Financial Management. The two legal ops leaders emphasize the importance of ensuring that the processes of a legal department align
Real Talk with Mary O'Carroll
On this episode, Jenn sits down with her friend and industry pioneer, Mary O'Carroll, Chief Community Officer at Ironclad and quite possibly, the Legal Ops GOAT. (For those still catching up, that’s short for the greatest of all time.) In this conversation, they get real on some of their favorite topics; like how to balance passion with practicality in professional roles, the growth of a
You Don't Need a Dashboard
Scratch that, you probably need a dashboard, but trust us you don't need all those widgets. On this episode, host Jenn McCarron sits down with Jason Barnwell, who leads Digital Transformation and serves as Associate General Counsel at Microsoft. Jenn and Jason kick off our new CLOC Core 12 series with a conversation that could be its own Business Intelligence course. They go in-depth, discussing t
Help, I Tripped and Fell Into Legal Ops
WE ARE BACK. Happy New Year. On today's episode, host, and new CLOC President, Jenn McCarron is joined by friend and legal ops colleague Lewis Bretts. The two catch up in NYC this fall after a whirlwind week of conferences. Tune in to hear the two discuss the future of legal ops, their shared skepticism around generative AI, the importance of psychology and so much more!
"Faster Deal Times"
Well, we did it! We made it to the finish line for 2023. What a year!! On today's episode, Jenn sits down with CLOC Talk Producer Drea Bernardi. They recap the year and Jenn reacts to her hallway recordings from CGI and the EMEA Summit. Find out what "Faster Deal Times" really means, in this end-of-year holiday special. Wishing you all the happiest of holidays.We will see you in the new year.
New Job? New Strategy
In this episode, Jenn is joined by Yesenia "Jessie" Santiago Egner, Legal Operations Strategic Advisor at Otsuka Pharmaceutical Companies(US). This is a new role for Jessie and she shares her initial tasks in her new role, including a maturity assessment of each competency, and the upcoming presentation of her findings. This episode covers Jessie's process of familiarizing herself with a new indus
People are the Process
On this episode, we're back at CLOC's 2023 EMEA Summit in London, where Jenn is joined by Wendy Butler Curtis, Chief Innovation Officer at Orrick, Herrington & Sutcliffe LLP.The two leaders continue the 2023 topic of the year, Generative AI and what it all really means for us in legal.
Everything in it's Right Place
Today we're dropping back into the podcast lounge at CLOC's 2023 EMEA Summit in London where Jenn is joined by Tom Rice, Head of Legal Ops and Customer Experience Strategy at Travel Perk. There is no magic switch to transform contract technology inside a legal department, but you can get your legal templates and forms in-house in order. In this episode, Jenn and Tom discuss how Chat GPT and other
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