The Dentalpreneur Podcast w/ Dr. Mark Costes
The Dentalpreneur Podcast, hosted by Dr. Mark Costes, aims to assemble the greatest minds in dentistry to share valuable lessons for achieving full potential in practice and life. It addresses the frustrations and isolation of dentistry, offering strategies to become more profitable, less stressed, and more fulfilled. The podcast provides free practice-building tips and resources through its website.
Episodes
2545: The Bite Mistake That Can Derail an FMR Case
On today's episode, Dr. Taher Dhoon sits down with Dr. Chris Hill to talk through the systems, lessons, and real-world experience behind predictable full mouth reconstruction. Dr. Hill shares how years of cosmetics, occlusion, TMJ, and reconstruction training shaped his approach, and why having a clear, repeatable system is what helps dentists move from feeling overwhelmed to feeling confident wit
2544: Finding Wellness in a High Pressure Profession
On today's episode, Dr. Mark Costes sits down with Dr. Christian Pavel live from Thrive Live 2026 in Vegas for a grounding conversation on wellness, burnout, breathwork, and purpose in dentistry. Known as the Dental Yogi, Dr. Pavel shares how yoga, intentional breathing, and holistic health became central to both his personal life and his mission to help dental professionals reconnect with themsel
2543: The Quiet Reinvention: Pt. 2
On today's episode, Dr. Mark Costes continues his April 2026 Mastermind presentation by exploring the deeper identity shifts required to move out of the hustle trap and into a more sustainable version of success. He shares a powerful eulogy exercise and personal reflections on loss, legacy, and the difference between resume virtues and eulogy virtues. Dr. Costes connects these ideas back to the
2542: The Quiet Reinvention: Pt. 1
On today's episode, Dr. Mark Costes opens his April 2026 Mastermind talk with an update on the whirlwind first quarter of mission work through SOI, including trips to Guatemala, Fiji, and Honduras, before shifting into the idea of quiet reinvention. He explains how high-performing dentists often become trapped by the very habits that made them successful, especially hustle, grind, overproduction,
2541: Why Dental Teams Are Moving Beyond Plugin Overload
On today's episode, Dr. Mark Costes sits down with Jon Padolsky of Flex to explore how dental technology is transforming the front office experience. Jon shares his journey from growing up around dentistry and spending 14 years as a dental office manager to helping practices streamline operations through Flex. The conversation covers the evolution from paper charts and manual reminders to digital
2540: Life Is Just A Bunch Of Relationships
On today's episode, Dr. Allen Gotora shares a powerful message on why relationships are the hidden KPI behind every successful dental practice. Drawing from his own life-changing experience as a high school student in Zimbabwe, where relationships helped him raise funds for a United Nations trip to Sweden, he explains how connection, trust, and intentional communication shape every major outcome i
2539: Helping Dentists Rediscover Joy in Practice
On today's episode, Dr. Mark Costes is joined by Doug and Catherine Fettig live from Thrive Live 2026 in Vegas for a conversation on mindset, leadership, and improving the dental experience for both teams and patients. Doug shares how dentists can begin thinking more like CEOs, avoid becoming the bottleneck in their practices, and use simple habits like gratitude and generosity journaling to shift
2538: You Were Trained To Fix Teeth. Nobody Trained You To Run A Business
On today's episode, Dr. Bill Keith speaks during the April 2026 Mastermind about shifting from the clinical brain to the CEO brain and why practice owners must learn to zoom out, identify patterns, and build teams that can surface problems before they become costly. Drawing from examples in aviation, Toyota manufacturing, hospital operating rooms, Southwest Airlines, and the Challenger disaster, h
2537: Oil, Gas, and the New Rules of Economic Uncertainty
On today's episode, Dr. Mark Costes welcomes back Troy Eckard for a timely conversation on oil and gas, global energy uncertainty, and how current geopolitical tensions are reshaping investor strategy. Troy shares his perspective on the Middle East, the Strait of Hormuz, rising oil prices, and why fossil fuels remain critical despite the ongoing push toward alternative energy. He also breaks down
2536: Why Patient Experience Wins in a Competitive Market
On today's episode, Dr. Mark Costes sits down with Dr. Parth Patel, owner of Revive Dental in Alpharetta, Georgia, to unpack his journey from associate dentist to owner of a thriving fee-for-service practice. Dr. Patel shares how his early exposure to different practice models helped him clarify the kind of dentistry he wanted to build, one centered on comprehensive care, patient relationships, an
2535: The AI Fix for Dental Billing Headaches
On today's episode, Dr. Mark Costes sits down with Shreyas Parab, co-founder and CEO of Daydream, to talk about how AI is reshaping dental revenue cycle management. Shreyas shares how growing up in his mother's dental practice gave him firsthand experience with the stress, complexity, and financial impact of insurance billing. After stepping in to run her practice during a family health crisis, he
2534: The Hidden Value of a Full-Service Dental Partner
On today's episode, Dr. Mark Costes sits down with Alan Withall, senior sales consultant with Henry Schein, live from Thrive Live in Las Vegas. Alan shares how he found his way into dentistry, why he became passionate about helping dentists launch startups, and how building the right network of advisors can make the process far less overwhelming. Mark and Alan talk through the realities of startu
2533: Back to Basics: What Gets Measured Gets Managed
On today's episode, Dr. Mark Costes is joined by Ashlee Hirschfeld for another installment of the Back to Basics series, this time focusing on the numbers every dental practice owner must know. Mark and Ashlee discuss why even experienced owners benefit from revisiting the fundamentals, especially when so many dentists feel overwhelmed by reports, spreadsheets, overhead, and profitability. They b
2532: Creating Community in a Lonely Profession
On today's episode, Dr. Mark Costes sits down with Lilly Larsen live from Thrive Live 2026 in Vegas to talk about how she has carved out a unique, relationship-driven role as a Henry Schein field sales consultant. Lilly shares how she entered dental from a non-clinical background, leaned into her marketing experience, and built a business-minded approach that goes far beyond supplies and equipment
2531: The Smart Way to Handle Team Bonuses
On today's episode, Mark answers questions from the DSN community, covering some of the most common challenges practice owners and young dentists face. He breaks down why bonus systems based only on production or collections can quickly become risky, and explains how to structure incentives around the overall health of the practice instead. He also shares guidance on handling years when raises may
2530: Breathing The Same Air - Live From DSS 2026
On today's episode, Dr. Mark Costes shares a special message for everyone gathered at DSS 2026. After 11 years and 2,500 episodes of the Dentalpreneur Podcast, Mark reflects on the journey from a closet recording setup to a movement built on community, leadership, discipline, and service. This heartfelt episode is a reminder that real transformation happens when we take action, show up for ourselv
2529: The Culture Formula Behind a $9 Million Practice
On today's episode, Dr. Mark Costes sits down with Dr. Bill Keith live from Thrive Live in Las Vegas to talk about the journey from accounting cubicles to building a massive, high-performing dental practice in Kansas City. Bill shares how he transitioned into dentistry, bought his father's practice, expanded into a 23-operatory facility, and grew the business from $2.7 million to nearly $9 milli
2528: Back to Basics With the Lifetime Patient Experience
On today's episode, Dr. Mark Costes and Ashlee Hirschfeld continue the Back to Basics series with a conversation on lifetime patient experience. They discuss why every patient interaction matters, how one great experience can lead to years of loyalty and referrals, and why practices need to intentionally map out each touchpoint in the patient journey. Mark and Ashlee also cover the importance of p
2527: What AI Still Can't Replace in Dental Coaching
On today's episode, Dr. Mark Costes is interviewed by Jordon Comstock on the Navigating Dental Insurance Podcast for a conversation about AI, coaching, and the changing realities of running a dental practice. Mark and Jordon discuss why information has become a commodity, how AI can be a powerful tool when paired with the right data, and why human support, accountability, and real-world implementa
2526: AI, Leadership, and the Next Era of Dentistry
On today's episode, Dr. Mark Costes catches up with longtime friend and returning guest Joshua Scott, owner and CEO of Studio 8E8, for a wide-ranging conversation on growth, leadership, AI, and the realities of scaling a people-driven business. Joshua shares the vision behind Studio 8E8's new 11,000-square-foot headquarters, including the long road from finding land to building a dedicated product
2525: The Hidden Cost of Giving Away Ownership Too Soon
On today's episode, Dr. Mark Costes welcomes back longtime friend, mentor, and returning guest Alastair Macdonald for a deep conversation on dental partnerships, practice ownership, and the costly mistakes many dentists make when trying to retain associates. Alastair shares why selling equity too early can create long-term problems, how fear-based decisions often lead to bad partnership structures
2524: Why Credentialing Is Costing Your Practice More Than You Think
On today's episode, Dr. Mark Costes sits down with Shaju Puthussery and Deepak Ramaswamy, co-founders of Lightspun, to unpack one of dentistry's least glamorous but most costly problems: insurance administration. From credentialing delays and paper claims to fragmented payer workflows and manual back-office bottlenecks, Shaju and Deepak explain why the "plumbing" of dentistry is overdue for a majo
2523: The New Rules for Getting Better Patients
On today's episode, Dr. Mark Costes sits down with Ryan Gross, CEO of CMOShare, to talk about the rapid evolution of AI in dental marketing and how practices can use smarter data to drive real revenue growth. Ryan explains how AI can connect marketing, phone data, practice management software, and financials to uncover what is actually holding a practice back, from poor call conversion to limite
2522: Why Associates Leave and What Owners Miss
On today's episode, Dr. Mark Costes sits down with Dr. Paul Goodman, founder of Dental Nachos and Dentist Job Connect, for a candid conversation on connection, career growth, and the real challenges dentists face behind the scenes. They discuss why dentistry can feel lonely, the value of getting into the right rooms, and how live events create collaboration and mentorship that cannot be replicated
2521: The Red Flags Every Dental Buyer Should Catch
On today's episode, Dr. Mark Costes sits down with Brent Saunnier and Chris Sands, co-founders of Profi Dental CPAs, for a deep dive into the real-world consequences of neglecting your accounting. They unpack a cautionary case involving years of unfiled tax returns, unreliable books, IRS notices, and six-figure cleanup costs before even knowing whether additional taxes are owed. The conversation
2520: The Total Health Conversation Dentists Are Missing
On today's episode, Dr. Mark Costes sits down live at Thrive Live with Dr. Uche Odiatu for a high-energy conversation about whole-body health, patient connection, and why dentistry has the power to go far beyond fixing teeth. Dr. Odiatu shares his philosophy on using movement, sleep, nutrition, stress management, breathwork, and even light exposure to help patients and providers live with more ene
2519: How Dentists Can Think Like the Bank
On today's episode, Dr. Mark Costes sits down with Dave and Josh Stech to explore private lending, family offices, and how dentists can build wealth beyond the chair. Dave shares his journey from humble beginnings to becoming a respected real estate forecaster and investor, while Josh explains how his background in real estate, technology, and lending helped shape their approach to teaching others
2518: Where Does The Day Go Sideways Pt. 2
On today's episode, Dr. Aaron Nicholas continues the conversation with practical systems for protecting the schedule when things go wrong. From difficult extractions and blocked endo cases to patients who won't get numb, bleeding that interrupts impressions, and hygiene exams that run too long, Dr. Nicholas focuses on building decision trees so the team knows exactly what to do next. He also sha
2517: Where Does The Day Go Sideways Pt. 1
On today's episode, Dr. Aaron Nicholas dives into what causes a dental practice day to go sideways—and how to bring it back under control. He breaks down the biggest gaps that create chaos, from unclear ownership and poor scheduling to clinical flow issues and inconsistent systems. Dr. Nicholas explains why hygiene should never be treated as an inconvenience, how same-day treatment can unlock maj
2516: The Future of Dental Staffing Is Hybrid
On today's episode, Dr. Mark Costes sits down with Cory Pinegar, CEO of Reach, to discuss the changing landscape of dental staffing and why the hybrid practice model is becoming less of an innovation and more of a necessity. Cory shares how Reach evolved from a small reactivation service into a virtual staffing company supporting thousands of dental practices, and why international team members ca
2515: Building a Better Path to Practice Ownership
On today's episode, Dr. Mark Costes answers audience questions about dental practice ownership, startups, acquisitions, and smart growth. He shares practical insight on what dentists should think through before making big moves, from choosing the right opportunity to understanding the financial realities behind a new or growing practice. Mark also breaks down the importance of planning, budgeting,
2514: The Real Budget Behind a Successful Dental Startup
On today's episode, Dr. Mark Costes talks with Dr. Chris Green and Steve Steinbrunner about what it really takes to start or buy a dental practice. They break down the importance of choosing the right location, understanding your market, and surrounding yourself with the right team before making major decisions. The conversation also covers budgeting, lending, construction costs, equipment, market
2513: Treatment Acceptance Is A Whole Team Sport Pt. 2
On today's episode, Summer continues the discussion by diving into the language, mindset, and team systems that support better case acceptance. She shares how to personalize urgency around what matters most to each patient, whether that's time, finances, comfort, aesthetics, longevity, or dental anxiety. Summer also emphasizes the importance of nonverbal communication, slowing down in the operato
2512: Treatment Acceptance Is A Whole Team Sport Pt. 1
On today's episode, Dr. Mark Costes introduces Summer for a powerful conversation on improving treatment acceptance by understanding why patients really say no. Summer breaks down how many patients decline care not simply because of money, but because they don't fully see the value, urgency, or consequences of waiting. She explains why a strong philosophy of care is the foundation for confident t
2511: The Membership Model That Beats PPO Dependence
On today's episode, Dr. Mark Costes welcomes back Jordon Comstock, founder and CEO of BoomCloud, for a deep dive into the power of recurring revenue in dentistry. Jordon breaks down why dental membership programs are still underutilized, even after a decade of proving their value, and explains how they can help practices reduce dependence on PPOs, improve patient loyalty, and create more predictab
2510: Rethinking PPO Dentistry With a Smarter Admin Model
On today's episode, Dr. Mark Costes welcomes back Dr. Lior Tamir, practicing dentist, entrepreneur, and founder of The Dental App. They dive into Lior's innovative approach to navigating PPO challenges through an administrative and concierge-style model, while still maintaining transparency, ethics, and high-quality patient care. Lior shares how this model has helped him reinvest in his team, impr
2509: The New Rules of Selling a Dental Practice
On today's episode, Dr. Mark Costes sits down with Brannon Moncrief of McLerran & Associates to unpack the current state of dental practice transitions, valuations, and DSO affiliation. Brannon explains the key differences between doctor-to-doctor sales and DSO deals, including when a smaller practice may be better suited for a private buyer and when a larger, multi-provider practice may benefit f
2508: How to Build a Practice That Runs Without Chaos
On today's episode, Dr. Mark Costes and Ashlee Hirschfeld kick off a back-to-basics conversation on operational systemization and why even experienced practice owners need to revisit the fundamentals. They break down how DSN's belt system measures practice growth across culture, leadership, systemization, and overhead, then dig into what it really takes to build strong organizational charts, effec
2507: Making Clear Aligners Profitable for General Dentists
On today's episode, Dr. Mark Costes sits down with Dr. Ben Miraglia, VP of GP Clinical Education at CandidPro, to explore how general dentists can successfully integrate clear aligners into everyday practice. Dr. Miraglia shares how his background in restorative and implant dentistry led him to clear aligners, and why an expansive, non-extraction approach helped him eliminate common frustrations l
2506: From the First Call to a Lifelong Patient Relationship
On today's episode, Dr. Mark Costes joins Joshua DeVries on The Patient Experience Blueprint to discuss how dental practices can create more intentional, human-centered systems that build trust and improve case acceptance. Mark shares lessons from his unconventional path into dentistry, the failures that shaped his approach to practice ownership, and why clinical skill alone is not enough to creat
2505: The Smart Way to Add a Specialist
On today's episode, Dr. Mark Costes answers listener questions in this Ask Mark Anything segment, covering everything from adding specialists to protecting profitability during expansion. He breaks down how to evaluate the true cost per procedure before bringing in a specialist, why top-line revenue does not always translate into practice value, and how to calculate whether keeping specialty proce
2504: The Conversations That Save Associate Relationships
On today's episode, Dr. Mark Costes is joined by Dr. Summer Kassmel to unpack one of the most common frustrations in dental practice ownership: the disconnect between owner doctors and associate doctors. They discuss why owners often expect associates to think, work, and hustle the same way they do, and why that assumption can quickly create misalignment, resentment, and underperformance. Summer
2503: Why Merchant Fees Are Draining Dental Practices
On today's episode, Dr. Mark Costes sits down with Chris Sands, co-founder of Crown Card Services and Pro-Fi 20/20, to unpack the often-overlooked world of credit card processing fees in dentistry. Chris explains how merchant fees quietly chip away at profitability, EBITDA, and even practice valuation, while sharing why more dental offices are exploring compliant surcharge programs to recover 70–9
2502: How to Prepare Your Practice for Partnership Part 2
On today's episode, Dr. Mark Costes is joined by Dr. Ben Kacos and Dr. Bill Keith for part two of their conversation on preparing a dental practice for partnership. They get tactical about the steps owners should take before entering a process, including cleaning up the books, separating personal and business expenses, identifying legitimate add-backs, and understanding how normalized profitabilit
2501: The Backup Plan Every Dentist Should Think About
On today's episode, Dr. Mark Costes sits down with Dr. Wayde Elliott, a former dentist whose clinical career ended suddenly after a neck injury during a crown prep forced him out of practice. Wayde shares his journey from barely making it into dental school to owning a successful practice for 20 years, and how a patient planted the seed that eventually led him into self-storage development. He
2500: 2500 Episodes and the Team Behind the Mic
On today's episode, Dr. Mark Costes celebrates a major milestone for the Dentalpreneur Podcast: 2,500 episodes. Broadcasting from Thrive Live 2026 in Las Vegas, Mark sits down with Steve Hollingsworth, owner of EnLightning Media and the producer, editor, media director, and behind-the-scenes force who helps keep the podcast running five days a week without missing a post. Steve shares his journe
2499: The Hidden Revenue Leaks AI Can Help Dental Practices Fix
On today's episode, Dr. Mark Costes welcomes Max Shore from Lassie to explore one of the most frustrating and overlooked areas in dentistry—revenue cycle management. They discuss why billing, collections, and insurance follow-up remain such major pain points for practices, how AI is beginning to automate repetitive financial workflows, and what it takes to build a system that improves accuracy, sp
2498: Smart Money Moves for Dentists in Uncertain Times
On today's episode, Dr. Mark Costes welcomes Matt Mulcock of Dentist Advisors for a wide-ranging conversation about the financial realities dentists are facing right now. They discuss consumer confidence, economic uncertainty, tax planning, retirement strategies, Roth conversions, donor-advised funds, and what it really takes to build long-term wealth while still enjoying life along the way. Mat
2497: How to Keep Producing When Hygiene Hits Capacity
On today's episode, Dr. Mark Costes sits down with Dr. Addison Killeen and Ryan Gross to unpack what practice owners can do when hygiene is full, staffing is tight, and growth starts to stall. They explore how to shift marketing toward higher-value patients such as emergency, implant, sedation, and full-mouth reconstruction cases, while creating systems that keep doctor production strong even when
2496: The Implant Workflow That Cuts Chaos and Callbacks
On today's episode, Dr. Mark Costes sits down with Dr. Taher Dhoon and Dr. Dan Briskie of the Colorado Surgical Institute to break down what it really takes to manage surgical implant cases the right way from evaluation through long-term maintenance. They dive into practical pre-op and post-op protocols, medication strategies, patient communication systems, suturing tips, and ways to reduce unnece
2495: Building a Dental Empire Without Losing Your Purpose
On today's episode, Dr. Mark Costes sits down with Dr. Collin Myrick to talk about his journey from dental school graduate during the chaos of 2020 to building a fast-growing dental organization in Northwest Florida. Collin shares how an early mentor helped steer him away from medicine and toward dentistry, where he found the perfect blend of hands-on healing, entrepreneurship, and family-centered
2494: Your Professional Journey
On today's episode, we're featuring Dr. Mark Costes' live talk from ASDA 2026, where he delivers a powerful and deeply personal message to dental students about resilience, failure, and redefining success. Mark shares his journey from being rejected by 20 dental schools to eventually building multiple practices and a thriving career, emphasizing that his greatest lessons came from mistakes—not e
2493: The Secret to Growing Without Losing Control
On today's episode, Dr. Mark Costes answers powerful questions from high-level operators in this Ask Me Anything session, focusing on the real challenges of scaling dental practices. He dives into overcoming founder dependency, building a strong executive team, and creating systems that drive accountability without sacrificing culture. Mark also shares practical strategies for adding production d
2492: What Separates Good Implant Dentists From Great Ones
On today's episode, Dr. Mark Costes is joined by Dr. Tom Fow and Dr. Dan Briskie to discuss dental implant complications and how to avoid them. They cover case selection, patient health, surgical technique, prosthetic planning, primary stability, drilling mistakes, cover screw risks, pterygoid implants, and reducing cantilevers in full arch cases. The conversation highlights how better planning, c
2491: The Truth About Gold, Silver, and Your Wealth
On today's episode, Dr. Mark Costes sits down with precious metals expert David Morgan to break down the role of gold and silver in protecting and growing wealth. David shares his decades of experience in finance, explaining why all fiat currencies eventually fail and how the shift away from the gold standard has accelerated inflation. He dives into the importance of using precious metals as a he
2490: The Secret Language That Doubles Case Acceptance
On today's episode, Dr. Mark Costas sits down with Dr. Barry Oulton, The Confident Dentist, to explore the real key to case acceptance—effective communication. Barry shares his journey from running a successful practice to becoming a global coach, driven by both professional success and deeply personal challenges. He breaks down how understanding patient psychology, NLP principles, and emotional
2489: Why High Income Doesn't Guarantee Wealth
On today's episode, Dr. Mark sits down with financial advisor Jeff Condren to break down the biggest money mistakes high-income professionals make—and why earning more doesn't automatically lead to wealth. Jeff challenges common assumptions around debt, investing, and financial planning, explaining how overconfidence, lifestyle creep, and poor strategy can quietly erode long-term success. The con
2488: How to Calm Your Mind in a High-Stress Career
On today's episode, Dr. Mark welcomes back Dr. Kristin Yont to dive into one of the most overlooked challenges in dentistry—chronic stress and burnout. Drawing from her work with the SMART (Stress Management and Resiliency Training) program, Kristin shares how high-performing professionals can better regulate their nervous system, quiet negative self-talk, and build true mental resilience. The c
2487: How AI Is Quietly Replacing Your Front Desk Chaos
On today's episode, Dr. Mark sits down with Brandy Kinnear, founder of Your Ideal Patients, to explore how AI is transforming the way healthcare practices attract, convert, and retain patients. With a background in scaling functional medicine clinics, Brandy shares how most practices are unknowingly leaking revenue through broken systems, missed calls, and poor follow-up—and how AI can plug those
2486: The Systems Drive Dental Practice
On today's episode, Dr. Mark delivers a powerful talk on what truly separates thriving dental practices from those stuck in stress and inefficiency. Breaking down the concept of the "leaky bucket," he explains why more patients, more procedures, or more marketing won't fix deeper operational issues. Instead, success comes from building strong systems, dialing in overhead, and creating a clear visi
2485: Why Some Practices Sell for More Than Others
On today's episode, we're featuring a recent Dental Success Network webinar where Dr. Mark Costes is joined by Dr. Bill Keith and Dr. Ben Kacos to break down what it really takes to prepare your practice for a successful transition. They dive into the key drivers of valuation—including EBITDA, systems, and scalability—while highlighting common pitfalls like key man risk and over-reliance on a sing
2484: The Future of DSOs and What It Means for You
On today's episode, Dr. Mark Costes sits down with Kyle Francis of Professional Transition Strategies to unpack the current state of the DSO and private equity marketplace. They dive into why valuations for single practices remain strong despite industry noise, how interest rates are impacting large group recapitalizations, and what's really happening behind the scenes with private equity-backed D
2483: What Every Dentist Needs to Know Before Choosing an S Corp
On today's episode, Dr. Mark Costes sits down with Brent Saunier and Chris Sands from Pro-Fi 20/20 for a deep dive into one of the most misunderstood topics in dentistry—entity structure and tax strategy. In this conversation, they break down the critical differences between LLCs, S Corps, and partnerships, and explain why choosing the wrong structure too early can trap losses, limit deductions, a
2482: Scaling Without Sacrifice in a $3 Million Practice
On today's episode, Dr. Mark Costes hosts another Ask Me Anything session, answering thoughtful and high-level questions from the dental community around growth, leadership, and finding balance. He dives into how to scale a practice to $3M and beyond without sacrificing culture, patient experience, or personal time, while also explaining how to recognize the difference between a healthy growth pha
2481: From a Struggling Associate to a $5 Million Practice
On today's episode, Dr. Mark Costes sits down with Dr. Lior Tamir to unpack a remarkable journey from a struggling new grad during the 2009 recession to building a thriving $5M de novo practice in one of the most competitive markets in the country. Lior shares how stepping away from clinical dentistry to build a marketing tech company shaped his approach to growth, patient experience, and data-dri
2480: From Analog to AI Inside the Modern Dental Lab
On today's episode, Dr. Mark Costes sits down with Steven Fey, VP of Business Development at Maverick Dental Lab, to explore the rapid evolution of dental lab technology, the growing role of AI, and what it takes to stand out in an increasingly competitive market. They dive into the shift from analog to digital workflows, the realities of AI in case design, and why maintaining a human touch is sti
2479: The Real Reason Your Practice Feels Chaotic
On today's episode, Dr. Mark Costes and COO Ashlee Hirschfeld kick off a back-to-basics series designed for both new and seasoned dental professionals, diving into the often-overlooked foundational principles of building a successful practice. They unpack the real meaning behind mission, vision, and core values—and why skipping these "fluffy" concepts can lead to chaos, toxic culture, and lack of
2478: Cutting Costs and Recovering Revenue With Virtual Staffing
On today's episode, Dr. Mark Costes sits down with Timothy Boyle of Reva Global Medical to talk about how virtual staffing is helping healthcare practices reduce administrative overload, improve efficiency, and recover lost revenue. Tim shares his unique journey from professional hockey into healthcare sales, then explains how his team recruits and trains medically experienced virtual assistants t
2477: Practice Valuation Crash Course
On today's episode, Dr. Mark Costes introduces a powerful talk from Bill Keith on one of the most important and often misunderstood topics in dentistry: practice valuation, consolidation, and ownership strategy. Bill breaks down why every dentist should understand their true net worth, how to properly value a dental practice, and why EBITDA, cash at close, rolled equity, and distributions all matt
2476: The Future of Dental Labs Is Faster Smarter and More Human
On today's episode, Dr. Mark Costes sits down with Joe Lynch, Head of Customer Success at Dandy, for a conversation about the future of dental labs, digital dentistry, and what it really takes to deliver better outcomes for dentists and patients. Joe shares his unique journey from Navy special operations to healthcare consulting and ultimately into the dental industry, where he now helps lead Dand
2475: Delegation, Redundancy, and Building a Vacation-Ready Practice
On today's episode of Ask Me Anything with Dr. Mark Costes, he dives into some of the most insightful questions submitted by listeners, tackling the challenges dental practice owners face as they scale. Mark explores the most common bottleneck he sees—lack of delegation and redundancy—and shares how even highly profitable, low-overhead practices can quickly crumble without the right systems and de
2474: Closing the Loop: Operational Wisdom
On today's episode, Addison Killeen takes the stage to unpack the real driver behind stronger case acceptance and smoother operations: trust. Using a practical 10-step framework, he explains how dental teams can close the loop from the very first phone call to financial discussions and follow-up scheduling by improving communication, handoffs, punctuality, treatment presentation, and team alignmen
2473: The Power of Consistency
On today's episode, Dr. Mark Costes shares the remarkable journey behind the Dentalpreneur Podcast during this year's Voices of Dentistry event. He shares how a simple decision to start recording conversations transformed his business, network, and life. He reflects on the early days of dental podcasting, the explosive growth of the medium, and the long-term power of consistency after releasing mo
2472: Why Every Dental Office Should Use a Microscope
On today's episode, Dr. Mark Costes sits down with registered dental hygienist Kristen King, founder of Dental Reveal, to discuss how phase contrast microscopy is transforming the way dental teams diagnose periodontal disease and educate patients. With nearly 30 years of clinical experience, Kristen explains how visualizing live oral biofilm helps patients understand their risk, dramatically impro
2471: How Young Dentists Can Build Speed and Conviction
On today's episode, Dr. Mark Costes welcomes back Dr. Aaron Nicholas for a wide-ranging conversation about clinical growth, treatment plan presentation, and helping young dentists build confidence faster. Aaron shares how his own difficult startup journey shaped his passion for coaching, teaching, and creating practical CE courses that help doctors become more efficient with molar endo, surgical e
2470: How a Dental Robot Helped One Practice 10x Its Growth
On today's episode, Dr. Mark Costes welcomes Dr. Tyler Bond and Gabe Goldberg live from Voices of Dentistry. Dr. Bond shares how implementing the Yomi robotic system from Neocis has dramatically changed his implant workflow—and contributed to a tenfold increase in his practice's revenue. Gabe breaks down how the Yomi S works, from pre-op planning to real-time surgical guidance, and how AI and robo
2469: Why Dentists Wait Too Long to Hire and Pay the Price
On today's episode, Dr. Mark Costas welcomes back fan-favorite Dr. Paul "Nacho" Goodman for an unfiltered conversation on entrepreneurship, associate hiring, live events, and the evolving dental landscape. They dive into the realities of running multiple businesses, transitioning from clinical dentistry to CEO life, and why so many dentists wait too long to hire an associate—often creating unneces
2468: Marketing Wisdom For The AI Search Era In Dentistry
On today's episode, Mark breaks down a straightforward way to calculate "passive income" from a dental practice by using gross revenue, overhead, and doctor comp, then welcomes CMO Share founder Ryan Gross to share a practical, experience-driven marketing framework. Ryan lays out three core buckets—internal and external brand awareness, digital and AI-driven content, and team conversion—showing ho
2467: Building Mental Toughness in Young Athletes
On today's episode, we're sharing a powerful live talk Dr. Mark Costes gave to the Prescott High School boys' soccer team following a tough early-season loss. In a raw, motivating message, Mark addresses the emotional aftermath of defeat and challenges the players to take radical accountability—reminding them that adversity offers a critical opportunity for self-reflection, growth, and leadership.
2466: The Family Office Model for Dentists and Physicians
On today's episode, Dr. Mark Costes sits down with Erik Brenner, CFP and author of The Personal CFO Revolution, to discuss how dentists, physicians, and other high-income professionals can build a "personal CFO" framework without needing a nine-figure net worth. Erik explains how integrating investment management, tax planning, and retirement strategy under one coordinated plan mirrors the family
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