Becker’s Healthcare Podcast
The Becker's Healthcare Podcast is devoted to the people who power U.S. healthcare. Four new 15-minute episodes are released daily containing industry news, analysis and thought leadership from powerful healthcare decision-makers.
Episodes
How SSM Health Is Supporting Their Workforce with Education
In this episode, Amber Wood, DNP, RN, MBA, Vice President of Clinical Education & Clinical Placements, SSM Health, discusses how SSM Health is using accessible education, clinical cohorts, and leadership development to strengthen talent pipelines, improve retention, and support workforce growth.This episode is sponsored by InStride.
Erica Rubinstein, Vice President of Patient Experience at Mount Sinai Health System
In this episode, Erica Rubinstein, Vice President of Patient Experience at Mount Sinai Health System, joins the podcast to discuss the patient and staff experience in ambulatory surgery and the opportunities to improve care beyond the clinical encounter. She shares insights on creating a more seamless experience for patients while also supporting staff and addressing the operational factors that s
AI Driven Solutions for Scheduling, Prior Authorization and Practice Efficiency with Xavier de Gracia
In this episode, Xavier de Gracia, Co-Founder, Prosper AI, discusses how AI agents automate patient calls, appointment scheduling, insurance verification and prior authorization workflows to reduce administrative burdens, prevent revenue leakage and improve practice revenue.
Advancing Whole Child Health and Early Intervention with Dr. Patrice Harris
In this episode, Patrice Harris, MD, MA, Executive Vice President and Chief Health Impact Officer, Nemours Children's Health, discusses whole child health, kindergarten readiness, early intervention and the leadership needed to drive meaningful healthcare transformation.
Where AI Can Help Health Systems Manage Complexy & Specialty Pharmacy Operations
In this episode, Kim Tzoumakas, CEO, VytlOne, discusses how AI can streamline complex pharmacy operations, strengthen 340B compliance, reduce administrative burden, and support better revenue management while keeping clinical decisions with qualified teams.This episode is sponsored by VytlOne
Dr. Chris Thomas, Vice President and Chief Quality Officer at FMOL Health
In this episode, Dr. Chris Thomas, Vice President and Chief Quality Officer at FMOL Health, joins the podcast to discuss new innovations and the importance of feedback in improving healthcare quality. He also shares insights on how diagnostic accuracy can create more patient-centered outcomes and the importance of evaluating and improving care for sepsis patients.
Lauren G. Wirth on Leadership, Relationships and Taking Risks
In this episode, Lauren G. Wirth, President and CEO of New London Hospital, shares lessons on building relationships, listening, embracing complexity, supporting teams and taking risks to pursue new leadership opportunities.
Scaling AI in Healthcare Through Better Data, Workflow and Trust with Nirav Shah
This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Nirav Shah, Associate Chief Medical Informatics Officer, AI and Innovation, Endeavor Health, who discusses using AI to reduce cognitive burden, unify fragmented clinical data, improve care transitions, and responsibly scale AI tools through measurable value and trust.In collaboration with Ph
Improving Patient Experience Through Frontline Care with Eddie Borrego
In this episode, Eddie Borrego, SVP & CEO, Regional Hospitals & Physician Services, Chief Patient Experience Officer, Jackson Health System, discusses how standardized care practices, frontline engagement and stronger communication have improved patient experience and helped Jackson Health System advance its quality and experience ratings.
Stephanie Everett, Administrator, CEO, Foundation Director, and PR and Marketing Director at Mountrail Bethel Home, Mountrail County Medical Center, and Mountrail County Health Foundation
In this episode, Stephanie Everett, Administrator, CEO, Foundation Director, and PR and Marketing Director at Mountrail Bethel Home, Mountrail County Medical Center, and Mountrail County Health Foundation, joins the podcast to discuss the importance of remaining balanced while leading across multiple areas of healthcare. She also reflects on the handling of COVID-19, the ongoing need for greater a
Chirag Choudhary, MD, MBA, Vice President and Chief Medical Officer for Cleveland Clinic Martin Health, and Marc Babi, MD, MBA, FNCS, Professor of Neurology at Cleveland Clinic and Case Western University, Florida Region, and Center Director for Neur
In this episode, Chirag Choudhary, MD, MBA, Vice President and Chief Medical Officer for Cleveland Clinic Martin Health, and Marc Babi, MD, MBA, FNCS, Professor of Neurology at Cleveland Clinic and Case Western University, Florida Region, and Center Director for Neurocritical Care, Neurohospitalist, Stroke, and Neuro-Intervention, join the podcast to discuss improving access to care for stroke pat
Robert Rose, DNP, System Chief Nursing Officer and Senior Vice President of Nursing at Ascension
In this episode, Robert Rose, DNP, System Chief Nursing Officer and Senior Vice President of Nursing at Ascension, joins the podcast to discuss strategies for improving nurse retention and building a stronger nursing workforce. He also shares insights on developing nurses and strengthening leadership capabilities to support both individual growth and the future of nursing.
Strengthening Medicaid and Maternal Health in Florida with Fiona Fang
In this episode, Fiona Fang, CEO of Aetna Better Health of Florida, discusses Medicaid challenges, maternal and infant health, whole person care and efforts to help members maintain coverage. She also shares how data, community partnerships and targeted outreach can improve outcomes.
Dr. Lee Kojanis of Premier Oral & Maxillofacial Surgery in New Jersey
In this episode, Dr. Lee Kojanis of Premier Oral & Maxillofacial Surgery in New Jersey joins the podcast to discuss the impact of private equity on oral and maxillofacial surgery practices and how changes in the practice environment are shaping the delivery of care. He also shares insights on patient-specific surgery and the use of digital treatment planning to develop more individualized appr
Redefining Success in Spine Surgery with Dr. Aqib Zehri
In this episode, Aqib Zehri, MD, Neurosurgeon practicing in Portland, Ore, discusses the importance of long term outcomes in spine surgery, using patient reported data to evaluate success, and how standardization and technology can improve sustainable spine care.
Terry McDonnell, DNP, RN, ACNP-BC, Senior Vice President and Chief Nurse Executive at Duke University Health System and Vice Dean for Clinical Affairs at Duke University School of Nursing
In this episode, Terry McDonnell, DNP, RN, ACNP-BC, Senior Vice President and Chief Nurse Executive at Duke University Health System and Vice Dean for Clinical Affairs at Duke University School of Nursing, joins the podcast to discuss the growing clinical skills gap and the importance of preparing nurses with the skills and confidence needed to succeed at the bedside. She also shares insights on i
Building Better Health Plans for Small Businesses with Meredith Duncan
In this episode, Meredith Duncan, president and CEO of Texicare, discusses expanding access to affordable health coverage for small businesses, virtual care, provider network growth and the importance of building strong local relationships with providers and brokers.
Building a Stronger Patient Experience Through Employee Engagement with Jill Mabry
In this episode, Jill Mabry, Vice President of Patient Experience, Novant Health, discusses how investing in team member engagement, recognition, culture, and patient feedback can strengthen patient experience and drive meaningful improvements across a growing health system. She also shares how Novant Health’s SPARK program brings these strategies to life.
Using AI to Turn Healthcare Data Into Actionable Insights with Dr. Cheng-Kai Kao
This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Cheng-Kai Kao, MD, FACP, SFHM, Chief Medical Information Officer, UChicago Medicine, who discusses using AI to turn complex patient data into actionable insights, improve care transitions, streamline AI adoption, and close gaps in care coordination.In collaboration with Philips.
Leadership, Resilience and the Power of Whole Person Care with Dr. Anthony Hilliard
In this episode, Dr. Anthony Hilliard, President of Loma Linda University Health and CEO of Loma Linda University Health, Hospitals, shares lessons from his healthcare journey, the resilience he developed through sports and serious injuries, and his approach to leading with vulnerability, reflection and purpose. He also discusses his transition from interventional cardiology to health system leade
Health System Margins, Growth, and M&A with Alan Condon
In this episode, Alan Condon, Editor-in-Chief at Becker's Healthcare, discusses improving financial performance among major health systems, growth strategies amid reimbursement pressures, and the latest wave of hospital M&A and market consolidation.
Rethinking What Health Systems Should Own, Build, and Partner On with Laura Dyrda
In this episode, Laura Dyrda, Vice President, Editor-in-Chief, Becker's Healthcare, discusses health system restructuring, the shift toward strategic partnerships, and how leaders are rethinking what they should own, outsource, or build in-house.
Scaling AI Across Healthcare With Better Data, Governance and Clinical Context with Nari Gopala
This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Nari Gopala, Chief Digital Officer, Mayo Clinic, who discusses using AI and remote monitoring to separate meaningful clinical signals from noise, improve care coordination and preserve context across patient journeys.In collaboration with Philips.
Building Sustainable Rural Healthcare Workforce Solutions
In this episode, Dr. Ryan J. Gates, Senior Vice President and Executive Dean, Western Governors University Leavitt School of Health, discusses using rural health funding to build sustainable local workforce pipelines, expand flexible education pathways, and address shortages in nursing, pharmacy and allied health. This episode is sponsored by Western Governors University.
Community and Clinical Workflow Insights for Hypertension Care: Part 3
In this episode, Shea Swick, Lead Pharmacist, RxCare Charitable Pharmacy, OhioHealth Riverside Community Medicine, discusses how pharmacist-led remote blood pressure monitoring is improving hypertension control through medication management, patient education and personalized outreach. She also shares the program’s clinical and financial results, barriers to patient engagement and plans to expand
The Case for Anesthesia-First Leadership
In this episode, Sean Bitts, CRNA and Vice President of Clinical Affairs at CCI Anesthesia, and Alex Gorecki, President of CCI Anesthesia, explore why a singular focus on anesthesia can make a meaningful difference for clinicians, patients, and hospital operations. Moderated by Doug Simpler, the conversation examines how specialized leadership can strengthen clinician retention and autonomy, impro
Scott Becker - 6 Healthcare Stories Shaping the Industry 10-7-26
In this episode, Scott Becker highlights physician shortages, health system CEO turnover, healthcare job growth, rising hospital costs, physician non-compete disputes, and the growing focus on cost-conscious surgical care.
Why Schneck Medical Center Prioritizes Interoperability to Remain Independent
In this episode, Schneck Medical Center Vice President and Chief Information Officer Craig Rice discusses the importance of interoperability for independent hospitals, the challenges of data exchange across health systems, and how MEDITECH’s Traverse Exchange is helping advance connected care.This episode is sponsored by MEDITECH.
AI Tools, Physician Alignment and the Future of Clinical Care at UNC Health
In this episode, Matthew Ewend, MD, President, UNC Physicians; Chief Clinical Officer, UNC Health, discusses how AI-powered ambient scribing and chart summarization are reducing administrative burden, strengthening clinician and patient engagement, and reshaping medical education.
Garrick Stoldt, CPA, FHFMA, Vice President and Chief Financial Officer at Saint Peter’s Healthcare System
In this episode, Garrick Stoldt, CPA, FHFMA, Vice President and Chief Financial Officer at Saint Peter’s Healthcare System, joins the podcast to discuss opportunities for growth and the leadership qualities needed to guide healthcare organizations through a changing financial environment. He also shares insights on the impact of 340B restrictions and how evolving program requirements can affect he
Transforming Care Delivery at MSU Health Care with Mark Smith
In this episode, Mark Smith, CMO, MSU Health Care, discusses operational transformation, Epic implementation, physician engagement and expanding primary care while advancing value based care. He also shares leadership lessons on culture, technology and keeping patients and caregivers at the center of change.
Advancing Connected Care Through AI, Data Integration and Clinical Communication with Dr. Stephen Williams
This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Stephen Williams, MD, MBA, MS, FACS, Associate CMO, UTMB Clear Lake, UTMB Health System, who discusses using AI and patient data to create a more connected care continuum, reduce fragmentation across settings, and strengthen clinical communication.In collaboration with Philips.
How Healthcare Organizations Are Navigating Growing Anesthesia Staffing, Cost, and Coverage Pressures
In this episode, Steve Mason, President, Avanza + MedHQ, and Zachary Phillips, Vice President of Advisory Services, Avanza + MedHQ, discuss the growing staffing, cost, and coverage pressures facing anesthesia organizations and how data, flexible coverage models, and proactive planning can support more sustainable operations.This episode is sponsored by Avanza + MedHQ.
Leadership Lessons on People, Healthcare Transformation and the Power of Listening: Part 2
In Part 2 of this two-part episode, Mark Clement, the former president and CEO of TriHealth, discusses the healthcare bets that have paid off, the shift toward proactive and value-based care and the need to rebuild trust in healthcare. He also shares why listening and authentic communication are among the most underrated leadership traits.
UChicago Medicine’s Finance Strategy for Growth, AI and Revenue Cycle Transformation
In this episode, Chris Allen, CFO, UChicago Medicine, discusses his priorities for strengthening financial operations, supporting system growth, modernizing revenue cycle processes, and developing responsible AI governance while building a resilient finance team.Learn more about relentlessly raising RCM yield here: https://med-metrix.com/?utm_source=beckers&utm_medium=podcast&utm_campaign=
Rethinking Patient Intake to Drive Revenue and Improve the Patient Experience
In this episode, Victor Zamora, Executive Vice President of Customer Care, Med-Metrix, discusses how accurate patient intake, technology integration, real-time eligibility, and clear ownership can improve revenue realization, reduce downstream rework, and strengthen the patient experience. This episode is sponsored by Med-Metrix.
No Surprises Act’s Impact on Emergency Medicine Spending and IDR
In this episode, Patrick Velliky, Chief External Affairs Officer, HaloMD, discusses new research on the No Surprises Act, emergency medicine reimbursement, and the impact of the IDR process on healthcare spending. He examines pre and post NSA payment trends, utilization assumptions, and what the findings could mean for policymakers and providers. This episode is sponsored by HaloMD.
Building Systemness Without Creating More Red Tape with Aaron Chang
In this episode, Aaron Chang, FACHE, President, East Region, Jefferson Health, discusses balancing regional and system-level leadership, creating greater integration without unnecessary bureaucracy, and standardizing operations while preserving local flexibility. He also shares lessons from Jefferson’s perioperative services integration work and the importance of influence, trust and shared owners
Amy Hart, CEO of Cuyuna Regional Medical Center in Minnesota
In this episode, Amy Hart, CEO of Cuyuna Regional Medical Center in Minnesota, joins the podcast to discuss the importance of staying healthy physically, mentally, and emotionally while leading in healthcare. She also shares insights on taking risks, stepping outside of your comfort zone, and embracing opportunities that can shape both personal and professional growth.
Katherine Yale, DDS, of PDS Health
In this episode, Katherine Yale, DDS, of PDS Health, joins the podcast to discuss developing diagnostic confidence and the role effective mentorship can play in helping dental professionals grow. She also shares insights on improving performance and retention by supporting clinicians throughout their professional development.
Ankit Rohatgi, MD, MBA, FACP, CPE, Vice President of Physician Advisory and Utilization Management at University of Cincinnati Health
In this episode, Ankit Rohatgi, MD, MBA, FACP, CPE, Vice President of Physician Advisory and Utilization Management at University of Cincinnati Health, joins the podcast to discuss simplifying workflows and reducing friction for staff across healthcare operations. He also shares insights on changes in Medicaid, aligning care models with those shifts, and identifying opportunities for growth while
Chris Johnson, Founder and CEO of Bluebird Kids Health
In this episode, Chris Johnson, Founder and CEO of Bluebird Kids Health, joins the podcast to discuss managing the health of a broader patient population and expanding access to pediatric care. He also shares insights on democratizing access to care and building a strong reputation within the community to better serve children and families.
Jeremy Cauwels, MD, Chief Medical Officer at Sanford Health
In this episode, Jeremy Cauwels, MD, Chief Medical Officer at Sanford Health, joins the podcast to discuss how Sanford is using AI and virtual care to expand access across rural communities, including bringing specialty expertise closer to patients who face significant geographic barriers to care. He also shares insights on strengthening the rural physician workforce through graduate medical educa
Teaching Empathy and Compassion in Dental Education with Dr. Leonardo Marchini & Dr. Brendan Young
In this episode, Leonardo Marchini, DDS, MSD, PhD, Professor and DEO of the Department of Preventive and Community Dentistry at the University of Iowa College of Dentistry, and Brendan Young, PhD, MBA, Associate Professor of Preventive and Community Dentistry, The University of Iowa, discuss their article "Beyond Hand Skills: A Case Analysis of Empathy and Critical Thinking Instruction", published
Karen Ignagni on Affordability, Medicaid and the Future of Health Insurance
In this episode, Karen Ignagni, CEO, EmblemHealth, discusses the evolving Medicaid landscape, healthcare affordability, interoperability, and how health plans can use technology, AI, care management, and value-based care to better support members. She also shares insights on her return to the CEO role and EmblemHealth's ongoing transformation.
Leadership Lessons on People, Healthcare Transformation and the Power of Listening: Part 1
In Part 1 of this two-part episode, Mark Clement, the former President and CEO of TriHealth, reflects on his decision to retire, the importance of succession planning and the leadership lessons he has learned from decades of marathon running. He also shares how staying active, rounding with frontline teams and finding inspiration in others have shaped his leadership approach.
Scott Becker - 5 Stories We Are Following at Becker's Healthcare 10-2-26
In this episode, Scott Becker examines Medicare Advantage exits, physician cognitive testing, AI's impact on healthcare leadership, rising physician compensation, and the need to rethink the physician training pathway.
Why Health Systems Should Be Thinking About MR-Guided Focused Ultrasound Right Now
In this episode, Jake Ghannam, Executive Vice President and Chief Commercial Officer of Insightec, discusses how MR-guided focused ultrasound can expand access to neuroscience care, the strategic case for health systems, and how to build a successful program.This episode is sponsored by Insightec.Statistics and data referenced in this episode can be found at the following sources:1. Information a
Kathy Donovan, Senior Vice President and Chief Operating Officer at Hospital Sisters Health System
In this episode, Kathy Donovan, Senior Vice President and Chief Operating Officer at Hospital Sisters Health System, joins the podcast to discuss developing a long-range capital plan and aligning investments with the health system’s broader growth strategy. She also shares insights on managing growth across the organization and planning for the resources needed to support continued expansion.
Dr. Andy Anderson, Chief Medical Officer and Chief Quality Officer at RWJBarnabas Healh
In this episode, Dr. Andy Anderson, Chief Medical Officer and Chief Quality Officer at RWJBarnabas Healh, shares how the system is improving mortality outcomes and patient experience through rapid response teams, standardized best practices, and a strong culture of accountability. He discusses strategies for scaling success, coordinating care, and fostering growth across the health system.
Scott Becker - We Need More Doctors 10-1-26
In this episode, Scott Becker discusses physician shortages, the role of AI and advanced practice providers, and why shortening the lengthy medical education and training pathway could help bring more doctors into the workforce.
Medicare Advantage Shifts and AI's Growing Role in Health Insurance with Jakob Emerson
In this episode, Jakob Emerson, Associate News Director, Becker’s Healthcare, discusses Medicare Advantage insurers exiting markets, plan and benefit changes heading into 2027, and how major payers are using AI to simplify healthcare navigation and gain a competitive edge.
Using AI and Connected Care to Improve Primary Care with Katherine Adams
This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Katherine Adams, MS, Director, Clinical Operations, Primary Care, CommonSpirit, who discusses using ambient listening, unified health records and remote patient monitoring to reduce administrative burden and support better clinical decision making.In collaboration with Philips.
Medicare Advantage Market Disruption and the Future of Risk Adjustment with Ceci Connolly
In this episode, Ceci Connolly, President and CEO, Alliance of Community Health Plans (ACHP), discusses Medicare Advantage market disruption, plan exits, beneficiary impacts, and the need for risk adjustment reform to support sustainable coverage in local communities.
Nick Barcellona, Chief Financial Officer at West Virginia University Health System
In this episode, Nick Barcellona, Chief Financial Officer at West Virginia University Health System, joins the podcast to discuss creating a seamless experience for patients and identifying opportunities for growth across the health system. He also shares insights on balancing operational priorities with the evolving needs of patients and the organization.
Strengthening Nursing Governance and Building the Workforce at Trinity Health with Peggy Norton-Rosko
In this episode, Peggy Norton-Rosko, DNP, RN, NEA-BC, SVP, Chief Nursing Officer, Trinity Health, discusses strengthening shared nursing governance, using nurse input and data to improve patient outcomes, and addressing workforce challenges through academic partnerships, residency programs, career development, and thoughtful technology investments.
The Next Phase of Federal Independent Dispute Resolution: What RCM Leaders Should Be Building Now
In this episode, Chase McGrath, Vice President, Product, Aspirion, and Nikki Ritchson, Senior Director, Payment Variance, Aspirion, discuss the latest federal IDR changes, the new CMS gateway portal and the technology infrastructure providers need to manage deadlines, compliance and submissions at scale.This episode is sponsored by Aspirion.
Preparing Healthcare Infrastructure for AI and Rising Power Demand
In this episode, Greg Castle, U.S. Power & Grid Commercial Leader, Schneider Electric, and James Vun Cannon, Healthcare Segment Manager for Strategic Accounts and U.S. Digital Power, Schneider Electric, discuss rising power demand from AI, grid constraints and why health systems need to align IT, facilities, clinical and finance teams around long-term infrastructure and energy planning.Learn m
Trust Is Not a Feature: The New Rules of Clinical AI Governance and Validation
In this episode, Dr. Sheila Bond, Head of Clinical AI, Wolters Kluwer Health, discusses the pillars of trustworthy clinical AI, including governance, validation, accountability and post-use monitoring. She also explores how healthcare organizations can build strong AI foundations while using technology to transform clinical workflows and help patients better understand their care.This episode is s
Alpa Vyas, Senior Vice President and Chief Patient Experience and Operational Performance Officer at Stanford Health Care
In this episode, Alpa Vyas, Senior Vice President and Chief Patient Experience and Operational Performance Officer at Stanford Health Care, joins the podcast to discuss turning patient feedback into opportunities for improvement and engaging leadership teams in that process. She also shares insights on coordinating care and the role of patient and family advisory councils and user research in shap
Using AI to Move Healthcare From Reactive to Proactive Care with Romila Aloysius
This episode recorded live at the Becker's 11th Annual Health IT + Digital Health + RCM Conference features Romila Aloysius, Executive Director, Heart, Lung and Vascular Institute, AdventHealth, who discusses using AI and connected data to identify patients earlier, reduce data fatigue, improve care coordination and support proactive clinical decision making.In collaboration with Philips.
Scott Becker - 10 Healthcare Themes & Thoughts 9-28-26
In this episode, Scott Becker shares insights into 10 key healthcare themes, including rising costs, access and quality challenges, AI and technology, workforce needs, administrative spending, and more.
Healthcare Upside / Down: What Makes AI Work in the Revenue Cycle & What Has to Be True First
In this episode, Chris Ford, Associate Principal, ECG Management Consultants, and Amy Sebero, Chief Growth Officer, Janus Health, discuss how AI can strengthen revenue cycle operations, improve denial prevention and automate routine work while maintaining strong operational leadership and accountability. This episode is sponsored by ECG Management Consultants.
John Walkup, MD, President of the American Academy of Child and Adolescent Psychiatry and Chair of the Pritzker Department of Psychiatry and Behavioral Health at Ann and Robert H. Lurie Children’s Hospital of Chicago
In this episode, John Walkup, MD, President of the American Academy of Child and Adolescent Psychiatry and Chair of the Pritzker Department of Psychiatry and Behavioral Health at Ann and Robert H. Lurie Children’s Hospital of Chicago, joins the podcast to discuss expanding access to child psychiatric care within the current workforce and the growing role of collaborative care. He also shares insig
Expanding Pediatric Access and Innovation at Children’s Healthcare of Atlanta with Dr. Patrick Frias
In this episode, Patrick Frias, MD, CEO of Children's Healthcare of Atlanta, discusses the health system’s More Than Possible strategy to expand pediatric care access across Metro Atlanta and rural Georgia, while advancing pediatric mental health, workforce development, research, and innovation.
Building a Stronger Nursing Workforce Through Leadership, Belonging and Retention with Mandy Richards
In this episode, Mandy Richards, DNP, RN, APRN, ACNS-BC, NEA-BC, Chief Nursing Executive and President, Children's Health, Intermountain Health, discusses strategies that have strengthened nurse retention, including leader check-ins, nurse leadership development, recognition programs and nurse residency programs that help new graduates build skills, confidence and a sense of belonging.
Joseph Ng MD, MBA, Medical Director, Mather Hospital Northwell Health, President of Mather Medical Group
In this episode, Joseph Ng MD, MBA, Medical Director, Mather Hospital Northwell Health, President of Mather Medical Group, Critical Care Intensivist, Asst Professor of Medicine - Northwell Health and the Donald and Barbara Zucker School of Medicine, BC - Internal Medicine, Critical Care Medicine, Clinical Informatics, Mather Hospital Northwell Health, discusses restructuring physician leadership r
Colin LeClair, CEO of Connections Health Solutions
In this episode, Colin LeClair, CEO of Connections Health Solutions, joins the podcast to discuss the role of artificial intelligence in behavioral healthcare and the organization’s new AI initiatives. He also shares insights on administrative simplification and how technology can help reduce complexity and support more efficient healthcare operations.
Dr. Scott Law, Co-Founder of Smile Doctors
In this episode, Dr. Scott Law, Co-Founder of Smile Doctors, joins the podcast to discuss Smile Express, remote monitoring and how technology is creating new ways to deliver orthodontic care. He also shares insights on managing patient expectations as technology continues to evolve, as well as his experience as the No. 1 user of AI dental monitoring and aligned technology.
Jeffrey Akers, PharmD, MHA, BCPS, CPEL, Vice President of Pharmacy Services at UC Health Corporate Pharmacy Services
In this episode, Jeffrey Akers, PharmD, MHA, BCPS, CPEL, Vice President of Pharmacy Services at UC Health Corporate Pharmacy Services and Adjunct Professor of Pharmacy Practice and Administrative Sciences at the University of Cincinnati James L. Winkle College of Pharmacy, joins the podcast to discuss medication access services and the role pharmacy can play in improving access to care and support
Deborah Greer, MD, System Lead for Advanced Appeals and Settlements, Denials Management and Prevention at CommonSpirit Health
In this episode, Deborah Greer, MD, System Lead for Advanced Appeals and Settlements, Denials Management and Prevention at CommonSpirit Health, joins the podcast to discuss her 2026 priorities of consistency and capacity in healthcare operations. She also shares insights on the need for greater transparency and how technology can help close gaps and strengthen denials management.
Holly DuBois, MD, Chief Medical Officer at Connections Health Solutions
In this episode, Holly DuBois, MD, Chief Medical Officer at Connections Health Solutions, joins the podcast to discuss the importance of upstream care and expanding access to behavioral health services. She also shares insights on using telehealth to address access challenges and what the future of psychiatry may look like as care delivery continues to evolve.
Tina Bennett, Chief Experience Officer at Yale New Haven Health
In this episode, Tina Bennett, Chief Experience Officer at Yale New Haven Health, joins the podcast to discuss the growing need for human connection in healthcare and the importance of prioritizing the patient experience despite budget cuts. She also shares insights on creating greater convenience for patients and finding ways to strengthen the healthcare experience while navigating financial pres
Tanner White, MBA, FACHE, Chief Executive Officer at Altru Devils Lake
In this episode, Tanner White, MBA, FACHE, Chief Executive Officer at Altru Devils Lake, joins the podcast to discuss the workforce challenges facing healthcare organizations and the importance of developing strategies to attract, retain and support staff in a changing environment. He also shares insights on leveraging community partners to strengthen local healthcare services, build relationships
Beyond Point Solutions: Building the Clinical AI Layer
In this episode, Dr. Ed Lee, Chief Medical Officer, Nabla, discusses the shift from standalone AI tools to integrated clinical AI platforms, including ambient documentation, coding, clinical workflows, governance and the future of clinical intelligence.This episode is sponsored by Nabla.
How Agentic Revenue Cycle Operations Unlock Enterprise Transformation
In this episode, PV Subba Rao, President, NTT DATA, discusses how agentic AI can improve revenue cycle outcomes, unlock cash and margin, reduce administrative burden and create capacity for broader health system transformation.This episode is sponsored by NTT DATA.
Community and Clinical Workflow Insights for Hypertension Care: Part 2
In this episode, Graciana Garces, Chief Strategy & External Affairs Officer, Tejano Center for Community Concerns, Susan Boland, Manager of Nursing Operations, Avenue 360 Health & Wellness, and Eryn Sims, LVN & Hypertension Nurse Champion, Avenue 360 Health & Wellness, discuss building sustainable, community-centered approaches to hypertension care through food access, education, r
Denise Scarpelli, PharmD, MBA, CPEL, Vice President and Chief Pharmacy Officer at UChicago Medicine
In this episode, Denise Scarpelli, PharmD, MBA, CPEL, Vice President and Chief Pharmacy Officer at UChicago Medicine, joins the podcast to discuss GLP-1 medications and strategies for keeping drug prices down. She also shares insights on managing drug shortages and developing payer-adaptive models.
Dwight W. McBee, Senior Vice President and Chief Experience Officer at RWJBarnabas Health
In this episode, Dwight W. McBee, Senior Vice President and Chief Experience Officer at RWJBarnabas Health, joins the podcast to discuss facilitating better communication with patients and advancing equity and inclusion in the healthcare experience. He also shares advice for emerging leaders and insights on building stronger connections with patients and the communities they serve.
Getting Identity Right: The Foundation for a Stronger Revenue Cycle and Safer Patient Experience
In this episode, Christina Berg, RN, MHA, Sr. Director, Product Management, Imprivata, discusses how stronger patient identity can improve safety, protect against fraud, reduce duplicate records and denied claims, and create more efficient healthcare experiences. This episode is sponsored by Imprivata.
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