Becker’s Healthcare Podcast
The Becker's Healthcare Podcast is devoted to the people who power U.S. healthcare. Four new 15-minute episodes are released daily containing industry news, analysis and thought leadership from powerful healthcare decision-makers.
Episodes
Kathleen Sanford on Nurse Retention, Virtual Care and Workforce Transformation
In this episode, Kathleen Sanford, DBA, RN, FAAN, Senior EVP, Chief Nursing Officer, CommonSpirit Health, discusses improving nurse retention through virtual integrated care, nurse residency programs, career support and shared governance.
Miguel "Mike" Vigo IV, MBA, Chief Revenue Cycle Officer at UC San Diego Health
In this episode, Miguel "Mike" Vigo IV, MBA, Chief Revenue Cycle Officer at UC San Diego Health, joins the podcast to discuss the impact of health benefits expenses and the goals and initiatives shaping revenue cycle operations. He also shares insights on how patient demand remains a primary driver of healthcare operations and financial performance.
Dr. Brendan Lloyd, Chief Medical Officer for Providence Clinical Network
In this episode, Dr. Brendan Lloyd, Chief Medical Officer for Providence Clinical Network, joins the podcast to discuss how healthcare organizations can redefine roles to meet the evolving needs of patients, providers, and care teams. He also shares insights on training the next generation of healthcare professionals and preparing them to lead in a changing healthcare environment.
Building High-Performing Teams in Children's Healthcare with Dr. Jason Foland
In this episode, Jason Foland, MD, MBA, CPE, FACHE, FAAP, FCCM, President of Studer Family Children's Hospital, shares lessons from the military, the importance of preparation and team empowerment, and his journey from pediatric critical care physician to hospital leader.
Robert Isaiah Nielsen, Epic Site Director for Jacobi Medical Center and North Central Bronx at NYC Health and Hospitals
Robert Isaiah Nielsen, Epic Site Director for Jacobi Medical Center and North Central Bronx at NYC Health and Hospitals, joins the podcast to discuss reducing clinician burnout and the importance of investing in people as much as technology. He also shares insights on future opportunities for growth, including the potential of remote patient monitoring to enhance patient care and support healthcar
Greg Damron, Chief Financial Officer and Interim School of Medicine Executive Director of Finance at University of Missouri Health Care
In this episode, Greg Damron, Chief Financial Officer and Interim School of Medicine Executive Director of Finance at University of Missouri Health Care, joins the podcast to discuss rebuilding trust with patients and addressing the growing affordability crisis in healthcare. He also shares insights on balancing financial priorities with the need to deliver accessible, patient-centered care.
How Specialty Pharmacy Leaders Can Build Stronger Governance, Accountability, and Trust Around the Use of AI
In this episode, Stephen McGee, Executive Vice President and Chief Compliance Officer at SandsRx, discusses building AI governance, vendor accountability and staff trust while using AI to improve specialty pharmacy workflows, patient access and operational efficiency. This episode is sponsored by URAC.
Heather Geisler, Executive Vice President and Chief Brand and Experience Officer at Henry Ford Health
In this episode, Heather Geisler, Executive Vice President and Chief Brand and Experience Officer at Henry Ford Health, joins the podcast to discuss why patient and consumer experience should be viewed as interconnected aspects of healthcare. She also shares insights on optimizing the “front door” through tools such as websites and contact centers, while emphasizing the importance of workplace cul
Carol Gomes, Chief Executive Officer and Chief Operating Officer at Stony Brook University Hospital
In this episode, Carol Gomes, Chief Executive Officer and Chief Operating Officer at Stony Brook University Hospital, joins the podcast to discuss making care safer and improving outcomes for patients. She also shares insights on expanding pediatric services and advancing clinical programs to meet the evolving needs of the community.
Jeffrey Marshall, MD, Chief of Cardiology at the Northside Hospital Heart Institute
In this episode, Jeffrey Marshall, MD, Chief of Cardiology at the Northside Hospital Heart Institute, joins the podcast to reflect on defining moments throughout his career and the evolution of cardiology at Northside. He also shares how his role has changed over time and offers his perspective on the growing attention surrounding artificial intelligence, including why he believes AI may be overhy
Thomasina Wilkins, Chief Revenue Officer at Sinai Chicago
In this episode, Thomasina Wilkins, Chief Revenue Officer at Sinai Chicago, joins the podcast to discuss mission-driven care and the importance of improving the patient experience. She also shares insights on strategies for excellence in care and how organizations can strengthen their approach to delivering high-quality patient-centered services.
Austin Jones, CPA, Senior Vice President and Chief Financial Officer at NKC Health
In this episode, Austin Jones, CPA, Senior Vice President and Chief Financial Officer at NKC Health, joins the podcast to discuss balancing investment in physicians with the financial priorities of a healthcare organization. He also shares insights on pharmacy benefit management and strategies for managing demand in today’s healthcare environment.
Brooke A. Schweitzer, DMSc, MSPA, PA-C, FACHE, Chief Advanced Practice Officer at UChicago Medicine
In this episode, Brooke A. Schweitzer, DMSc, MSPA, PA-C, FACHE, Chief Advanced Practice Officer at UChicago Medicine, joins the podcast to discuss creating a framework that strengthens organizational culture and improves the patient experience. She also shares insights on using transparent data through individualized scorecards and the power of peer influence to drive engagement and meaningful cha
Jon Alford, CFO of UW Medicine and Vice President for Medical Affairs at the University of Washington
In this episode, Jon Alford, CFO of UW Medicine and Vice President for Medical Affairs at the University of Washington, joins the podcast to discuss “Project Refuel” and the importance of customization in healthcare operations. He also shares insights on driving sustainability and developing strategies that support long-term organizational goals.
Stacey A. Rizza, MD, Medical Director for Global Commercial Solutions at Mayo Clinic International
In this episode, Stacey A. Rizza, MD, Medical Director for Global Commercial Solutions at Mayo Clinic International, joins the podcast to discuss how technology has transformed medicine and enabled faster, more accurate diagnoses. She also shares insights on the importance of global health collaborations and how partnerships can help advance healthcare delivery worldwide.
Dan Shields on Digital Medicine, AI and Redesigning Care Delivery
In this episode, Dan Shields, Chief Executive Officer, Digital Medicine, Ochsner Health, discusses scaling digital medicine, using AI responsibly, redesigning primary care and combining people and technology to improve access, outcomes and clinician efficiency.
Leadership, Physician Empowerment, and the Future of Sports with Leigh Steinberg
In this episode, Leigh Steinberg discusses athlete representation, physician empowerment, brain health, the changing business of college sports and the importance of resilience, values and listening in leadership.
AI-Powered Sales Intelligence for Healthcare with Jeff Feldgoise
In this episode, Jeff Feldgoise, Co-founder & CEO, Revealed, discusses using AI and healthcare intelligence to improve go-to-market efficiency, prioritize high-value opportunities and help companies sell more effectively into healthcare organizations.
Prioritizing Quality and Growth at Northwestern Medicine Delnor Hospital
In this episode, Emily C. Jakacki, President of Northwestern Medicine Delnor Hospital, discusses leading a smooth leadership transition, maintaining top decile quality scores, and focusing on patient safety, equity, and efficiency. She also shares priorities for 2026, including managing emergency department throughput, leveraging data for informed decision making, and expanding ambulatory, diagnos
Dr. Janice Walker on Building a Stronger Nursing Workforce at UF Health
In this episode, Dr. Janice Walker, DHA, MBA-HCM, NEA-BC, BSN, RN, System Chief Nursing Officer, Senior Vice President, UF Health, discusses standardizing nursing practice, accelerating nurse recruitment, strengthening the talent pipeline, and reimagining clinical education through UF Health’s Clinical Reimagining Model.
Dr. Terry Gilliland on Geisinger’s Strategy for Growth, Access and Innovation
In this episode, Terry Gilliland, MD, President and Chief Executive Officer of Geisinger, discusses the health system’s turnaround, financial and workforce pressures, health plan strategy, and efforts to expand access through technology and redesigned care delivery.
Erik Mikaitis on Medicaid Changes and Protecting the Safety Net
In this episode, Erik Mikaitis, MD, MBA, FACP, CPE, Chief Executive Officer of Cook County Health, discusses the impact of Medicaid policy changes, the Get Medicaid Facts initiative, and efforts to help vulnerable populations maintain coverage and access to care.
Jamie Bailey on UTMB’s Growth and AI Strategy
Jamie D. Bailey, MBA, CPA, CFE, Executive Vice President and Chief Financial Officer, UTMB Health, discusses UTMB’s growth strategy, its expanding focus on AI and opportunities to improve efficiency across healthcare operations. He also shares his approach to empowering teams, developing people and helping leaders move from task execution to strategic leadership.
AI, Misdiagnosis and the Future of Primary Care with Paul Battle
In this episode, Paul Battle, President and Co-Founder, Medome, discusses using AI to reduce misdiagnosis, transform primary care and enable more proactive, personalized healthcare.
Sri Adusumalli on AI, Digital Health and Transforming Care Delivery
In this episode, Sri Adusumalli, Vice President & Chief Health Information Officer, Penn Medicine, discusses using AI to improve access, simplify clinical workflows and transform care delivery. He also shares lessons from Penn Medicine’s internally developed Chart Hero generative AI tool and the importance of responsible technology governance.
The Economics Behind Patient Care with Dr. Morgan Lorio
In this episode, Morgan Lorio, MD, FACS, Orthopaedic Spine and Hand Surgeon, discusses healthcare economics, physician reimbursement, administrative costs and his concept of clinical macroeconomics, which examines how financial decisions ultimately affect patient care and clinical value.
The Journey to Comprehensive Cardiac Center Certification
In this episode, Arun Kumar, MD, Director of the Division of Cardiovascular Medicine at MU Health Care, and Amy Begemann, Senior Director of Cardiovascular, Neuroscience and Ancillary Services, join the podcast to discuss their certification journey and the process behind achieving it. They also share insights on standardizing clinical processes and protocols to deliver more consistent, high-quali
Kevin McGeachy, FACHE, President of Mather Hospital
In this episode, Kevin McGeachy, FACHE, President of Mather Hospital, joins the podcast to discuss the importance of prioritizing the patient experience and reducing readmissions. He also shares insights on the critical role of employee engagement in creating a strong culture and delivering better outcomes for patients.
Omar M. Ghanem, MD, Professor of Surgery at Mayo Clinic College of Medicine, Chair of the Division of Metabolic & Abdominal Wall Reconstructive Surgery, Medical Director of Mayo Clinic International
In this episode, Omar M. Ghanem, MD, Professor of Surgery at Mayo Clinic College of Medicine, Chair of the Division of Metabolic & Abdominal Wall Reconstructive Surgery, Medical Director of Mayo Clinic International – Middle East, and Program Director of the Minimally Invasive Surgery Fellowship, joins the podcast to discuss advances in obesity treatment and the role of metabolic surgery. He s
Diane M. Simeone on Transforming Cancer Clinical Trials
In this episode, Diane M. Simeone, MD, Director, Moores Cancer Center, Koman Family Presidential Director’s Chair, UC San Diego Health, discusses streamlining clinical trials, using AI to accelerate trial activation, and expanding access to innovative cancer treatments.
Jeremy Wigginton on Expanding Behavioral Health Access
In this episode, Dr. Jeremy Wigginton, Chief Medical Officer at Capital Blue Cross, discusses expanding behavioral health networks, improving access and navigation, and using integrated care strategies to reduce costs and emergency department utilization.
Arnold Blake on Nursing Education and the Future of Nursing
In this episode, Arnold Blake, nursing student at Galen College of Nursing, an HCA Healthcare affiliate, shares his journey from the U.S. Navy to nursing and the lessons he is gaining through hands-on clinical experience. He also discusses advances in nursing education, healthcare technology, working under pressure and advice for the next generation of nurses.
Courtney McNamee on Modernizing Revenue Cycle and Improving the Patient Financial Experience
In this episode, Courtney McNamee, Director, Revenue Cycle and Reimbursement, Altru Health System, discusses building a more proactive, patient-centered and data-driven revenue cycle while responding to payer pressure, reimbursement changes and the growing role of AI and automation. She also shares how Altru is preparing for thoughtful growth across rural communities and strengthening the patient
LeWanza Harris, MD, MPH, MBA, MS, Chief Quality Officer at Emory Healthcare
In this episode, LeWanza Harris, MD, MPH, MBA, MS, Chief Quality Officer at Emory Healthcare, joins the podcast to discuss addressing quality gaps and improving workflow reliability across healthcare operations. She also shares insights on leveraging Epic foundation tools and technology to strengthen sepsis care and improve outcomes.
Developing the Next Generation of Healthcare Leaders
In this episode, Dan Collard, Co-Founder, Healthcare Plus Solutions Group, discusses how healthcare organizations can develop new and emerging leaders through individualized learning, better questions and a stronger focus on listening and coaching. He also explores Gallup research on hope, trust, compassion and stability, and how leaders can communicate context, action, impact and progress to thei
The Future of Fertility Care with Dr. Jeff Deaton
In this episode, Dr. Jeff Deaton, Fertility Expert, Author & Director, Wake Forest University Center for Fertility and Reproductive Surgery, discusses the changing landscape of fertility care, including egg freezing, expanding insurance coverage and advances in embryo genetic testing. He also shares his leadership philosophy, the importance of mentorship and his focus on training the next gene
Liz Popwell on Health System Strategy and Patient-Centered Care
In this episode, Liz Popwell, System Vice President, Strategy and International, CommonSpirit Health, discusses how health systems can better unify care around patients, use technology and AI to solve operational challenges, and build stronger partnerships across the healthcare ecosystem.
The Future of Colorectal Cancer Screening: Reaching the Unscreened
In this episode, Dr. AmirAli Talasaz, Co-Founder and Co-CEO of Guardant Health, discusses how blood-based screening can help close persistent colorectal cancer screening gaps and reach millions of unscreened patients. He also explores how the Shield Blood Test can increase screening participation, reconnect unscreened patients with health systems and enable earlier detection of colorectal cancer,
The Growing Trend of AI Agents in the Health System & What Leaders Can Do to Keep Operations Secure
In this episode, Jason Elrod, Healthcare Chief Information Security Officer and Executive Advisor, Elisity, discusses how health systems can manage AI agent risk through operational governance, distinct identities, least privilege, segmentation and clear shutdown protocols.This episode is sponsored by Elisity.
Dr. Anthony Andre on Human Factors, AI and Designing Safer Healthcare Technology
In this episode, Anthony Andre, PhD, CPE, Director, Interface Analysis Associates LLC, discusses how human factors can improve the safety, usability and adoption of healthcare products and systems. He explores the role of AI as a tool for clinicians, designing technology around real-world workflows, and lessons healthcare organizations can learn from medication errors.
Austin Willuweit on Rural Health Finance, Growth and AI
In this episode, Austin Willuweit, CFO, Monument Health, discusses managing rising Medicare payer mix, tightening margins and disciplined capital allocation while continuing to grow and expand services in rural healthcare. He also shares lessons from integrating Rapid City Medical Center and how AI, automation and autonomous coding are creating near-term opportunities across finance and revenue cy
Katrina Ascencio-Holmes on Building and Retaining Sutter Health’s Nursing Workforce
In this episode,Katrina Ascencio-Holmes, BSN, RN, Chief Nurse Officer, Sutter Health, discusses strategies to recruit, retain and develop the health system’s 18,000 nurses, including career development, mentorship, shared governance and frontline engagement. She also shares how Sutter is investing in workplace safety and technology while creating an environment where nurses can build meaningful, l
Building Trustworthy AI in Healthcare Through Transparency
In this episode, Halsey Wise, CEO, Lyric, discusses the importance of trust, truth and transparency in healthcare AI, including decision lineage, governed AI and keeping humans in the loop. He also explores how AI can reduce administrative waste, improve decision-making and strengthen trust among payers, providers and patients.This episode is sponsored by Lyric.
Dr. John Whyte on AI, Wearables and the Future of Medical Education
In this episode, John Whyte, MD, MPH, Chief Executive Officer and Executive Vice President of the American Medical Association (AMA), discusses how AI, wearables and continuous health data are reshaping medicine and the physician-patient relationship. He also explores physician burnout, the need to modernize medical education and strategies to address the nation's physician shortage.
Healthcare’s Biggest Challenges: Workforce, Access and AI with Laura Dyrda
In this episode, Laura Dyrda, Vice President, Editor-in-Chief, Becker's Healthcare, discusses the biggest challenges facing health systems, including workforce shortages, reimbursement pressure, access to care, AI strategy and rebuilding trust with patients.
Marie Langley on Growth, Access and Medi-Cal Challenges in the High Desert
In this episode, Marie Langley, Chief Executive Officer, Desert Valley Medical Group, discusses expanding specialty and outpatient services, strengthening hospital-physician collaboration and addressing healthcare access needs in the High Desert. She also shares the challenges posed by Medi-Cal uncertainty, physician recruitment and plans to expand emergency department capacity.
Sheila Augustine on AI, Denials and the Future of Revenue Cycle
In this episode, Sheila Augustine, Director, Revenue Cycle, Nebraska Medicine, discusses how AI is helping identify missing charges, automate charge reconciliation and improve revenue cycle workflows while keeping staff engaged in the transformation. She also explores payer denials, Medicaid changes, succession planning and opportunities to further integrate AI across revenue cycle operations.
Balaji Raman on AI, Epic Transformation and Revenue Cycle Strategy
In this episode, Balaji Raman, MS, MBA, Enterprise Executive Director, Westchester Medical Center Health, discusses the rapid expansion of AI across the revenue cycle, Epic transformation, enterprise standardization and the importance of building strong processes before implementing new technology. He also shares leadership advice on listening, building relationships and creating an environment wh
Tami McMasters on AI, Workforce Strategy and the Future of Revenue Cycle at UC Davis Health
In this episode, Tami McMasters Gomez, Executive Director, Mid-Revenue Cycle, UC Davis Medical Center, discusses leveraging AI and automation to address workforce shortages, strengthen coding and documentation, and improve financial integrity. She also shares her approach to AI governance, evolving revenue cycle roles and balancing innovation with human expertise.
Michael Hassell on Rural Hospital Sustainability, Specialty Care and Revenue Cycle Strategy
In this episode, Michael Hassell, FACHE, Chief Executive Officer, Melissa Memorial Hospital, discusses rural healthcare sustainability, expanding specialty services and strengthening ambulance and behavioral health care. He also shares his perspective on revenue cycle management, workforce challenges and advocating for rural hospitals amid evolving healthcare policy.
Healthcare Costs, IDR and the No Surprises Act: David Merritt on What’s Driving Affordability Pressures
In this episode, David Merritt, Senior Vice President of External Affairs at the Blue Cross Blue Shield Association, discusses rising healthcare costs, employer affordability pressures and the growing impact of the No Surprises Act’s IDR process. He also outlines potential reforms to curb excessive awards, increase transparency and slow premium growth.
Dr. Shridar Ganesan on Advancing Precision Oncology Through Molecular Data and AI
In this episode, Shridar Ganesan, MD, Director, Center for Molecular Oncology at NYU Langone Health, discusses integrating genomic, clinical and radiographic data to improve cancer care and the role of AI in synthesizing complex patient information. He also explores the future of molecularly defined cancers, targeted therapies and the need to balance standard care with clinical research.
Monica L. Baskin, PhD, Director of VCU Massey Comprehensive Cancer Center
In this episode, Monica L. Baskin, PhD, Director of VCU Massey Comprehensive Cancer Center, joins the podcast to discuss the center’s Cancer Center Support Grant renewal and the work underway at Massey to advance cancer care and research. She also shares her experience as the first Black woman to be named director of an NCI-designated cancer center and the significance of that milestone.
Healthcare’s Supply-Demand Crisis: AI, Concierge Care and the Future of Access with Dr. Sam Patel
In this episode, Dr. Sam Patel, healthcare business consultant and CEO of Astra Culture and Looped, discusses the growing gap between patient demand and healthcare capacity, including the rise of concierge and hybrid care models. He also explores how AI, telehealth and preventative care can improve efficiency and access while preserving the human connection at the heart of medicine.
The Rise of ICHRA: Flexibility, Choice and the Future of Health Benefits with Hunter Foster
In this episode, Hunter Foster, VP, Agency Operations and Strategy, benefitbay, explores the growing adoption of ICHRA and defined contribution models, including the demand for flexibility, predictability and employee choice. He also discusses successful implementation, broker adoption, AI's evolving role and what increased carrier participation could mean for the future of health benefits.
Albert L. Wright, Jr., President and Chief Executive Officer of West Virginia University Health System
In this episode, Albert L. Wright, Jr., President and Chief Executive Officer of West Virginia University Health System, joins the podcast to discuss the 340B program and the role of alternative payment models in shaping healthcare delivery. He also shares insights on keeping communities healthy and strengthening the health system’s impact beyond traditional care.
Anirban Maitra, MD, Director of Perlmutter Cancer Center at NYU Langone Health
In this episode, Anirban Maitra, MD, Director of Perlmutter Cancer Center at NYU Langone Health, joins the podcast to discuss expanding cancer care to bring services closer to patients and communities. He also shares insights on integrating AI into oncology and how emerging technologies are enhancing training and preparing the next generation of cancer care professionals.
Dr. Ajay Goel on Blood-Based Screening and the Next Frontier of Cancer Prevention
In this episode, Ajay Goel, PhD, AGAF, Professor and Chair, Department of Molecular Diagnostics and Experimental Therapeutics, City of Hope, discusses a promising blood-based test that detected 81% of advanced precancerous colorectal lesions and explores how earlier detection could shift cancer care toward prevention. He also examines screening access, reimbursement, follow-up care and the growing
Nathan Frank on Aetna’s AI Strategy: Reducing Friction Across Healthcare
In this episode, Nathan Frank, Senior Vice President and Chief Digital and Technology Officer at Aetna, discusses how AI and digital tools are simplifying prior authorization, improving interoperability and enhancing member and provider experiences. He also shares Aetna’s approach to responsible AI, emphasizing human connection, trust and practical technology solutions that reduce administrative b
Nishant Anand, MD, FACEP, President and CEO of Altais
In this episode, Nishant Anand, MD, FACEP, President and CEO of Altais, joins the podcast to discuss the shift toward holistic, value-based care and the role of technology in supporting physicians and patients. He shares insights on ambient listening, moving beyond reactive care, and what long-term success in physician well-being could look like as healthcare continues to evolve.
Amit Rastogi, MD, MHCM, President and Chief Executive Officer of Jupiter Medical Center
In this episode, Amit Rastogi, MD, MHCM, President and Chief Executive Officer of Jupiter Medical Center, joins the podcast to discuss how population growth and rising labor costs are shaping healthcare operations. He also shares insights on leveraging AI solutions to improve productivity, streamline workflows, and help healthcare teams meet growing demand more efficiently.
Payer Shakeups, Rising Costs and the Future of Employer Health Insurance with Jakob Emerson
In this episode, Jakob Emerson, Associate News Director, Becker’s Healthcare, discusses Centene’s exit from the commercial group markets in California and Oregon, rising employer health insurance costs and growing pressure on coverage. He also explores specialty drug spending, AI-driven administrative costs, payer consolidation and the evolving politics of health insurance.
Redesigning Oncology Care to Improve Access, Throughput and Patient Experience
In this episode, Donna Berizzi, DNP, RN, OCN, NEA-BC, Executive Director of Oncology, Johns Hopkins Hospital, & Associate Chief Nursing Officer, Cancer Service Line, Sidney Kimmel Comprehensive Cancer Center, Johns Hopkins Medicine, discusses rising oncology volumes, workforce pressures and the need to redesign care workflows. She shares how Johns Hopkins is combining predictive analytics, adv
Treating a Broken System: Fixing Physician Burnout and Healthcare Access with Dr. Neil J. Farber
In this episode, Neil J. Farber, MD, Retired Physician and Medical Researcher and Author, discusses the healthcare crisis, including physician burnout, shrinking provider capacity, worsening access and the impact of administrative demands on patient care. He also shares insights from his upcoming book, Treating a Broken System: A Physician’s Cure for the Healthcare Crisis, and explores potential s
Dr. Hannah Galvin on AI at Scale: Governance, Trust and Equity in Healthcare
In this episode, Hannah Galvin, MD, FAAP, FAMIA, CHCIO, CDH-E, Chief Health Information Officer at Cambridge Health Alliance, discusses the shift from AI pilots to enterprise-wide implementation, including governance, evaluation, patient trust and equity. She also shares lessons from Cambridge Health Alliance’s AI initiatives and advice for emerging healthcare technology leaders.
Stacey Benson on Using AI and Analytics to Strengthen Revenue Cycle Operations
In this episode, Stacey Benson, Director, Revenue Cycle Operations, Houston Methodist Physician Organization, discusses using AI, analytics and workflow technology to improve revenue cycle efficiency, address payer downcoding and denials, and support team performance. She also shares how Houston Methodist is building a strong remote culture while preparing revenue cycle teams for the challenges ah
People First: What Psychiatry Taught Me About EHR Go-Lives
In this episode, Rhiannon Doherty, DHA, APRN, Director of Usability and Clinical Optimization at Baptist Health, shares how human-centered design, change management and frontline engagement helped drive adoption during a major EHR communication transition. Moderated by Stephanie Lahr, MD, Chief Medical Officer at uPerform, the conversation explores turning resistance into insight and putting users
Reducing Friction and Aligning Physicians Around Better Care with Dr. Peggy Duggan
In this episode, Peggy Duggan, MD - EVP, Chief Physician Executive and Chief Medical Officer, Tampa General Hospital, discusses addressing physician burnout by reducing administrative friction, using ambient AI and creating space for physicians to lead improvement efforts. She also shares how transparent data and a shared focus on patient outcomes can align physicians across different employment m
Lowering Drug Costs: Rethinking PBMs, Pricing and Patient Access with Dr. Ezekiel Emanuel & Miriam Paramore
In this episode, Ezekiel Emanuel, MD, PhD, Architect, ACA, and Miriam Paramore, Health Tech CEO of RxUtility, discuss strategies to make prescription drugs more affordable, including generic drug access, price transparency, PBM reform and direct-to-consumer pricing. They also explore how healthcare can reduce administrative complexity while improving access, adherence and outcomes.
Shannon Cameron on AI, Analytics and the Future of Revenue Cycle Leadership
In this episode, Shannon Cameron, MBA, MHIIM, CPC, Chief Operating Officer, Anesthesia Financial Solutions, LLC, discusses how AI, automation and advanced analytics are reshaping revenue cycle operations, from denials and prior authorization to reimbursement and payment accuracy. She also shares lessons on governance, workforce evolution and leading effectively across complex healthcare organizati
Dr. Ben Schwartz on Advancing Academic Medicine, AI, and Leadership at Banner Health
In this episode, Benjamin M. Schwartz, MD, MHCM, President, Academic Delivery, Banner Health, discusses the future of academic medicine, the opportunities and risks of AI in clinical care, and how Banner is improving outcomes, accelerating clinical trials, and strengthening the physician workforce. He also shares leadership lessons on servant leadership, purposeful hiring, and building high-perfor
Alex Dresner on AI, Radiology and the Future of Technology-Enabled Care
In this episode, Alex Dresner, Co-Founder & CEO, Imagen Technologies, discusses using AI and subspecialized radiologists to improve radiology accuracy and access, the growing radiologist shortage, and why healthcare technology companies must focus on solving operational problems rather than simply selling software.
Anish Desai on AI, Healthcare Disruption and the Future of Physician Practice
In this episode, Anish Desai discusses healthcare innovation, AI-enabled care, physician shortages, emerging care models and how physicians can adapt to a rapidly changing healthcare landscape.Disclaimer: The views and opinions expressed by Anish Desai are his own and do not necessarily reflect the views or positions of any organization with which he is affiliated.
Dr. Jeffrey Gold on Workforce, AI and the Future of Academic Healthcare
In this episode, Jeffrey P. Gold, MD, President, University of Nebraska System, discusses workforce development and retention, healthcare headwinds, precision medicine and the growing role of AI in improving care. He also shares his vision for earlier disease detection, expanding access to rural communities and building a culture where employees feel part of something bigger than themselves.
Austin Reeder on Growth, Capacity and Leading Through Healthcare’s Rapid Change
In this episode, Austin Reeder, MHA, MPH, President, Froedtert Hospital, discusses expanding hospital capacity, improving maternal-fetal care and growing ambulatory services. He also shares his approach to navigating workforce pressures, rising costs, AI and other simultaneous changes facing healthcare leaders.
The Future of Diagnostics, AI and Precision Medicine with Dr. William Morice II
In this episode, William Morice II, MD, PhD, President and Chief Executive Officer, Mayo Clinic Laboratories, discusses the evolving role of diagnostics, AI and precision medicine in improving patient care. He also shares Mayo Clinic Laboratories’ growth priorities, the changing expectations of patients and the challenges of advancing innovation amid reimbursement pressures.
Carlos Bohorquez on UC San Diego Health’s Growth Strategy and Financial Priorities
In this episode, Carlos Bohorquez, CFO, UC San Diego Health, discusses the system’s growth strategy, its Joint Powers Authority with Palomar Health and the financial challenges facing health systems, including HR1, 340B and potential site-neutral payments. He also shares how UC San Diego Health is using long-term planning, data-driven decision-making and a focus on its workforce to navigate uncert
Community and Clinical Workflow Insights for Hypertension Care: Part 1
In this episode, Aleah Johnson, Senior Program Lead, American Heart Association, and Jilyana Miklos, Community Health Director, YMCA Buffalo Niagara, discuss how the YMCA is supporting hypertension awareness through blood pressure kiosks, self-monitoring programs, education and community partnerships. They also explore how community-based organizations can help connect patients with clinical care
How to Prepare & Lead Your Staff Through Change
In this episode, Mary Jo Williamson, Chief Administrative Officer at Mayo Clinic Laboratories, discusses how healthcare leaders can prepare teams for rapid change while staying grounded in mission, strategy and core leadership principles.This episode is sponsored by Mayo Clinic Labs.
Advancing Cardiac Prehab for Heart Failure and Transplant Patients with Dr. Radha Gopalan
In this episode, Radha Gopalan, MD, Clinical Professor at University of Arizona College of Medicine - Phoenix, discusses an inpatient cardiac prehab and rehab program designed to reduce frailty, improve functional capacity and help patients become eligible for advanced heart failure therapies.
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