Schweitzer Drive
Schweitzer Drive explores what goes on between the generation of electricity and the light switch. Join Dave Whitehead as he interviews the entrepreneurs, innovators, and experts who are inventing the future of electric power.
Episodes
Cybersecurity and the New Threat Landscape for U.S. Utilities
U.S. utilities are navigating a rapidly evolving threat environment shaped by unprecedented load growth, increasingly sophisticated cyberattacks, and the growing overlap between cyber and physical risks. In this episode of Schweitzer Drive, guest host Frank Harrill, vice president of security at SEL, speaks with Sharla Artz, security and resilience policy area vice president at Xcel Energy. The di
Insights on the Current Energy Landscape with Robert Bryce
In this episode, Robert Bryce returns to Schweitzer Drive for an in-person conversation recorded during a break at the University of Idaho Energy Symposium, where he delivered the keynote address. Host Dave Whitehead speaks with the veteran journalist and filmmaker about some of the hottest topics in energy and power. The conversation also explores Bryce's latest short-form documentary, Yacht Zee$
Circuit Breakers: The First Responders of the Grid
Power systems quietly and reliably move enormous amounts of energy every day. But when things go wrong—when there is too much current or a fault on the line, something has to act fast. That job belongs to the circuit breaker. In this episode, host Dave Whitehead and guest Kylan Robinson, engineering director at SEL, discuss how circuit breakers sense trouble, interrupt currents as powerful as a li
Ask Dave Anything, Part 2: Listener Questions on Innovation, Power Reliability, the Podcast, and More
In this follow-up to our "Ask Dave Anything" episode, SEL President Dave Whitehead is back in the hot seat to tackle another round of listener‑submitted questions. Guest host Nic Seeley, senior vice president of Engineering Services at SEL, guides the conversation asking about everything from the challenges facing the electric power industry to how SEL is approaching innovation today—and how leade
Ask Dave Anything: Listener Questions on Power, Innovation, and Leadership
In this episode, we turn the tables on host Dave Whitehead and put him in the hot seat. Guest host Bryan Fazzari, SEL vice president of marketing, takes over the mic to ask Dave questions submitted by listeners. They wanted to know everything—from the future of electric power and emerging technologies to Dave's thoughts on leadership and innovation. If you've ever wondered what shapes his perspect
Fueling the Energy Future: Unlocking the Hidden Power of Aluminum
Peter Godart, co-founder of Found Energy, visits Schweitzer Drive to discuss a novel approach to energy: using aluminum as a high-density, carbon-free fuel. Learn how this technology works, why it's 40x more energy dense than batteries, and how it could transform everything from long-duration storage to container ships and coal plant retrofits.
Timing Is Everything: How Grid Technology Is Transforming Emergency Communications
What do electric power and emergency response have in common? More than you might expect. In this episode, host Dave Whitehead talks with radio engineer Jordan Coreson and communications and cybersecurity expert Ryan Bradetich about how precision timing—originally developed for the electric grid—is now helping solve big challenges in 911 systems.
AI Meets the Grid: Driving Innovation at Avista
In this episode, host Dave Whitehead sits down with Wayne Manuel, Chief Information and Security Officer at Avista, to explore how artificial intelligence is reshaping the utility industry. From predictive maintenance to customer service enhancements, Wayne shares how Avista is leveraging AI and machine learning to optimize operations across its Pacific Northwest service area.
New Nuclear: A Candid Conversation with Robert Bryce
Author and journalist Robert Bryce returns to Schweitzer Drive for a candid conversation with host Dave Whitehead about the president's bold plan to expand nuclear power in the United States. Drawing on decades of energy research, Bryce explains why the goal of quadrupling nuclear capacity by 2050 is unlikely, but offers a realistic view of the challenges ahead and how we can make meaningful progr
Safety, Reliability, and Innovation: PG&E's Wildfire Mitigation Strategy
In this episode, we continue our exploration of how utilities are working to mitigate the threat of wildfires with a look at how PG&E is transforming its grid to reduce ignition risk throughout its 70,000-square-mile service area. Host Dave Whitehead is joined by James Tuccillo, manager of distribution and asset planning, to discuss PG&E's multi-pronged strategy, which includes an ambitious plan t
Protecting People, Property, and Power: Avista's Wildfire Mitigation Strategy
As the wildfire threat has grown across the western U.S., utilities have stepped up to protect communities and critical infrastructure. In this episode, host Dave Whitehead talks with Josh DiLuciano, vice president of Energy Delivery at Avista, about how the utility is tackling wildfire risk head-on. From grid hardening and vegetation management to advanced technologies and community partnership
Fortifying the Power Grid: The Role of IEC 62443 and Cybersecurity Standards
As our reliance on electric power continues to grow, so does the need to protect the grid from cyber threats. In this episode, guest host Frank Harrill, VP of Security at SEL, talks with cybersecurity expert Andre Ristaino about how industry standards, specifically IEC 62443, are shaping the future of industrial cybersecurity, including their impact on the electric power grid.
The Resilient U.S. Power Grid: One Hundred Forty-Five Years and Going Strong
In this episode, Dave Whitehead talks with power systems experts Gerardo Urrea and Bryan Fazzari about the U.S. power grid and some of the reasons why it enjoys an impressive 99.95% reliability, despite often being described as an old, cobbled together system. They also discuss the new technologies they are most excited about.
New Nuclear: Thinking Big with Westinghouse
As the demand for clean energy and the push for decarbonization intensify, there's a renewed focus on large-scale nuclear reactors in the United States. In this episode, host Dave Whithead sits down with Dr. Luca Oriani, President of Long-Term Operations at Westinghouse, a company that has been leading nuclear power innovation for over a century. Dr. Oriani shares insights into the latest advance
The Data Center Challenge: Build Faster, Be Efficient, and Keep the Data Flowing
Data centers face big challenges, from processing trillions of search queries and storing billions of emails and photos to serving countless hours of video every day, while at the same time developing ways of decreasing their energy usage and carbon footprints and increasing data security. In this episode, Angad Sandhu, director of data center infrastructure at Google, talks with Dave Whitehead ab
Transforming Substation Architecture: The Power of Centralized Protection and Control
In the 1980s, power system protective relays underwent a revolution from electromechanical to digital. Now, new innovations are shifting the focus from individual devices to a centralized, software-based approach. In this episode, Dave Whitehead talks with SEL Chief Technology Officer Greg Zweigle about the history of electric power system protection and the future improvements in simplicity, safe
New Nuclear: Flexible, Scalable, and Safe
Historically, nuclear power plants have been easy to identify by the massive water-cooling towers that have been the hallmark of these generation sites for decades. However, that's changing. In this episode, guest host Nicholas Seeley talks with Brian Gitt from Oklo, a company developing next-generation nuclear technology, including a smaller nuclear reactor that's housed in what looks more like a
New Nuclear: Smaller, Safer, Cheaper
Nuclear power is the largest source of low-carbon energy in the United States and Europe. Its potential to provide a clean, steady—and increasing—baseload is currently unmatched. In this episode, Dave Whitehead talks with Eric Williams, senior vice president and design authority at TerraPower, the Bill Gates-founded company building the only advanced, non-light-water reactor in the Western Hemisp
Keeping the Lights On: Microgrids and the Benefits of Localized Power
Even a very short power outage can have dire consequences for a hospital, transportation system, or large campus. This is where microgrids can add real value. In this episode, Dave Whitehead talks with microgrid expert Dr. Mahmoud Kabalan about these small, stand-alone power systems that can keep electricity flowing regardless of what's happening on the bulk power grid.
Hydroelectricity: The Carbon-Free Powerhouse of the Pacific Northwest Energy Mix
About 50 percent of energy generated in the Pacific Northwest region of the United States comes from hydroelectric power. According to Rick Dunn, general manager of Benton PUD, that puts the region in an unbelievably unique position. In this episode, host Dave Whitehead talks with Rick about the impact hydro has on reliability and rates, the politicization of the resource, and why he became an aut
Health Is Power: The Value of Affordable, Transparent, Quality Healthcare
It might seem like a stretch to talk about the healthcare system on a podcast about electric power. However, more than three million Americans report to energy sector jobs every day, and we all depend on these folks for the steady flow of electricity in our homes, businesses, hospitals, and data centers. In this episode, Dave Whitehead talks with SEL Senior Director of Health & Wellbeing Michele
Finding the Right Fit: Early-Career Rotations for Long-Term Success
In this episode, host Dave Whitehead chats with SEL Engineers Lyssa Blood and Cameron Blegen. Both in the third year of their careers, Lyssa and Cameron talk about their experience in the SEL Engineer Rotation Program which allowed them to explore different jobs before settling into their full-time roles. They offer advice to those just starting engineering careers and to employers looking to inc
Shortening the Supply Chain: Strong Partnerships Bring Us Closer
In this episode, guest host Diane Maceri, supply chain director at SEL, talks with Tyler Gould, senior electronic sales engineer at Phoenix Contact and Tom Schrader, president of Interconnect Sales, about why good partnerships are key to a more secure supply chain and moving manufacturing to the U.S.
Politics, Climate, Class: Changing the Power Grid Conversation
In this episode, author, filmmaker and podcaster Robert Bryce talks about his new docuseries Juice: Power, Politics & The Grid with guest host David Costello, SEL chief sales & customer service officer.
Building a Better Substation
The shift to renewables and growing demand for electricity are driving utilities to problem-solve like never before. In this episode, host Dave Whitehead talks with Philip VanSant, manager of T&D Services, System Protection at Dominion Energy, about how the utility has come up with an innovative method to construct and commission new digital substations in an efficient and cost-effective way.
Celebrating Innovation: Insights From the National Inventors Hall of Fame
Rini Paiva, executive vice president of the National Inventors Hall of Fame, joins Dave to discuss the common traits inventors share, the importance of honoring their work, and how they're inspiring future innovators.
OT Cybersecurity: Understanding the Threat, Determining How Much Protection is Enough
In this episode, guest host Nicholas Seeley talks with cybersecurity expert and author Andrew Ginter about the challenges of protecting operational technology used in industrial environments and critical infrastructure, like the power grid, from growing cyber threats.
Pumped Storage: One of the Best Batteries There Is
One of the most significant limiting factors of renewable energy sources, like wind and solar, is intermittency. When the wind isn't blowing or sun shining, there's no generation. This is why billionaires like Bill Gates, Jeff Bezos, and Richard Branson are all looking for a way to store energy and are investing heavily in grid-scale battery research. In this episode, Dave Whitehead talks with Bri
Powering the Future: Generating Excitement About STEM Careers
The number of STEM related careers has increased by nearly 80 percent in the last thirty years, and it's a trend that continues. However, based on current statistics, filling these roles in the future is going to be a challenge. In this episode, Dave talks with Laura Harris and Caden Perry, two recent high school graduates who are already on the path to careers focused on science, technology, eng
Reinventing Hydropower: Balancing Generation, Reliability, and the Environment
Hydroelectric power is reliable and renewable, but it's not without its challenges. That's changing with innovative companies like Natel Energy. In this episode, Gia Schneider, Natel CEO, discusses the fish-safe turbine the company has developed and how they are reinventing the future of hydroelectric power.
Making Things Easy is Hard: The Power of UX
If you've ever tried out a new technology and thought "Wow, that was easy!"—chances are a user experience (UX) designer played a part in your delight. Join Dave Whitehead as he talks with UX expert Bryan Foutch about the origins of UX and the hard work that goes into making products that are easy to use.
Cool Fuel: A Future for Green Hydrogen in the Pacific Northwest
In this episode, Dr. Jacob Leachman breaks down why hydrogen might be the coolest fuel in the universe. The Washington State University Associate Professor joins host Dave Whitehead to discuss the benefits and challenges of hydrogen as a fuel source, ways it's already being used and the innovation happening at WSU's cryogenic hydrogen research lab.
Meeting the Clean Energy Challenge: Ensuring Reliability Amid the Electrification of Everything
One quarter of the energy homeowners use is electric, and that's predicted to double by 2050. Larry Bekkedahl, senior vice president of Portland General Electric, joins host Dave Whitehead to discuss how the push toward electrifying everything, from appliances to vehicles, combined with the rapid adoption of intermittent energy sources is challenging how utilities provide customers with a reliabl
Breaking Biases: Empowering Women in Engineering
Only 30% of women who earn bachelor's degrees in engineering are still working in the field 20 years later. Burns & McDonnell Engineering Director and Society of Women Engineers Board Member Kerrie Greenfelder joins host Dave Whitehead to discuss ways to help decrease that statistic and increase inclusivity in the field.
Powering Africa: Unleashing Potential Through Electrification
Of the 1.3 billion people on the planet without access to reliable electricity, 600 million are in Sub-Saharan Africa. Dedicated to solving this problem are organizations like Power Africa, a U.S. government-led partnership that advances inclusive, low-carbon economic growth. Power Africa Coordinator Mark Carrato joins host Dave Whitehead to discuss how they're collaborating with local communities
Powering Africa: Unleashing Potential Through Electrification
Of the 1.3 billion people on the planet without access to reliable electricity, 600 million are in Sub-Saharan Africa. Dedicated to solving this problem are organizations like Power Africa, a U.S. government-led partnership that advances inclusive, low-carbon economic growth. Power Africa Coordinator Mark Carrato joins host Dave Whitehead to discuss how they're collaborating with local communities
The Challenges of Inverter-Based Resources: Integrating the New with the Old
Inverter-based resources put a new spin on power generation, replacing the large rotating masses that have been the mainstay of power generation for the past 100+ years. Join host Dave Whitehead and Dr. Normann Fischer, SEL vice president of Research & Development, as they discuss the challenges of bringing resources that don't abide the laws of physics into the power grid.
A Firewall for the Future: Educating the Next Generation of Cyber Professionals
Between 2013-2021, the number of unfilled cybersecurity jobs jumped 350 percent. Join Dave Whitehead as he talks with Dr. Jim Alves-Foss, director of the University of Idaho Center for Secure and Dependable Systems, about how UI is preparing students to fill those roles and solve the world's toughest cybersecurity challenges.
Can You Hear Me Now? Why "Best Effort" Isn't Good Enough for Mission-Critical Telecommunications
Power system telecommunication networks have very different needs than those driving internet and broadband technology. Can you imagine a utility having to wait to learn about a fault while their network buffered? In this episode, Dave Whitehead talks with communications experts Ken Fodero and Paul Robertson about the history of power system communications and why reliable, high-speed, determinist
Human Factors Engineering: Improving Power System Safety and Reliability
Revered basketball coach John Wooden once said, "A good coach can change a game. A great coach can change a life." In this episode, guest host David Costello talks with human performance expert and coach James Merlo about how human factors engineering can help utilities, organizations, and individuals to not only improve efficiency and reliability, but also greatly reduce the frequency and severit
Power System Oscillations: Maintaining Balance and Keeping the Lights On
Oscillations on the electric power system are normal, but sometimes they get out of sync and can wreak havoc, potentially causing a blackout. In this episode, Dave Whitehead sits down with power system expert and professor Dr. Mani Venkatasubramanian to talk about how we can monitor and manage oscillations to keep power flowing—even across borders.
Securing Industrial Control Systems Amid Increased Risk
Industrial control systems (ICSs) across industries have experienced increased security risk in the last decade, and those within the electric power system are no exception. In this episode, Dave Whitehead talks with ICS cybersecurity expert Dale Peterson about today's threat landscape and where ICS asset owners should focus their efforts to address this risk.
Powering the Future: Delivering Specialized Training at the Speed of Innovation
It's an exciting time to work in the electric power industry. The rapid pace of innovation is creating both opportunities and challenges. In this episode, Dave Whitehead talks with Dr. Hector Altuve, a 40+ year industry veteran who has worked across continents in both academia and business, about the role the industry plays in filling the gap between traditional education that instills fundamental
Powering the Future: Inspiring the Next Generation of Innovators
The electric power grid is the largest man-made machine ever created. It's vast, complex, and essential to modern life. And, as it continues to serve more people and industries and accommodate new challenges, it will require a steady pipeline of smart, well-educated people to invent, design, build, operate, and secure the power systems of the future. In this episode, I talk with educator John Cass
Powering the Future: Recruiting for STEM Careers in a Demanding Job Market
The electric power industry is changing and so are the skills and expertise needed to keep the power flowing around the world. At the same time, we're hearing about worker shortages in many fields. In this episode, Dave Whitehead talks with human resources expert Stacey Doty about the challenges and opportunities of recruiting and hiring for technical roles.
Solving Recloser High-Density Coordination Challenges: Innovation That Keeps the Power On
As communities grow, the distribution systems bringing power into neighborhoods are becoming more complex. Utilities are increasingly focused on efficiently managing this complexity while solving new challenges—like the addition of distributed energy sources, including microgrids, rooftop solar, and battery storage. In this episode, Dave Whitehead talks with distribution system expert John Thorne
Zero Trust: A Look at Information Security and the Role Trust Plays
The concept of zero trust has been gaining momentum. In fact, the Biden Administration recently released a new strategy for federal agencies that will move the government toward a "zero trust" security model in the next two years. In this episode, Dave Whitehead explores the idea of trust, particularly as it applies to industrial control system cybersecurity, with SEL VP of Infrastructure Defense
Better, Faster, Simpler, Safer: A New Approach to OT Network Communications
The electric power grid has been called the largest machine in the world. Communication systems provide additional visibility and control of large electric networks but also introduce cybersecurity challenges. In this episode, Dave Whitehead talks with network communications expert Rhett Smith about a new approach that enables engineers to write their own rules for their communication networks wh
Getting to Root Cause: The Importance of Being Able to Turn a Problem On and Off
The products and technologies used in electric power systems need to be highly reliable. These devices must withstand high voltages, severe weather, extreme temperatures, and more to keep the power flowing to hospitals, factories, schools, and businesses—24/7. In this episode, Dave Whitehead talks with manufacturing and product service expert Gurvinder Singh about the importance of getting to roo
Built to Last: What Does "Utility Grade" Really Mean?
We've all heard terms like "contractor-grade" or "medical-grade," which convey information about the quality of a product. In this episode, Dave Whitehead talks with quality expert Adrian Genz about what it takes for a product to earn the designation of "utility-grade" and why it's important to reliability.
The Clean Energy Transition: Balancing Reliability, Innovation, Cost, and the Environment
Electric utilities have a challenging job. No matter what's happening—extreme weather events, the emergence of new sources of generation and the phasing out of others, changing government mandates and regulations, etc.—we expect our utilities to provide continuous service to our homes and businesses at an affordable price. Join Dave Whitehead as he talks with Avista's Heather Rosentrater about how
Safe, Reliable, Clean and Cost-Effective: A Timely Look at Nuclear Power
With the ambitious goals for reducing greenhouse gas emissions in the United States and around the globe, it's a good time to reconsider the role nuclear power plays in the energy mix. In this episode, Dave Whitehead talks with Bob Schuetz, CEO of Energy Northwest, about this zero-emission energy source that currently provides about 1/5 of the nation's power but has the potential to play a much bi
An Interview with the Host
In the latest episode, host Dave Whitehead sits in the chair normally reserved for guests on Schweitzer Drive. Join Stephanie Schweitzer, who leads SEL Marketing & Communications, as she talks with Dave about how he got interested in engineering, his path to CEO, thoughts on the future of electric power, and what he's excited about.
Decarbonization, Government Mandates, and the Future of Electric Power
Historically, electric utilities independently determined their generation portfolio based on customer demand, local resources, available technologies, agreements with neighboring utilities, etc. Increasingly, government mandates related to decarbonization goals are limiting the options. In this episode, Dave Whitehead talks with energy policy expert Tom Pyle and power system protection pioneer Dr
People: The First and Last Line of Defense
We often talk about the tools and technology that help prevent cybersecurity attacks. These are important. However, attackers are often able to gain access by someone who is just going about their daily activities, answering email or phone calls. In this episode, Dave Whitehead talks with cybersecurity expert Frank Harrill about the importance of cultivating a culture of security where every emplo
Culture: An Essential Ingredient for Creating an Exceptional Company
There are many things that go into creating a successful business. You need a good strategy, a strong team, and a great product or service to sell. But these alone don't ensure success. In this episode, Dave Whitehead talks with business leaders David Costello and Tony Lee about an essential ingredient that fortifies all the others and can take the recipe from good to great: culture.
Protecting the Grid: What Are Electromagnetic Pulses, and How Do They Affect the Power System?
Electric power grids are designed to withstand a wide variety of destructive forces. Whether lightning is striking or hurricane winds are blowing, people depend on the grid to continuously deliver electricity to their homes and businesses. In this episode, Dave Whitehead talks with Travis Mooney, an electronics design and testing expert, about high-altitude electromagnetic pulses and how the indus
The Drive Toward Electric Vehicles: Powering Mobile Loads, Part 2
With every major automaker working to give Tesla a run for its money, and the government's push for half of all vehicles sold to have plugs by 2030—the age of the electric vehicle has arrived. And with it comes a number of interesting challenges and opportunities. In this episode, Dave Whitehead talks with Purdue's Dr. Steve Pekarek about advancements in EV charging, including continuous charging
The Drive Toward Electric Vehicles: Powering Mobile Loads, Part 1
The number of electric vehicles on U.S. roads and highways is projected to grow 36 percent annually, according to the IEA, reaching 245 million vehicles by 2030. In this episode, Dave Whitehead talks with University of Idaho's Dr. Brian Johnson about the additional infrastructure and generation needed to power these mobile loads.
Protecting the Grid: Creating Cyber Solutions That Are Inherently Secure
When Dr. Ed Schweitzer introduced the first microprocessor-based protective relay in 1982, an invention that revolutionized power system protection, he built in several cybersecurity features, including layered passwords. In this episode, Dave Whitehead talks with the inventor about this early emphasis on cybersecurity and how he and the team at SEL are working to develop next-level solutions that
Predictive Power System Control in an Unpredictable Environment
Large generation facilities turning coal, gas, and water into electricity have been the mainstay of the electric power system for decades. They produced a steady flow of power—24/7. But as more, smaller intermittent generators, like wind turbines, and solar panels are added to the system, that predictability diminishes. In this episode, Purdue University Professor Dr. Steve Pekarek joins Dave Whit
People, Power Density, Cost, and Scale: The Challenges of Renewable Energy
At the current growth rate, global energy demand will double in 18 years. Meanwhile, governments are instituting mandates and offering subsidies to speed the move to an all renewable energy future. Nineteen U.S. states have released goals for achieving 100 percent renewable power in the next 20–50 years. While the promise of "clean energy" is appealing, will intermittent sources of energy be able
Protecting Critical Cyber Systems: Building a Threat-Aware Network
Ransomware attacks, like the one that temporarily shut down the Colonial Pipeline on May 6, causing fuel shortages in the eastern part of the U.S., are becoming big business. In this episode, Dave Whitehead talks with cybersecurity expert Samantha Madrid about what energy providers, companies, hospitals and others can do to keep ahead of the bad guys.
Unleashing the Power of Women in STEM
While it's true that more women are going into STEM fields, their numbers are still lagging—especially in fields like electrical and mechanical engineering. In this episode, Dave Whitehead talks with Washington State University's Dr. Noel Schulz about the numbers, the reasons behind them, and things we can do to improve opportunities for woman—and other underrepresented groups—in technical fields.
Electricity—Empowering People
It would be difficult to overstate the positive impact of electric power on humanity—from creating and storing food to producing clean water and medicine to manufacturing things that make our lives easier, and the list goes on. Many parts of the world enjoy abundant access to electricity and often take it for granted. However, more than a billion people live without access to this essential resour
Can It Be That Simple? How Creativity and Simplicity Combine to Create Innovative Solutions
In this episode, inventor and entrepreneur Dr. Ed Schweitzer shares his thoughts on where creativity comes from, how it fuels innovation, and how both benefit from the goal of simplicity. (This episode was recorded on 04/22/20)
Vertical Integration: Supplying Customers with Products and Services Faster, Better, and Cheaper
Conversations about when and where to vertically integrate so often focus on the expense. While cost is an important factor, in this episode Dave Whitehead and Jessi Hall, senior director of Vertical Integration at SEL, explore how the many benefits of building things in-house stack up for companies and customers.
IT-OT Convergence: When One + One = Three
Electric power is critical to people's lives. We need look no further for an example of this than what happened in Texas in February. Because reliability and security are essential to the power grid, the communication systems—or operational technology (OT)—that connect the control devices that manage electric power systems have historically remained independent of connections to the information te
Texas Blackout: Why the Lights Went Out and How to Keep Them On
Safe, reliable, and economical electric power is essential to our daily lives. The recent events in Texas are a reminder of just how important these adjectives are when it comes to providing power for homes, daycares, schools, businesses, hospitals—and the power generation facilities themselves. In this episode, Dave Whitehead talks with SEL president and power system protection pioneer Dr. Ed Sch
Safeguarding Civilization: A Few Thoughts on Cybersecurity
In our increasingly technology dependent world, cybersecurity threats have become an unfortunate feature of our daily lives. So many of us have been victims of identity theft or data breeches. But what happens when the target is an industrial control system like those that control large campuses, industrial operations, or the power grid? In this episode, Dave Whitehead talks about industrial contr
"How May I Help You?"—The Customer Service Playbook
One of the most important concepts for a business to understand is that a customer is never under any obligation to buy its product or service again. Repeat business and customer loyalty must be earned. In this episode, Dave Whitehead talks with Todd Bridges, vice president of Sales & Customer Service at SEL, about one of the most powerful competitive advantages there are—outstanding customer se
Product Developers: Better to have skills a mile deep or a mile wide?
When innovation is key to your company's success, building the right team is critical. But what does that mean? Do you need more specialists—people with deep expertise in one area? Or do you need more generalists—folks who have a working knowledge of many disciplines? In this episode, Dave talks with SEL Distinguished Engineer Tony Lee, a veteran product developer and leader, about finding the rig
Employee Ownership: Owning a Career Vs. Renting a Job
One of the best ways to attract and retain great employees is to offer great benefits. In this episode, Dave Whitehead talks with Joey Nestegard, SEL Chief Business and Financial Officer about one of the most valuable benefits a business can offer employees—ownership.
Application Engineers: When You Really Need to Phone a Friend
We've all experienced the frustration of having to wade through layers of automated phone prompts trying to get through to a customer service rep or had to wait weeks for a technician to come out—and even then you have to block a half day window. In this episode, Dave Whitehead discusses how this model can look very different with two SEL experts, Dr. Ed Schweitzer, founder, president and chief t
Creating Value for Customers
It's been said that teaching is selling. In this episode, Dave Whitehead talks about the art of teaching and selling with Laura Stento, Senior Sales Manager. Laura talks about the work she does to help customers solve their challenges and the importance of providing value first.
Free Enterprise: America's Innovation Engine
Whether in engineering or business, Dr. Ed Schweitzer, a prolific inventor and founder of Schweitzer Engineering Laboratories, always encourages going back to first principles. In this episode, Dave Whitehead talks with Dr. Schweitzer about how creativity, innovation, business and economies thrive in a free, flat, fair, and open environment.
FLISR, VVO, and DERMS, Oh My! Putting Distribution Automation to Work
Did you know that the power system can reconfigure itself when a fault occurs, and that it can automatically adjust line voltage so that the energy delivered to your house is just right? Did you know that adding wind and solar power to the grid can make it less reliable? Join Dave Whitehead as he talks with automation engineer Bryan Fazzari about how distribution automation is meeting these engine
Turning the Lights Back on After a Blackout
Often in the wake of a blackout, the focus is on what caused the power to go out, but we seldom hear how utilities get the power back on. In this episode, Dave Whitehead talks with Bill Cook, a power system expert with more than four decades of experience, about how he worked operations team at San Diego Gas & Electric to get the lights back on after the 2011 blackout in Southern California.
Supply Chain Management: Getting Parts to Make Parts
In this episode, SEL Supply Chain Director Diane Donnermeyer talks with Dave Whitehead about how to keep the links of a supply chain connected and strong—even during a pandemic.
The Need for Speed and the Future of Power System Protection
In this episode, Dave Whitehead talks to Dr. Ed Schweitzer about power system protection, why speed is so important, and what the future might look like.
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