The Paycast Network
The Paycast Network is a podcast dedicated to educating, informing, and uniting professionals in the payments and fintech industry. It aims to elevate the industry to a new standard of quality and expectation.
Episodes
High Risk Portfolio Valuation & Exit Multiples | Pay It Forward Ep. 3
Welcome to the final installment of our Pay It Forward series on The Paycast Network! In Part 3, Scott Morley from linked2pay shares advanced strategies specifically for experienced high-risk merchant agents looking to scale, protect, and eventually exit their business.Scott dives deep into why pure high-risk portfolios fetch lower resale multiples, how to spot fraud red flags before they destroy
Scaling Your Portfolio with High Risk Accounts | Pay It Forward Ep. 2
Welcome back to Pay It Forward on The Paycast Network! In Part 2 of our high risk series, we sit down with Scott Morley from linked2pay to discuss how established agents with low risk portfolios can safely expand into high risk merchant processing.Scott shares critical insights on evaluating massive residual offers, avoiding costly clawbacks, understanding Visa VAMP rules, and maintaining the righ
High Risk Merchant Accounts 101 for New Agents | Pay It Forward Ep. 1
Welcome to the debut episode of Pay It Forward on The Paycast Network! In this segment, we sit down with industry leader Scott Morley from linked2pay to break down what every new agent and ISO needs to know about entering the high-risk payment processing space.Whether you are trying to place declined low-risk merchants or looking to build a high-risk portfolio from scratch, Scott shares actionable
Why 90% of Sales Reps Fail: Hacking Brain Science & The "Life Bar" Philosophy
What is actually happening in your brain when you face rejection on a sales call or door knock? In this episode of The Paycast Network, Chase sits down with show veterans Jason Isidore and Zac Gottlieb, alongside guest Rich Ayala, to unpack the biology, neuroscience, and psychology behind high-level sales performance.From understanding why social rejection triggers the exact same region of the bra
ISO vs. ISV: Is Software Replacing Payment Agents? with Justin Volrath
Is the traditional ISO model dying, or are software providers and payment processors merging into one?In this episode of The Paycast Network, we sit down with Justin Volrath, Founder and CEO of PayCompass, to break down the rapidly evolving relationship between Independent Sales Organizations (ISOs) and Independent Software Vendors (ISVs).From the shift toward SaaS pricing and AI driven app develo
The Biology of Sales & Overcoming Rejection with Rich Ayala
Why do nearly 90% of commission sales reps quit within their first 18 months? Rich Ayala joins Chase on The Paycast Network to reveal how understanding brain biology holds the key to conquering rejection and building a high performing sales career.Rich shares his wild journey from using telenovelas to close real estate leads at age 17, to surviving terrifying early door knocking experiences, to fo
Gatekeeper Hacks, AI vs. High-Touch Sales & Knowing Your Worth | Women in Sales Round Table (Pt. 2)
In Part 2 of our Women in Sales Round Table on The Paycast Network, host Chase Gunnell and Steven Morris sit down with merchant services leaders Lynn Soram, Tina Waldrop, and Raquel de la Fuente for an unfiltered conversation on B2B sales execution, mindset, and industry shifts.Key HighlightsThe "Sell Me the Duck" Challenge: An impromptu masterclass in consultative sales positioning and creative p
What Nobody Tells You About Being a Woman in Sales | Agent Roundtable Part 1
In this special Agent Roundtable episode of The Paycast Network, host Chase sits down with guests Steven Morris, Raquel De La Fuente, Tina Waldrup, and Lynn Soram to discuss what it really takes to succeed in payment sales.The panel opens up about their wildest pre payments backgrounds, from cold calling copier sales and managing restaurants to knocking doors at age five. They break down the truth
Why Knocking Doors at Age 5 Was the Ultimate Sales Training | Raquel De La Fuente
In this episode of The Paycast Network, Chase sits down with Raquel De La Fuente to explore her wild path into the payments industry. Raquel shares how going door to door at five years old built her early resilience to rejection and taught her how to handle high pressure public speaking before she even finished elementary school.After years in lending, mortgage, and running a high stress credit re
MWAA 2026 Ep 15: Zach Daily | How to Build & Sell a High-Value Residual Portfolio
In this episode of our Paycast Network series live from Chicago, Zach Daily from Cutter joins us to discuss the art and science of residual portfolio valuation and exit strategies for ISOs and sales agents.Zach breaks down what buyers look for when evaluating a book of business, including attrition rates, MID concentration, and industry diversity. He shares essential contract advice for new agents
MWAA 2026 Ep 14: Lori Pagnozzi | Eliminating Crypto Risk & Expanding Digital Wallets
In this episode of our Paycast Network series live from Chicago, Lori Pagnozzi from Bead joins us to discuss how Bead is modernizing payment processing by unlocking 7 alternative payment tenders through a single integration.Lori breaks down how Bead eliminates crypto volatility and chargeback risk for merchants, settling transactions directly into US dollars next-day. She details the revenue oppor
MWAA 2026 Ep 13: Hitesh | Gokul POS for Liquor Stores & Retail
In this episode of our Paycast Network series live from Chicago, Hitesh from Gokul POS joins us to share how 14 years of hands-on liquor store experience led to building a specialized, highly customizable point-of-sale platform.Hitesh breaks down what sets Gokul POS apart for ISOs and sales agents, including 24-hour custom software deployments, dual-pricing QR codes, weight scale integrations for
MWAA 2026 Ep 12: Scott and Nick Morley | Navigating High Risk Underwriting & CNP
In this episode of our Paycast Network series live from Chicago, Scott Morley and his son Nick Morley join us to discuss their experiences navigating card-not-present (CNP) and medium to high-risk payment processing together.Scott and Nick share how they balance their roles across high-level sales and operational underwriting, what it takes to mentor the next generation in complex payment vertical
MWAA 2026 Ep 11: Joe Cherry & Steven Morris on Healthcare Perks for ISOs
In this episode of our Paycast Network series live from Chicago, Joe Cherry (Founder of Xectrus) and Steven Morris (MWAA Board Member) join us to discuss how offering healthcare perks to merchants completely disrupts traditional payment processing sales strategies.Joe shares his personal journey from growing up in Boston to building Xectrus, explaining how Xectrus 360 Healthcare provides 24/7 tele
MWAA 2026 Ep 10: Kevin O'Connell | Dejavoo Omnichannel & POS Expansion
In this episode of our Paycast Network series live from Chicago, Kevin O'Connell from Dejavoo returns to the set to discuss the rapid expansion of Dejavoo's hardware and software ecosystem.Kevin highlights Dejavoo's latest integration with Beed, bringing crypto, Bitcoin, Klarna, PayPal, and Venmo straight to P Series terminals. He explains how Dejavoo balances robust features with simp
MWAA 2026 Ep 9: Melissia Fernander | Empowering Women in Fintech
In this episode of our Paycast Network series live from Chicago, Melissia Fernander, Vice President of Business Development and Corporate Development at PayTech Women, joins us to discuss the organization's 21 year legacy of empowering women across payments and fintech.Melissia shares how PayTech Women drives education, advocacy, and mentorship for over 6,000 members across the United States a
Slashed Churn to 1%: Card-Linked Loyalty with Brian Booth (Enroll & Pay)
In this episode of The Paycast Network, we sit down with Brian Booth, Founder & CEO of Enroll & Pay, to explore the power of card-linked loyalty in the payments and fintech space.Discover how turning standard credit card transactions into frictionless loyalty experiences helps local merchants drive repeat business, gather invaluable customer data, and help ISOs drop merchant churn from 25%
MWAA 2026 Ep 8: Steven Morris and Jason Isidore on Board Ops & Networking
In this episode of our Paycast Network series live from Chicago, Paycast favorites Steven Morris (MWAA Board Member) and Jason Isidore stop by the booth for an insider look at MWAA 2026.Steven shares what goes into planning and executing a major payments trade show, reflecting on the success of the MLS Forum, panel dynamics, and how MWAA's intimate layout creates the ideal environment for high
MWAA 2026 Ep 7: Stephen McIver and Johnathon Kiriakos on Merchant Perks & Point Rewards
In this episode of our Paycast Network series live from Chicago, Stephen McIver and Johnathon Kiriakos from Loyalty Merchant Rewards (LMR) join us to discuss how ISOs and sales agents can break free from the traditional credit card processing rate race to the bottom.Stephen and John explain how offering volume based merchant rewards flips the script on standard cash discounting and margin cutting.
MWAA 2026 Ep 6: 27 Years in Payments, Y2K Fraud Stories & Going Independent
In this episode of our Paycast Network series live from Chicago, 27 year payments industry veteran Jennifer Ashby joins us to share lessons learned from nearly three decades in merchant processing.Jennifer takes us back to 1999 during the Y2K panic, preparing merchants with manual imprinters and Verifone Omni 3200 terminals. She breaks down wild real world fraud schemes, including a $10,000 cowboy
MWAA 2026 Ep 5: Greta POS on FSMA 204 Traceability, Digital Shelf Tags & Grocery Tech
In this episode of our Paycast Network series live from Chicago, we sit down with Ben and Jordan from Greta Point of Sale to discuss how specialized vertical software is replacing standard payment processing in niche markets.Ben and Jordan break down how Greta POS serves grocery stores, meat markets, delis, and bakeries by going far beyond basic payment acceptance. They explain the upcoming FSMA 2
MWAA 2026 Ep 4: Neighborhood Payments on POS Tech, AI and Generational Mentorship
In this episode of our Paycast Network series live from Chicago, we sit down with local industry professionals Lucio Viezca and Joe Ayala from Neighborhood Payments.Lucio reflects on nearly two decades in merchant services, covering the evolution from traditional terminal processing to complex, integrated POS systems. Joe shares what it is like navigating his first three years in payments, leverag
MWAA 2026 Ep 3: Clay Shivers on Vertical SaaS, Going Viral & MWAA Networking
In this episode of our Paycast Network series live from Chicago, returning guest Clay Shivers stops by the booth to share his experience at MWAA 2026.Clay breaks down why regional conferences like MWAA offer a more intimate, community focused vibe compared to massive industry shows like ETA. He dives into how he is building specialized platform software for pool service contractors, the value of e
MWAA 2026 Ep 2: MWAA President Rod Katzfey on Record Growth, Community & Chicago Trivia
In this episode of the Paycast Network series live from Chicago, we are joined by MWAA President Rod Katzfey for an inside look at MWAA 2026.Rod reflects on the record breaking turnout of over 1,600 attendees, the vital role of intentional networking, and why stepping outside your usual circle creates real business value. He also gives us a sneak peek into preparations for next year's 25th anniver
The MLS Forum LIVE from MWAA 2026
The full Paycast Network Livestream of the MLS Forum form MWAA 2026. The MLS Forum unites the merchant services industry’s top leaders, innovators, and game-changers in one can't miss panel discussion.
MWAA 2026 Ep. 1: MLS Forum, Mentorship & Trivia with Jason Isidore
We are officially kicking off the Paycast Network interview series live from MWAA 2026 in Chicago!Following our kickoff hype video, our very first full interview features payments industry veteran Jason Isidore. Fresh off co-hosting the live MLS Forum, Jason breaks down the energy of the opening day, why he's passionate about helping newcomers navigate the merchant services landscape, and what it’
Inside Merchant Services Portfolio Acquisitions: Multiples, Attrition, & Exit Strategies
In this episode of The Paycast Network, industry veterans Scott Morley and Jesse Memmel pull back the curtain on the complex reality of portfolio acquisitions in merchant services. While online forums are often flooded with hype surrounding unrealistic 30x to 50x valuation multiples, our guests break down the real-world mechanics of selling a merchant portfolio—diving deep into critical valuation
Military Grit and 1099 Sales Success with Clayton Shivers
In this episode of The Paycast Network, host Chase sits down with Clayton Shivers, US Army veteran and founder of ClayPay Solutions. Clayton shares his fascinating journey from West Point to the merchant services industry, explaining how military principles helped him conquer the world of independent sales.What You Will Learn In This Episode:How military discipline translates directly into indepen
MWAA 2026: The Future of Payments and Live Stream Reveal
In this exciting episode of The Paycast Network, host Chase sits down with Rod Katzfey, the President of the Midwestern Acquirers Association, and Steven Morris, an MWAA Advisory Board member, to drop a major announcement. Paycast is officially the media partner for the 2026 MWAA Conference in Chicago this July 22nd and 23rd! Tune in to discover what to expect at this year's massive event, inc
Why ISOs Are Transitioning into Software Providers with Hallett Johnson
In this final episode of The Paycast Network live from SEAA 2026, host Chase Gunnell sits down with Hallett Johnson from Nimble Technologies to unpack how a configurable point of sale platform can empower ISOs, banks, and ISVs to rapidly deploy custom software solutions. Hallett shares the massive evolution of his company over twenty five years, moving from early legacy restaurant setups to their
How Integrated Payments Cut Merchant Attrition to Zero
In this episode of The Paycast Network live from SEAA 2026, host Chase Gunnell sits down with Kevin O'Connell and Ron Yannai from Dejavoo to explore the massive industry shift toward software integrations and independent software vendor solutions. The team breaks down a game changing statistic for independent sales organizations: while standard merchant attrition typically hovers between 26 an
Inside the Business of Buying 30 Portfolios a Year
In this episode of The Paycast Network live from SEAA 2026, host Chase Gunnell sits down with Zach Daily, the acquisitions mastermind at Cutter, to discuss the exact mechanics of merchant portfolio buyouts and residual stream valuations. Celebrating 20 years in the industry, Zach explains how Cutter operates as a strictly static end buyer, purchasing 15 to 30 agent and ISO portfolios a year withou
How to Build Proprietary Software for Untapped Payment Niches
In this episode of The Paycast Network live from SEAA 2026, host Chase Gunnell sits down with industry specialist Parth Patel to explore a unique software first strategy for scaling a merchant portfolio. Instead of operating like a traditional ISO focused on aggressive agent recruitment, this boutique provider scales by hunting for gaps in the market and building custom software integrated with th
Angela Tafur on Winning With Software Referrals / Ángela Tafur y el Poder de los Referidos de ISV
Live from SEAA 2026 Carlos Nieto sits down with Ángela Tafur founder of eProfitable to share how software and ISV relationships can rapidly scale your sales pipeline. Ángela details her journey from managing phone setups at Link Systems and WorldPay to securing exclusive regional referral channels for Aloha POS clients alongside NCR and Century Payments. She also delivers an encouraging message fo
Why Merchants Pay Zero Percent to Accept Digital Currency
In this episode of The Paycast Network live from SEAA 2026, host Chase Gunnell sits down with industry legend Matt Price of B4U Financial to discuss the next frontier of merchant processing and digital currency acceptance. With a payments career dating back to 1983, Matt shares incredible history from his early days delivering Twinkies on a Hostess truck to working at Visa where he helped pioneer
Why ISOs Trust This End Buyer to Protect Portfolios
In this episode of The Paycast Network live from SEAA 2026, host Chase Gunnell sits down with Alex Daily, a member of the SEAA advisory board and executive at Cutter, to discuss record breaking conference attendance and the shifting landscape of portfolio acquisitions. Alex shares insights into how registration hit an incredible 1,780 attendees as regional events begin competing with major nationa
How Maverick Payments Builds White-Label Infrastructure for ISOs
In this episode of The Paycast Network live from SEAA 2026, host Chase Gunnell sits down with Mandy Dunfee, the Marketing Director at Maverick Payments, to discuss how full-service white-label technology is changing the landscape for independent sales organizations. Mandy explains why having ISOs and agents put their own branding up front on Maverick's platform is the ultimate compliment to th
Closing One Square Deal a Day for 90 Days
Live from SEAA Day 2, Joseph Cover breaks down how his agency achieved a massive sales milestone: closing an average of one Square deal per day over a 90-day period. Joseph shares how leaning into the Square reseller channel completely transformed his agent recruitment pipeline and allowed his team to systematically replace competitor platforms like Toast and Clover. He details a powerful case stu
Relationships vs Social Media / Relaciones vs Redes
Live from SEAA, the team from CardTide joins us for a special Spanish-language strategy session on scaling a referral-based payments business. (Note: This video is conducted in Spanish).¡Bienvenidos al primer episodio oficial en español de The Paycast Network! El equipo de CardTide nos comparte las claves para delegar tareas, adquirir talento y cuidar de tus clientes para multiplicar tus ingresos
Rebuilding a $50K Residual Portfolio
What happens when you build a $50,000 monthly residual portfolio from scratch, and lose it all? Live from SEAA, Cameron Bonner from Tap Swipe shares his raw journey of starting in the payments space at 18, navigating non-transparent corporate pitfalls, and completely rebuilding a highly profitable merchant processing business.If you are an independent agent or ISO looking to protect your book of b
Mastering Modern Merchant Consulting
Think back-office operations teams can’t sell? Think again. In this episode of The Paycast Network live from SEAA, Nicole "Nikki" Pidra and Marcia DeLeon from Cardtide break down the hidden mechanics of merchant consulting and put on an absolute masterclass during our "Sell Me This Duck" challenge.Whether you’re a payments veteran or a newcomer to the space, this conversation r
How to Sell Anything Using Emotional Value (The "Office Duck" Strategy)
In this highly entertaining segment from The Paycast Network at SEAA 2026, host Chase Gunnell fields an impromptu "sell me this duck" challenge from Tyler Cunniff, a sales representative at justt. Rather than relying on a high-pressure product pitch, Tyler deftly steers the conversation toward emotional value and workspace aesthetics, discovering that Chase already proudly displays a lar
How AI is Changing the Sales Pipeline
In this high-energy episode of The Paycast Network at SEAA 2026, host Chase Gunnell and Carlos Nieto sit down with Robert Livingstone, the mastermind behind NoRate.com, to discuss industry longevity, specialized payment niches, and the evolving role of AI. Reflecting on his journey from feeling like "Bambi" at his very first conference to now confidently navigating his third show, Robert
The Secret to Building Unbreakable Relationships in Merchant Services with Rod Katzfey
In this highly engaging episode of The Paycast Network at SEAA 2026, host Chase Gunnell catches up with Rod Katzfey of Pay Compass to discuss why an "agent-first" business model and raw honesty are the ultimate keys to long-term success in the payments industry. Rod shares deep insights into the power of authentic networking, highlighting why the most impactful business conversations oft
"This Is the Best Job in the World" - 25-Year Payment Vet Shares His Secrets
In this insightful episode of The Paycast Network at SEAA 2026, host Chase Gunnell connects with 25-year merchant services industry veteran Clint to map out the incredible evolution of the payments space and explain why long-term persistence is the ultimate key to success. After clearing a round of local Miami history trivia, Clint reflects on how radically payment technology has advanced from the
Why You Need an Exit Plan in Merchant Services With Carlos Nieto & Scott Morley
In this high-value episode of The Paycast Network at SEAA, host Chase Gunnell sits down with industry veterans Carlos Nieto and Scott Morley of Linked2Pay to pull back the curtain on what it actually takes to build, protect, and scale a highly profitable merchant portfolio. The conversation shifts seamlessly from lighthearted banter about poolside Miami robots to critical industry truths, includin
What is Payment Orchestration? Mitch Buscemi (GR4VY) Breaks It Down | SEAA 2026
Welcome back to the second official interview in our Paycast Network at SEAA 2026 series! In this episode, host Chase Gunnell sits down with Mitch Buscemi from GR4VY to demystify payment orchestration infrastructure and explain how an agnostic cloud vault protects portfolios, optimizes checkout routing, and leverages a unified dashboard to streamline sub-merchant data for ISOs. After flawlessly na
25 Years of Payments Evolution & Record-Breaking Attendance with SEAA President John McCormick
The interview drops from SEAA 2026 in Miami Beach have officially begun, and host **Chase Gunnell** is kicking things off with a jam-packed episode featuring our first guest, **Carlos Nieto**, and a surprise appearance from SEAA President **John McCormick**! Chase sits down with Carlos to discuss the power of building stronger industry connections, portfolio protection for new agents, and a sneak
Why Most Merchant Processors are Hiding Their Real Fees
In this episode of the Paycast Network, host Chase sits down with industry innovator Zac Gottlieb, founder of Tampa Bay Pay, to pull back the curtain on the often-misunderstood world of payment processing. Zach shares his journey from operating as a solo producer in Richmond, Virginia, to organically building a dynamic sales team in St. Petersburg, Florida, detailing the operational shifts require
The Sales Strategy Men in Fintech Totally Overlook
In this empowering episode of The Paycast Network, host Chase sits down with industry leaders Raquel De La Fuente, Lynn Soram, and Tina Waldrup for a candid, unfiltered conversation about the realities, challenges, and triumphs of being a woman in the male-dominated industry. After kicking things off with a lively sales trivia game, the panel dives deep into the unique advantages women bring to th
40 Years of Payments and the Power of Community: Leading the Midwest Acquirers Association with Rod Katzfey
In this episode of The Paycast Network, we sit down with payments industry titan Rod Katzfey—Chief Strategy Officer of Pay Compass and President of the Midwest Acquirers Association (MWAA)—for an inside look at a legendary 40-year career in merchant services. Rod tracks his evolution from a 100% commission sales rep to an industry leader who has spearheaded over 24 M&A deals, sharing his found
The 1099 Sales Framework That Lands Multi-Million Dollar Clients
In this episode of The Paycast Network, host Chase sits down with Andrew Gill of Gill Payment Solutions to chart his remarkable evolution from a zero-training telemarketer conducting interviews in office stairwells to a powerhouse in the merchant services industry. Andrew pulls back the curtain on his strategic transition from a structured W2 sales manager to a high-earning 1099 independent agent,
Diving Deep into SEAA 2026: Magic, Mentorship, and the Future of Payments
In this dynamic episode of The Paycast Network, host Chase and a full house of industry experts, including John McCormick of the Southeast Acquirers Association (SEAA), dive into the much-anticipated 25th Anniversary SEAA Conference at the iconic Fontainebleau Miami Beach. The discussion transitions from a lighthearted 1950s sales trivia session to deep insights for new agents, emphasizing the pow
The Art of Merchant Stickiness: Jesse Memmel Uncovers the Secrets to Retention
In this episode, host Chase Gunnell sits down with industry expert Jesse Memmel to dissect the critical strategies behind "merchant stickiness". Moving far beyond basic rate and terminal discussions, the conversation shifts to how agents and ISOs can truly lock in their merchant relationships by providing indispensable third-party value. They explore practical solutions like the Enroll a
Handshakes, High Standards, and Einstein’s Hair: Redefining the Payment Brand
In this episode of the Paycast Network, we’re joined by industry heavyweights Andrew Gill, Zach Gottlieb, and Clay Shivers to pull back the curtain on what it actually takes to build a standout brand in the 2026 payment landscape. We dive deep into the diverse philosophies behind their success—from Andrew’s luxury "Black Card" aesthetic and personal touch at Gill Payment Solutions, to Za
From Grit to High-Risk Greatness: A Masterclass with Scott Morley
Joining the Paycast Network for an insightful 1-on-1 is Scott Morley, a self-described industry "dinosaur" and the current Director of Strategic Partnerships at Linked2Pay. Scott traces his extensive career from the early days of door-to-door sales to his current role navigating the specialized world of "complex" merchants, such as travel businesses and collection agencies. Thr
From the Call Center Grind to POS Powerhouse: Jesse Memmel’s "No Plan B" Philosophy
In this episode of The Paycast Network, industry veteran Jesse Memmel—former founder of Paradise POS and current Chief Product Officer for Enroll and Pay—shares his evolution from a 2003-era call center "phone guy" to a leading fintech visionary. The conversation kicks off with a look at the psychological tactics that drive high-level sales, including the anchoring effect and the Ben Franklin effe
High Stakes & High Risk: Master the Maze of Merchant Processing
In this episode of The Paycast Network, host Chase Gunnell sits down with experts Zack Gottlieb, Andrew Gill, Clay Shivers, and Scott Morley to demystify the high-stakes world of high-risk merchant processing. The panel explores why the 1% chargeback threshold is often subjective and how underwriters evaluate complex factors like bank account liquidity relative to ticket size to determine a merch
Duck or Die: Mastering Persistence and the Backdoor Sales Approach
In this high-energy episode of The Paycast Network, host Chase Gunnell sits down with guests Jason Isidore, Carlos Nieto, and Noah Balderas to deconstruct the grit and psychology of merchant services sales. The session starts with a ruthless round of "Sell Me This Duck," where Carlos secures a win with his dramatic "buy it or die" pitch. The team then pivots to hard-earned sale
From "Knuckle-Busters" to Industry Legend: The John McCormick Story
In this episode of The Paycast Network, we sit down with industry veteran John McCormick, the Owner and VP of General Credit Forms (GCF) and the founder of the Southeastern Acquires Association (SEAA). John shares his unique journey from working as a CPA and attending law school to joining the family business his father built from the ground up starting in 1973. We dive into the fascinating evolut
Beyond the Countertop: Dejavoo’s Bold Leap into Omni-Commerce and Unattended Payments
In this high-energy episode of the Paycast Network, host Chase sits down with industry heavyweights Kevin O’Connell of Dejavoo and Dave Humphrey of Bryte Payments to explore a payment landscape that is being radically rewritten. After warming up with a bit of vintage tech trivia, the panel dives into Dejavoo’s strategic evolution from a legacy terminal provider to a full-fledged Omni-commerce powe
SEAA’s 25th Anniversary: John McCormick and a Paycast Network Milestone
In this historic episode of The Paycast Network, we celebrate a monumental milestone as we officially announce our role as an Official Media Partner for the Southeast Acquirers Association (SEAA) 25th-anniversary conference. This partnership marks the very first time Paycast has served as an official media partner, and we are thrilled to be joining the industry at the legendary Fontainebleau Miami
The ROI of Sweat: Why Your Workout is the Secret to Closing More Deals
In this high-energy episode of The Paycast Network, we dive into the powerful intersection of physical fitness and professional peak performance with guests Jason Isidore and Noah Balderas. The crew breaks down eye-opening research revealing that active employees enjoy a significant wage premium and that "fit" CEOs lead companies with up to 10% higher market value. Beyond the statistics, Noah and
Grit, Gum, and GPT: Forging a Tech-Forward Future in Merchant Services
In this high-octane roundtable, host Chase sits down with industry heavyweights Steven, Adam, and Kermit to dissect the evolving landscape of merchant services and the thin line between being a commodity and a true partner. From the heated debate over building proprietary POS "moats" versus staying platform-agnostic to the brutal reality of recruiting 1099 agents—including a cautionary tale about
The Silicon Shift: From Trivia Bots to Intent-Based Living
In this episode of The Paycast Network, Chase Gunnell and James Ringstaff explore the silicon-soaked reality of 2026, beginning with the debut of "James AI," a custom application designed to take over the show's trivia segment. The hosts unpack the psychological hurdles of AI adoption, comparing current skepticism to the early days of self-driving cars, while showcasing how tools like Python and N
The Credit Karma for Small Business: Decoding Financial Health with Adam Niec
In this episode of The Paycast Network, we dive deep into the world of merchant services and business lending with Adam Niec, the Founder and CEO of RateTracker. Adam shares the "baptism by fire" experience of a grueling seven-month SBA loan process that nearly drained his company’s cash flow—a journey that ultimately inspired the creation of Score. Described as the "Credit Karma for small busines
The Long Game: Closing Deals That Don’t Want to Be Closed
What do you do when a prospect says "no" for four straight years? In this second installment of our masterclass with Steven Morris and Jason Isidore, we’re moving past the pitch and into the grueling reality of the sales cycle. Steven and Jason reveal the specific rituals—from pre-game visualization techniques learned on the baseball diamond to the "Christmas card strategy"—that keep them top-of-m
Payments Unplugged: From Seinfeld’s Black Card to Dejavoo’s Mobile Revolution
In this high-energy episode of The Paycast Network, hosts Chase and James sit down with Ron Yannai, VP of Sales at Dejavoo, to explore the cutting edge of mobile payment technology. The conversation kicks off with some surprising industry trivia—uncovering the truth behind Jerry Seinfeld’s legendary role in the Amex Black Card’s origin and the telegraphic roots of Western Union—before diving deep
Beyond the Bottom Line: Building a Century-Long Legacy with Adam Niec
In this compelling episode of One-on-One Spotlight, Adam Niec of RateTracker pulls back the curtain on the merchant services industry to reveal the human heart behind the high-stakes data. Moving beyond his initial collegiate dreams of the NFL, Adam shares the raw story of his early entrepreneurial stumbles, the pivotal $300 check that changed everything, and the profound influence of his family’s
The Social Sales Playbook: Cultivating Community and Authority on Facebook
Chase and James sit down with industry experts Kermit and Adam to explore how Facebook can serve as a powerful, relationship-driven complement to your existing sales strategy. The discussion reveals two distinct paths to organic growth: Adam’s "80/20" approach to personal branding that prioritizes authenticity over hard selling, and Kermit’s method of building influence by becoming a helpful admin
Sell Me This Duck: Mastering Mindset & Overcoming Rejection
Join us for a high-energy masterclass on the art of selling as fan-favorites Steven Morris and Jason Isidore return to the studio. What starts with a hilarious improv challenge to "sell this rubber duck" quickly evolves into a deep dive into the psychology of the modern salesperson. From re-framing rejection as a necessary step toward success to tackling the dreaded "I'm happy w
The "New Kid on the Block": Unlocking the Power of the Dejavoo P18 & DejaPayPro
Join Chase and James as they welcome Dejavoo’s VP of Sales, Ron Yannai, into the studio for a hands-on look at the next generation of payment hardware. The team breaks down the versatility of the Dejavoo lineup—from the mobility-focused P8 and P12 to the integrator-favorite P18 with its innovative swivel display—while demonstrating how DejaPayPro is streamlining the checkout experience. Tune in fo
The 2026 Reset: Swimming in New Pools, Talking Less, and Finding Your "Why"
In this conclusion to our New Year’s special, the team shifts focus from reflecting on the past to executing for the future. Chase, James, Stephen, and Jason trade war stories and strategies for 2026, covering everything from the discipline of 2,000 cold calls to the necessity of targeting software verticals. Whether you need to build a vision board, curate an audiobook library, or just learn when
Dejavoo’s P-Series Revolution: Dual Screens, Deep Linking, and the End of Legacy Hardware
In this hardware-focused deep dive, Chase and James welcome in Dejavoo’s Ron Yannai to explore the cutting-edge versatility of the P-Series line. The trio breaks down the rugged capabilities of the P8 handheld—revealing exclusive new models featuring dual screens and printer-less designs tailored to rival major competitors—before shifting to the robust, "business-in-a-box" potential of t
Red Underwear, Champagne, & Cold Calls: The Blueprint for Closing Out the Year
Ring in 2026 with the Paycast crew as they blend holiday hilarity with high-level sales strategy. The team shares ambitious resolutions and reveals how to turn the December "slow season" into a competitive advantage in the merchant services industry. Tune in to discover why targeting CPAs, mastering new tech, and sending strategic gifts—like champagne and custom cutting boards—are the ultimate blu
Beyond the Swipe: AI and the Invisible Future of Payments
In this episode of The Paycast Network, Chase Gunnell and James Ringstaff sit down with Ron Yannai, VP of Sales at Dejavoo, to explore the rapidly evolving landscape of 2026. From the launch of AI-powered support bots and dual-screen hardware to the rise of cryptocurrency and ad-driven payment terminals, they discuss how the industry is making transactions faster and more intuitive. Whether debati
Fines, Fees, and False Promises: The Reality of Dual Pricing
In this high-stakes episode of The Paycast Network, the team dives deeper into the complex world of dual pricing, surcharging, and the rising tide of non-compliance fines. Chase Gunnell and a panel of industry experts—James Ringstaff, Carlos Nieto, and Dave Humphrey—unpack why some ISOs are willing to gamble with heavy penalties and how a lack of education is leaving many sales agents vulnerable.
Card Networks are Cracking Down on Dual Pricing Violations
This episode of The Paycast Network, featuring Chase Gunnell, James Ringstaff, Carlos Nieto, and Dave Humphrey, dives into the complicated world of dual pricing, cash discounting, and surcharging in the payments industry. The hosts discuss how the lines between these practices are often blurred—sometimes intentionally by agents and ISOs seeking greater profit margins—leading to non-compliance and
The Good, Bad, and Ugly of Leases
This episode of The Paycast Network, featuring Chase Gunnell, James Ringstaff, and Carlos Nieto, explores the pros and cons of equipment leasing in the payments industry. While leases can be beneficial for high-cost POS systems by reducing upfront expenses, the discussion focuses heavily on the negative side, including predatory leasing practices, merchants getting stuck in long-term, non-cancella
The Firing That Saved My Career: How Carlos Nieto Rebuilt His Path to Success
This episode of The Paycast Network's "One on One Agent Spotlight" features guest Carlos Nieto. Host Chase Gunnell discusses Carlos's unexpected journey into the merchant services industry, starting from running a shipping and rental store, then transitioning through the mortgage industry, and finally into an RM role where he faced initial struggles with pricing and compensation. Carlos shares a p
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