The Retail Perch
The Retail Perch podcast, hosted by Shekar Raman and Gary Hawkins, offers a fresh perspective on the grocery industry. Each episode provides supermarket analysis, personal stories, and insights into retail grocery and AI. The podcast aims to educate retailers, entrepreneurs, and curious listeners about the evolving world of grocery shopping.
Episodes
132. Beyond AI Buzzwords : What Retailers Should Focus On
In this episode of Retail Perch, Birdzi's Joseph Dahari, VP of Sales, and Kate McCormick, Director of Solution Engineering, discuss their career journeys and the experiences that led them to Birdzi. They explore the challenge of "dashboard dizziness," the realities behind today's AI buzzwords, and what true innovation looks like in retail. The conversation also examines how siloed
131. AskKea in Action with Birdzi’s Client Success Team
In this episode of Retail Perch, Birdzi’s Client Success team showcases AskKea, Birdzi’s new AI-powered platform that helps retailers turn questions that once took days to answer into insights in seconds.The team steps into different retail roles, including marketer, analyst, merchandiser, and CEO, and shares examples of the types of questions each role can ask to uncover insights, reduce operatio
130. What Does Retail 5.0 Really Mean?
In this episode of Retail Perch, Gary and Shekar reunite to discuss Gary’s new paper, Retail 5.0: The Age of Bionic Orchestration. They explore how AI and retail innovation mirror human anatomy, the shift from making decisions to designing decision systems, and the difference between human-speed and machine-speed retail. The conversation looks at how orchestrating both human and machine intelligen
129. Tackling Operational Inefficiency in Retail
In this episode of The Retail Perch, Courtney Adams, VP of Marketing, and Kate McCormick, Director of Solution Engineering at Birdzi, discuss why retail operations need to move beyond “that’s how we’ve always done it.” As shopper behavior shifts quickly, processes that take weeks can lose relevance just as fast, making it even more important for retailers to reduce operational time, lower stress,
128. Demystifying Artificial Intelligence
Gary and Shekar return to The Retail Perch to dive into all things AI and introduce a new format for the series. Future episodes will feature more voices and perspectives, exploring a wider range of topics around Birdzi, innovation, and emerging technology. In this conversation, they break down the three main types of AI, discuss how the AI landscape is changing, and share how people can better un
127. Defining Reality for Your Team with Steve Worthy
In this episode of The Retail Perch, Shekar Raman sits down with Steve Worthy, Managing Director and North America Head of Growth at Competitor IQ, and CEO of Worthy Retail Global. With more than 27 years in retail, Steve brings a deep leadership perspective shaped by decades of industry experience.They discuss the importance of clear communication, defining reality for your team, and how retail l
126. Where Data Meets Retail Innovation with Zoher Karu
In this episode of The Retail Perch, Shekar Raman is joined by Zoher Karu to discuss data, analytics, and what it takes to make information truly actionable. Zoher shares his journey from earning a PhD in Electrical Engineering at MIT to building a career focused on customer data and enterprise wide analytics, including his role as VP and Chief Data and Analytics Officer at Blue Shield of Californ
125. Behind Today’s Retail Shift: SNAP, Marketing, and the RMN Landscape
In this episode of The Retail Perch, hosts Shekar Raman and Gary Hawkins take a closer look at some of the shifts shaping today’s retail environment. They talk about SNAP funding changes and what they could mean for retailers, how marketing can move beyond coupons and traditional loyalty programs, how merchandising and marketing can work more closely together, and the future of retail media networ
124. Peter Bond: The Power of Connection in Retail
In this episode of The Retail Perch, Shekar Raman and Gary Hawkins are joined by Peter Bond, Co-Host of The CPG Guys and Head of Industry and Client Engagement at Flywheel. Peter discusses the role of the podcast community in building meaningful connections across retail and CPG, how shopper expectations have evolved and what that means for brands and retailers today, and his work with co-host Sri
123. The Human Journey of Retail and AI with Dave Finnegan
In this episode of Retail Perch, Dave Finnegan, Chief Connection Officer at Black Finn and Ambassador to the CMO and Digital Councils at the National Retail Federation, joins Shekar Raman and Gary Hawkins to discuss how AI and anthropology come together to shape the future of retail through empathy, innovation, and human connection.
122. Healthy Choices, Smarter Shopping: Galen Karlan-Mason of GreenChoice
In this episode of The Retail Perch, Shekar Raman and Gary Hawkins are joined by Galen Karlan-Mason, Founder & CEO of GreenChoice.Galen reflects on his journey from grad school, where he struggled with grocery shopping, nutrition labels, and shopping in line with his environmental values, to creating GreenChoice. Born from those challenges, GreenChoice is a platform designed to make healthier
121. AI in Retail: Risks, Realities, and the Future with Lee Gaul
In this episode of The Retail Perch, Gary Hawkins and guest co-host Courtney Adams welcome Lee Gaul, AI Expert at Long Horizon AI, for a candid conversation about artificial intelligence.Lee brings a cautionary perspective, looking beyond the hype to explore both the opportunities and the risks of AI. He discusses its manipulative and subconscious effects, addresses common concerns about an “AI ta
120. Virginia Marsh on The Power of Data in Retail
In this episode of The Retail Perch, Shekar Raman and Gary Hawkins are joined by Virginia Marsh, Head of Data, Agency & Platforms at Fluent Inc. Virginia’s career began loading trucks in Puerto Rico and took a pivotal turn when she taught herself to code on a Commodore computer. That early curiosity grew into a passion for data that now shapes how she helps retailers make smarter decisions. Sh
119. The Return of Ron Bonacci: Making Data Actionable in Retail
In this episode of Retail Perch, we welcome back Ron Bonacci, who shares his journey from grocery bagger to marketing expert in retail. Ron reflects on his longtime friendship with the hosts, talks about the evolving role of CPGs, and offers insights from his time at Kroger on how to make data truly actionable. He also explores the growing impact of Retail Media Networks, bringing together both pe
118. Retail Runs on Connectivity: Katie Riddle
This week on The Retail Perch, Gary and Shekar sit down with Katie Riddle, Global Strategy Lead at Verizon, to discuss the often overlooked backbone of modern retail: connectivity. From in-store WiFi and device performance to enabling real time innovation, Katie shares how network infrastructure directly impacts both shopper experience and associate efficiency. As expectations rise and tech driven
117. Retail Media Gets Real: Steve Dietch
In this episode of The Retail Perch, Gary and Shekar welcome Steven Dietch, Chief Revenue Officer at Bridg, for a timely conversation on how retail media is reshaping the industry. From his early days in computer science to IBM Sweden and now leading strategy at Bridg, Steve shares how platforms like Bridg and Rippl are helping retailers turn shopper data into powerful engagement. The three dive i
116. From Layout to Loyalty: Retail Design with Flora Delaney
This week on The Retail Perch, Shekar and Gary sit down with Flora Delaney, a veteran retail and CPG executive, consultant, and author of Retail: The Second-Oldest Profession.With over 25 years of experience, Flora shares how smart space planning, strategic category management, and AI-driven insights transform today’s in-store experience.Join us as we explore her patented Intelligent Dashboard for
115. Interview with Barry Collier of DRINKS
In this episode of The Retail Perch, Gary and Shekar chat with Barry Collier. He's the co-founder of DRINKS, a leading e-commerce platform for alcohol retailers and producers. Barry shares how he went from Neopets to launching a DTC wine business, and how DRINKS has since expanded its platform and partnered with Kroger. They dive into alcohol compliance, digital retail, data, and much more.
114. Interview with Neil Twa of Voltage Holdings, LLC
Don't miss this week’s episode, featuring Neil Twa, the CEO of Voltage Holdings, LLC. As co-author of Almost Automated Income with FBA, Neil specializes in launching, operating, and acquiring e-commerce brands, particularly within the Amazon FBA space. In this conversation with Shekar and Gary, he shares his journey from almost studying music theory to uncovering his passion for e-commerce—and
113. Interview with Todd Maute of CBX
This week on The Retail Perch, Shekar and Gary welcome Todd Maute, who is a parter at CBX. With many years of branding expertise, Todd shares his journey from advertising to transforming private labels into high-quality, innovative brands. They discuss the evolution of private label perception, the role of retailers like Wegmans, Trader Joe’s, and more.
112. Interview with David Milstein of SellCord
This week on The Retail Perch, Shekar and Gary are thrilled to chat with David Milstein, the co-founder and CEO of SellCord, a service agency dedicated to simplifying the process of selling on Walmart’s marketplace. David shares his unique journey and insights into navigating Walmart’s ecosystem, from his beginnings in IT to helping clients with product placement. The trio discusses his entreprene
111. Interview with Mykhailo Maksymenko of CustomerTimes
In this week’s episode, Shekar and Gary are joined by special guest Mykhailo Maksymenko, Vice President and Salesforce Practice Head at CustomerTimes Corp, a leader in CRM and digital transformation. Mykhailo shares insights into his role as a product-to-market expert, exploring topics such as crafting emotional connections with buyers, the power of synthetic data, cocktails, and much more.
110. Interview with Kevin Coupe of MorningNewsBeat
This week on The Retail Perch, Shekar and Gary are excited to welcome an intelligent and humorous guest, Kevin Coupe, the founder of Morning News Beat—a news platform that provides the latest updates and insights in the retail industry. As Kevin shares his journey from starting out as a news reporter, the trio dives into discussions on retailers' reactions to AI, the shifting dynamics of adver
109. Interview with Kausambi Manjita of Mason
This week on the Retail Perch, Shekar and Gary are thrilled to host Kausambi Manjita, who divides her time between Bangalore and Toronto. She is the Co-founder of Mason, a provider of AI-powered customer service solutions. They discuss a unique perspective on the intersection of technology and customer experience, geographic consumer behavior, generative AI, and much more.
108. Interview with Nirit Cohen of WorkFutures
On this week's episode of the Retail Perch, Gary and Shekar are joined by Nirit Cohen, all the way from Israel. Nirit is an HR specialist and founder of WorkFutures. The three of them engage in a dynamic discussion with the about the future of the workforce, exploring topics such as evolving flexibility for employees and much more.
107. Interview with Gary Hawkins, Author of Bionic Retail
On this special episode of The Retail Perch, Shekar hosts our very own Gary Hawkins, to tell us about his latest book! Bionic Retail: How to Thrive in an Exponential World explores the connection between evolving technology and supermarkets. They chat about Gary's childhood, farm life, and his family's grocery business, uncovering fascinating stories along the way.
106. Interview with Shiraz Ritwik of LatentView Analytics
In this episode of "The Retail Perch," Gary hosts a solo discussion with Shiraz Ritwik, Head of CPG & Financial Services at LatentView Analytics. They dive into the five key stages of CPG, explore the various shifts occurring in retail-focused technology, and analyze consumer behavior. In addition, you’ll hear an interesting discussion on AI, Gary's upcoming book, and much more.
105. Interview with Jose Quijano of Rest of the World Agency
In this episode of The Retail Perch, Gary and Shekar welcome Jose "Jochi" Quijano, Chief Brand Officer at Rest of the World Agency. He discusses the multi-cultural focus of the agency and how his career has traveled from accounting to marketing and finally advertising. The three talk about the importance of culture within retail grocery aisles, history behind culturally focused supermarket
104. Interview with Phil Lempert of Supermarket Guru
This week on The Retail Perch, Gary and Shekar sit down to chat with Phil Lempert. Phil is the Founder and CEO of Supermarket Guru, a leading online news source for consumers and retail professionals. The three discuss Phil’s lineage in the food & retail industry, his journalistic journey, the changes in consumer behavior that drive the grocery industry, and much more.
103. Interview with Ross Finman of Augmodo
In this episode of The Retail Perch, Gary and Shekar welcome a new guest and a topic closely related to Gary's upcoming book, “Bionic Retail.” Ross Finman is the CEO & Founder of Augmodo, a spatial computing company that works to improve the grocery industry. The three discuss Ross’s journey from living on Llama Farms to Silicon Valley, integrating mapping with augmented reality, and much
102. Interview with Suryaveer Singh of Emirates National Oil Company
Do not miss this episode with Shekar, Gary and special guest, Suryaveer Singh! Suryaveer Singh is the head of loyalty at Emirates National Oil Company (ENOC). Suryaveer explains his background in banking and slowly making his way into the loyalty industry. The three discuss how fuel retail works, how loyalty cannot be bought and much more!
101. Interview with Brian Cohen of PureRed
This week, on The Retail Perch, Shekar and Gary are thrilled to welcome Brian Cohen, the CEO of PureRed, a dynamic company at the forefront of marketing and technology innovation. In this engaging conversation, Shekar and Gary delve into Brian's diverse background, spanning from space science to cutting-edge machine learning technology. Together, they explore exciting developments in the realm
100. Interview with Len Covello
This week on the Retail Perch, Gary and Shekar are in the festive spirit as they mark a momentous occasion - their 100th episode! To make it truly special, they're joined by a distinguished guest, Len Covello, the Chief Technology Officer of Engage People, a company dedicated to enhancing customer loyalty. Together, Gary, Shekar, and Len dive deep into the fascinating world of customer loyalty
99. Interview with Scott Greenberg
In this episode of The Retail Perch, Gary and Shekar welcome Scott Greenberg, an acclaimed keynote speaker, renowned for his insightful understanding of people dynamics, and an accomplished author. Scott's insights not only shed light on the intricacies of managerial roles within businesses but also offer actionable takeaways for those navigating the dynamic world of retail. The three discuss
98. Interview with Linda Wakim
On this episode of The Retail Perch, Gary and Shekar welcome Linda Wakim, a very special guest and someone they know very well. Linda Wakim, VP of Pre-Sales and Client Success at Birdzi has vast knowledge in all things retail . The three discuss Linda’s pathway through the technology in the retail industry from Giant Eagle to Birdzi, her love of analytics, how she uses her experience to help retai
97. Interview with Chris Kocek of Gallant Branding
In the latest installment of The Retail Perch, your hosts Gary and, filling in for Shekar, co host Stephanie, have the pleasure of welcoming a Chris Kocek. Chris, the author of "Any Insights Yet?" and the visionary Founder & CEO of Gallant Branding, takes us on an intriguing journey through his transition from the world of advertising to the realm of strategy. Join us as Chris delves i
96. Interview with Tom Burgess of Snipp Interactive
This week on the Retail Perch, Gary Hawkins and Shekar Raman are joined by the remarkable Tom Burgess, a true polymath who divides his time between pioneering new ventures and sailing the open seas. Tom boasts a distinguished track record as the founder of four companies, and he currently holds the esteemed position of President at Snipp Interactive. Join us as Shekar, Gary, and Tom engage in a ca
95. Interview with Paul V. McEnroe
On this very special episode, Gary and Shekar welcome Paul V. McEnroe, author of THE BARCODE: How a Team Created One of the World's Most Ubiquitous Technologies and a retail pioneer. The inventor of the barcode joins The Retail Perch for a riveting discussion. Paul explains his story in Ohio and his path to creating such an important part of our daily lives. They discuss his journey, the intro
94. Interview with SparkPlug
Do not miss this episode with Shekar, Gary, Andrew Duffy, and Jake Sky Levin, co-founders of SparkPlug. SparkPlug is a sales incentive software built for retailers and brands to engage frontline teams to hit sales goals while increasing employee engagement. Andrew and Jake explain their interesting career path from hedge funds to tea companies to the retail industry. Also covered in this episode a
93. Interview with Raz Golan of Shopic
This week, Gary and Shekar are joined by Raz Golan co-founder of Shopic, a company that has transformed the shopping experience to another level. Shopic seamlessly integrates online stores with physical retail stores, enabling businesses to manage inventory, sales, and customer interactions in one unified system. It offers a streamlined shopping experience for both online and in-store customers, f
92. Interview with Max Koziolek of Spectrm
On this episode of The Retail Perch, Gary and Shekar welcome Max Koziolek who has come a long way from politics to making a marketing platform. Max Koziolek is the co-founder of Spectrm, a conversational marketing platform that powers chatbots for a wide range of companies. Max shares his run in a national election in Germany, his interest in journalism and how that transformed into his current fo
91. Interview with Justin Chen of PickFu
In this week’s episode, Shekar and Gary interview Justin Chen, co-founder of PickFu, a company that provides a self-service way to get in-depth consumer feedback be it for businesses, authors, game designers, and more. Their instant polling services allow you to get feedback on anything from logos to business ideas from your chosen target audience in minutes. Justin explains how this whole project
90. Interview with ChatGPT
On this week's The Retail Perch, Gary, and Shekar welcome a fascinating, virtual guest, that knows a lot about...well everything. The three of them discuss marketing personalization in retail, the podcast, and the future of AI in the retail industry.
89. Interview with Chandan Mahajan of DotKonnekt
In this episode, Shekar and Gary chat with Chandan Mahajan, one of the founders of DotKonnekt, a company that focuses on helping consumer brands scale their D2C channels organically. Chandan comes from a family of retailers and learned the ropes of retail in his earlier years from his father. The three discuss emotional engagement, a brand's relationships with its customers, and much more.
88. Interview with Galen Walters of Stor.ai
Don't miss this episode where Shekar and Gary welcome Galen Walters. Galen is the CEO of Stor.ai, a Relationshop Company, a platform that empowers retailers by combining ecommerce, data analytics, and omni-channel engagement capabilities to increase transactions, enhance loyalty and grow sales. Galen shares his history in the grocery industry from a boy working in grocery to a pioneer in shopp
87. Interview with Valentin Radu of Omniconvert
In this episode of The Retail Perch, Gary and Shekar delve even deeper into the world of data and marketing with Valentin Radu, CEO of Omniconvert. Omniconvert focuses on Direct to Consumer businesses, and enriching their customer experiences. Valentin explains his journey in e-commerce, and how to retain customers. The three discuss the future for the company, the goals Omniconvert has and its in
86. Interview with Sean Snyder of Engagement Agents
In this episode of The Retail Perch, Gary and Shekar welcome Sean Snyder. Sean Snyder, a fellow retailer himself, is CEO of Engagement Agents. His company helps retailers optimize leases, drive traffic and sales, and prevent lost traffic and sales to competitors! Retailers can achieve up to 30% more traffic and sales by engaging the "hidden" marketing dollars within their leases with the h
85. Interview with Carol Leaman of Axonify
In this episode of The Retail Perch, Gary returns to join Shekar in welcoming Carol Leaman. Carol is the CEO of Axonify Inc., a company that delivers fun training and communications to frontline employees. In this episode learn why companies like Kroger and Walmart have used Axonify to communicate with their frontline employees. The three discuss the effects the pandemic had on Axonify, digitizati
84. Interview with Randy Mercer of 1WorldSync
In today’s episode of The Retail Perch, Shekar hosts his first episode solo and his first guest of 2023, Randy Mercer of 1WorldSync. Randy is the VP of Global Product Management at 1WorldSync, a leading tool for data synchronization. This episode is all about standardizing data, AI, and product content. Randy discusses the history of 1WorldSync, packaging hierarchies, the challenges they have face
83. Interview with Sharat Potharaju of Beaconstac
This week on The Retail Perch, Shekar and Gary welcome their first guest from India, Sharat Potharaju. Sharat is the Co-Founder & CEO of Beaconstac. Beaconstac generates QR codes, makes templated landing pages, and facilitates engagement with QR codes. Sharat explains his steps in problem-solving for Beaconstac and connecting the physical and digital world, the importance and future of QR code
82. Shekar and Gary's Predictions for 2023!
In this special episode of The Retail Perch, Shekar and Gary discuss their top 10 predictions for 2023 surrounding supermarket retail. They both share five of their own predictions which include the growth of retail media networks , artificial intelligence, smart carts and much more!
81. Interview with Andrew Forman of Givz
This is the perfect episode to kick off the season of giving! Gary and Shekar welcome Andrew Forman, Founder & CEO of Givz, a platform that provides customers with an alternative option to traditional discounts that give back to others. Andrew discusses the origin story of Givz, and what inspired him to combine his passion for charity with e-commerce. He explains how donation incentives rather
80. Interview with Andrew and Thomas Parkinson of Sifter Solutions
In this episode of The Retail Perch, Shekar and Gary are excited to have brothers, Andrew and Thomas Parkinson, founders of Peapod, on The Retail Perch. Andrew and Thomas have more recently founded Sifter Solutions, which personalizes the shopping experience by matching complex diets with the right foods. They explain how their backgrounds led them to the retail industry, the future of e-commerce,
79. Interview with Todd Michaud of HuLoop Automation
This week Shekar and Gary are thrilled to welcome Todd Michaud to The Retail Perch. Todd is the CEO of HuLoop Automation, a company that works with retailers and brands to provide them with digital assistants and digital workers to help them augment what their people do. The three discuss the benefits HuLoop Automation brings to retailers, what the Kroger-Albertsons merger means to the industry, I
78. Groceryshop Recap with Gary and Shekar
In this special episode of The Retail Perch, Shekar and Gary share their thoughts on the recent Groceryshop event in Las Vegas. It is evident from their enthusiasm that in-person events are almost back to their pre-covid glory. They discuss Instacart’s acquisition of Rosie, computer vision platforms, electronic shelf tags, dynamic pricing, and much more!
77. Interview with Shawn Tuckett of Webstop
This week on The Retail Perch, Shekar, and Gary welcome Shawn Tuckett, CEO of Webstop, a company that helps retailers be more successful digitally. Shawn explains how Webstop levels the digital playing field for small to midsize retailers by providing powerful end-to-end solutions to create a complete digital grocery experience. The three discuss; Webstop's retail media network for small to mi
76. Interview with Russ Hawkins of Agilence
This week Gary and Shekar welcome Russ Hawkins, President, and CEO of Agilence. Agilence is a leader in loss prevention analytics, helping retailers, restaurants, and grocery retailers reduce preventable loss. Russ describes his journey from New England Telephone to Agilence and all the stops along the way. The three delve into the areas where businesses are using Agilence’s analytics platform to
75. Interview with Kevin Sterneckert of DemandTec
This week Gary and Shekar welcome Kevin Sterneckert, Chief Strategy Officer at DemandTec an Acoustic Company. Kevin brings extensive experience in grocery retail, retail technology analysis, and identifying the possibilities of AI, IoT, big data technologies of the future that are creating excellence in the supply chain. The three discuss the keys to successful deployment, reasons deployments fail
74. Interview with Doug Madenberg of The Feedback Group
In this episode, Gary and Shekar welcome back Doug Madenberg Chief Listening Officer and Executive Director at The Feedback Group. Doug is on to share the findings from The Feedback Group's recent national research on food price inflation and shoppers' perception of grocer's profitability. Doug shares the strategies customers are using to cope, the percentage of shoppers using these st
73. Interview with Stephen Statler of Wiliot
This week Gary and Shekar get the opportunity to geek out with Stephen Statler, SVP at Amazon-backed Wiliot a company that has designed IoT Pixels to track the location and temperature of produce from farms to stores. Stephen explains how their postage stamp-sized technology is allowing retailers to minimize waste and maximize freshness for customers. The three also delve into how these tiny compu
72. Interview with Arsen Avakian of Cooler Screens
This week, Gary and Shekar have the pleasure of speaking Arsen Avakian CEO and Founder of Cooler Screens and Founder of Argo Tea. The focus of today's conversation is the sophisticated digital add platform known as Cooler Screens, but Arsen shares how building his challenger tea brand, Argo Tea, helped him to understand the consumer experience gap (CX Gap) between the information available onl
71. Interview with Jay Jordan of Strella Biotechnology
Sustainability seems to be a buzzword in grocery retail these days. Many retailers have gone so far as to sign sustainability pacts. In this episode, Gary and Shekar speak with Jay Jordan, co-founder, and COO of Strella Biotech, a startup that provides actionable data to optimize the fresh supply chain. Strella Biotech focuses on upstream supply to make ripeness predictable and reduce food waste.
70. Interview with Sterling Hawkins
This week Shekar, Gary, and guest host Stephanie have the privilege of speaking with Sterling Hawkins, keynote speaker, investor, entrepreneur, and author. Sterling is on the show to share his new book, "Hunting Discomfort." We discuss the #nomatterwhat movement, how fear and ego keep us stuck in business and life, and much more. This show is for anyone who feels there are too many obstacl
69. Interview with Lucinda Wright of Cask & Kettle
Gary and Shekar welcome Lucinda Wright, co-founder and CEO of Cask & Kettle, creators of boozy cocktail k-pods for home coffee brewing systems. That's right boozy k-pods! When one thinks of alcoholic beverages, technology probably isn’t the first thing that comes to mind, but Lucinda’s story about their k-pods distilled spirits will make you think twice. Boozie vanilla latte anyone? Just
68. Interview with Adam Zimmerman of DESIGN HOUSE
This week Gary and Shekar welcome Adam Zimmerman, Partner at DESIGN HOUSE, an advanced digital circular platform. DESIGN HOUSE is redefining the weekly ad for retailers in more ways than one and of course, Gary and Shekar were excited to offer their .02 on the subject. Adam explains how his company has taken the weekly circular of the 1970s and modernized it into a digital ecosystem that drives tr
67. Interview with Alicia Esposito of Retail TouchPoints
This week is a first for The Retail Perch! Gary and Shekar have the pleasure of speaking with Alicia Esposito, VP of Content at Retail TouchPoints. Alicia offers the unique perspective of someone in retail media. The three discuss Retail TouchPoints' approach to delivering relevant content to retailers, the different retail verticals and what they can learn from each other, the power of TikTok
66. Interview with Tommy Yionoulis of OpsAnalitica
This week, Gary and Shekar are joined by Tommy Yionoulis founder of OpsAnalitica, a SaaS platform that helps clients manage their daily operations and identify issues in their business so they can be addressed quickly and efficiently. Tommy tells the story of how he went from college grad to stand-up comedian to founder of OpsAnaliica. They discuss the positive impact the platform had on businesse
65. The Path to Personalization: Part III
In Part III of this series, Gary and Shekar discuss how to execute quickly on the copious data that retailers have to ensure they are providing the most relevant offers to their customers. They also talk about how marketing automation combined with a sophisticated understanding of each shopper helps retailers create strategies for 1 to 1 personalization, the future of the weekly ad, and much more.
64. The Path to Personalization: Part II
In Part II of this series, Gary shares how he took his family stores from mailed out paper coupons targeting the top 30% of shoppers to an engine that supported personalization algorithms which allowed him to deliver coupons to specific customers via the web, email, or a kiosk. Shekar then explains the transition from pre-cloud data centers to the more accessible cloud and how it democratized acce
63. The Path to Personalization: Part I
In part one of a two-part series, Gary and Shekar discuss how personalization has evolved over the years. Gary shares his experience in the retail trenches and the lessons he learned from them. They discuss why grocers needed to develop loyalty programs and the new information they were able to learn from these programs. Next week they will discuss the steps grocers can take to move their personal
62. Interview with Manolo Almagro of Q Division
This week, Shekar and Gary welcome Manolo Almagro, Managing Partner at Q Division, a transformational tech consultancy. Manolo offers his perspective on retail tech and where it's going. He also weighs in on the MetaVerse and how it can be used in grocery, the limitations of the Amazon stores, his ideal e-commerce experience, why 5-year plans should make way for 12-24 month plans, and so much
61. Interview with Michael Solomon Expert on Consumer Behavior
The Retail Perch is back! And what a fantastic guest to return with. This week, Gary and Shekar have the opportunity to speak with Michael Solomon, prolific author and Professor of Marketing at Saint Joseph's University. "They want to be educated, they want to be stimulated, they want to be entertained, and there’s no reason not to do that,” says Michael about consumers. The three discuss
60. Interview with Jason Goldberg of Retailgeek
This week Gary and Shekar welcome a fellow podcaster on the show. Jason Goldberg, co-host of the popular e-commerce Podcast, the Jason & Scot Show. He is also a 4th generation retailer who brings with him the perspective of someone who had a front-row seat to the digital disruption of retail. Jason explains his family journey from a fruit cart to Blockbuster Video to Chief Commerce Strategy Of
59. Interview with Harold Lloyd of Harold Lloyd Presents
This week Gary and Shekar have the pleasure of speaking with Harold Lloyd, vice president at Harold Lloyd Presents, Inc, where for the past 25 years he has been presenting ideas and solutions to the retail and supermarket industry to better enhance their productivity, team leadership, time management and more. To say this episode is entertaining would be an understatement. Harold shares the story
58. Interview with David Klavsons of King Juice Co./Calypso Lemonade
The Retail Perch is back this week with a refreshingly new perspective from a CPG company. Gary and Shekar interview David Klavsons, Chief Executive Officer at King Juice/Calypso Lemonade. David explains his journey from big CPGs like PepsiCo, Nabisco, and Craft to convenience retail and now Calypso Lemonade. He highlights how his organization has used a test and learn environment to grow its bran
57. Interview with Rupal Patel of VocaliD
This week's episode is a slight departure from our usual focus on grocery retail. Shekar and Gary have the opportunity to speak with Rupal Patel, CEO of VocaliD, custom synthetic voice designers, and the makers of PARROT STUDiO, a no-code audible content creation platform. Rupal explains how synthetic voice is created using AI, the various uses for synthetic voice, and some of the ethical issu
56. Interview with Daniel Lundh of Lifvs powered by Storekey
Are unmanned stores the wave of the future? This week Gary and Shekar speak with Daniel Lundh, founder and COO of Lifvs, and the platform that powers it, Storekey. Daniel shares why areas of Sweden can be considered food deserts and the solution he created to solve the problem. Lifvs are small, 24-hour, unmanned grocery stores that shoppers can access through the company's app. The company cur
55. Interview with John Readman of BOSCO™ powered by Modo25
This week Shekar and Gary delve into digital marketing with John Readman, Founder & CEO BOSCO™ powered by Modo25, an AI machine learning tool that suggests where retailers should be investing their marketing spend. Throughout his journey in technology marketing, John realized people wanted to understand their digital marketing rather than just paying an agency to do it for them. BOSCO™ allows
54. Harold Lloyd Presents Share Group
In this special episode, Shekar Raman and Gary Hawkins participate in another Harold Lloyd Presents share group. They explain the danger and the opportunity presented by strategic personalization in the grocery industry. A valuable Q&A from the retailers sheds light on where grocers feel the most friction around new technology. Moderated by Doug Madenberg of The Feedback Group
53. Interview with Mike Novosel of Cardlytics
This week, Shekar, and guest host, Stephanie Doherty have the opportunity to speak with Mike Novosel, Industry Lead for Grocery, Gas & Convenience at Cardlytics. Cardlytics uses purchase-based intelligence to make marketing more relevant and measurable. They partner with more than 1,500 financial institutions to run their rewards programs which gives them a secure view into where and when cons
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