The Business of Learning
The Business of Learning is a podcast produced by TrainingIndustry.com that explores the intersection of business performance and human capital development. It features interviews with experts and innovators in organizational learning and development, and highlights original research on trends and best practices in corporate training.
Episodes
The Business of Learning, Episode 101: Panel Discussion — What’s Actually Working With AI in Learning Today
AI is changing how organizations approach learning and development, but questions remain about what’s really working and how L&D teams can apply AI effectively.
In this episode of The Business of Learning, recorded during the Training Industry Conference & Expo (TICE) 2026, Tom Whelan, Ph.D., facilitates a panel discussion on what’s working with AI in L&D today. Claire Cole, Mike Groe
The Business of Learning, Special Episode: Building Future-Ready Talent With IT and Tech Credentials
IT and technical certifications can help organizations validate skills, strengthen workforce capabilities and prepare employees for emerging technologies. But realizing their full value requires integrating credentials into broader learning and talent development strategies.
In this episode of The Business of Learning, sponsored by Pearson, Krista Ketchmark, an executive sales leader at Pearson,
The Business of Learning, Episode 100: Celebrating L&D Success Stories
L&D leaders are constantly finding new ways to turn business challenges into opportunities for learning, growth and impact.
In episode 100 of The Business of Learning, recorded in person at the 2026 Training Industry Conference & Expo (TICE), Jazmin Webster, chief learning curator at the Quality Experience, and Chris Cassell, director of North America training and development at Align Tec
The Business of Learning, Episode 99: Building Resilience Through Human Skills
Change has become a constant in today’s workplace, and organizations need resilient employees and leaders who can adapt, navigate uncertainty and continue moving forward.
In this episode of The Business of Learning, recorded at the 2026 Training Industry Conference & Expo (TICE), Cassi Chandler, motivational leadership expert and the FBI’s first African American female special agent assistant
The Business of Learning, Episode 98: The Psychology of Motivation
Learning doesn't end when training is complete. Lasting behavior change depends on understanding what truly motivates employees to learn, grow and apply new skills on the job.
In this episode of The Business of Learning, Jess Ekstrom, bestselling author and founder of Mic Drop Workshop and Headbands of Hope, shares actionable insights on the psychology of motivation and how L&D leaders can des
The Business of Learning, Special Episode: Learning Transformation — the Science, Strategy and Tech Behind Real Impact
What does learning transformation look like in practice, and how can L&D leaders move past simply delivering training to creating meaningful business and learner impact?
In this episode of The Business of Learning, brought to you by TalentLMS, Nick Gonios, vice president of learning transformation and company ambassador at TalentLMS, shares tips on how organizations can rethink learning strate
The Business of Learning, Episode 97: Measuring Training Impact and ROI
How can learning leaders prove the value of training in an environment where budgets are tight and business impact matters more than ever?
In this episode of The Business of Learning, brought to you by VPS, Paul Kent, director of functional development at PepsiCo, shares actionable strategies for measuring training ROI and building stronger alignment between learning and organizational goals.
Tune
The Business of Learning, Special Episode: A CLO’s Look at L&D in the Future of Work
Learning and development (L&D) is stepping into a more strategic role as organizations navigate constant change, evolving skill demands and the growing influence of artificial intelligence (AI). As expectations shift, how can L&D teams adapt?
In this episode of The Business of Learning, sponsored by Instructure, we spoke with Melissa Loble, chief learning officer at Instructure, to explore
The Business of Learning, Episode 96: Training the Frontline Workforce
Frontline workers are the backbone of many organizations, and their learning needs require approaches that are both flexible and job-relevant. With limited time, inconsistent access to technology and constantly shifting demands, traditional training approaches don’t always stick. So, how can L&D better support this critical audience?
In this episode of The Business of Learning, we spoke with J
The Business of Learning, Episode 95: Navigating Imposter Syndrome as an L&D Leader
Imposter syndrome can quietly undermine even the most accomplished L&D professionals, causing self-doubt, hesitation and stress in day-to-day work. But what does it really look like in training and development, and how can professionals overcome it to lead with confidence?
In this episode of The Business of Learning, we spoke with Loren Sanders, CPTM and vice president of learning strategy an
The Business of Learning, Episode 94: Developing Emotionally Intelligent Leaders in the Age of AI
Emotional intelligence is becoming increasingly critical for leaders, especially in workplaces shaped by artificial intelligence (AI) and rapid technological change. But what does it actually mean to lead with emotional intelligence, and how can L&D teams help develop this capability in leaders?
In this episode of The Business of Learning, we spoke with Dr. Mikah Sellers, best-selling author,
The Business of Learning, Episode 93: Applying Product Management Principles to Your L&D Strategy
Learning and development (L&D) teams are increasingly expected to think beyond programs and courses to operate more like strategic partners to the business. But what does that actually look like in practice? One approach is applying product management principles to how L&D designs and delivers learning.
In this episode of The Business of Learning, we spoke with Rashi Kakkar, global portfol
The Business of Learning, Bonus Episode: How to Advance Your L&D Career
Moving into higher-level or executive positions in learning and development (L&D) requires strategic thinking, business alignment and a clear understanding of what senior L&D roles truly entail. From building the right competencies to navigating common career roadblocks, L&D professionals need a roadmap for stepping into roles like chief learning officer (CLO) or vice president of lear
The Business of Learning, Episode 92: Leadership Skills Development
Developing effective leaders is more important than ever, but understanding which skills matter most and how to build them can be challenging. From navigating new team dynamics to giving impactful feedback, today’s leaders need both foundational and modern leadership capabilities to thrive.
In this episode of The Business of Learning, we spoke with Gena Cox, Ph.D., organizational psychologist and
The Business of Learning, Bonus Episode: Unpacking L&D Trends
In celebration of Training Industry’s 20-year anniversary, we asked our listeners to share their perspectives on the past, present and future of learning and development (L&D).
In this bonus episode of The Business of Learning, we dig into your submissions and explore the L&D trends that shaped the last two decades — and those that will define the future of the field.
Tune in now to he
The Business of Learning, Episode 91: Foundational Learning Measurement and Analytics
Understanding the impact of training is a top priority for learning leaders — but knowing where to start with learning analytics can be challenging. From identifying the right metrics to connecting data back to business goals, effective measurement is key to building a more strategic L&D function.
In this episode of The Business of Learning, we spoke with Brandy Ford, CPTM, assistant vice pre
The Business of Learning, Episode 90: Managing Training With Limited Resources
With tighter budgets and ongoing economic uncertainty, many learning leaders are being asked to do more with less. Managing training functions with limited resources requires creativity, strategic prioritization and strong stakeholder alignment.
In this episode of The Business of Learning, brought to you by Synthesia, we sat down with experienced L&D leaders Lauren Olson and Harry Colangelo, C
The Business of Learning, Bonus Episode: Preparing for the AI-Driven Future of Work
Artificial intelligence (AI) is bringing both challenges and opportunities to the corporate learning space.
In this episode of The Business of Learning — recorded live, in person at the 2025 Training Industry Conference & Expo (TICE) — we sat down with Nichol Bradford, executive-in-residence, AI+HI at SHRM, futurist, and founder and chairman of Transformative Tech Lab, to explore how learning
The Business of Learning, Bonus Episode: L&D’s Role in Leading Sustainable Change
Change is inevitable, but the good news is that leading it successfully is a skill that can be learned.
In this episode of The Business of Learning — recorded live, in person at the 2025 Training Industry Conference & Expo (TICE) in celebration of Training Industry’s 20-year anniversary — we sat down with Dr. Michelle Rozen, a keynote speaker, author and expert on change management, to explor
The Business of Learning, Episode 89: Training Technical Talent — How to Build Future-Ready Tech Teams
As technology continues to evolve at a rapid pace, organizations are under increasing pressure to equip their technical teams with the right skills to drive the business forward.
In this episode of The Business of Learning, we sat down with Aleksandar Orovcanec, technical training specialist at CSA Group, to explore how learning leaders can develop and support future-ready tech teams
Tune in no
The Business of Learning, Bonus Episode: Live Panel Discussion at TICE
What does the future of skills development look like — and how can learning leaders prepare their people and organizations for what’s next?
In this bonus episode of The Business of Learning, recorded live at the 2025 Training Industry Conference & Expo (TICE) in celebration of Training Industry’s 20-year anniversary, we gathered a panel of L&D leaders to discuss what it really takes to bu
The Business of Learning, Episode 88: Onboarding in 2025 — Creating Experiences That Show Employees They Matter
In 2025, effective onboarding is about connection, belonging and well-being — not just orientation sessions or process checklists. Today’s programs must be designed to help new hires feel supported, seen and prepared to thrive in their roles.
In this episode of The Business of Learning, sponsored by Wisetail, we spoke with Geoffrey Roche, director of workforce development at Siemens Healthineers,
The Business of Learning, Episode 87: AI-Powered Sales Coaching — A New Era of Sales Enablement
As generative artificial intelligence (AI) continues transforming the way we work and learn, it’s also changing how we coach and train high-performing sales teams. From personalized feedback to real-time performance insights, AI-powered coaching tools are helping organizations scale their sales training efforts — without sacrificing quality or impact.
In this episode of The Business of Learning, w
The Business of Learning, Episode 86: Building AI and Data Skills for the Modern Workforce
As artificial intelligence (AI) reshapes the way we work, the need for employees to understand and use data has never been more important. According to recent research from DataCamp, 86% of leaders say data literacy is essential for their teams’ daily tasks — and 62% say the same about AI literacy. But without these foundational skills, organizations risk falling behind.
In this episode of The Bus
The Business of Learning, Bonus Episode: The Learning Styles Myth — Rethinking How We Design and Deliver Training
Despite a lack of scientific evidence, the concept of learning styles — the idea that individuals learn best through a particular format like visual, auditory or kinesthetic — continues to be one of the most persistent myths in corporate training.
In this episode of The Business of Learning, we sat down with Tom Whelan, Ph.D., director of corporate research at Training Industry, to learn more abo
The Business of Learning, Episode 85: Women at Work — How L&D Can Drive Career Growth
Despite strides toward gender equity, women in the workplace continue to encounter systemic challenges that hinder their career progression. While representation in executive roles has improved over the past decade — rising from 17% to 29% of C-suite positions, according to McKinsey — women, particularly those from underrepresented backgrounds, remain significantly outnumbered.
In this episode o
The Business of Learning, Episode 84: Training Vendors and Buyers — Secrets to a Successful Partnership
Organizations outsource training projects or processes for various reasons, including gaining access to specialized expertise, scaling programs efficiently and freeing up internal resources.
Selecting the right training provider is the first step to ensuring a successful partnership, but success doesn’t stop there. Building a strong relationship between providers and buyers is essential for deli
The Business of Learning, Episode 83: Great Training Starts With a Plan: Real-World Tips for Strategic Planning
Ongoing Training Industry research has found that strategic alignment is the most important process capability of great training organizations. However, many learning and development (L&D) leaders struggle to align training with business goals.
In this episode of The Business of Learning, we sat down with Anita Ann Mihelic, CPTM, director of learning and development at Construct Connect, and
The Business of Learning, Special Episode: Fostering Leadership at all Levels of the Business
Today’s workplace is facing increasing complexities, making leadership both more important and more challenging than ever before. To stay competitive in a volatile market, companies need to develop effective leaders across organizational levels. They also need leaders who can not only navigate uncertainty but also use it as fuel for growth and innovation.
In this episode of The Business of Learn
The Business of Learning, Episode 82: Building Your AI Skills as a Learning Leader
As artificial intelligence (AI) continues to impact how we work and learn, learning leaders need robust AI skills to leverage this innovative technology for more impactful — and efficient — training. However, with AI quickly advancing, and new AI-powered learning technologies frequently hitting the market, building your AI skill set can seem daunting to busy training professionals.
In this episod
The Business of Learning, Episode 81: Leading Through Change — Developing Agile Leaders
In today’s workplace, it seems like the only constant is change. Organizations need agile leaders who can adapt to evolving business needs and guide their teams through uncertainty. Of course, this is easier said than done: Leaders need training and development to build key skills like resilience and agility.
In this episode of The Business of Learning, we spoke with Jennifer Garvey Berger, an a
The Business of Learning, Episode 80: Developing Human-Centered Leaders
Human-centered leadership skills, like emotional intelligence (EQ), self-awareness, communication and more, are essential for leaders looking to support and empower their teams to perform at their best.
However, many leaders struggle to develop human-centered skills. In fact, according to Gartner, 71% of employees believe that their leaders don’t exhibit human skills.
In this episode of The Busin
![[Special Episode] Confidence, Tech and the Human Connection](https://pbcdn1.podbean.com/imglogo/ep-logo/pbblog9018994/102824_Business_of_Learning_Podcast_Special_Episode_Wisetail_b827n.jpg){kind=logo}
[Special Episode] Confidence, Tech and the Human Connection
In this special episode of The Business of Learning, brought to you by Wisetail, we spoke with Evan Melick, director of product at Wisetail, to learn more about how confidence impacts learning and performance.
Tune in now for expert insights on:
Why psychological safety is critical for effective learning.
How leaders can assess employees’ confidence in a given skill.
Why confident employees are mo
The Business of Learning, Episode 79: Unpacking the ISO Guidelines for L&D Metrics
In this first video episode of The Business of Learning, we spoke with Tom Whelan, Ph.D., director of corporate research at Training Industry, about training measurement and evaluation. Specifically, we discussed the International Organization for Standardization, or ISO’s, latest guidance for L&D metrics, which are further detailed in the Training Industry Research e-book “Learning Measuremen
The Business of Learning, Episode 78: L&D’s Role in Supporting Employee Well-Being
Multiple studies have shown that employee well-being is declining, with one recent report revealing that over 80% of employees are at risk of burnout in 2024.
Although employee well-being is primarily a human priority, it’s equally important for businesses. In addition to burnout, low employee well-being can lead to decreased productivity, engagement and even turnover.
In this episode of The Busin
The Business of Learning, Episode 77: Elevate Employee Engagement With L&D
Businesses across industries consistently struggle to engage their workforce. Can learning and development (L&D) help businesses engage their people? And if so, how can learning leaders begin tackling what has become a pressing business challenge?
We answer these questions more in the latest episode of The Business of Learning, where we spoke with Josiah Pledl, CPTM, founder of 45 Degrees Lead
The Business of Learning, Episode 76: L&D Lessons Learned — Career Advice for Training Professionals
With job roles ranging from instructional designer to training manager to chief learning officer and more, a career in learning and development (L&D) offers purpose-driven opportunities for growth and advancement. However, most L&D careers are far from linear, and it's inevitable that you'll face both highs and lows along the way.
In this episode of The Business of Learning, sponsored by E
The Business of Learning, Episode 75: Building Business Acumen as a Learning Leader
Business acumen can help position learning leaders as strategic business partners. The challenge? Most of us aren’t born with business savvy. The good news, however, is that business acumen is a skill that can be learned.
In the 75th episode of The Business of Learning, we spoke with Dr. Keith Keating, author of “The Trusted Learning Advisor” and chief learning and development officer at BDO Canad
The Business of Learning, Episode 74: Leading and Working Across Generations
Today’s workforce consists of a diverse blend of generations whose distinct values, experiences and skills bring both challenges and opportunities to organizations. After all, research consistently shows that diverse teams outperform their counterparts.
In this episode of The Business of Learning, brought to you by Wisetail, we spoke with Ryan Jenkins, a Wall Street Journal best-selling author and
The Business of Learning, Episode 73: The State of DEI Training in 2024
In 2024, it’s widely established that diversity, equity and inclusion (DEI) is essential for business success. However, many companies still struggle to deliver DEI training and awareness initiatives that make a lasting impact.
In this episode of The Business of Learning, we spoke with Deanna Singh, author and co-founder of Uplifting Impact, a training and education workplace inclusion firm, to le
The Business of Learning, Episode 72: What’s Next in Learning Tech? Exploring Learning Technology Trends and Innovations
From recent advancements in artificial intelligence (AI) to immersive learning technologies and much more, the learning tech space is an exciting and fast-paced segment of the corporate training market. In the first episode of The Business of Learning's seventh season, we spoke with industry experts about learning technology trends and innovations.
Listen now for insights on:
How advancements in A
The Business of Learning, Episode 71: Learning Reinforcement — Delivering Training That ”Sticks”
Without reinforcement, even the best training programs will fail to drive sustained behavior change. Delivering “sticky” learning programs that encourage learning retention over time is key to realizing the business benefits of training and development.
To learn more about learning reinforcement strategies and best practices, we spoke with Elena Agaragimova, a talent development specialist, author
The Business of Learning, Episode 70: Harnessing the Power of Competency Modeling
Competency modeling offers learning and development (L&D) professionals a data-driven approach to understanding employee skills and abilities, and their alignment with job roles and functions.
However, building impactful competency models can be complex, particularly in large, geographically dispersed organizations. This episode of The Business of Learning offers expert advice that can help yo
The Business of Learning, Episode 69: Building a Digitally Fluent Workforce
Recent advancements in artificial intelligence (AI) and other technologies have made the need for digital skills training a top business imperative. Without digital skills, employees will be ill-equipped to do their jobs in today’s world of work — and in tomorrow’s.
In this episode of The Business of Learning, we spoke with Shauna Begley, founder of ModernWork and current program head of the busin
The Business of Learning, Episode 68: Skills Mapping — Your Business’s GPS for Future Readiness
The skills employees need to do their jobs today might look quite different from the skills they'll need to do their jobs even just a few years from now. In fact, The World Economic Forum’s 2023 Future of Jobs report found that 44% of workers’ core skills are expected to change in the next five years.
To stay competitive, it's imperative that organizations map the skills their employees need to be
The Business of Learning, Bonus Episode: AI in L&D — 5 Things You Need to Know
Advancements in artificial intelligence (AI) are impacting nearly every industry, including learning and development (L&D). With all the hype around AI, it makes sense that L&D professionals have some questions: How will AI impact the learning leader's role? How can it be used to make their jobs easier? How will it shape the future of corporate training as a whole?
Training Industry’s CEO
The Business of Learning, Episode 67: Modalities Matter — The Evolution of Training Delivery Methods
From virtual instructor-led training (VILT) to eLearning to virtual reality (VR), there's no shortage of training delivery modalities available to choose from. This means that determining which modalities are best for your programs can be a challenge — especially as advancements in artificial intelligence (AI) continue to bring innovative delivery options to the market.
In this episode of The Bus
The Business of Learning, Episode 66: Demystifying Training Measurement — How to Prove L&D’s Business Value
Measuring the business impact of training has long been a notorious challenge for learning and development (L&D) professionals, and rightly so: It requires a certain level of business savvy, in addition to working with stakeholders well before rolling out a program.
In this episode of The Business of Learning, we spoke with industry experts Lindsey Clayton, a learning and development consultan
The Business of Learning, Episode 65: The Employee Experience — What’s L&D Got to Do With It?
Today’s employees want to learn and grow, and they expect their organization to help them do it. In fact, LinkedIn Learning’s 2023 Workplace Learning Report found that the No. 1 way organizations are working to improve retention is by providing learning opportunities.
However, integrating learning into the employee experience is easier said than done. For many training professionals, who are busy
The Business of Learning, Episode 64: One-size-fits-none — The Rise of Personalization and Learning Pathways
Today's learners want training that is engaging and relevant to their job role — and they want to see how learning can help them achieve their career goals. In other words, standardized, check-box learning is no longer sufficient (if it ever was) when it comes to training the modern workforce.
In this episode of The Business of Learning, we sat down with Parker Donnafiled, CPTM, a learning specia
The Business of Learning, Episode 63: Going Global - Training an International Audience
Today's workforce is more globally dispersed than ever before, with some employees logging on to the same virtual meeting oceans apart from their colleagues. While globalization has brought with it numerous opportunities for organizations (and employees), delivering training to an international audience can be a challenge.
In this episode of The Business of Learning, we spoke with Ken Stockman, se
The Business of Learning, Episode 62: Women’s Leadership Development – Common Challenges and Actionable Solutions
From navigating gender bias to dealing with systemic issues like the pay gap, women have long faced challenges in the workplace. These challenges and more have led to what’s commonly known as the “women’s leadership gap,” or the underrepresentation of women in leadership, most notably in the C-suite.
In honor of Women’s History Month, in this episode of The Business of Learning, we spoke with Cath
The Business of Learning, Episode 61: L&D’s Role in Supporting Career Mobility
LinkedIn Learning’s 2023 Workplace Learning report found that the C-suite’s top priority is keeping employees motivated and engaged. Their second highest priority? Giving employees opportunities to move into different roles within the business.
We wanted to find out more about how learning and development (L&D) can help organization support internal career mobility. So, in this episode, we spoke w
The Business of Learning, Episode 60: Leading Learning in 2023
To kick of season 6 of “The Business of Learning,” we spoke with Kristin Davis, CPTM, training supervisor for the Wake County Government, Lauren Harris, CPTM, assistant director of training and development at the University of Colorado Boulder, and Amber Hancharick, CPTM, education and training manager at Northwest Bank, to learn what it takes to manage a thriving training function in 2023.
Tune i
The Business of Learning, Episode 59: Building a Strategic Training Function
Ongoing Training Industry research has found that strategic alignment is the most important process capability of great training organizations. The training function is expected to support the business by delivering programs and initiatives that improve human performance and, as a result, business outcomes. However, building a strategic training function can be a challenge, especially as business
The Business of Learning, Episode 58: Learning Tech, Simplified - How to Select and Manage Learning Technologies and Tools
Navigating the world of learning technologies can be daunting, to say the least. From tried-and-true learning management systems (LMSs) to virtual and augmented reality solutions, there’s no shortage of learning technologies on the market. However, selecting and managing learning technologies remains a challenge for even experienced learning leaders.
In this episode of The Business of Learning, we
The Business of Learning, Special Episode: Transformative Learning in the New World of Work
The world of work has transformed over the past few years, and the pace of change facing businesses around the world shows no signs of slowing down any time soon. In order to support employees in this new world of work, it makes sense that we need to transform our learning and development offerings, too. But how can learning leaders evolve their offerings to support modern learners, and what role
The Business of Learning, Episode 57: Thrive in the Age of Digital Transformation With Training and Development
Digital transformation is disrupting the way we work and learn, and many companies are struggling to keep pace. The digital skills gap continues to widen, and learning and development (L&D) leaders are tasked with delivering innovative programs and solutions that can help them navigate digital disruption and thrive in the future of work.
In this episode of The Business of Learning, we spoke with D
The Business of Learning, Special Episode: L&D at the U.S. Department of Veteran Affairs – An Inside Look
In today's fast-paced business environment, a learning culture is a strategic business advantage. However, creating a learning culture can seem daunting for even seasoned learning leaders.
This episode of The Business of Learning, sponsored by KPMG Learning Services, offers an inside look at how the U.S. Department of Veteran Affairs (the "V.A.") created a culture of learning and growth by partne
The Business of Learning, Episode 56: Learning Across the Employee Lifecycle - How Training Can Improve the Employee Experience
Employee engagement and retention remain two top challenges for business across industries. Learning and development (L&D) leaders can help by delivering training across the employee lifecycle, ensuring that learners receive the development opportunities they’re looking for — no matter where they are in their career journeys.
In this episode of The Business of Learning, we spoke with Dana Baker, D
The Business of Learning, Episode 55: How Training Can Support a Human-centered Workplace
Today's world of work is more human centered than ever. This brings both challenges — such as the increased need for soft (i.e., human) skills — and opportunities — such as greater flexibility in how we work and learn, as well as a greater emphasis on employee wellness and well-being.
In this episode of the Business of Learning, we spoke with Jen Dudeck, chief people officer at RedHat, and Baya
The Business of Learning, Episode 54: Learning Leader or Undercover Detective? Identifying Training Needs
Training Industry research has found that diagnostics — the process of identifying performance needs and determine whether or not training can solve them — is a key process capability of great training organizations. However, identifying training needs isn't easy ... especially in today's globally dispersed business environment.
To learn how learning leaders can channel their undercover detective
The Business of Learning, Special Episode: Deliver Future-forward Training With AI
Artificial intelligence (AI) has already transformed how we shop, watch movies and surf the internet. Now, it's set to transform learning and development (L&D) — for the better. In this special episode of The Business of Learning, sponsored by CYPHER Learning, we spoke with Graham Glass, founder and chief executive officer of CYPHER Learning, to learn more about AI-powered learning.
Listen now to
The Business of Learning, Special Episode: Leadership Coaching and Development
Today's business environment is marked by rapid shifts in how we work and learn, and businesses across industries need effective leaders who can guide their teams into the future. However, developing leaders who can succeed despite these shifts isn't easy. Fortunately, leadership — just like any other skill — can be learned through ongoing training and development.
In this episode of The Business
The Business of Learning, Episode 53: Training at Your Fingertips - Enabling Learning in the Flow of Work
To stay competitive in today’s rapidly shifting market, companies can’t rely on a once-a-quarter course or workshop to upskill and reskill employees. The most successful organizations are weaving learning into employees’ daily workflows. In this episode, we spoke with Steve Young, global head of employee experience and leadership assessments at Caterpillar, and Heer Kansal, global technical L&D le
The Business of Learning, Episode 52: Pioneering Change - The Power of Equitable Learning and Development
Learning has the power to drive change, especially when it’s made accessible to learners from diverse groups, or when its goal is to improve diversity, equity and inclusion (DEI) across the organization. To learn how training can help drive a more inclusive future of work, we spoke with Anson Green, senior manager of economic opportunity at Tyson Foods, Lori Spicer Robertson, vice president of DEI
The Business of Learning, Special Episode - The New ”Learning Economy:” How Training Can Help Companies Stay Ahead of Change
From the rise of remote and hybrid work to digital transformation and its resulting demand for a digitally fluent workforce, organizations are relying on learning and development (L&D) more than ever before.
In episode of The Business of Learning, sponsored by Execonline, we spoke with Stephen Bailey, chief executive officer of ExecOnline. Stephen, to learn how L&D can help drive and sustain busi
The Business of Learning, Episode 51: Continuous Coaching and Feedback
Coaching is a valuable tool for professional development, benefiting both coaches and coachees and boosting business outcomes as a result. However, building a culture of coaching and continuous feedback doesn’t build itself … especially in a digital environment. To learn how learning and development can help, we spoke with Erin Goldman, manager of people development at ZipRecruiter, Sharon Delaney
The Business of Learning, Episode 50: Hybrid Learning Is Here. Are You Ready?
With more companies having some employees work on site, and others remotely, and some with a combination of both, hybrid training has arrived as a new way to deliver training to the modern workforce, but it’s not without its challenges. To learn more about hybrid learning, we spoke with Dr. Grace Chang, associate director of research and development at EY, and Vidya Krishnan, chief learning office
The Business of Learning, Special Episode: Digital Learning Adoption Challenges and Solutions
COVID-19 accelerated the adoption of digital learning across organizations worldwide. However, many companies are still at the beginning of their digital adoption journeys.
In this special episode of The Business of Learning, sponsored by CrossKnowledge, we spoke with Jan Rijken, learning director at CrossKnowledge, to learn how L&D can support digital adoption across the enterprise.
The Business of Learning, Episode 49: L&D’s Role in Retaining Talent During he Great ResignationT
The Great Resignation has caused employees across industries to quit their jobs at record rates in favor of new opportunities that better align with their interests, values and goals. To learn more about how learning and development can help organizations retain their people, and attract new talent, we spoke with Julian Malnak, global director of L&D at Goodyear, and Julie Winkle Guiloni, a column
The Business of Learning, Episode 48: Beyond Training - L&D‘s Role in Building Company Culture
The Great Resignation is in full swing, with employees across industries reevaluating their priorities and often leaving their jobs for more meaningful work at companies that invest in and support their professional development. In this episode of The Business of Learning, we spoke with Joe Scarfone, a global learning and development consultant at Lenovo, and Megan Jakes, director of talent, cultu
The Business of Learning, Episode 47: How to Support and Measure Employee Performance
One of the most difficult parts of being a leader is evaluating employees’ performance: How can you really tell if your team members are hitting the mark or are falling up short? How can you make sure you’re giving the right feedback, and enough of it? And, most importantly, how can you connect the dots between individual performance and organizational success?
To find out the answers to the ques
The Business of Learning, Episode 46: Ready, Set, Pivot — Building Agile Learning Programs
With the way we work — and learn — transforming at an unprecedented pace, building Agile learning programs is more important than ever. However, creating adaptive and flexible programs that can shift alongside business priorities isn't easy. We spoke with Marjorie Van Roon, a Certified Professional in Training Management and senior manager of learning and development at Best Buy Canada, to learn
The Business of Learning, Special Episode: Measure to Prove. Measure to Improve.
Training measurement is a notoriously difficult aspect of the training manager role. However, measuring the impact of training is essential for proving learning and development (L&D)'s impact on the business — and your own.
In this special episode of The Business of Learning, sponsored by GP Strategies, Bonnie Beresford, director of performance and learning analytics at GP Strategies, answers our
The Business of Learning, Special Episode: Your Virtual Training Questions, Answered
COVID-19 accelerated the rise of virtual learning, with many companies shifting to hybrid or remote work, they looked to remote learning as a way to upskill and train their workforce with the tools and skills they needed to thrive. We also know that remote and hybrid work isn’t going away any time soon, which means virtual training is here to stay.
We spoke with Jeb Blount, chief executive office
The Business of Learning, Episode 45: Building Business Acumen as a Learning Leader
Learning and development leaders are also business leaders responsible for delivering training that drives results. However, most of us aren’t born business-savvy. Fortunately, business acumen is a skill that can be learned. We spoke with Emily Ricco, senior manager of learning design in global enablement at Salesforce and Micah Jacobson, director of learning design in global enablement at Salesfo
The Business of Learning, Episode 44: How to Bounce Back - Training's Role in Building Resilience
Resilience is an invaluable trait in both our personal and professional lives. It arms us with the strength and agility we need to overcome obstacles and thrive in the face of change. We spoke with Gavin Sutton, head of learning and development at Ogilvy, and Tricia Inderhees, learning and development consultant leader at the Cincinnati Insurance Companies and an Agile-certified HR and L&D profes
The Business of Learning, Episode 43: How to Become an Effective Internal Consultant
We spoke with Susan Kish, an education and training advocate for The Superior Group, and De’Lisa Stringer, a project manager and diversity and inclusion practitioner, to learn how L&D leaders can build internal consulting skills and become trusted business partners.
The Business of Learning, Episode 42: Building Psychological Safety in Learning Programs
Dr. Amy Edmondson first introduced the idea of psychological safety while conducting research as a Ph.D. candidate at Harvard Business School. Now, businesses across industries strive to build psychological safety on their teams, which is proven to drive innovation and business outcomes as a result.
In this episode of "The Business of Learning," we spoke with Dr. Edmondson, Novartis Professor of
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