DELIVERED
Delivered is a podcast that explores the world of digital products, business strategies, and innovation. It features insights from business owners, executives, creatives, and tech experts, aiming to uncover what makes successful digital products stand out. The show is produced by Infinum, a digital product agency, and hosted by Georgios Athanassiadis.
Episodes
Your biggest cybersecurity risk is also your best defense with Kam Karaji
95% of cybersecurity breaches involve a human factor. It’s why many organizations build security programs around minimizing human error, adding more controls, more monitoring, and more restrictions.Kam Karaji, the NFL’s Director of Cybersecurity & Risk Management, believes that’s the wrong starting point.Drawing on his experience as both a cybersecurity leader and a former police commander and
AI didn't kill SaaS, it raised the bar with Tomislav Car
Every day, someone on LinkedIn declares SaaS dead. A shiny new coding tool drops, and the story going around is: why pay big money for software when you can just vibe code your own? Tomislav Car, a tech entrepreneur with 20+ years of experience and CEO of Productive, isn’t buying the whole SaaS-Pocalypse narrative, at least not the way it's usually told. The buy-vs-build dilemma is older than
Accessibility as an advantage, not a compliance checkbox with Rebecca Pakin
Roughly 16% of the global population lives with some form of disability. Yet despite growing awareness and regulatory pressure, 95% of the world's most-visited homepages still fail basic accessibility standards. Inaccessible digital products pose challenges not only for the billions of people living with permanent or short-term disabilities but also for anyone who finds themselves using a dev
AI gave designers superpowers but they’re misused with Alexander Zeh
Design teams have never had more raw power. Thanks to AI, prototypes that once took weeks now take hours, and the line between designers and engineers is blurring.But faster execution doesn’t automatically lead to better products. Many teams are simply building the wrong things faster, wasting time, energy, and tokens in the process. When almost anything can be built, the real challenge becomes d
The best project managers are servant leaders with Yann Thézénas
Project management has a branding problem. The word ‘manager’ implies authority and control, someone who directs, decides, and delegates from the top. But the best PMs don’t operate like that. They create a safe and productive environment for others to do their best work.In 2026, as teams become more autonomous and AI accelerates delivery, the human dimension of the job matters more than ever. The
Modern product thinking inside a 270-year-old brand with Sam McCarthy
Unlike most tech companies, Sotheby’s doesn’t ship fast and break things. The auction house has been selling rare art and luxury objects for almost 270 years, and their clients expect a white-glove experience at every touchpoint. When your buyer pool is small and consists of ultra-high-net-worth individuals, you can’t afford to lose their trust with a feature rollout that’s a little buggier than i
ZEST: Framework for design leaders with Joost Huver
In this episode of Delivered, Joost Huver shares ZEST, a practical cheat sheet born from his decade-long journey from junior designer to design director. Where most leadership frameworks focus on hierarchy, process, or performance metrics, ZEST reframes it around creative energy, taste, and human connection, the elements that elevate good work into meaningful work.If you’re a designer stepping int
Can human creativity survive the AI era? with Jesse Feister
In this episode of Delivered, you can learn learn what happens to human creativity when AI enters the creative process.Can it thrive in a world shaped by speed and algorithms? When everyone has access to the same tools, what truly sets great creative work apart? And what can artists bring to an efficiency-driven business world?We sat down with Jesse Feister, executive director at the Webby Media G
Build an ugly MVP and watch your startup win with Taylor Halliday
In this episode of Delivered, you can learn why speed and customer feedback matter more for startup success than building the perfect product.We sat down with Taylor Halliday, co-founder and CEO of Ravenna, and a serial entrepreneur. Under his leadership, Ravenna raised $15 million in funding and gained recognition for its innovative Slack-native platform that streamlines support for IT, HR, and r
AI won’t save your gym, leadership will with Jon Brady
In this episode of Delivered, you can learn what’s next in fitness and how to position your business for success.We sat down with Jon Brady, a lifelong athlete and global leader with over 30 years of experience in fitness. As the president of Midtown Athletic Clubs, Jon led the transformation of their flagship Chicago club into one of the world’s best luxury health clubs. Known for his innovative
Hello AI, goodbye UX as we know it with Constantine Gavrykov
In this episode of Delivered, you can learn how to successfully navigate the future of UX and product design as AI agents take on the role of the user.We sat down with Constantine Gavrykov, a design leader with 20+ years of experience in product and UX design. As a Senior Director of Product Design at Decathlon, he focuses on creating product and user experiences that turn heads, drop jaws, and de
Why your next hire should be an AI agent with Ivan Burazin
In this episode of Delivered, you can learn how to prepare your business for the next chapter in the AI evolution.We sat down with Ivan Burazin, co-founder and CEO of Daytona, a fast-growing startup providing a secure infrastructure for running AI-generated code. His vision for Daytona is to make software development more accessible, efficient, and enjoyable for developers of all backgrounds. Ivan
Startup ending the EV charger chaos with Kameale C. Terry
In this episode of Delivered, you can learn how one founder turned the issue of unreliable EV charging infrastructure into a thriving business.We sat down with Kameale C. Terry, co-founder and CEO of ChargerHelp!, a tech-driven EV charging station repair and maintenance company. Kameale’s innovative approach blends real-world data, predictive analytics, and machine learning to tackle the biggest r
Recycling starts with design with Pia Baker
In this episode of Delivered, you can learn why recycling starts with package design and how this can benefit your brand, your consumers, and the planet.We sat down with Pia Baker, Director of Marketing at Association of Plastic Recyclers (APR), an international non-profit focused on improving recycling. With 20+ years of brand experience, she previously led sustainability marketing at Nestlé Wate
Improve meetings using workshop principles with Rebecca Courtney
In this episode of Delivered, you can learn how to turn your meetings into engaging sessions that deliver results using proven workshop principles.We sat down with Rebecca Courtney, a facilitation coach and collaboration designer at the award-winning product design and strategy studio AJ&Smart. For 10+ years, she’s been leading workshops for some of the most well-known companies. Key learnings
The AI honeymoon is over with Josh Harguess
In this episode of Delivered, you can learn what’s beyond the hype and where AI will take us next.We sat down with Dr. Josh Harguess, the AI Security Chief at Cranium, a leading AI security and trust platform that spun out of KPMG. With 60+ publications, three best paper awards, and five issued patents, Josh has been on the frontlines of AI safety and effectiveness for over a decade.Key learnings:
Trailer
In a world where 95% of digital products fail, we’re on a mission to find out what sets the 5% apart, bringing you insights from change-makers — business owners, company executives, creatives, tech experts, and other brilliant minds.Brought to you by Infinum, a leading digital product agency, and hosted by Chris Bradshaw, Infinum’s product strategy director.Have feedback or want to recommend a fut
Navigating AI security and governance in 2024 with Jonathan Dambrot
In this episode of Delivered, you can learn how to adopt secure and compliant AI practices and build a thriving business.We sat down with Jonathan Dambrot, the CEO and co-founder of Cranium AI, a leading AI security and trust platform that spun out of KPMG. Tap into Jonathan’s 20 years of experience in IT, cybersecurity, and third-party risk management to successfully navigate the complexities of
Protecting your business from cyber threats with Bojan Belušić
In this episode of Delivered, you can learn about the best practices for safeguarding your organization from cyber threats.We sat down with Bojan Belušić, a seasoned cybersecurity expert, to discuss how to identify and prevent the most common types of cyberattacks today, the impact of emerging technologies on cybercrime, cybersecurity regulations, and the Security by Design approach to product de
Creating digital experiences for the future with Nico Köhler
In this episode of Delivered, you can learn about building innovative digital products customers will love for years to come.We sat down with Nico Köhler, the head of product experience at the legendary Leica Camera, to discuss his approach to product management and Leica’s track record of launching innovative products.Key learnings:Learn from Leica Camera’s digital transformation journey and how
Innovating through design thinking with Jason Grant
In this episode of Delivered, you can learn about the innovative problem-solving approach of design thinking and its role in building human-centric products and companies.We sat down with Jason Grant, a UX designer and design coach with over 15 years of experience whose expertise lies at the intersection of business, design, psychology, and technology.Key learnings:Find out what design thinking is
Balancing innovation and responsibility in AI adoption with Tim Daines
In this episode of Delivered, you can learn how to unlock the full potential of AI for your business with a responsible and data-driven approach.We sat down with Tim Daines, a data and AI product expert with over 15 years of experience, who helped major brands like McKinsey & Company, AWS, and Hitachi discover and deliver innovative product solutions.Key learnings:Discover the opportunities an
Grow a thriving business through storytelling with Gareth Dimelow
In this episode of Delivered, you can learn how to unlock your brand’s full potential with business storytelling. We sat down with Gareth Dimelow, chief storyteller and co-founder of Inside Stories. Gareth’s unique approach was born out of frustration with the marketing industry’s over-reliance on content over story. He’s now on a mission to help business owners authentically engage with their tar
Standout branding in the digital era with Laura Weldon
In this episode of Delivered, you can learn about branding that drives business growth and how to get your message across all channels and touchpoints in the digital-first economy. We sat down with Laura Weldon, founder and creative director at Studio LWD. With over 15+ years of experience, she’s helped build some of the world’s most iconic brands, such as Virgin, Nike, Tesco, Aldi, and British C
Building a successful SaaS product with Mark McDermott
In this episode of Delivered, you can learn about the role of UX, user feedback, product strategy, and leadership in the journey of building a successful SaaS business. We sat down with Mark McDermott, a true trailblazer in the digital signage industry. As the co-founder and CEO of ScreenCloud, Mark shares his journey of transforming his company into a globally trusted platform serving over 9000
Workshops as catalysts for innovation with Brittni Bowering
In this episode of Delivered, you can learn how workshops can serve as powerful catalysts for creating winning digital products.We sat down with Brittni Bowering, a master workshop designer, facilitator, trainer, and event host with a background in B2B content strategy and standup comedy. Her superpower is bringing people together to achieve great things, and she helped notable brands such as Twit
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