The CIO In The Know Podcast
Hosted by Tim Crawford, this podcast features raw, no-nonsense conversations with CIOs and CxOs driving change across industries. Each episode goes beyond buzzwords to explore the decisions, dilemmas, and disruptions defining modern technology leadership, including customer experience, scaling innovation, cybersecurity threats, and cultural shifts. Aimed at technology leaders ready to challenge convention and lead with impact, new episodes drop regularly.
Episodes
The power of the CIO network and the impact b-school innovation has on corporations with Howard Miller
In this podcast episode, Howard Miller, CIO of UCLA Anderson, shares insights on the often isolating nature of the CIO role and highlights the critical importance of networking. He discusses his journey, the integration of AI in education, and how business schools foster innovation. Miller emphasizes that successful technology leadership is about aligning with business objectives and building stro
The CIO runs a marathon, not a sprint with Ellora Sengupta
In this podcast episode, Tim Crawford interviews Ellora Sengupta, CIO of EverCommerce, discussing the growing importance of AI councils in organizations. Ellora shares insights on transitioning AI from concept to implementation, her leadership evolution, and managing team dynamics. She emphasizes maintaining a work-life balance while transforming business through technology.
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Counterintuitive thinking, the chief context officer and creating space with Eduard de Vries Sands
In a recent podcast, Eduard de Vries Sands, CIO of EVERSANA, discusses the evolving role of CIOs towards becoming Chief Context Officers. He emphasizes the importance of a product operating model focused on business outcomes, reducing reliance on traditional IT management, and fostering a culture of innovation and learning within teams to drive value.
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How life as an inverted tree leads to technology optimism with Gaurav Singal
In this podcast episode, Tim Crawford interviews Gaurav Singal, CTO of Cantaloupe, who discusses his unique perspective on life and technology through the metaphor of an inverted tree. Gaurav emphasizes the necessity of understanding the business and customer service roles to foster innovation and balance risk with optimism, particularly in technology adoption.
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The importance of people and how not to be a mushroom with Cindy Stoddard
This week's CIO in the Know podcast features Cindy Stoddard, Adobe's SVP and CIO, discussing the evolving role of CIOs in the AI era. Key topics include addressing past technical debt, the importance of infrastructure, work-life balance, and fostering a people-centric culture. Cindy emphasizes the significance of curiosity and strategic human connections in leadership.
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Shaping the Future of CIOs Through a Business-Centric Approach with David Costar
In a recent podcast episode, David Costar, CIO of Wolfspeed, shares insights on the evolving role of CIOs, emphasizing the need for a business-first mindset. He discusses the importance of curiosity, understanding operational dynamics, and adapting to rapid technological changes, including AI's impact on business models and digital transformation.
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Exploring the Impact of Remote Work and Industry 4.0 with Martin Davis
In this podcast episode, Tim Crawford interviews Martin Davis, managing partner at Dunelm Associates, discussing Industry 4.0 and pandemic-induced changes. They explore the significance of data in decision-making and the vital role of CIOs in driving business transformation. Davis emphasizes a customer-centered approach and the importance of cohesive operations across industries.
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Navigating the Evolving Intersection of Technology and Trust with Ashwin Rangan
This week on the CIO in the Know podcast, Tim Crawford speaks with Ashwin Rangan, ICANN’s SVP of Engineering and CIO, about how the pandemic has shifted technology's role in business and society. They discuss the significance of the internet, technology's philosophical impact, trust erosion, and the necessity for bridging communication gaps in the tech sector.
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Creating value where people and tech intersect with Sharon Mandell
In a recent podcast, Sharon Mandell, CIO of Juniper, discusses the evolving role of IT amidst rapid business change, emphasizing digital transformation as a continuous process. She highlights AI's potential in reducing operational pressures and addresses the risks of technical debt, advocating for a balance between growth and risk management in technology investments.
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Navigating the complexities of privacy with Jason Sarfati
This week’s podcast features Jason Sarfati, Chief Privacy Officer at Gravy Analytics, discussing navigating privacy complexities for executives. He highlights challenges of various privacy laws, emphasizes the importance of ethical data practices, and advises on balancing legal compliance with brand reputation. Sarfati stresses investment in privacy efforts for long-term success.
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Navigating through business transformation with Nellson Burns
This podcast features Nellson Burns, CIO of Daltile, discussing how the COVID-19 pandemic accelerated business transformation within the company. He highlights the importance of technology in enhancing customer experiences and reflects on his growth as a leader. The conversation also touches on cloud solutions, AI, and the challenges of technical debt.
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The importance of being data driven with Justin Borgman
In this podcast episode, Tim Crawford speaks with Justin Borgman, CEO of Starburst, about the growing focus on data in organizations. They discuss the importance of being data-driven, navigating data literacy, and assessing data maturity. Justin emphasizes using data for decision-making and adapting business strategies to evolving market conditions.
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Changing how we think about technology with Karl Mosgofian
In a recent podcast, Karl Mosgofian, CIO of Gainsight, discusses the evolving role of CIOs in business transformation and customer engagement. He emphasizes the need for CIOs to focus beyond technical deployments to how solutions are utilized across departments, facilitating collaboration, and fostering trust within organizations to enhance productivity and customer relationships.
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Leading through a pandemic with Ahsan Baig
In this podcast episode, Ahsan Baig, CIO of AC Transit, discusses the positive impacts of the pandemic on innovation within his organization. He highlights the increased demand for technology, navigating change in a government setting, and the balance between pragmatism and innovation. Baig shares personal reflections on leadership and adaptability during this transformative period.
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Mapping the data lineage and data provenance in the enterprise with Rich Miller
In this podcast episode, Tim Crawford interviews Rich Miller, CEO of Telematica, about data lineage and provenance. They discuss how data lineage represents the flow of data from origin to usage, while provenance denotes ownership and responsibility. These concepts are crucial for compliance, data quality, and enterprise decision-making.
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Mapping the landscape from edge to cloud with Mark Thiele
In this week's podcast, Tim Crawford speaks with Mark Thiele, CEO of Edgevana, about the evolving edge-to-cloud landscape. They explore how enterprises can leverage edge computing, its relationship to IoT, and its impact on data management and security. Thiele emphasizes the importance of understanding the value and opportunities presented by edge technology for businesses.
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What is Data Gravity with Dave McCrory
In this podcast episode, Dave McCrory, CEO of Data Gravitas, discusses the concept of data gravity, emphasizing its importance for businesses. He elaborates on misunderstandings surrounding data value, the pitfalls of data lakes, and the economic aspects of data. McCrory argues that understanding data's nuances is crucial for maximizing its value and minimizing risks.
The post What is Data Gravity
Immutable security for immutable infrastructure in the enterprise with Mike Kail
In this podcast episode, Mike Kail, CTO of Everest, discusses immutable infrastructure and its significance in cloud environments. He addresses risks associated with Layer 8, such as configuration drift and the challenges of integrating security into DevOps. The conversation emphasizes automation, collaboration, and proactive security measures for enterprise resilience.
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Unique CIO opportunities in times of crisis with Jerry McGlynn
In this podcast episode, Tim Crawford interviews Jerry McGlynn, former CIO of Specialized and Interim CIO of Disney Studios. They discuss the evolving role of CIOs amid pandemic challenges, emphasizing companies' current opportunity to innovate without fear of short-term repercussions. McGlynn highlights the importance of agility and data-driven decision-making for long-term success.
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The future role of data centers in the enterprise with Mark Thiele
In this episode, Tim Crawford interviews Mark Thiele, CEO of Edgevana, discussing the evolution of data centers since their provocative "Death of the Data Center" presentation in 2009. Thiele emphasizes that corporate data centers remain relevant, adapting to modern needs and technologies, influenced by factors like cloud adoption and edge computing.
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Authentic leadership in times of crisis with Lisa Davis
This week on the CIO in the Know podcast, Tim Crawford interviews Lisa Davis, Chief Information Officer at Blue Shield of California. Lisa discusses her rapid adaptation to remote work amid the pandemic, the importance of authentic leadership, and the role of women in leadership. She emphasizes driving healthcare transformation and maintaining employee well-being.
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The importance of dark data in the enterprise with Rich Miller
In this podcast episode, Tim Crawford interviews Rich Miller, CEO of Telematica, discussing the significance of dark data in enterprises. Miller emphasizes that over half of enterprise data is dark, underutilized, but crucial for decision-making. He highlights strategies for accessing this data, its monetization potential, and the importance of regulatory compliance.
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Taking a people centered leadership approach with Ken Grady
In a recent podcast, Ken Grady, CIO of IDEXX, discusses the evolution of people-centered leadership in IT over the past six months. He highlights the necessity for adaptability in a virtual work environment and emphasizes the role of technology in fostering collaboration and inclusion. Grady also shares insights on leadership challenges and opportunities during the COVID-19 crisis.
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Building trust in data with Christal Bemont
In this podcast episode, Tim Crawford interviews Christal Bemont, CEO of Talend, about the critical role of data in business. They discuss data trust issues, the importance of quality and accessibility, and how technology can enhance data confidence. Christal emphasizes that effective leadership and a solid strategy around data are essential for informed decision-making.
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Managing the cybersecurity of a distributed enterprise with Mike Kail
In this podcast episode, Tim Crawford interviews Mike Kail, the CTO of Everest, on managing risk in a distributed workforce. They discuss evolving work-from-home practices, the shift to a zero trust security model, and the need for organizations to adapt their cybersecurity measures. Emphasis is placed on user communication and experience.
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Understanding edge to the enterprise with Mark Thiele
In this podcast episode, Tim Crawford speaks with Mark Thiele, CEO of Edgevana, about the significance of edge computing in enterprise transformation. Thiele explains how edge technology enhances customer engagement, streamlines operations, and presents both opportunities and risks, particularly concerning cybersecurity. The discussion emphasizes the importance of leveraging edge for effective com
Moving from tactical to strategic with Ralph Loura
In this week's episode of the CIO in the Know podcast, host Tim Crawford interviews Ralph Loura, CIO of Lumentum. They discuss Loura's leadership during crises, the social impact on business, and evolving technology and innovation. Loura emphasizes the importance of adaptability and strategic thinking in IT amid changing circumstances, suggesting a future of increased remote work.
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The role of technology in the fan experience with Charles Sims
In this podcast episode, Charles Sims, Head of Technology for the Los Angeles Clippers, discusses his role in enhancing fan experience through innovative technology. He shares insights about working with Steve Ballmer, the balance of technology in the game, and the importance of continuous fan engagement beyond traditional game days.
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Starting with the customer and working backwards with Prakash Kota
In a recent podcast, Autodesk CIO Prakash Kota discussed the company's shift from software shipping to subscription-based services. He emphasized the importance of the CIO role in digital transformation, focusing on customer engagement and collaboration with peers. Cloud and AI are pivotal in enhancing value, productivity, and employee experiences.
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Leading Digital Transformation in a Financial Institution with Sangy Vatsa
In this podcast episode, Sangy Vatsa, EVP and CIO of Comerica Bank, discusses the bank's digital transformation journey, highlighting the Tech Vision 2020 initiative. Vatsa outlines the collaborative "two-in-a-box" model, rapid cloud adoption of 100 applications in nine months, and future plans for Digital 2025 amidst evolving customer needs and regulatory requirements.
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Building the innovative learning health system with Aaron Miri
In this podcast episode, Aaron Miri, CIO of Dell Medical School and UT Health Austin, discusses the complexities of the healthcare ecosystem and the need for innovation. He highlights the challenges of data silos and the importance of creating a learning health system that prioritizes patient outcomes. Miri emphasizes collaboration, policy engagement, and leveraging technology to enhance healthcar
The unique value a CIO brings to customer engagement with Colleen Berube
In this podcast episode, Colleen Berube, CIO of Zendesk, discusses the evolving role of the CIO in enhancing customer engagement. She emphasizes the importance of a holistic understanding of customer experience and the need for CIOs to lead organizational changes. Berube shares insights on leveraging data and maintaining humility in leadership.
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The cost of awesome – Turning CHAOS into Order with Mitch Davis
In this episode, Mitch Davis, CIO of Dartmouth College, discusses transforming IT chaos into order and fostering a change-positive culture among clients. He emphasizes the importance of delivering great experiences, enhancing diversity within IT, and positioning the role of CIO as a strategic leader rather than just a service provider.
The post The cost of awesome – Turning CHAOS into Order
The customer and digital sovereignty are central to transformation with Les Ottolenghi
In this podcast episode, Les Ottolenghi, EVP and CIO of Caesars Entertainment, discusses the crucial role of CIOs in strategy, execution, and value creation. He shares insights on modernizing legacy systems to enhance customer engagement, emphasizing the importance of data privacy and understanding customer behavior through technology, ultimately driving business success.
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Enabling the millennial and Gen Z workforce with Wendy Pfeiffer
In a recent podcast episode, Chief Information Officer Wendy Pfeiffer discusses the evolving role of CIOs and the necessity for IT to adapt to the preferences of a workforce predominantly made up of millennials and Gen Z. She emphasizes the importance of software as an integral part of modern business while urging IT leaders to embrace diversity and revolutionary changes in technology practices.
T
Using technology as a business game changer with Mark Tonnesen
In this podcast episode, Mark Tonnesen, CIO at Freedom Financial Network, discusses emerging technologies and their impact on business operations. He emphasizes a balanced leadership approach, leveraging diverse experiences to drive innovation. Tonnesen highlights the importance of personalized customer experiences, automation, and enhancing employee engagement to create significant business value
A candid conversation about the CIO role with Ben Haines
In a recent podcast, Ben Haines, CIO of Verizon Media, discusses the evolving role of the CIO, emphasizing a shift from a purely technical focus to a strategic business perspective. He advocates for engaging with the helpdesk to understand business needs and highlights the importance of embracing failure as a learning opportunity.
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Finding talent in unusual places with Brian Hoyt
In a recent podcast, Brian Hoyt, CIO of Unity Technologies, discusses his collaborative relationship with the CEO and CFO. He emphasizes the importance of integrating business and technology, focusing on problem-solving and innovation. Hoyt highlights the value of diverse skill sets in IT and how cultivating a positive workplace culture enhances employee engagement and retention.
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The CIO plays a key role as the connective tissue of the organization with Mark Grimse
In this week's podcast, Tim Crawford interviews Mark Grimse, VP of IT at Rambus, discussing the integration of emerging technologies like RPA, ML, and AI in a 25-year-old engineering firm. Grimse emphasizes the importance of innovation and collaboration, particularly how startups can reveal unseen challenges, as seen with Uber's disruption of traditional taxi services.
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The CIO engaging customer experience for enterprise success with Yousuf Khan
In this podcast episode, Yousuf Khan, CIO at Moveworks, discusses the evolving role of CIOs, emphasizing their shift towards customer-facing responsibilities and enhancing customer experience. He highlights three keys to building effective relationships and stresses the importance of community in decision-making. Yousuf advocates for a transformational approach in leveraging technology to drive bu
Understanding the role of the CIO and beyond with Bryan Ackermann
This week, Tim Crawford interviews Bryan Ackermann, CIO of Korn Ferry, about the evolving role of CIOs. He emphasizes the need for CIOs to merge technological expertise with business acumen, dispelling the notion of IT as merely a cost center. Acknowledging the complexities of the role, he highlights the importance of leadership in technology strategy.
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Building on experiences inside and outside of IT with Bryan Muehlberger
This podcast episode features Bryan Muehlberger, CIO of Beachbody, discussing his unique career path and insights on the evolving role of CIOs. He emphasizes the importance of business acumen alongside technological expertise, addressing challenges CIOs face, and advocating for proactive leadership. Bryan shares guiding principles and highlights the significance of integrity and curiosity in his r
The value of the CIO as anthropologist with Jason “JJ” James
Introduction This week I’m joined by Jason “JJ” James who is the CIO for Optima Healthcare Solutions. JJ is also the author of the upcoming book “Make IT work: Practical IT guide to mergers and acquisitions.” In our conversation, JJ……
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Solving complicated problems using people, cloud and data with Dave McCandless
In a recent podcast, Dave McCandless, Vice President of IT at Navis, discusses the complexities in the shipping industry's reliance on technology like cloud computing. He emphasizes that while vendors often simplify these challenges, true solutions require nuanced strategies. The conversation also highlights data optimization and its role in transforming maritime operations.
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Generating IT value by solving business problems with Mark Settle
In this podcast episode, Tim Crawford interviews Mark Settle, CIO of Okta, discussing the evolving role of IT leadership. Settle emphasizes the value of IT in generating business efficiency and strategic initiatives while warning against the pitfalls of myopic cost management. He advocates for CIOs to engage directly with business operations and customer interactions to stay relevant and drive val
Great employee experiences lead to great customer experiences with Ashwin Ballal
This week's podcast features Ashwin Ballal, Medallia's first CIO, discussing the vital link between employee and customer experiences. He emphasizes the need for companies to operationalize customer experience using data while considering privacy and a strong moral compass. Ashwin highlights the evolving role of the CIO as a strategic leader in technology.
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What got you here is not going to get you there with Sheila Jordan
This week's podcast features Sheila Jordan, CIO of Symantec and author of "You Are NOT ruining your kids." She discusses the evolving complexities of the CIO role, the importance of diversity in driving business outcomes, and her book, which aims to alleviate working mothers' guilt by presenting a positive perspective on their experiences.
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IT’s secret sauce for business success with Kevin Haskew
This podcast episode features Kevin Haskew, CIO of ON Semiconductor. He emphasizes the importance of soft skills alongside technical abilities for business success in IT. The conversation touches on digital transformation, the necessity of understanding business operations, and balancing innovation with quality assurance. Haskew shares insights from his dual roles in IT and on the board of Desert
Finding business value in unexpected places with Steve Comstock
In this week's CIO in the Know podcast, Tim Crawford interviews Steve Comstock, CBS Interactive's CIO, discussing the evolving role of CIOs from mere technologists to essential business partners. They explore the significance of humility, learning from failures, and embracing emerging technologies, emphasizing the importance of collaboration in driving business success.
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Adding Value as CIO in a Digital Native World with Paul Chapman
This week’s podcast features Paul Chapman, CIO of Box, discussing the evolving role of the CIO in a digital-first world. He highlights the need for reinvention to add value through frictionless experiences and effective transformation roadmaps. The conversation emphasizes embracing innovation and building strategic partnerships within organizations to drive success.
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Running IT as a customer-focused organization with Jonathan Feldman
Introduction In this episode, I’m joined by CIO Jonathan Feldman. Jonathan is the Chief Information Officer for the City of Asheville, North Carolina. One of Jonathan’s core beliefs is that you can’t run IT without being a customer-focused organization.  Civic……
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What it means to be a transformational leader with Jay Ferro
In this episode of the CIO in the Know podcast, host Tim Crawford talks with CIO Jay Ferro about the evolving role of the CIO. They discuss the differences between traditional and transformational CIOs, the importance of self-awareness and adaptability, and the need for CIOs to engage strategically with the board and organization to drive meaningful change.
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How a CIO Builds a Culture of Innovation with Jag Randhawa
In this podcast episode, Jag Randhawa, CIO and author of "The Bright Idea Box," discusses the role of CIOs in driving innovation, emphasizing the significance of technology and strategic thinking in business. He underscores the importance of collaboration with other leadership roles and shares insights on effective leadership and the execution of innovative ideas for organizational growth.
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The CIO’s role in customer engagement with Stuart Appley
In this podcast episode, Tim Crawford interviews Stuart Appley, the Managing Director for Digital and Technology at CBRE, discussing the evolving role of the CIO in enhancing customer engagement. They explore the importance of CIOs acting as business leaders, collaborating with the C-suite, and addressing the gap between technology and customer experience, emphasizing a client-facing approach.
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Spotlighting Technology Through the Curious CIO with Patrick Steele
In this podcast episode, Tim Crawford interviews Patrick Steele, an experienced CIO and current Chair of the CIO Advisory Board at Blumberg Capital. They discuss the evolving role of the CIO, the importance of business acumen, and the challenges of fostering collaboration with the C-suite. Curiosity and proactive engagement are essential for CIOs to effectively integrate technology into business s
The Evolving CIO, Boards and CyberSecurity with Patricia Hatter
In this podcast episode, host Tim Crawford interviews Patricia Hatter, former CIO of McAfee, about the evolving role of Chief Information Officers. They discuss the need for collaboration across business functions, the importance of understanding cybersecurity, and the value CIOs bring to corporate boards. Hatter emphasizes the significance of adapting to technological advancements and proactively
CIOitk Introduction with Tim Crawford
Tim Crawford introduces the CIO in the Know podcast, launching in early 2019. Targeting CIOs and executives, the 20-30 minute episodes will focus on business and technology transformation through provocative discussions. Listeners can find more details on the CIO ITK website, SoundCloud, and iTunes, and are encouraged to subscribe.
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