Masters of Dispute Resolution

A Family’s Grief Sep 30, 2026 00:57:17 Season 07 Episode 04 Hon. Paul A. Bacigalupo, Ret., joined ADR Services, Inc. in 2024 after 22 years as a Judge of the Los Angeles Superior Court. As a mediator, Judge Bacigalupo is characterized by his persistent curiosity to achieve resolution and his ability to ask the right questions at the right time. In this episode, Judge Bacigalupo shares the story of a woman’s death in a skilled nursing

No Foul Play Sep 7, 2026 00:57:21 Season 07 Episode 03 Hon. Victoria Wood (Ret.) established her successful track record of settling highly disputed cases during her time as a Judge for the Superior Court of Napa County, where she served her community with dedication for nearly two decades. In this episode, she relates the story of a mother and two adult daughters, co-owners of a house in which they lived, embroiled in a contenti

Two Wrongs — Making it Right Aug 17, 2026 00:43:31 Season 07 Episode 02 Phyllis W. Cheng, Esq., has excelled at every stage of her career, and for nearly seven years was Director of the Department of Fair Employment and Housing, the largest state civil rights agency in the United States. In this episode, Phyllis tells the story of a deaf woman, in the United States illegally, in the process of self-deporting, arrested by ICE and detained in a cit

The Bad Dad Jul 28, 2026 00:46:01 Season 07 Episode 01 Following a stellar career as a trial lawyer, Eric Ivary has resolved more than 1,000 cases across a variety of substantive areas during the course of his mediation career at ADR Services, Inc. To kick off Season 7, Eric relates the aftermath of a 9-year-old boy’s toy-related death, where the adults in his life had failed him, and the retailer and distributor of the toy had n

Trust Jun 13, 2026 00:51:31 Season 06 Episode 12 With over 25 years of experience, MyKhanh Shelton, Esq. brings a unique blend of legal acumen, practical business insight, conflict resolution expertise, and emotional intelligence to her full-time employment mediation practice. In this episode, MyKhanh conveys the story of a woman who moved across the country, enticed by a job offer with a company whose goals and values app

Crossing a Line May 27, 2026 00:39:48 Season 06 Episode 11 Lindsey Bayman, Esq. is a mediator with a strong track record of resolving complex civil disputes, particularly in the areas of employment, sexual assault and misconduct, entertainment, business litigation, and personal injury. She is particularly effective in moving difficult cases to resolution, especially those involving high emotion, reputational risk, or entrenched posit

The Case of the Sexual Socialite May 2, 2026 00:48:58 Season 06 Episode 10 Brad Bening is one of the most effective and well-regarded neutrals in Northern California, acting in the role of mediator as well as Special Master in cases which present unique challenges to case management and resolution. He has successfully mediated more than 2,000 cases with a success rate of more than 98 percent. In this episode, Brad tells the story of a conflict that

Neighbors Apr 14, 2026 00:55:31 Season 06 Episode 09 Michael G. Balmages, Esq., is an accomplished mediator and discovery referee with extensive experience as a trial lawyer, general counsel, and transactional lawyer, and has resolved more than 1,000 cases as a mediator and neutral with ADR Services, Inc. In this episode, Michael tells the story of a dispute between two neighbors over a 20-foot piece of property owned by the p

Family Disunion Mar 29, 2026 00:47:27 Season 06 Episode 08 Judge Vedica Puri (Ret.) has served as a trial lawyer, a partner in private practice, and a San Francisco Superior Court judge—experience that places her among the few neutrals who have sat in every seat that matters when cases are evaluated, tried, and resolved. In this episode of Masters of Dispute Resolution, Vedica Puri shares the story of a family torn apart in a disput

Friends and Business Mar 16, 2026 00:55:15 Season 06 Episode 07 Jeff Trueman, Esq., is an experienced, full-time mediator and arbitrator. He helps parties resolve a wide variety of litigated and pre-suit disputes and interpersonal problems concerning catastrophic injuries, wrongful death, professional liability, toxic and environmental torts, employment, business dissolution, and real property. Jeff joins Len Levy to tell the story of a b

The Guru Squatter Feb 23, 2026 00:47:33 Season 06 Episode 06 Phyllis W. Cheng, Esq., has excelled at every stage of her career, and for nearly seven years was Director of the Department of Fair Employment and Housing, the largest state civil rights agency in the United States. In this episode, Phyllis relates the story behind a dispute involving a recovering addict, her father, and the guru who had helped the daughter achieve sobriety

Cutting the Gordian Knot Feb 3, 2026 00:48:52 Season 06 Episode 05 Lance A. LaBelle, Esq., is a highly regarded mediator. Prior to joining ADR Services, Inc., and before embarking on a career as a full-time neutral, he practiced law as an AV-rated attorney for over 30 years, handling a wide variety of matters and specializing in insurance cases. In this episode, Lance and Len Levy discuss a dispute involving a seriously injured fireman, an i

The Case Without a Villain – Or Maybe Not Jan 19, 2026 00:53:05 Season 06 Episode 04 Claudia Hagadus Long is one of the leading alternative dispute resolution neutrals in the Bay Area. An exceptionally skilled mediator, Ms. Long has mediated over 3000 cases and is currently a member of the ADR Services, Inc. panel of mediators. In her return visit to Masters of Dispute Resolution, this master storyteller and mediator shares a story of a caregiver hired to as

A Father’s Value Jan 6, 2026 00:48:40 Season 06 Episode 03 The Honorable Thomas L. Willhite, Jr., joined ADR Services, Inc. in February 2023 after a distinguished judicial career of more than 30 years, having served on the former Los Angeles Municipal Court, the Los Angeles Superior Court, and the California Court of Appeal. In this episode, Tom Willhite and Len Levy discuss the resolution of a wrongful death case concerning a father

Stepping on a Legal Landmine Dec 13, 2025 01:04:46 Season 06 Episode 02 Hon. David A. Rosen (Ret.) serves as a mediator and arbitrator at ADR Services, Inc., drawing on over forty years of experience in litigation, the judiciary, and alternative dispute resolution. In this episode, Judge Rosen joins Len to discuss the aftermath of a marital dissolution where an initial amicable agreement was derailed by changing circumstances and an attorney's fa

Good Deeds Nov 29, 2025 00:50:46 Season 06 Episode 01 For over 27 years, Lee Mendelson, Esq. has been at the forefront of civil litigation, advocating for clients in high-stakes disputes across a broad spectrum of legal matters and seeking to achieve resolution outside the courtroom—not through contentious trials, but through the art of negotiation. In this episode, Lee and Len discuss mediation of a dispute between a property o

Neighbors Sep 6, 2025 01:00:14 Season 05 Episode 12 Lee Jay Berman became a full-time Los Angeles mediator 30 years ago and has since mediated over 3,000 cases. He is an International Academy of Mediators’ Distinguished Fellow and a National Academy of Distinguished Neutrals (NADN) Charter Diplomate. In this episode, Lee Jay and Len discuss an escalating dispute between neighbors, owners of adjoining beach properties, which ha

Bullies Aug 12, 2025 00:42:36 Season 05 Episode 11 Raphael Lapin brings an extensive and unique background to his practice as a mediator. He has not only mediated more than 1,000 litigated disputes, but he has also mediated across a variety of sectors, and taught conflict resolution at Southwestern Law School and Whittier Law School. In this episode, Raphael talks about a multi-party dispute involving a school district, thre

A Stolen Life Jul 13, 2025 00:46:38 Season 05 Episode 10 Now a member of the ADR Services, Inc. panel of neutrals, Debra Bogaards served as a private mediator for over six years, as well as a mandatory settlement conference officer in San Francisco for over five years and in Marin County for almost 30 years. In this session, Debra and Len discuss the mediation of a matter involving child molestation of both the victim and the mole

It’s Not My Dog Jun 12, 2025 00:43:33 Season 05 Episode 09 Drawing upon a career spanning over four decades as both a mediator and trial lawyer, Mark D. Kramer, Esq., utilizes his extensive experience to assist parties in resolving disputes, bringing invaluable expertise to the mediation field. In addition to his litigation and trial expertise, Mr. Kramer distinguishes himself through his extensive mediation experience. In this episo

A Roof Leak May 31, 2025 00:42:09 Season 05 Episode 08 Steven Abern, Esq., brings unparalleled expertise to ADR Services, Inc. His extensive legal career spans 34 years, during which he served as the Managing Partner at Haapala, Thompson & Abern, one of the preeminent insurance defense firms in the Bay Area. In this episode, Steve tells the story of a dispute between a long-term tenant and a landlord who had recently purchased a

Tough as Nails May 16, 2025 00:46:56 Season 05 Episode 07 Peter Linn, Esq. is a seasoned mediator and litigator with nearly three decades of expertise in the Bay Area legal landscape. In this episode, Peter tells the story of a dispute between competing businesses, two nail salons, one of which was owned by former employees of the other, who “poached” the employees of their former employer and opened its doors across the street. Ho

The Horse Whisperer’s Eviction Apr 24, 2025 00:47:35 Season 05 Episode 06 Geri Green, Esq. is a full-time mediator and discovery referee. Her straightforward approach and open-minded pragmatism generate the trust necessary for litigants to entertain the possibility of resolution and arrive at solutions. In this episode, Geri shares the story of a family, still dealing with the emotional trauma of their father’s death, being sued by their tenant, an

The Angry Widow Apr 6, 2025 00:43:01 Season 05 Episode 05 Irene Takahashi is widely recognized as one of the Bay Area’s leading mediators, and, since 2017, has been a member of the ADR Services, Inc. panel of neutrals. Building on a solid foundation of trial experience, she adds the insights gained while serving as a trial judge for both bench and jury civil and criminal cases. In this episode, Irene and Len discuss the mediation of

Peeling the Onion Mar 12, 2025 00:45:11 Season 05 Episode 04 Carmen Alberio is a recognized expert in the field of Probate, Estates, and Trusts law, with 37 years of experience as a Probate Attorney for the Los Angeles Superior Court that has been invaluable in both her probate consultation and mediation work. In this episode, Carmen will share the story of a probate mediation about a dispute between a beneficiary and the successor tru

A Caring Widow and Her Stepsons Feb 17, 2025 00:43:51 Season 05 Episode 03 Bette Epstein, Esq. has been mediating trust and estate disputes since 2000, following a remarkable career as a trust and estate litigator, and is highly regarded as one of the Bay Area’s leading probate specialists. In this episode, Bette shares the story of a conflict between the widow of a wealthy man whose intent was to ensure that his widow (who provided all the necessar

Betrayal of Trust Jan 24, 2025 00:46:16 Season 05 Episode 02 Steve Cerveris is a full-time, independent mediator and principal of CERVERIS MEDIATION. Assisting his clients through the emotionally and economically draining, time-consuming challenges of litigation earlier in his 40-year career ultimately led Steve to pursue the field of alternate dispute resolution for the past 25 years. His goal was and is to help people embroiled in li

Jaywalking into the Twilight Zone Jan 6, 2025 00:42:32 Season 05 Episode 01 Welcome back for a brand new season of Masters of Dispute Resolution! Joining Len is returning guest Phyllis W. Cheng, Esq., former Director of the Department of Fair Employment and Housing (DFEH), the largest state civil rights agency in the United States. In this episode, Phyllis tells the story of a man in his twenties, alone in a cell in a jail run by a firm under contra

Return of the Masters Aug 22, 2024 00:02:34 In the first four seasons of Masters of Dispute Resolution, host Len Levy and his expert guests have not only made it their mission to share how mediation has brought about resolution but also to educate. Not just educate by giving attorneys, mediators, and others tools to perform their respective roles more effectively, but also to illustrate that kindness, dignity, and empathy all carry with the

An Unplanned Waterfall in the Living Room Aug 20, 2024 00:43:38 Season 04 Episode 12 Bob Friedenberg, a full-time Mediator and Arbitrator on the Panel of Neutrals of ADR Services, Inc., and a former litigator, educator, and track coach, has 40 years of legal experience, the last 20 of which have been exclusively as a full-time mediator, arbitrator and discovery referee and special master. He has handled well over 2,00

Life on the Farm Jul 19, 2024 00:49:27 Season 04 Episode 11 Steven A. Block, Esq. is a highly experienced mediator, arbitrator, special master, and referee. In this episode Steve tells the story of conflicts within a family, owners of a very successful farm operation, headed by two brothers and founded by their grandparents a century before. That conflict jeopardized not only the ability to c

The Case of the Posthumous Pregnancy Jul 6, 2024 00:46:25 Season 04 Episode 10 Brad Bening is one of the most effective and well-regarded neutrals in Northern California. He has successfully mediated more than 2,000 cases throughout his career. In this episode, Brad shares the story of a conflict that arose in the aftermath of a wealthy man’s death when his family learned that he had fathered additional childre

Putting in the Work to Resolve a Complex Conflict Jun 8, 2024 00:39:11 Season 04 Episode 09 Patrick M. Kelly is one of the pre-eminent trial lawyers, litigators, law firm leaders, and professional association leaders in the country. He has vast experience in numerous substantive areas that he will bring to bear in efficiently, effectively, and economically resolving matters as a mediator, arbitrator, or referee. In this epis

Injury and Dignity May 13, 2024 00:43:51 Season 04 Episode 08 Jeanne Behling, Esq. is a seasoned mediator, having successfully resolved hundreds of disputes since commencing her full-time mediation practice in 2016. In this episode, Jeanne joins Len to tell the story of a truck driver whose injuries had him facing the end of a career that not only provided support for his family, but was also ti

The Cranky Old Guy Apr 27, 2024 00:38:50 Season 04 Episode 07 Scott Dickinson, Esq. has mediated nearly 3500 cases, and brings to his nearly 20 year highly successful mediation practice experience as a trial lawyer representing both plaintiffs and defendants in a wide variety of civil matters. In this episode, Scott tells the story of an 85-year-old man injured in a motor vehicle accident and w

A Dog Bites Two with Devastating Effect Apr 9, 2024 00:46:32 Season 04 Episode 06 Lance A. LaBelle, Esq. is a highly regarded mediator, arbitrator, and insurance expert with experience handling all forms of insurance matters. In this conversation with Len, Lance tells the story of a dog attack that resulted not only in devastating injuries to those bitten but also potentially affected the life of the dog owner’s l

The Camera Captured Their Images and Disrupted Their Lives Mar 17, 2024 00:46:01 Season 04 Episode 05 Steven Paul, Esq. is a full-time mediator based in Los Angeles, California, primarily mediating labor and employment disputes including discrimination, wrongful termination, harassment, and wage and hour individual and class action claims. Steve is a Distinguished Fellow and the Immediate Past President of the International Academy of

A Tragic Crash: Helping Ease a Mother’s Loss Feb 28, 2024 00:46:18 Season 04 Episode 04 Retired Judge Joe Hilberman, one of the most highly regarded mediators and arbitrators in the field, is known for his deep knowledge of the mediation process, as well as being creative and insightful. In this episode, Judge Hilberman joins Len Levy to share the story of a mother’s loss of her daughter in a fatal car crash with an unm

Civil Rights and the Case of the Viral Video Feb 8, 2024 00:43:33 Season 04 Episode 03 Phyllis W. Cheng, Esq., has excelled at every stage of her career. As the former Director of the Department of Fair Employment and Housing (DFEH), the largest state civil rights agency in the United States, she oversaw some of the largest settlements in DFEH history. In this episode, Ms. Cheng joins Len to tell the story of a viral

The Duet Hits a Sour Note: Getting Back in Tune Dec 30, 2023 00:39:12 Season 04 Episode 02 Jeff Trueman, a two-time guest on Masters of Dispute Resolution, and Len Levy switch roles in this episode. Jeff interviews Len as he tells the story of two musicians who split up and no longer communicated after the cancellation of a television show featuring a theme song composed and sung by the two. Many years later, the show was pic

The Unprincipled Principal Dec 12, 2023 00:45:58 Season 04 Episode 01 Steve Sepassi is a highly accomplished professional in handling a wide range of legal matters, including personal injury, school liability, real estate, landlord-tenant, commercial, and insurance cases. We begin our fourth season with Steve sharing the story of a mediation between a school district and a former student, almost 40 years

What Do You Mean, I Don’t Live Here Anymore? Oct 14, 2023 00:45:48 Season 03 Episode 12 Since 1987, Sanford Jossen has mediated and arbitrated thousands of cases across a broad spectrum of civil litigation matters. In this episode, Sandy shares the story of a musician who, in the middle of the pandemic, left his rent-controlled apartment to act as caretaker for his ailing mother in another city, returning to the apartment

Heroic Deeds Oct 14, 2023 00:48:42 Season 03 Episode 11 In January 2003, Alan Saler launched what quickly became a thriving mediation practice. He has always enjoyed the luxury of being an independent, full-time provider of mediation services. As a mediator, he draws on his considerable prior legal experience representing plaintiffs and defendants in a wide variety of litigation matter

Is it Safe? Oct 14, 2023 00:45:51 Season 03 Episode 10 Eric Galton has been a Texas attorney for 47 years and a full-time mediator for 35 years and has mediated nearly 8000 cases in 22 states and 16 foreign nations. He is a Distinguished Credentialed Mediator with the Texas Mediator Credentialing Association and a past president of the International Academy of Mediators. In this episode, E

De-Escalate: The Power of Emotional Listening Oct 14, 2023 00:49:38 Season 03 Episode 09 Douglas E. Noll, JD, MA, left a successful career as a trial lawyer to become a peacemaker. His calling is to serve humanity on many levels, doing so as an award-winning author, teacher, trainer, and highly experienced mediator. In this episode, Doug tells the story of a divorced couple engaged in a dispute ostensibly about the use

Was Litigation a Worthwhile Business Investment? Oct 14, 2023 00:45:01 Season 03 Episode 08 Michael G. Balmages, Esq. is an accomplished mediator and discovery referee with extensive experience as a trial lawyer, general counsel, and transactional lawyer. As a mediator and neutral, he has had great success in helping litigants resolve their disputes in more than 1,000 cases. In this episode, Michael tells the story of a liti

Overcoming a Wrongful Accusation and Denial of Due Process Through Mediation Oct 14, 2023 00:44:36 Season 03 Episode 07 Phyllis W. Cheng, Esq., has excelled at every stage of her career. For nearly seven years, Ms. Cheng was Director of the Department of Fair Employment and Housing (DFEH), the largest state civil rights agency in the United States, where she oversaw the largest settlements in DFEH history. In this episode, Phyllis joins Len to tel

The Collapsed Deck Caused Catastrophic Injuries: Overcoming Impediments to Address the Needs of the Injured Parties Oct 13, 2023 00:43:04 Season 03 Episode 06 Jeff Trueman, Esq., is an experienced, full-time mediator and arbitrator. Specializing in interpersonal conflict, he is well known as a manager of difficult conversations. Jeff joins Len Levy to tell the story of a family reunion suddenly becoming transformed from a joyous occasion to one of life-changing injury and grief and how the

A Bully, A Doctor, and Different Forms of Pain Oct 13, 2023 00:46:36 Season 03 Episode 05 Wendy Kramer, a full-time neutral on the ADR Services, Inc. panel of neutrals, is one of the most sought-after mediators with a reputation for being highly effective in bringing parties to resolution. In this episode, Wendy joins Len to tell the story of a gay high school student, long bullied and subsequently physically injured by hi

Mediating to Avoid Destruction of a Successful Business Oct 13, 2023 00:44:06 Season 03 Episode 04 Lee Jay Berman became a full-time Los Angeles mediator 28 years ago and has since mediated over 2,500 cases. As an AAA Master Mediator panelist for employment matters and on AAA’s national roster for commercial and construction disputes, he trains mediators through the American Institute of Mediation locally and worldwide. In this epis

Friendship and Business: A Recipe for Success or Conflict? Oct 13, 2023 00:45:49 Season 03 Episode 03 As one of the most effective mediators and professors of mediation, Stacie Feldman Hausner has impressed attorneys, their clients, and fellow mediators with her deep knowledge of the intricacies of the mediation process and her ability to apply those concepts successfully. In this episode, Stacie tells the story of two longtime frie

The Tale of Business Partners, Their Marriage, and the Bias that Almost Destroyed Both Oct 13, 2023 00:45:37 Season 03 Episode 02 Mark Baer is an attorney who works as a mediator, conflict resolution consultant, coach, trainer, and educator on implicit bias and emotional intelligence. His approach to conflict recognizes that emotion impacts decision-making and that the litigation process itself often incites rather than calms harmful emotions. In his conversat

Nurse Mary and Big Teaching Hospital: Wrongful Termination or Response to a Threat of Violence? Oct 13, 2023 00:45:52 Season 03 Episode 01 As an exceptionally skilled mediator, Claudia Hagadus Long has mediated over 3000 cases and is currently a member of the ADR Services, Inc. panel of mediators. To begin our third season, this master storyteller and mediator shares with Len the fascinating story of a highly qualified nurse, terminated from her job for making a statement taken

Business and Real Estate Disputes: Is it Business or Personal? Oct 13, 2023 00:43:21 Season 02 Episode 12 Caroline C. Vincent, Esq., a pioneer attorney neutral in Southern California, has mediated and arbitrated well over 2,700 matters during her distinguished 27-year neutral career. Her broad legal background with some of California’s most prestigious firms, superb interpersonal skills, keen intellect, and perseverance make her a preferred choice for both plaintiff and defense

Mediating Habitability Cases: Insurance and Other Issues Oct 13, 2023 00:42:06 Season 02 Episode 11 Lance A. LaBelle, Esq. is a highly regarded mediator, arbitrator, and insurance expert with experience in all forms of insurance matters. Before embarking on a career as a full-time neutral, he practiced law as an AV-rated attorney for over 30 years, handling a wide variety of matters and specializing in insurance cases. In his conversation with Len, Lance provides insights

Creativity in Dispute Resolution Oct 13, 2023 00:40:49 Season 02 Episode 10 Phyllis W. Cheng, Esq., has excelled at every stage of her career. For nearly seven years, Ms. Cheng was Director of the Department of Fair Employment and Housing (DFEH), the largest state civil rights agency in the United States, where she oversaw the largest settlements in DFEH history. In this not to be missed episode, Len and Phyllis discuss creative approaches to reso

Employment Mediation Perspectives Oct 13, 2023 00:44:01 Season 02 Episode 09 Judge Michael Marcus (Ret.) has a well-deserved reputation throughout California as a skilled, personable, forceful mediator and a fair and impartial arbitrator, having been honored by the Daily Journal as a “Top Neutral” for six years and as a “Southern California Super Lawyer” since 2008, and brings an extremely broad legal background to his ADR practice. In this conversa

Being General Counsel Oct 13, 2023 00:40:39 Season 02 Episode 08 Mark LeHocky is a mediator and arbitrator with ADR Services, Inc. who previously served as general counsel to Dreyer’s Grand Ice Cream, Inc. and Ross Stores, Inc., spent two decades litigating commercial, IP, antitrust, class action, and other disputes for clients ranging from small businesses to Fortune 100 companies, and began mediating over twenty years ago. In this disc

Lessons from an Astronomer about Mediating Business Cases Oct 13, 2023 00:44:01 Season 02 Episode 07 Michael G. Balmages, Esq. is an accomplished mediator and discovery referee with extensive experience as a trial lawyer, general counsel, and transactional lawyer. As a mediator and neutral, he has had great success in helping litigants resolve their disputes in more than 1,000 cases. In this conversation with Len, Michael, an avid astronomer, discusses the importance of p

Complex Medical Issues in Medical Malpractice and Elder Abuse Cases Oct 13, 2023 00:43:37 Season 02 Episode 06 Randy Even brings over 40 years of legal experience (with a specialty in medical malpractice, elder abuse, and complex medical issues) to his dispute resolution practice, acting as a mediator, arbitrator, or settlement officer in over 1,000 cases with an impressive rate of resolution. In this conversation with Len, Randy draws on his extensive experience to provide insights

Early Mediation in Employment Disputes: The Why’s, How’s, and Benefits Oct 13, 2023 00:44:29 Season 02 Episode 05 Jan Frankel Schau settles litigated cases arising out of employment and tort disputes with humanity, skill, and intelligence. With over twenty years of experience as a mediator, following a twenty-year career as a litigator, she has a unique ability to understand and evaluate both sides of a conflict. Jan joins Len Levy in an informative and valuable discussion highlighting

Does Geography Make a Difference in Mediation? Oct 13, 2023 00:42:30 Season 02 Episode 04 Jeff Trueman, Esq., is an experienced, full-time mediator and arbitrator. Specializing in interpersonal conflict, he is well known as a manager of difficult conversations. Jeff joins Len Levy for an enlightening discussion of important considerations for attorneys and mediators alike to avoid potential pitfalls when participating in mediations that might be governed by the r

Shaking the Money Tree: What is Needed to Settle Cases Involving Insurance Oct 13, 2023 00:43:10 Season 02 Episode 03 Glenn Barger’s accomplished career as a trial attorney and mediator has gained him recognition as a Super Lawyer. He is ranked as one of the Best Lawyers in America, with extensive experience in multiple complex bodily injury, professional liability, and construction matters, as well as mass-tort, business, and employment cases. Glenn brings considerable insight and experti

You Can’t Let an Amateur Fly the Plane Oct 12, 2023 00:44:51 Season 02 Episode 02 Robert Mann’s technical expertise in real estate and construction is unmatched, with his experience as a trial lawyer and mediator and his hands-on knowledge from supervising major construction projects. In this episode, Bob joins Len Levy in a conversation about mediating construction and construction defect cases, essentials often overlooked by attorneys, and the landmines

The Mediation of Cases Involving Catastrophic Injuries Oct 12, 2023 00:50:17 Season 02 Episode 01 Mayra Fornos brings her considerable expertise as a neutral and accomplished litigator with three decades of experience handling a wide range of civil matters, including catastrophic personal injury. In her conversation with Len, Mayra discusses, among other things, the use of experts and how to prepare the most effective presentation in a mediation context, preparing your cl

What Your Mediator Needs to Meet or Exceed Your Expectations Oct 6, 2023 00:40:18 Season 01 Episode 12 Alan Saler has enjoyed a thriving practice as a neutral since founding Alan Saler Mediation Services in 2003. He has mediated more than 3,000 civil cases and disputes and consistently achieves resolution through his legal analysis, evaluative skills, meticulous preparation, and tenacity. Alan joins Len for an informative discussion that includes parties’ expectations and ho

What to do When the Parties, Like the PC and the Mac, are not Compatible and Don’t Talk to Each Other Oct 6, 2023 00:43:56 Season 01 Episode 11 Mitch Tarighati, a seasoned mediator with an exceptional track record of settled cases, has been engaged in dispute resolution work since 2012, resolving cases with complex issues by diplomatically and patiently bridging the divide between the parties. Join Len and Mitch as they discuss what to do when emotions dominate, parties see the other as the primary problem, or where

Finding What May Be Lost in Translation in a Mediation Oct 6, 2023 00:34:00 Season 01 Episode 10 Ana Sambold, a leading figure in California in alternative dispute resolution, is a fully bilingual Attorney, Mediator, and Arbitrator. She has successfully conducted more than a thousand mediations and arbitrations involving complex cases in both English and Spanish. In this episode, Len and Ana discuss approaches to overcoming impediments to resolution involving language

Hitting the Right Rhythm in Mediation Oct 6, 2023 00:42:08 Season 01 Episode 09 Michael Diliberto is an internationally recognized mediator and arbitrator, practicing full-time since 2003. He is an expert at working with complex facts and legal issues, as well as in cross-cultural dynamics. You will not want to miss Michael's discussion with Len about how his widely varied background assists in creating value, helping attorneys help their clients, and

Gaining Trust as a Key to Resolution Oct 6, 2023 00:24:58 Season 01 Episode 08 Judge Jacqueline Connor (Ret.) has gained a reputation for her ability to connect with parties on a straightforward and honest level. Her vast legal knowledge and fearless approach have led to successful resolutions in the most difficult of cases. In this episode, Judge Connor and Len discuss the role of the mediator, how mediators gain the trust of the parties and attorney

How to Transition to People’s Interests When the Discussion is About Money Oct 6, 2023 00:34:47 Season 01 Episode 07 Lee Jay Berman became a full-time Los Angeles mediator 27 years ago. He has since mediated over 2,500 cases and is an International Academy of Mediators’ Distinguished Fellow and a National Academy of Distinguished Neutrals (NADN) Charter Diplomat. In this discussion, Lee Jay and Len explore how to more effectively resolve disputes by changing the conversation and addressin

Striking a Balance Between Advocate and Counselor: A Guide to Effective Mediation Advocacy Oct 6, 2023 00:29:57 Season 01 Episode 06 As one of the most effective mediators and professors of mediation, Stacie Feldman Hausner has impressed attorneys, their clients, and fellow mediators with her deep knowledge of the intricacies of the mediation process. In this highly informative discussion, Stacie and Len share techniques used by the most effective attorneys to resolve matters while balancing the attorney’

Leave No Stone Unturned: The Value of Tenacity to the Mediation Process Oct 6, 2023 00:33:03 Season 01 Episode 05 Daniel Ben-Zvi, a “Distinguished Fellow” with the International Academy of Mediators and named one of 32 “Power Mediators Worldwide” by The Hollywood Reporter, has mediated more than 3,000 matters in his 20 years as a litigator. In his discussion with Len, Mr. Ben-Zvi provides insights to attorneys on how tenacity and zealous advocacy are most effectively utilized in the med

Failing to Prepare is Preparing to Fail: Coach Wooden and the Mediation Process Oct 6, 2023 00:31:32 Season 01 Episode 04 Retired Judge Joe Hilberman, one of the most highly regarded mediators and arbitrators in the field, is known for his deep knowledge of the mediation process, as well as being creative and insightful. Judge Hilberman provides his insights on how to effectively prepare for a mediation. You will not want to miss this discussion.

Making Settlement Possible: Bringing Parties into a Bargaining Range Oct 5, 2023 00:29:00 Season 01 Episode 03 Wendy Kramer, a full-time neutral on the ADR Services, Inc. panel of neutrals, is one of the most sought-after mediators with a reputation of being highly effective in bringing parties to resolution. Wendy joins Len for an immensely informative discussion on how to bring the parties into a bargaining range, making settlement possible.

Lessons from a Former Track Coach: Effectively Dealing with Polarized Parties Oct 5, 2023 00:34:58 Season 01 Episode 02 Bob Friedenberg, a full-time Mediator and Arbitrator on the Panel of Neutrals of ADR Services, Inc., and a former litigator, educator, and track coach, joins Len to discuss what can be done to reach a resolution when the parties have issues between them that precludes any meaningful communication. It's a discussion you will not want to miss.

Perspectives on Mediation Oct 3, 2023 00:25:30 Season 01 Episode 01 Guest host Mark Alyn chats with Len Levy about the role of the mediator others in mediation, the value of mediation in attaining the parties’ goals by using resources wisely, and mediator selection based on background and style. What considerations should go into a decision to mediate? Tune in to find out.

Episodes

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