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Full Cycle

Full Cycle

CLA 83 Episodes Oct 13, 2026

Full Cycle, formerly known as the PlanetLaundry Podcast, is a show about the vended laundry industry — the coin- and card-operated laundromats that serve neighborhoods across the United States. Produced by the Coin Laundry Association, it shares stories and lessons from people working inside the business while also bringing in outside perspectives to help operators think differently. Episodes focus on the successes and challenges of modern laundry entrepreneurs and how they build and grow their businesses. The goal is to elevate the vended laundry industry by celebrating the people who run it and giving listeners practical, forward-looking insight.

Episodes

Tide’s Laundromat Network Bets on a Stickier Guest Experience
Tide’s Laundromat Network Bets on a Stickier Guest Experience Oct 13, 2026 00:35:25  Most people know Tide as the orange bottle on the shelf. Mike Trozzo, vice president of product and innovation for Tide Services, wants guests to see the bullseye as their one-stop shop for out-of-home laundry.In this episode, Trozzo explains how Tide’s 10-store laundromat network is built around a “sticky” guest experience. That starts with auto-dose systems that weigh each load and pipe deterge
Non-Profit Laundry for Good
Non-Profit Laundry for Good Sep 29, 2026 00:49:58 In Flint, Michigan, Leo and Mio Robinson are proving that a laundromat can be about far more than washing clothes. Good Laundry, the nonprofit they built alongside their church, Good Church, grew out of a simple question they started asking their neighbors while serving hot meals during the early days of the pandemic: what do you need besides food? The answer, a safe and affordable place to clean
Ken Wimberly on Turning Failure Into Laundry Luv's Community-First Model
Ken Wimberly on Turning Failure Into Laundry Luv's Community-First Model Sep 15, 2026 00:42:27 Before Ken Wimberly became chief visionary officer and co-founder of Laundry Luv, he watched an $800,000 business go to zero — and had to call every investor to tell them so. On this episode of Full Cycle, host Matt DeWolf talks with Wimberly about the anxiety and depression that followed, the morning routine and structure that pulled him out of it, and how a real estate deal in Abilene, Texas, tu
Brian Wallace on CLA's Legislative Advocacy and the $7.4 Billion-Dollar Impact Report
Brian Wallace on CLA's Legislative Advocacy and the $7.4 Billion-Dollar Impact Report Sep 1, 2026 00:40:10 On this episode of Full Cycle, host Matt DeWolf talks with Brian Wallace, president and CEO of CLA, The Laundry Association, about a side of the organization's work that rarely gets discussed: legislative and regulatory advocacy on behalf of laundromat owners.Wallace walks through CLA's new Advocacy Impact Report, which puts a dollar figure, $7.4 billion, on decades of legislative wins. That inclu
Joe Ebanks on Turning an Accidental Laundromat Purchase Into a Growing Business
Joe Ebanks on Turning an Accidental Laundromat Purchase Into a Growing Business Aug 18, 2026 00:41:52 Joe Ebanks did not set out to become a laundromat owner. A real estate investor for more than 25 years, Ebanks was negotiating a home purchase from a woman named Linda when the deal fell through. Weeks later, Linda called with an unexpected offer: would he be interested in buying her laundromat instead. Ebanks and his wife, Lisa, knew nothing about the business beyond the old assumption that laund
She Bought a Laundromat Because Doing Airbnb Laundry Got Too Expensive
She Bought a Laundromat Because Doing Airbnb Laundry Got Too Expensive Aug 5, 2026 00:32:44 Catherine Fisher never planned to enter the laundry industry. A longtime real estate agent in Corvallis, Oregon, she built a side business managing about a dozen Airbnb properties, a portfolio that produced an overwhelming amount of laundry. Towels, sheets, blankets and pillows piled up faster than she expected, and for years she paid someone else to handle it at a local laundromat.The math that c
Operation Laundry Chapter 3: It’s Open
Operation Laundry Chapter 3: It’s Open Jul 21, 2026 00:26:09 In this episode of Full Cycle, host Matt DeWolf checks back in with Tim Johnson for the third installment of his series following the launch of Operation Laundry, a destination laundromat in Holland, Michigan. The earlier episodes covered Johnson's decision to leverage his 401(k) to fund the project, the construction process and his approach to building community and staffing systems. This convers
Leaving Private Equity for Laundry
Leaving Private Equity for Laundry Jul 7, 2026 00:39:49 Host Matt DeWolf talks with Amy Knopf and Avi Robbins, co-founders of A+ Laundry in Atlanta, about leaving private equity careers to build a laundry business from the ground up.Knopf and Robbins both spent years in private equity before deciding to strike out on their own. Knopf's background is in commercial real estate, where she spent 14 years as an owner and operator across office, retail and m
Building Culture from the Ground Up with Kate Wolfe
Building Culture from the Ground Up with Kate Wolfe Jun 22, 2026 00:39:59 Kate Wolfe came to the laundry industry the way many do, by following a thread of curiosity until it became a plan. A TikTok video about passive income sent her down a research rabbit hole, and within a year or two she had identified a laundromat near her home in Pennsylvania, arranged financing, and called the owner before her husband even knew what was happening. That first location, which they
From Corporate Ladder to Laundromat Franchise: Cathy Neilley on Building Spin Doctor
From Corporate Ladder to Laundromat Franchise: Cathy Neilley on Building Spin Doctor Jun 9, 2026 00:40:36 Cathy Neilley spent years working her way through corporate America, from clinical laboratory work at major New York hospitals to pharmaceutical sales, biotech management, and eventually e-commerce and product management at Johnson & Johnson. The training was excellent and the travel was broad, but the path upward grew uncertain, and she began looking for a way out on her own terms.The idea fo
Curiosity and Mentors Make the Difference for Two Women in Laundry Service
Curiosity and Mentors Make the Difference for Two Women in Laundry Service May 26, 2026 00:36:28 In this episode of Full Cycle, Matt DeWolf sits down with two women who have built long careers on the service and maintenance side of the laundry industry: Jennifer Gonzalez, Senior Manager of Service at Maytag Commercial Laundry, and Jackie McFeely, National Service Manager for Dependable Laundry Solution in Australia.Both guests trace their comfort with tools and troubleshooting back to childho
From Instagram to Open Doors with Catherine Chalpin
From Instagram to Open Doors with Catherine Chalpin May 12, 2026 00:32:43 Catherine Chalpin came to laundry the way a lot of people do these days: she saw something on Instagram, thought it looked manageable, and started doing her homework. What followed was about as fast a path from interest to open doors as you are likely to find. In this episode of Full Cycle, Chalpin shares how she went from watching someone unload quarters into a bucket to running Pop In Laundry in

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