Covoya Coffee Podcasting Network
Covoya Coffee Podcasting Network, Executive Producer Mike Ferguson 161 episodes Nov 10, 2026
The Covoya Coffee Podcasting Network is a collection of coffee-focused shows presented by Covoya Specialty Coffee. Programs include The Exchange, which discusses topics for coffee roasters, and Another Cup, featuring interviews with customers, suppliers, and colleagues. The network also offers audio blogs, short-form Ristretto episodes, conversations about life at Covoya and in the coffee industry, revisited past podcasts, and coffee industry news with Rob Stephen.
Episodes
The Exchange | What is Coffee Community? Past, Present, Future. Ep. 55
KEY TOPICSMark recalls early specialty coffee’s culture of experimentation, when bulletin boards helped roasters and baristas share practical knowledge before guilds and competitions were established.We talk about the Roast Summit as a cross-generational gathering where industry veterans and newer voices share perspectives through education and social events.Community-building through early SCA ga
Straight Up | Ohio is for Coffee Lovers Road Trip Recap Ep 9
TAKEAWAYSThe coffee scene is really, really good. Not to be slept on.It was nice because we would go to a coffee shop and we would order a pour over and share.It helps to understand what the end consumer looks like.You literally get to try everything.It became interactive educational only about the coffees, but also like a cupping in general.I love spending time with roasters and hearing their eth
Understory | Ana Talks Coffee Sustainability and Biodiversity with Isobel Wild in Guatemala Ep 1
KEY TOPICSCoffee sustainability and biodiversity in GuatemalaThe impact of fertilizer and residue management on greenhouse gasesInnovative community projects like Coffee Kindergartens and water systemsThe potential of Liberica coffee for climate adaptation and new marketsThe importance of transparency and deep understanding in sustainability efforts
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The Exchange | Scary Business Mistakes Ep 54
Select TakeawaysAvoid a cult of personality; invest in your team to prevent turnover and build a valuable business.Location is critical; choose accessible, convenient sites to attract customers.Active management of receivables and inventory is essential for profitability.Foster a culture of growth and community engagement to avoid isolation and stagnation.Don't treat employees like children; suppo
Straight Up | Erna - Coffee's Feminist Pioneer Ep 8
KEY TOPICSErna Knutsen's impact on the coffee industryHer personality and influence as a trailblazerInnovations she brought to coffee trading and sourcingHer role as a problem solver and industry pioneerHer personal traits and legacy in specialty coffee THIS EPISODE IS AVAIABALE AS A VIDEO AT COVOYACOFFEE.COM OR OUR YOTUBE PAGE!
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Another Cup | Ana Talks with Covoya Trade Coordinator Erick Armbrust Ep 26
In this episode trader Ana Mallozzi sits down with Covoya trade coordinator Erick Armbrust. They talk about Erick’s career in coffee and what he does at Covoya. Part of The Covoya Coffee Podcasting Network
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The Exchange | You're A Green Buyer. Now What? Ep 53
Key TopicsRole and importance of a green coffee buyerManaging costs and budgets effectivelyBuilding relationships with suppliers and account managersUnderstanding market dynamics and pricing cyclesSetting up systems for real-time inventory and cost trackingThe mindset of a successful buyer: patience and precisionInitial steps: documentation, meetings, and relationship buildingLong-term strategies
Straight Up | Ohio Bound! Black Coffee. Swavory. RHORI. Ep 7
TOPICS INCLUDEDecline in black coffee consumption from 24% to 15% since 2015The role of black coffee in specialty coffee differentiationConsumer trends towards flavored and sweetened coffee drinksThe influence of social and cultural factors on coffee preferencesInnovations in coffee processing, including cofermentation and experimental methodsThe impact of marketing and education on coffee choices
Ristretto | One of These Celebrity Coffee Encounters is a Lie! Ep 16
Inspired by the British panel show "Would I Lie to You," Mike reads two celebrity encounter stories from his days working for the Specialty Coffee Association of America. Sam, Angela and Liesa try and get to the bottom of which story is true and which story is a lie. Did Ellen DeGeneres "people" reach out to SCAA, or was is George Clooney's "people?" This is a orphan episode cut from a recent reco
Coffee Memo | Why Does The Coffee Market Move? Ep 22
This Episode Touches On:Supply and demand dynamics in coffeeImpact of weather on coffee cropsLogistics and transportation challengesCurrency fluctuations and their effectsHuman emotions and market sentimentMarket prediction and volatility factorsTHIS EPISODE IS AVAILABLE AS A VIDEO PODCAST ON YOUTUBE!
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Extra Shot | Bleak Times for Black Coffee? Ep 18
Key Topics
Decline in black coffee consumption from 24% to 15% over ten years
Growth in coffee drinking overall despite black coffee decline
Shift towards sweeter, additive-laden coffee drinks
Generational differences in coffee preferences
Impact of marketing and consumer culture on coffee choices
Opportunities for roasters in a changing market
The role of specialty coffee in c
Another Cup | Todd Talks to Customer Service Coordinator Hannah Ep. 25
Takeaways
Travel and personal experiences deeply influence her approach to coffee
Her creative pursuits in collage art enrich her perspective in the industry
Living near the ocean enhances her appreciation for natural beauty and diversity
Her diverse background contributes to a well-rounded approach to customer service and quality control
Her journey exemplifies how passion and curiosity dr
Straight Up | Memories, Poursteady, and Social Media with Guest Brit. Ep 6
We Talk About (among other things):
Workplace relationships and coffee culture.
Coffee events are evolving beyond traditional cuppings.
There is enthusiasm for more creative, community-oriented coffee events.
Upcoming Covoya events in Ohio.
Separating personal and professional social media.
The coffee industry's relatively informal culture makes these boundaries especially interesting.
A d
Ristretto | Rob, Todd, and Mark Create Unreal Coffee Worlds Ep 15
Mike invited Mark, Todd, and Rob into the studio without telling them why and we played a game we call Unreal Coffee World Draft. They were asked six questions, some open ended and some closed and with each question our participants were forced to draft an answer and create an unreal coffee world. Then the Covoya team voted on which unreal coffee world they would choose if they had to live in one.
Extra Shot | The Mystery and Majesty of Coffee Milk Ep. 17
Key Topics
History of coffee milk and coffee syrup
Cultural significance of coffee milk in Rhode Island
Origins of coffee milk in Italian-American communities
Comparison of state drinks across the US
Ingredients and production of coffee syrup
Historical figures like Roger Williams and their legacy
Regional coffee culture and identity
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Another Cup | Friends and Family at WOC San Diego Ep. 24
Key Topics
Sustainable coffee initiatives and programs
Regional challenges faced by coffee farmers
Innovations in coffee sourcing and quality
The role of education and mentorship in coffee industry
Impact of market dynamics on coffee prices
Takeaways
The Pickers Project supports coffee pickers with fair wages and benefits.
Transparency in the supply chain can help address asymmetries in
Straight Up | Inventory. Gracenote. Costumes Ep. 5
Key Topics
Coffee market volatility and its impact
SASNAN Contracts when inventories are low
Supply chain disruptions and solutions
Sampling and cupping in a tight market
Planning ahead for coffee procurement
A visit to Gracenote coffee
Costume parties in Tokyo
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The Exchange | Quality Quality Quality Ep. 52
Key Topics
Definition of quality in coffee
Impact of processing and roasting on quality
Market trends influencing coffee standards
Historical perspectives on coffee quality
The role of technology and mechanization in quality control
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Coffee Memo | Travel, SCA, Decaf, Free Trade, Market Ep. 21
Key Topics
Industry evolution and future outlook
Consumer trends in Europe
Impact of USMCA on coffee trade
Decaffeination methods and regulations
Market volatility and supply chain dynamics
European coffee culture and consumer behavior
Innovation and adaptation in the coffee industry
Role of trade associations
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Another Cup | Kaitlin from Rebel Dog Coffee Ep. 23
KEY TOPICS
Kaitlin's career path and journey in coffee
Rebel Dog's growth and expansion
Women in the coffee industry and leadership
Coffee sourcing, sustainability, and community impact
Innovations in coffee education and consumer engagement
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Straight Up | Communication, Warehouses, Mel from Logistics Ep 4
The chaos and camaraderie of traveling to coffee events.
How during stressful logistics system upgrades, transparent communication keeps customers in the loop.
The art of overcommunication versus good communication—when and how much to share.
Practical tips for managing logistics disruptions with clarity and empathy.
Erna Knutsen coined what coffee industry term?
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The Exchange | Cold Coffee Ep. 51
Takeaways
The consumption of cold coffee has significantly increased.
Cold coffee beverages have become a focal point for brands.
Cold brew and iced coffee are distinct products.
Coffee milk is a traditional beverage in Rhode Island.
The market for cold coffee is expanding rapidly.
Investment in cold coffee has surged in recent years.
Cold brew production requires specific equipment and pr
Another Cup | US Women in Coffee at WOC Ep. 22
Takeaways
The IWCA breakfast featured inspiring speeches and high attendance.
The partnership between Covoya and US Women in Coffee is valuable for members.
Membership offers opportunities for mentorship and networking.
The Cafe Delas program supports women in Latin America through education and resources.
Engagement with the community is essential for the growth of the organization.
Survey
Coffee Memo | Rob Talks Moving Market and the T Word Ep. 20
Takeaways
We've had price movement down, which is great for roasters.
Caution is warranted in the current market.
We have very smart people here at Covoya.
It's very frustrating for everyone involved with tariffs.
Coffee will be exempt from new tariffs...for now.
Hope is not a strategy for pricing decisions.
Look at the market through your operating budget.
Start looking at the market thr
Extra Shot | Update on Coffee Consumer Behavior Ep. 16
Takeaways
59% of coffee drinkers changed at least one coffee buying behavior.
Overall daily coffee consumption remains steady at 66%.
Specialty coffee consumption increased from 55% to 58%.
Daily use of espresso machines at home increased from 10% to 13%.
Convenience often outweighs quality in coffee preparation.
29% reported their financial situation worsened over the last six months.
37%
Coffee Memo | Rob Talks El Nino Ep. 19
Takeaways
Weather is a powerful and often misunderstood aspect of the coffee industry.
El Niño and La Niña significantly influence coffee production and market dynamics.
The impact of weather on coffee is not uniform; it varies by region and time.
Coffee trees require specific weather conditions at critical growth stages.
Understanding weather patterns helps in assessing risks in coffee prod
Straight Up | World of Coffee Recap Ep. 3
Takeaways
Coffee people are the best people.
The World of Coffee event had many highs and almost no lows.
The inaugural Covoya Coffee Crawl was a huge success.
Exploring San Diego's coffee scene was a highlight.
Community connections are vital in the coffee industry.
The sense of community at coffee events has evolved over the years.
Old school latte art throwdowns bring back great memori
The Exchange | Roasters Entering Retail Ep. 50
Takeaways
Entering retail can make or break your business.
FOMO should not be the reason to enter retail.
Retail can distract from core competencies.
Creative alternatives to retail.
Engaging with the community is crucial for success.
Staffing is a major challenge in retail.
A merchant's heart is essential for retail success.
Understanding the costs of retail is vital.
Food can bleed mon
Coffee Memo | Rob Talks Pipeline, Producers, Prices Ep. 18
Takeaways
The coffee market is currently experiencing a sideways trading pattern.
Producers are holding onto coffee due to strong financial positions.
There is a large crop expected from Brazil, which may affect prices.
Physical storage issues may compel producers to sell coffee.
Market sentiment suggests prices may drop as supply increases.
Producers are psychologically positioned to wait
Ristretto | Mark Talks with MochaJoe.Coffee at WOC Ep. 14
Takeaways
Joe's journey into coffee began unexpectedly through his work in the portable toilet business.
He discovered the difference in quality between mass-produced coffee and artisanal coffee.
The Coffee House Finder website aims to be a positive platform for coffee lovers to share their favorite shops.
They believe coffee reviews should be positive and community-driven.
The subjective n
Straight Up | Babies, Mexico, Inman-Gram Ep. 2
Takeaways
The podcast emphasizes the community aspect of coffee culture.
Motherhood brings unexpected challenges and joys.
Experiencing coffee origins offers unique insights into the industry.
Team dynamics play a crucial role in workplace satisfaction.
Innovative coffee tasting methods enhance customer experience.
Traveling to coffee-producing countries reveals cultural differences in cof
Coffee Memo | Rob and Mark Talk the Future of Coffee Ep. 17
Takeaways
The future of coffee is a current affair.
Market trends are influenced by geopolitical events and supply chain issues.
Specialty coffee producers face significant challenges, including labor costs and climate change.
Mechanization is becoming essential for coffee farming to remain viable.
Quality coffee should be priced appropriately to support farmers.
Building long-term relatio
Coffee Memo | Rob Talks Fertilizer Shortage Ep. 16
Takeaways
Coffee is a heavily fertilized product.
Fertilizer is essential for coffee quality and yield.
Global supply chain issues are impacting fertilizer availability.
Brazil relies on imports for 85% of its fertilizer needs.
Fertilizer prices have significantly increased recently.
The war in Ukraine affects global fertilizer supply.
Long-term impacts on coffee production could be sever
The Exchange | Do You Want to Be a Coffee Roaster? Ep. 49
Some Takeaways
Do you want to be a coffee roaster?
If you want to be a coffee roaster, do not start your own coffee roastery.
You have to like the idea of manufacturing something.
You have to be somebody who's pretty handy.
A home roaster is not the same as a commercial roaster.
Learning the machine is crucial for success in roasting.
Rushing into starting a coffee business can lead to mi
Straight Up | Introducing Sam, Angela, and Liesa Ep. 1
Among other things, the conversation includes:
Liesa's job at Covoya.
A Throwdown in Bristol.
Market Machinations.
A little Starbucks and Peets history.
Rob's dad jokes.
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Another Cup | Angela and Brit Talk About Cafe Delas Women in Coffee Ep. 21
Takeaways
The Cafe Delas program empowers women coffee producers.
It started in 2018 and has grown significantly since.
The program ensures traceability back to women producers.
Women face social equity challenges in coffee production.
Networking and support are key components of the program.
Mobile cupping units help rural producers access markets.
Workshops build confidence and skills a
Coffee Memo | Rob Talks War, Brazilian Real, Tariffs Ep. 15
Topics Include
Suez Canal
Currency fluctuations, especially the Brazilian real and US dollar
Brazilian domestic policy and its effect on coffee exports
Market volatility driven by geopolitical and logistical factors
Tariff refunds
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Coffee Memo | Rob's Daily Dashboard Ep. 14
Chapters
01:22 Rob's Morning Coffee and Brain Activation Routine
02:11 First Data Source: Market Screen and Live Feed
03:16 Using Charts for Market Sentiment and Direction
04:45 Monitoring Overnight Market Changes and Pending Grading
05:50 Reading the Crop Report and COT Data for Market Sentiment
06:06 Email and News Digest as Market Indicators
07:06 Skimming Reports and Managing Information Overl
Extra Shot | Describing Coffee to Coffee Drinkers Ep. 15
TakeawaysSpecialty coffee is a highly differentiated product.Consumer preferences significantly influence coffee marketing strategies.Words like 'rich' and 'smooth' resonate with coffee drinkers.Flavor notes serve a practical purpose in the coffee buying process.The NCA survey provides valuable insights into consumer behavior.Coffee drinkers may not align with industry-specific flavor descriptors.
The Exchange | Looking Back at 2025 Ep. 48
Takeaways2025 was a challenging year for the coffee industry.Market volatility led to unprecedented price fluctuations.Tariffs significantly impacted coffee imports and pricing.Small roasters faced immense pressure due to high costs.Unionization efforts are gaining traction in the coffee sector.Women in coffee are making significant strides in leadership roles.The specialty coffee market is evolvi
Coffee Memo | Rob Talks About the Market Moving Ep. 13
TakeawaysFebruary is the busiest month for coffee buyers.Current market prices are experiencing a steep decline.The gap between current and future coffee prices is narrowing.Brazil's coffee crop forecast looks promising this year.Coffee stocks are slowly increasing, but still below optimal levels.Brazil's coffee consumption fell by 2.5% last year.No significant news from the White House meeting is
The Ex-Files | Blending and Blend Theory Ep. 7
TakeawaysBlending aims to create a coffee better than its individual components.Creating iconic blends is essential for brand identity.Marketing cannot compensate for poor blending practices.Consistency in blends fosters customer loyalty.Simplicity in coffee offerings can be more effective than complexity.Managing a limited number of offerings can enhance brand focus.Blending for price point is a
Ristretto | John and Nancy from Creative Agency G+ Ep. 13
Geletka Plus, Covoya's Creative Agency
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Coffee Memo | Rob Talks 2025 Ep. 12
Takeaways2025 was marked by unprecedented challenges in the coffee industry.Tariffs significantly impacted the cost structure for importers and roasters.The inverted market created disincentives to hold inventory.Financial strain affected even the largest players in the coffee sector.Current market trends indicate a potential recovery with more coffee availability.Adaptability and quick reactions
Extra Shot | Costa Rica Once Grew Chile's Best Coffee Ep. 14
TakeawaysCosta Rica's commercial coffee history dates back to the 1830s.Producers initially struggled to find markets for their coffee.Direct trade routes were established by shipping entrepreneur William Le Lacheur.Costa Rican coffee was often exported through Chile to Europe.The lack of infrastructure hindered coffee distribution in early years.William Le Lacheur played a crucial role in connect
Coffee Memo | Rob Talks Coffee Forecasts Ep. 11
TakeawaysCoffee forecasts are essentially opinions based on various data points.Mother nature plays a significant role in coffee production outcomes.Forecasts can vary widely and are often influenced by market sentiment.Understanding the factors behind forecasts is crucial for industry stakeholders.The coffee market is sensitive to changes in production estimates.Export trends from major coffee-pr
Ristretto | Christmas 1914, The “Last” Coffee on the Wind Ep. 12
"The last of the coffee-carrying sailing vessels to reach the United States was the bark Padang, which arrived in New York on Christmas day, 1914." -WH Ukers
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The Exchange | Coffee Processing Ep. 47
TakeawaysProcessing is crucial for flavor development in coffee.Historical context shows the evolution of coffee processing methods.Washed and natural processing methods yield different flavor profiles.The rise of semi-washed and honey processes reflects innovation in coffee.Costa Rica has played a pivotal role in coffee processing advancements.Consumer preferences influence the popularity of proc
Another Cup | Todd Interviews Covoya Controller Dave Zachary Ep. 20
TakeawaysDave Zachary is the controller at Covoya Specialty Coffee.Dave enjoys numbers and has a background in business analysis.The team at Covoya embraces challenges together.Memorable moments include moving to a new office and implementing a new ERP system.Team dynamics are lively and collaborative at Covoya.Dave emphasizes the importance of passion in the coffee industry.The culture at Covoya
Extra Shot | The Life and Times of Robusta Ep. 13
TakeawaysRobusta was once considered the enemy of specialty coffee.The stigma against Robusta was deeply emotional and personal.Not all Robusta is of low quality; it varies significantly.Robusta's global production share has increased dramatically.Robusta plays a crucial role in meeting coffee demand.Robusta was first cultivated commercially in the late 19th century.Robusta's reputation has improv
Coffee Memo | Rob Talks COT Report for Coffee Ep. 10
"All that this report does is tell them, are they long or are they short? If they're long, they are hoping or betting that the prices will go up. And if they're short, they're hoping or betting that the price will go down. And so what we do then is look at these different types of participants in the market and the report tells us if they are long or if they're short. And it tells us if that posit
Extra Shot | How are Coffee Consumers Dealing with 2025? Ep. 12
TakeawaysCoffee consumption has remained steady despite rising prices.Many consumers are changing their purchasing behaviors in response to costs.52% of respondents will not change their coffee format even if prices rise.Older coffee drinkers are feeling the financial pinch more than younger ones.The balance of coffee consumed at home versus out of home remains constant.A significant percentage of
Coffee Memo | Headline Edition: Tariff Updates
TakeawaysAlthough it's been announced that reciprocal tariffs on coffee are no longer in effect as of Friday, November 14th at 12:01 am, punitive tariffs, like those being applied to Brazil and India, remain in place for now. So, tariff on Brazilian coffee has gone from 50% to 40%. Refunds from the government are unlikely.There are some positive signs that the punitive tariffs on Brazil might also
Coffee Memo | Rob Answers Questions from the Mailbag Ep. 9
TakeawaysThe Intercontinental Exchange is analogous to a bank, making money from fees, services, and interest.Only certain countries can tender coffee to the exchange, some at the C price ("at par"), some at a premium, and some at a discount.There are Exchange licensed warehouses in several U.S. cities and four cities in Europe. Some of these warehouse also come at a premium or a discount.Buyers d
Ristretto | Grow Mexico 2026 Ep. 11
GROW will take place in San Cristóbal de las Chiapas in February 2026.GROW aims to showcase the beauty of Mexico and highlight coffee farmer in the region and tell their stories.Participants from all around the world will attend.Cultural exchange is a key theme of the event.San Cristóbal is known for its stunning landscapes and coffee production.Attendees will experience local traditions and cultu
Coffee Memo | Rob Talks Certified Coffee Stocks Ep. 8
TakeawaysThe lower the exchange certified stocks go, the more dangerous it is for the liquidity of the market.Liquidity is crucial for the stability of financial markets.Futures contracts require underlying assets to guarantee their value.A futures contract is essentially a promise to buy or sell an asset at a predetermined price.Market participants must trust that they can execute futures contrac
The Exchange | Is Coffee Consumer Behavior Changing? Ep. 46
TakeawaysConsumers are buying more coffee on sale due to rising prices.There's a shift from whole bean to ground coffee to save costs.Tariffs are impacting coffee prices significantly.Coffee consumption remains steady despite economic pressures.Older consumers feel less financially secure than younger ones.Consumers are adapting by brewing coffee at home more often.
Part of The Covoya Coffee Podca
Coffee Memo | Rob Talks with Michael Nugent Ep. 7
TakeawaysVolatility is a significant characteristic of the current coffee market.Understanding historical context is crucial for predicting future trends.Weather events have historically influenced coffee market fluctuations.Political factors can also impact coffee supply and pricing.Current challenges include high costs and supply chain issues.Consumer behavior is shifting, especially among lower
Coffee Memo | Rob Talks EUDR Ep. 6
TakeawaysEUDR stands for European Union Deforestation Regulation.Coffee is a significant contributor to deforestation in the EU.Compliance with EUDR requires extensive documentation and traceability.Larger companies are generally more prepared for EUDR compliance.Small producers face greater challenges in meeting compliance requirements.The penalties for non-compliance can be severe for companies.
The Ex-Files | Scary Physical Defects Ep. 6
Full black defect is likened to 'The Creature from the Black Lagoon'.Sour defect is compared to Stephen King's 'Christine'.Fungus damage is paired with the movie 'Annihilation'.Foreign matter in coffee is humorously linked to 'The Last Werewolf in London'.Insect damage is associated with 'The Fly'.Partial black defect is humorously tied to 'Beetlejuice'.Withered beans are compared to 'The Mummy'.S
The Exchange | Roast Summit Portland Ep. 45
TakeawaysThe sold out Roast Summit was the most attended yet.Coffee guilds were seen as the backbone of the coffee community.The intimate feeling of the Roast Summit mirrors that of past guild events.Educational moments at events are crucial for growth in the coffee industry.Community and belonging are essential in the coffee industry.The importance of mentorship opportunities at events like the R
Coffee Memo | Rob Talks Back to Basics in Turbulent Times Ep. 5
00:00 Introduction to Coffee Memo and Current Industry Landscape02:42 Understanding the Unprecedented Volatility in Coffee Prices05:16 The Importance of Engagement and Peer Support08:07 Navigating Burnout and Overwhelm in the Coffee Industry10:42 Market Dynamics: Supply, Demand, and Climate Change13:33 Decision-Making in Uncertain Times16:12 The Role of Stakeholders in Business Decisions18:48 Find
Coffee Memo | Rob Talks Working Capital Ep. 4
TakeawaysTight supply and credit are major issues in the coffee industry.Working capital is crucial for navigating market fluctuations.Coffee prices have significantly increased over the past few years.Tariffs and hedging costs are adding financial pressure on importers.Supply chain issues are exacerbating the crisis in the coffee market.Roasters need to protect their credit lines during tough tim
Ristretto | Why is it Called a Quaker? Ep. 10
The term 'Quaker' in coffee refers to under-roasted beans.Quaker Brown is linked to the clothing of the Society of Friends.Quaker defects are a result of immature green beans.Quaker defects are the same color as clothing worn by many in the Society of Friends in the 1800'sThe term 'Quaker' was initially derogatory but was reclaimed.Researching coffee history can reveal surprising connections.
Par
Coffee Memo | Rob Talks Inverted Market Ep. 3
Chapters00:00 Introduction to the Inverted Market02:49 Understanding Backwardation and Contango05:24 Implications of the Inverted Market for Roasters08:20 Navigating Challenges in Coffee Sourcing10:46 Strategic Planning for Coffee Businesses13:33 Conclusion and Future Considerations
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The Ex-Files | Building a Team Ep. 5
Chapters00:00 Introduction to The X-Files Podcast00:44 Building a Team in Coffee Roasting02:23 The Importance of Vision and Values06:25 Cash Flow and Team Growth08:28 Hiring Employees: Mindset and Responsibilities10:26 Empowering Employees and Allowing Failure12:09 Defining Roles and Growth Opportunities13:57 Sales vs. Roasting: Who to Hire First?15:20 Finding the Right Salesperson21:34 Structurin
The Exchange | Selling Roasted Coffee Wholesale Ep. 44
00:00 Introduction to Selling Roasted Coffee02:48 The Four P's Framework05:22 Focusing on Whole Bean Sales in Your Own Coffeehouse08:15 Innovative Packaging Solutions10:54 Building Community Presence16:43 The Importance of Persistence29:38 Understanding Pricing Strategies
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Coffee Memo | Rob Talks Coffee Market and Supply Structure Ep. 2
TakeawaysThe coffee market is unpredictable and requires constant scenario planning.Recent cold weather in Brazil had minimal impact on overall crop size.Demand for coffee remains strong despite market fluctuations.Supply and demand dynamics are crucial in determining coffee prices.Tariffs and regulations are reshaping global coffee trade patterns.The EUDR will complicate coffee imports from Afric
Extra Shot | Kenya's Coffee Story Ep. 11
TakeawaysMount Kenya's discovery was shrouded in mystery and folklore.Colonial powers significantly influenced coffee cultivation in Kenya.Missionaries played a crucial role in introducing coffee farming.The Kikuyu people have a deep cultural connection to the land.Economic opportunities for Kenyans grew with the establishment of cooperatives.The history of coffee in Kenya reflects broader themes
Another Cup | Covoya's Erik Della Posta Ep. 19
TakeawaysErik's role involves extensive use of Excel and Power BI.He acts as a connector between different departments at Covoya.Learning about the coffee industry is a fulfilling part of his job.Erik has a background in food service and competitive intelligence analysis.Data quality is crucial in coffee operations.The democratization of data is essential for effective decision-making.Building rel
Coffee Memo | Rob Talks Tariffs Ep. 1
Understanding tariffs is important for coffee industry players.Current tariffs on coffee are broad and uncertain.Brazilian coffee is significantly impacted by new tariffs.Roasters need to consider short-term and long-term strategies.Substituting Brazilian coffee with other sources is a consideration.The coffee market is reacting to tariff news with caution.Planning based on rumors can lead to poor
The Exchange | Telling Coffee Stories Ep. 43
TakeawaysThe podcast focuses on personal coffee stories and experiences.Each guest shares their unique journey into the coffee industry.Storytelling is a powerful tool for connecting.Memorable experiences often define one's journey in coffee.
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The Exchange | Coffee Consumption Quiz Ep. 42
00:00 Introduction to the Coffee Consumption Quiz02:23 Exploring Coffee Preferences: Lattes vs. Cappuccinos05:07 Brewing Methods: Percolators vs. Pour-Overs07:52 Regional Coffee Trends: Dark Roasts and Popularity10:25 The Shift in Coffee Drinking Habits13:10 Coffee Consumption Statistics: Age and Preferences15:54 The Popularity of Single-Cup Brewers18:26 The Lightning Round: Quickfire Coffee Quest
The Ex-Files | Customer Training Ep. 4
00:51 Customer Training for Coffee Roasters03:44 The Role of Trainers in Coffee Businesses07:45 Monetizing Training Programs11:37 Engaging Different Learning Styles14:39 Training Centers vs. On-Site Training18:36 Monetizing Training and Communicating Value22:29 The Importance of Standards in Training26:00 Alternative Brewing Methods in Restaurants29:31 Consultative Selling in Coffee Training32:41
The Ex-Files | Cupping and QC Basics Ep. 3
TakeawaysQuality assurance is crucial in coffee roasting.Cupping is essential for coffee quality.You need to taste your own coffee.Cupping should be a priority in your business.Learn to cup, then cup to learn.Make cupping enjoyable and accessible.Invest in basic quality control tools.Cupping with peers enhances learning.Practice is key to improving your cupping skills.Production brewing can be mor
The Ex-Files | Green Coffee Business Lingo Ep. 2
00:00 Introduction to Coffee Terminology02:50 Understanding FOB and Its Importance05:57 The Process of Coffee Stripping09:05 Buying Forward: Securing Future Inventory12:02 Defining Your Coffee Position15:06 Delivery Orders and Their Role17:49 Understanding NANS and Its Implications21:10 Grain Pro: Enhancing Coffee Quality23:56 The Role of the Green Coffee Association27:12 Hedging: Managing Risk i
Another Cup | Covoya's Marketing Manager, Sam Supsky Ep. 18
TakeawaysSam's background in coffee started with Dunkin' Donuts and coffee milk.Her first job in coffee was with coffee extracts.Marketing in coffee involves a variety of tasks and events.The coffee industry is heavily influenced by the people involved.Navigating market changes can be challenging for marketing efforts.Sam values the willingness of others to share knowledge in the coffee community.
Another Cup | Rae Tran from Karmic Circle Coffee Trading in Vietnam Ep. 17
TakeawaysRae Tran aims to uplift the quality of Vietnamese coffee.Karmic Circle Coffee Trading focuses on quality rather than quantity.Innovative processing methods are being introduced in Vietnam.The US market is diverse and seeks unique coffee offerings.Rae credits Miguel from Paradise for his mentorship.Vietnam is experiencing a mini Renaissance in specialty coffee.The company imports between t
The Exchange | Dan Streetman from Bird and Bear, Greg Buchheister from Coffeebar Ep. 41
TakeawaysThe coffee industry thrives on personal connections and relationships.Attending coffee expos provides invaluable face time with suppliers and peers.Building trust is essential in the coffee business, especially when separated by distance.Newcomers to the coffee industry bring fresh excitement and perspectives.The evolution of coffee expos reflects changes in the industry and community dyn
Extra Shot | Making a Case for Dark Roast Ep. 10
TakeawaysThe absence of dark roast options in specialty is puzzling.35% reported drinking dark roast, while only 12% light roast.Consumer preferences shift significantly after age 40.Dark roast consumption is higher among older demographics.Specialty coffee roasters should offer dark roasts for business growth.Good roasting skills are essential for quality dark roasts.The coffee industry has shift
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