Product Thinking
Product management isn't just about training product managers to build better products; it's about improving the systems within organizations as a whole. Host Melissa Perri connects with industry-leading experts in product management and answers pressing questions about everything product. Join each week to level up your skillset and invest in yourself as a product leader.
Episodes
Episode 270: How Experimentation Becomes Culture
What does it actually take for experimentation to stick inside a product organization? In this compilation episode of the Product Thinking Podcast, Melissa Perri brings together three perspectives on the leadership behaviors, portfolio decisions, and iteration loops that separate real experimentation from theater.David Bland, author of Testing Business Ideas, opens with what he has seen go wrong i
Episode 269: Continuous Discovery Habits That Actually Work
Continuous discovery sounds simple and breaks down constantly in practice. In this compilation episode of the Product Thinking Podcast, Melissa Perri brings together three perspectives on what it actually takes to build the habit and why slowing down on discovery is still the fastest path to shipping the right thing.Teresa Torres, author of Continuous Discovery Habits, breaks down the structure un
Episode 268: Rethinking What Done Means in Product Ops
What does it mean for a product to actually be “done”? Not code in production, but customers buying, using, and loving it. In this compilation episode of the Product Thinking Podcast, Melissa Perri brings together three product leaders to explore the systems that make whole product launches consistent.Trisha Price, then Chief Product Officer at Pendo, argues for shifting the team's definition
Episode 267: How OKRs Become Outputs Instead of Outcomes
OKRs are one of the most misunderstood frameworks in product. They turn into renamed roadmaps, copy-paste cascades, and measures of output instead of real outcomes. In this Product Thinking Podcast compilation, Melissa Perri brings together four leaders who share what it takes to make OKRs actually work.Hugo Froes, then head of product operations at OLX, shares how splitting OKRs into discovery, b
Episode 266: Building for Builders
What does it take to keep product teams focused on meaningful work? In this compilation episode, Melissa Perri brings together three product leaders to explore how to cut through overhead, dig into real problems, and resist the pull of shiny technology.Nan Yu, Head of Product at Linear, shares how clunky tools burden PMs with admin work and how his team uncovers real problems behind feature reques
Episode 265: How Marketplace Teams Decide What to Build
Creating great product organizations takes more than setting roadmaps. It requires clear priorities, shared decision-making, and a strong sense of what makes the business uniquely valuable. In this episode, Melissa Perri brings together insights from three product leaders on how teams can create focus, alignment, and clarity as they scale.You’ll hear from Kristin Dorsett, Chief Product Officer at
Episode 264: Product at Scale Inside the World’s Largest Financial Institutions
This episode explores what it takes to build great products inside large financial institutions where product teams must balance modernization, legacy systems, scale, and regulation. Through conversations with leaders from Vanguard, Chase, and Affirm, Melissa Perri highlights how strong product organizations connect strategy, operating models, and customer outcomes.Marco De Freitas and Amber Brest
Episode 263: From Product Leader to CEO
Creating great products at scale means widening your lens beyond roadmaps and features and learning how to run the business around the product. In this compilation episode, Melissa Perri pulls together three perspectives on what it takes for product leaders to operate at the next level: stepping into broader executive responsibility, building real ownership in teams, and making product decisions l
Episode 262: Organizing Product Teams Around Value
Creating strong product organizations means aligning teams around outcomes, not outputs, and designing systems that enable learning at speed. In this episode, Melissa Perri brings together insights from multiple product leaders to explore what it takes to anchor on business outcomes, structure teams around value, and build the psychological safety required to learn through experimentation.You’ll h
Episode 261: AI Implementation in Regulated and High-Trust Industries
AI is moving quickly from experimentation into real products, but in regulated and high-trust environments the stakes are much higher. In this compilation episode of the Product Thinking Podcast, host Melissa Perri brings together perspectives from multiple product leaders to explore what it really takes to ship AI responsibly when accuracy, trust, and risk management matter.You will hear from Mar
Episode 260: Avoiding Common Mistakes in Org Design
In this episode of the Product Thinking Podcast, Melissa Perri delves into the intricate world of organizational design for product management teams. She explores how to structure teams effectively around value streams, rather than falling into the trap of organizing by architecture.Melissa emphasizes the critical role of platform teams and the importance of starting with a solid product strategy
Episode 259: Simplifying AI for Global Customer Impact with Srinivasan Raghavan
Srini Raghavan, Chief Product Officer at FreshWorks, joins Melissa Perri to discuss the evolving role of product management in the age of AI. He explores how product managers are transforming into "product builders" with AI as a catalyst for more integrated roles, collapsing traditional processes, and enabling rapid prototyping.Srini dives into the impact of AI on enhancing customer and
Episode 258: Treating Internal Tools with Equal Rigor
In this episode, Melissa Perri dives into the intricacies of product management with a focus on both inbound and outbound product management. Whether you're working on internal tools or customer-facing products, the strategic processes involved are crucial and similar across the board.Melissa discusses the importance of having a strategy, discovery, and delivery process in place to maximize th
Episode 257: Making Product Launches Work at Scale with Michael Dodsworth
In this episode of the Product Thinking Podcast, Melissa Perri is joined by Michael Dodsworth, the founder and CEO of Fanfare. Michael shares his insights on the importance of storytelling in product management and how it can drive product success.He discusses his transition from engineering roles to leading innovative product launches that create immersive experiences and captivate audiences. Thr
Episode 256: De-Risking Product Launches Effectively
In this episode, Melissa Perri discusses the common dilemma faced by product managers: whether to prioritize large, high-risk features or focus on delivering smaller, incremental updates. She delves into the considerations that should guide this decision, including the value to users, stakeholder goals, and the need for experimentation and risk management. Melissa shares insights on how to approac
Episode 255: How Shopify Is Leveraging AI at Scale with Vanessa Lee
Join us in this episode as Melissa Perri sits down with Vanessa Lee, VP of Product at Shopify, to explore the groundbreaking work being done in AI integration and agentic commerce. Vanessa sheds light on Shopify's AI assistant, Sidekick, which aims to revolutionize how merchants manage and grow their businesses.Discover how Shopify is pushing the boundaries of e-commerce with cutting-edge tech
Episode 254: Pushing Back on Unsustainable Workloads
Join Melissa Perri in this episode of the Product Thinking Podcast as she tackles the complex issue of managing an overwhelming workload as a product manager. A senior product manager shares their struggle of handling five engineering teams, a task typically assigned to multiple product managers. Melissa offers practical advice on how to communicate with leadership, prioritize effectively, and imp
Episode 253: Intelligent Friction in Digital Banking with Tony Brancato
Tony Brancato, Chief Product Officer at Charlie Financial, joins Melissa Perri on the Product Thinking Podcast to discuss the unique challenges and opportunities in developing financial products for older Americans. With a focus on security and user-friendliness, Tony shares how Charlie Financial is reimagining banking for the senior demographic, often overlooked by tech innovations.The conversati
Episode 252: Understanding Product vs Project Management
In this episode, Melissa Perri dives into the often-confused realms of product management and project management. Many people conflate these roles, but they serve distinct purposes and bring different values to an organization. Melissa unpacks the unique responsibilities and skills required for each role and discusses how they can effectively complement each other to drive product success.Whether
Episode 251: From CERN to FemTech Innovation with Magda Armbruster
Dr. Magda Armbruster, Head of Product at Natural Cycles, joins Melissa Perri to discuss her unique journey from physics to product management, and how she leverages her scientific background to innovate in women's health technology. As the first FDA-cleared birth control app, Natural Cycles offers a non-hormonal alternative for women and is expanding into new areas such as perimenopause. Dr. A
Episode 250: Building Smart: Clarity Over Perfection
What framework or experience do product managers rely on to determine when a feature is ready for delivery?Product managers should balance clarity and collaboration with developers when determining if a feature is ready for delivery. Key considerations include validating the feature's worth, assessing risk levels, and ensuring specifications provide enough context for developers to start codin
Episode 249: Moving Beyond Function in Product Management with Nesrine Changuel
In this episode of the Product Thinking Podcast, Melissa Perri welcomes Nesrine Changuel, a seasoned product coach, trainer, and author, known for her work at Google, Spotify, and Microsoft. Nesrine shares her journey and insights into creating products that users truly love by focusing on emotional connections and the concept of "Product Delight” - the name of her recently launched book.She
Episode 248: Escaping the Reactive Trap in Product Teams
How can a product manager handle a backlog of unanswered customer support tickets and enhancement requests while transitioning to a more strategic approach?Addressing a backlog of customer requests requires strategic thinking rather than reactive responses. To manage this, categorize requests into buckets, establish communication rhythms for backlog reviews, and reset stakeholder expectations. Foc
Episode 247: Freeing Teams from Operational Overload with John Cutler
In this episode, Melissa Perri is joined by John Cutler to explore the often overlooked yet crucial role of product operations in driving organizational success. They dive into the balancing act between having the right people and the right processes, emphasizing how both are essential in managing complexity and fostering innovation.The conversation takes a deep dive into strategic planning, discu
Episode 246: Rethinking the Role of R&D
How can a company successfully integrate an R&D department that primarily works with academia within a product management model that emphasizes engineering, design, and business?The discussion emphasizes the role of R&D in product management, questioning its necessity when engineering teams are empowered. R&D can serve as content or market experts but may become disconnected from custo
Episode 245: Building Product Thinking in Engineering Teams with Matt Watson
Join Melissa Perri as she sits down with Matt Watson, founder and CEO of Full Scale, to delve into the evolving world of product management and software development. In this insightful conversation, Matt shares his journey from developer to CEO, offering lessons on how to blend engineering expertise with product thinking. Discover how Matt encourages a culture of ownership and courage among teams,
Episode 244: Thriving as a Platform Product Manager
What advice can you give for transitioning from end-user product management to platform product management, particularly regarding daily responsibilities and understanding the new role?The podcast discusses the transition to platform product management, emphasizing the importance of understanding internal users and workflows. It advises product managers to learn technical aspects like APIs and Dev
Episode 243: Embracing Visual Collaboration in the Age of AI with Elaina O’Mahoney
In this episode of the Product Thinking Podcast, Melissa Perri sits down with Elaina O'Mahoney, the Chief Product Officer at Mural, to explore the evolving landscape of product operations, the strategic use of AI, and the essential collaboration between product and go-to-market teams. Elaina shares her insights into how organizations can streamline their product operations and effectively inte
Episode 242: Why Context Switching Slows You Down
What advice do you have for a situation where multiple product managers are accessing the same developer team, potentially slowing down delivery?Navigating multiple product managers sharing the same development team can lead to inefficiencies and context switching, which negatively impacts productivity. It's crucial to have dedicated developers for specific areas to improve ownership and accou
Episode 241: Mastering AI Strategy in Enterprise Teams with Maryam Ashoori
In this episode of the Product Thinking Podcast, Dr. Maryam Ashoori joins Melissa Perri to explore the transformative impact of AI on product management. Maryam shares her insights into how AI is reshaping roles within the industry, particularly the evolving relationship between product managers and engineers. With AI increasingly influencing design processes, she discusses the shift from traditio
Episode 240: Mastering Product Craft as a New VP
What advice can a new VP of product, with extensive industry experience but limited product management experience, receive to succeed in their role?Advice for a new VP of product with industry experience but limited product management knowledge includes understanding product management as a craft, learning key concepts and methodologies, and leveraging industry expertise to empathize with customer
Episode 239: Navigating the AI Shift at Stack Overflow with Jody Bailey
Jody Bailey, the Chief Product and Technology Officer at Stack Overflow, joins Melissa Perri to discuss the integration of AI and product strategy in one of the world’s largest online communities for technologists. Jody shares insights on how Stack Overflow is navigating the rapid technological advancements and adapting to maintain long-term trust within its community.They delve into the challenge
Episode 238: Managing Success Beyond the Build
What product management principles can be applied in an enterprise setting where teams implement a purchased SaaS tool rather than building their own?The podcast discusses the role of product management in organizations that implement purchased software rather than building it. Melissa Perri emphasizes that product managers still need to evaluate whether the tools solve the right problems, customi
Episode 237: Leading Creative Teams with Discipline with Keith Lucas
Keith Lucas, author and former product leader at Roblox, joins Melissa Perri to discuss his new book "Impact," which focuses on building high-performing, innovative teams. Keith shares insights from his experience leading teams at Roblox and explores how visionary leadership and mission-driven strategies can inspire and align teams for success. The conversation delves into creative const
Episode 236: Real Career Advice From Product Leaders
Join Melissa Perri as she dives into some of the best advice about career growth in product management from an incredible group of industry leaders. Monica Lewis from LinkedIn, Kristin Dorsett from Viator, Dheerja Kaur from Robinhood, Lucie Buisson from Contentsquare, Ben Hafele from the Lean Startup Co., Marco De Freitas and Amber Brestowski from Vanguard, Oliver Seil from Belkin International, D
Episode 235: Inside Product Ops: How Teams Scale Strategy
In this episode, Quincy Hunte, Mark Rosenberg, Vivian Finney, Jessica Soroky and Hugo Froes join Melissa Perri to delve into the evolving world of Product Operations (ProdOps) and its impact on scaling product management within organizations. They explore how structuring product operations can enhance efficiency, align business and technology goals, and transform how product teams function. The co
Episode 234: What Product Leaders Are Saying About AI
In this episode, we delve into the transformative role of AI in product management through conversations with some of the best Product leaders. You’ll hear from Anthony Maggio (VP Product Management at Airtable), Jessica Hall (CPO at Just Eat Takeaway), Karthik Suri (CPO at Cornerston OnDemand), Mario Rodriguez (CPO at Github), Steve Wilson (CPO at Exabeam), Darren Wilson (CPO at Soul Machines), a
Episode 233: How Linear Builds Tools Developers Actually Want with Nan Yu
Join Melissa Perri as she sits down with Nan Yu, Head of Product at Linear, to explore how Linear is reshaping project management tools for software development. This episode delves into creating seamless user experiences, the evolving role of AI in product management, and the importance of aligning product strategy with company goals.In this engaging conversation, Nan shares insights on how Linea
Episode 232: The Art and Science of Product Decisions with Jameson Troutman
Join Melissa Perri as she sits down with Jameson Troutman, Head of Product for Small Business at JP Morgan Chase, to explore the dynamic world of product management. In this episode, Jameson shares his insights on balancing the art and science of product management, emphasizing the need for product managers to trust their judgment alongside leveraging data and research.Jameson delves into the impo
Episode 231: Laying the Groundwork for Startup Success with Julia Austin
In this episode, Melissa Perri is joined by Julia Austin, Author, Lecturer at Harvard Business School, and Founder of Good For Her, to discuss the essentials of building a strong startup foundation. They delve into the importance of understanding your customer and the problem you’re solving, the dynamics of co-founder relationships, and transitioning to outcome-based roadmaps. Julia shares insight
Episode 230: Structuring Product Teams Around Outcomes with Jose Quesada
Join us this week on the Product Thinking Podcast as we explore the intersection of digital innovation and product management with Jose Quesada, VP of Product Management for Mobile and Web at American Express. With over 15 years of experience, Jose provides valuable insights into transforming digital experiences within the financial industry and the pivotal role of experimentation in fostering inn
Episode 229: Navigating Urgency and Strategy in Product Leadership with Oji and Ezinne Udezue
Join us on this episode of the Product Thinking Podcast as Oji and Ezinne, co-authors of "Building Rocketships: Product Management for High-Growth Companies”, discuss the pivotal role of Product Managers in the AI era. As they share insights from their experiences with innovation and product development, Oji and Ezinne explore how PMs must adapt to the rapidly evolving technological landscape
Episode 228: Shaping the Future of Intent-Based Digital Journeys with Lucie Buisson
In this episode of the Product Thinking Podcast, Melissa Perri is joined by Lucie Buisson, Chief Product Officer at Contentsquare.Lucie discusses how AI is transforming digital experiences by combining quantitative and qualitative data to improve customer interactions. She highlights the role of AI in boosting productivity, allowing product managers to focus more on strategic initiatives, and fost
Episode 227: Inside LinkedIn’s Product Strategy Culture with Monica Lewis
In this episode of the Product Thinking Podcast, Melissa Perri sits down with Monica Lewis, VP of Product at LinkedIn, to explore how AI is transforming sales solutions.Monica shares her journey from engineering to leading LinkedIn's billion-dollar Sales Solutions team, focusing on creating powerful AI-driven tools that increase the effectiveness of the sales team.Monica discusses the integrat
Episode 226: Why Every Product Team Needs a Playtesting Mindset with Christina Wodtke
In this episode, I sit down with Christina Wodtke, a professor at Stanford University, for the second time on the show, to explore the intersection of game design and product management. Christina shares her insights on how principles from game design can transform product development processes, making them more engaging and effective. We also dive into the role of AI in shaping the future of prod
Episode 225: Aligning Pricing With Product and Customer Segments with Dan Balcauski
Join me in the latest episode of the Product Thinking Podcast as I welcome Dan Balcauski, founder of Product Tranquility.Dan is an expert in optimizing pricing and packaging for B2B SaaS companies. In our conversation, we discussed strategic nuances of pricing models, the importance of understanding customer value, and the common pitfalls organizations face in their pricing strategies.In this epis
Episode 224: Why Empathy Is a Product Superpower with Somer Simpson
In this episode, Somer Simpson, VP of Product at Customer.io, joins us to discuss the role of empathy in product management. With a wealth of experience in online media and startups, Somer shares how product managers can drive innovation by cultivating empathy for customers and themselves.She explores how you can have a human-centered approach when crafting products and how self-reflection grows e
Episode 223: Behind the Rise of GitHub Copilot with Mario Rodriguez
Join us for an engaging episode of the Product Thinking Podcast as I speak with Mario Rodriguez, Chief Product Officer at GitHub, about the transformative role of AI in product management and development.In this episode, Mario discusses the integration of AI into GitHub's strategy, particularly through GitHub Copilot, and how it leverages AI to improve creativity in software development.Mario
Episode 222: Designing for Real User Understanding with Dheerja Kaur
Dheerja Kaur, Vice President of Product Management at Robinhood, joins Melissa Perri on the Product Thinking Podcast to discuss her journey from engineering to product leadership. Her experience integrating design and user experience into product development at Robinhood has fostered a culture of ambitious thinking and learning by doing.Dheerja shares insights into balancing experimentation with s
Episode 221: Balancing Strategy and Execution at Scale with Kristin Dorsett
In this episode of the Product Thinking Podcast, we are joined by Kristin Dorsett, COO at Viator.We dive into how Kristin and her team are building a culture of experimentation, and what it takes to move fast without losing alignment.Viator, under the TripAdvisor umbrella, has embraced a learning mindset that blends data, customer feedback, and rapid iteration. Kristin shares how cross-functional
Episode 220: Designing Products That Click with Jake Knapp
Join Melissa Perri on the latest episode of the Product Thinking Podcast as she chats with Jake Knapp, creator of Design Sprint at Google, and general partner at Character Capital. Known for for his seminal book “Sprint”, Jake discusses nuances from his latest book, "Click," and emphasizes the critical role differentiation plays in product success.This episode dives into the importance o
Episode 219: The Real Role of Product Marketing in Strategy with Rebecca Shaddix
Rebecca Shaddix, a seasoned marketing executive and go-to-market strategist, joins Melissa Perri to explore the balance of acceptable mistakes in market strategy. Rebecca discusses the importance of defining acceptable mistakes to avoid unnecessary delays and to better align team efforts with strategic goals. This episode focuses on how acknowledging acceptable mistakes can accelerate development
Episode 218: Turning Belkin into a Design-Led Company with Oliver Seil
Oliver Seil, Vice President of Design at Belkin, joins Melissa Perri on the Product Thinking Podcast to explore how Belkin has transitioned into a design-focused company. Oliver discusses the role of design in creating products that resonate with users while fulfilling their functional needs. He shares how Belkin's design philosophy prioritizes consumer insights and prototyping to create produ
Episode 217: Behind the Scenes of Pendo’s Product Operations Evolution with Jessica Soroky
Join us for an insightful episode of the Product Thinking Podcast as we delve into the world of product operations with Jessica Soroky, the Senior Director of Product Operations at Pendo. In this episode, Jessica reveals the transformative strategies that have redefined Pendo's product operations, highlighting their innovative approach to integrating data and AI for enhanced product management
Episode 216: Getting OKRs Right: Planning with Impact at OLX with Hugo Froes
Join Melissa Perri in an insightful episode of the Product Thinking Podcast featuring Hugo Froes, Head of Operations at OLX. In this episode, Hugo shares his remarkable journey from UX and service design to leading product operations, a transition that highlights the importance of bridging design with business needs.This conversation dives into how Hugo has effectively shaped product operations at
Episode 215: Transforming Enterprise Sales: The Gong Story with Eilon Reshef
In this episode, Eilon Reshef, co-founder and Chief Product Officer of Gong, joins Melissa Perri to discuss the transformative power of AI-driven technology in sales and product management.As Gong revolutionizes the sales industry, Eilon shares insights into building tools that empower salespeople and help them succeed. He dives into the challenges of scaling Gong to $100 million in ARR and the cr
Episode 214: From Apple to FinTech: Balancing Automation & Customer Trust with David Myszewski
In this episode of the Product Thinking Podcast, Melissa Perri sits down with David Myszewski, VP of Product at Wealthfront. David shares his transition from working on the groundbreaking iPhone at Apple to leading product innovation in the fintech space. He dives into how Wealthfront's approach to fintech has been shaped by lessons learned at Apple, particularly the power of small, talented teams
Episode 213: How Vanguard is Modernizing Finance Through Digital Innovation with Marco and Amber
Join us for an insightful episode where we explore the digital transformation journey at Vanguard with Marco De Freitas, Chief Product Officer for Vanguard's Personal Investor Business, and Amber Brestowski, Chief Product Officer for the Retirement Business.Discover how Vanguard is modernizing client journeys, enhancing products, and building platforms that promise superior investment experien
Episode 212: Avoiding Common Pitfalls in Corporate Innovation with Ben Hafele
In this episode of the Product Thinking Podcast, Melissa Perri is joined by Ben Hafele, CEO of Lean Startup Company, to explore the complexities of corporate innovation. Ben shares insights on how large companies can effectively integrate lean startup methodologies into their existing frameworks. They discuss the importance of aligning innovation efforts with business strategies and how to avoid f
Episode 211: The Power of Team Topologies with Matthew Skelton
In this episode of the Product Thinking Podcast, I am thrilled to welcome Matthew Skelton, co-author of "Team Topologies: Organizing Business and Technology Teams for Fast Flow." We delve into the intricate intersections between team topology principles and product management, exploring how these frameworks can transform the way product teams work together to enhance collaboration and re
Episode 210: Navigating Product Leadership in Complex Industries with Fabio Brocca
In this episode, I welcome Fabio Brocca, Chief Product Officer at Xeneta, to discuss how product managers can effectively balance the urgency of product development with the need for strategic perfection.Drawing from his extensive experience at Amazon and MSC, Fabio provides a unique take on the importance of swift iteration and execution in the fast-paced world of product management. We explore h
Episode 209: From Databases to Developer Platforms: The MongoDB Story with Andrew Davidson
In this episode of the Product Thinking Podcast, Melissa Perri talks with Andrew Davidson, Senior Vice President of Products at MongoDB. Andrew has been instrumental in transforming MongoDB from a traditional database company into a comprehensive developer data platform.
As MongoDB evolves, Andrew shares insights into managing technical products and enhancing user experiences, crucial areas for pr
Episode 208: Scaling Research Ops to Drive Organizational Change with Kate Towsey
In this episode, Melissa Perri sits down with Kate Towsey, an authority on research operations and author of "Research That Scales." They dive into the significance of research ops in aligning product strategy and operations within a company, emphasizing how research can provide strategic insights essential for product development and organizational growth.
Kate discusses the evolution
Episode 207: Mastering Predictable Product Success with the ODI Strategy with Tony Ulwick
In this episode of the Product Thinking Podcast, Melissa Perri welcomes Tony Ulwick, the founder and CEO of Strategyn, and the pioneer behind the jobs-to-be-done theory and Outcome-Driven Innovation (ODI).
Tony shares insights from his groundbreaking work in redefining product development and innovation. He discusses the importance of separating innovation from development processes and why focus
Episode 206: Building and Scaling Zero to One Products with Uday Marepalli
In this episode of the Product Thinking Podcast, I am joined by Uday Marepalli, Director of Product Management at Upwork, who brings his expertise from leading AI-driven initiatives to our conversation. Uday shares his insights on building zero to one products within large organizations, emphasizing the importance of understanding customer needs and leveraging AI in product development.
This episo
Episode 205: Revolutionizing Workforce Agility Through AI with Karthik Suri
Join Melissa Perri in this insightful episode of the Product Thinking Podcast as she chats with Karthik Suri, Chief Product Officer at Cornerstone OnDemand. Recognized for his expertise in leveraging AI for workforce development, Karthik shares innovative strategies on bridging skill gaps and creating personalized career pathways through generative AI and data intelligence. They explore the transf
Episode 204: Building Women's Health Products: From Validation to Scale with Inessa Lurye
Inessa Lurye, former Senior Director of Product and Head of Women's Health at Hinge Health, joins Melissa Perri to discuss the intricacies of launching zero-to-one products within established organizations. Drawing from her experience in developing Hinge Health's comprehensive women's pelvic health program, Inessa shares valuable insights on building business cases, validating products through exp
Episode 203: Christmas Special Greatest Hits 2024: Mastering Product Leadership Through Research, Goals, and Growth
In this special holiday episode of the Product Thinking Podcast, Melissa Perri curates the most impactful insights from 2024's top episodes. Featuring conversations with industry leaders including Steve Portigal on user research evolution, Quincy Hunte on decision-making at scale, Jeff Gothelf and Josh Seiden on OKRs, Kate Leto on leadership coaching, and Leah Tharin on product-led growth. This co
Episode 202: Transforming Product Teams into Investment Partners with Fabrice des Mazery
Fabrice des Mazery, Chief Product Officer at productROI joins Melissa Perri on this episode of the Product Thinking podcast, discussing shifting product managers' mindsets from builders to investors. Drawing from his extensive experience, including leading product at TripAdvisor's TheFork, Fabrice shares insights on evaluating product decisions through an investment lens, building stakeholder rela
Episode 201: Enhancing Product Operations in Enterprise Software with Mark Rosenberg and Vivian Phinney
Mark Rosenberg and Vivian Phinney from Workday join Melissa Perri on this episode of the Product Thinking podcast to dive into product operations. Mark, an experienced leader at Workday, shares his journey in implementing modern product operations within a large-scale organization to meet the financial product needs of over 2,000 customers. Vivian expands on how they accomplish it and her mission
Episode 200: Building a Minimal Lovable Product with Tomer London
Gusto's Tomer London joins Melissa Perri in this episode of the Product Thinking podcast. As the co-founder and Chief Product Officer, Tomer shares his insights on building a lovable product experience in the fast-paced world of payroll and HR solutions. He discusses how Gusto stays committed to exceptional user experience amidst a growing and complex product portfolio. Tomer delves into the three
Episode 199: The True Cost of AI: Beyond the Hype and Into Reality with Jessica Hall
Just Eat Takeaway’s Jessica Hall joins Melissa Perri in this episode of the Product Thinking podcast. Chief Product Officer at the food delivery giant, Jessica links up with Melissa to discuss the intricacies of managing a diverse product portfolio across global markets, sharing insights from her journey in navigating the challenges of integrating multiple brands, post-merger and establishing a un
Episode 198: The Cupcake Approach: Validating Product Concepts with PJ Linarducci
This time on the Product Thinking Podcast, Melissa Perri is joined by P.J. Linarducci, Chief Product Officer at Thumbtack, to explore the complexities of product leadership in both large and small-scale organizations. P.J. shares insights from his journey, starting with his formative years at Meta and his transition to Thumbtack, where he embraced the role of leading the entire product organizatio
Episode 197: Aligning Product Development with Business Objectives in Healthcare with BJ Boyle
This time on the Product Thinking Podcast, Melissa Perri is joined by BJ Boyle, Chief Product Officer at PointClickCare, to discuss the critical intersection of healthcare technology and product management. With over two decades of experience in the health tech space, BJ shares insights from his journey, including lessons learned during his transition to the C-suite. He delves into the unique chal
Episode 196: The Affirm Card: Transforming Payment Flexibility with Vishal Kapoor
In this episode of the Product Thinking Podcast, Vishal Kapoor, Senior Vice President of Product at Affirm, joins Melissa Perri to dive into the intricacies of building and scaling products in the fintech space. Vishal shares his journey through 15+ years of product management. The episode offers deep insight into not just what Affirm is up to, but into the very bones of the culture that drives th
Episode 195: Sparking Joy in the Workplace with Robin Daniels
Robin Daniels is on the Product Thinking Podcast to discuss how it’s possible to transform working cultures through the careful construction of a supportive community atmosphere. Robin, Chief Business and Product Officer at Zensai, explains to Melissa Perri how his remarkable journey through product management and marketing across leading tech companies like Salesforce and LinkedIn has led him to
Episode 194: From Product Leader to CEO with Mercedes Chatfield-Taylor
Mercedes Chatfield-Taylor, Co-Founder and Chief Executive Officer at Artico Search, Inc. and a top recruiter specializing in leadership roles for scale-up companies, returns to chat with Melissa Perri on this episode of Product Thinking. Together, they discuss the evolving CEO landscape, particularly the increasing importance of collaboration across functions in lean organizations and the growing
Episode 193: Navigating Hyper-Growth with Sean Solme Kim, Former Head of Product at TikTok and Amazon Prime
In this episode of the Product Thinking Podcast, Melissa Perri speaks with Sean Solme Kim, former head of product at TikTok and previously at Amazon Prime. They discuss key insights from his time at both companies, including how Amazon's metrics-driven approach influenced his work at TikTok and the development of the Stitch feature. Sean shares his perspective on empowering product teams, fosterin
Episode 192: Brian Fugere’s Blueprint for Merging Teams and Technologies
Host Melissa Perri enjoys a far-reaching conversation with Brian Fugere in this episode of the Product Thinking Podcast. Brian is the Chief Product Officer at Symplr, with extensive experience in transforming businesses through AI-powered automation and robotics. They discuss the impact of AI and automation on supply chain innovation, the balance between operational efficiency and creativity in pr
Episode 191: The Evolution of Customer Experience: Insights from Blake Morgan
Host Melissa Perri sits down with Blake Morgan, in this episode of the Product Thinking Podcast. Blake is a seasoned expert in customer experience, best-selling author, and someone with a career spanning major companies like Coca-Cola and AT&T. They discuss the evolution of customer experience, the key principles of customer-focused leadership, and how to effectively measure success beyond mere me
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