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The Travel Business Unpacked

The Travel Business Unpacked

The Travel Business Unpacked 78 Episodes Oct 12, 2026

The Travel Business Unpacked is a podcast by Gifted Travel Network, a host agency for luxury travel advisors. Hosted by Meredith Calloway, it offers inspiring stories, expert insights, and proven strategies for building a sustainable travel business. The show aims to help listeners turn a love for travel into a thriving career, whether they are starting out or looking to grow an existing venture.

Episodes

Grief, Grace, and the Art of Surprise and Delight with Veronica Gonzalez
Grief, Grace, and the Art of Surprise and Delight with Veronica Gonzalez Oct 12, 2026 00:54:57 Veronica Gonzalez spent years promoting tourism in McAllen, Texas, and working in her father's pharmacy before she let herself build a business around what she loved most: planning travel. In this episode, Veronica joins Meredith Calloway to talk about how Delighted Designs grew from a destination event business into a luxury travel practice that does both. That growth started with a villa own
Soul-Stirring Journeys and a Seven-Figure First Year with Sylvia Sulkes
Soul-Stirring Journeys and a Seven-Figure First Year with Sylvia Sulkes Oct 5, 2026 00:47:50 Sylvia Sulkes knew for years that her work wasn't fulfilling her anymore, but it took a climb up Mount Kilimanjaro with her husband to make the decision clear. A month after coming down the mountain, she joined GTN's Travel MBA program and launched Sol Kiss Escapes, a luxury travel business built around soul-stirring journeys that give clients what they actually need, whether that's re
Outgrowing Your Host Agency: Laura Gonzalez on Finding the Right Fit
Outgrowing Your Host Agency: Laura Gonzalez on Finding the Right Fit Sep 28, 2026 00:47:48 This week on The Travel Business Unpacked podcast, Meredith Calloway is joined by Laura Gonzalez, founder of Vacation Artisans Travel Agency, to talk about knowing when it's time for a change and starting fresh after a decade in the industry.Laura shares her journey from nonprofit event planning to ten years as a travel advisor, including the slump that made her decide whether to recommit to h
Julie and Alex Ott on Building a Mother-Son Team in Luxury Sports Travel
Julie and Alex Ott on Building a Mother-Son Team in Luxury Sports Travel Sep 21, 2026 00:50:54 Julie and Alex Ott are the mother-son team behind Triple Play Vacations. In this episode, they join Meredith Calloway to talk about what it looks like to build a business together while specializing in one of travel's fastest-growing niches: sporting events.Julie's path into travel started during the pandemic, right after wrapping up 25 years in the apparel and footwear industry, including
From Family CEO to Luxury Travel: Lucie McLaughlin's First Year in Business
From Family CEO to Luxury Travel: Lucie McLaughlin's First Year in Business Sep 14, 2026 00:42:44 Lucie McLaughlin spent over two decades as what she calls the "family CEO," and when her kids grew up and life took an unexpected turn, she found herself searching for a new sense of purpose. In this episode, Lucie joins host Meredith Calloway to talk about trading the family-planner role for a career as a luxury travel advisor, and how a conversation with her mother-in-law led her to re
Less Than a Year In: Unpacking Nicholas Dintelmann's Leap into Luxury Travel
Less Than a Year In: Unpacking Nicholas Dintelmann's Leap into Luxury Travel Sep 7, 2026 00:52:18 Nicholas Dintelmann spent over a decade in corporate retail before he let himself pursue the international, travel-focused career he'd wanted since childhood. In this episode, Nicholas joins Meredith to talk about the deliberate process of unraveling his corporate life before joining GTN's Travel MBA program in the February 2026 cohort and launching CARTE ATLAS, his luxury travel business
Pam Smithgall on Creating the Perfect Travel “Symphony”
Pam Smithgall on Creating the Perfect Travel “Symphony” Aug 31, 2026 00:51:15 This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Pam Smithgall, owner of South Shore Travel and a longtime Gifted Travel Network member.Pam began her career as a music teacher before discovering a way to turn her love of travel into a business. Today, she brings the same attention to detail, sequencing, and storytelling that she learned through music into the
From Corporate Careers to a 7-Figure Travel Business: Shawn Lamphear & Jon Malpass
From Corporate Careers to a 7-Figure Travel Business: Shawn Lamphear & Jon Malpass Aug 24, 2026 00:52:16 Shawn Lamphear and Jon Malpass of LM Authentic Travel went from corporate careers to a seven-figure producing, six-figure-earning travel business in under two years. In this episode, Shawn and Jon join Meredith Calloway to break down exactly how they did it: why referrals (not cold outreach) drove every client they've landed, how their software backgrounds shaped the systems and workflows behi
Lisa VanBuhler on Painting the Perfect Travel Masterpiece for Every Client
Lisa VanBuhler on Painting the Perfect Travel Masterpiece for Every Client Aug 17, 2026 00:46:15 This week on The Travel Business Unpacked podcast, host Meredith Calloway is joined by Lisa VanBuhler of XOOM Tours, a longtime Gifted Travel Network member who has built a thriving luxury travel business from an unconventional start in student and group travel.Lisa shares how her background in education led her to planning trips for students, eventually serving groups of up to 250 people, and how
Keely Culpepper on Creating Experiences That Keep Clients Coming Back
Keely Culpepper on Creating Experiences That Keep Clients Coming Back Aug 10, 2026 00:44:29 This week on The Travel Business Unpacked podcast, Meredith Calloway is joined by Keely Culpepper, founder of Blue Venture Travel, to talk about building a travel business around exceptional client experiences and lasting relationships.Keely shares her journey from the corporate world to travel entrepreneurship and how focusing on thoughtful, personalized service has helped her build a business dr
The Power of Mentorship in Building a Travel Business with Meghann Bjarnesen
The Power of Mentorship in Building a Travel Business with Meghann Bjarnesen Aug 3, 2026 00:51:11 This week on The Travel Business Unpacked podcast, host Meredith Calloway welcomes back Meghann Bjarnesen, co-owner of Besté Travel Design and Lead Mentor & Programs Manager for Gifted Travel Network's Travel Business University.After first joining the podcast as a successful travel business owner, Meghann returns with a new perspective as she steps into a leadership role focused on mentor
Kay Fahlberg on Finding Your Niche Without Boxing Yourself In
Kay Fahlberg on Finding Your Niche Without Boxing Yourself In Jul 27, 2026 00:50:17 This week on The Travel Business Unpacked, Meredith Calloway sits down with Kay Fahlberg, owner of Ippo Travel, to discuss how finding your niche doesn't have to mean limiting your business. Drawing on her Japanese heritage and passion for travel, Kay shares how she built a reputation as a Japan expert while creating a brand that allows her to serve clients traveling all over the world.Along t

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