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Masters of Scale

Masters of Scale

WaitWhat 700 Episodes Aug 20, 2026

On Masters of Scale, iconic business leaders share lessons and strategies that have helped them grow the world's most fascinating companies. Founders, CEOs, and dynamic innovators join candid conversations about their triumphs and challenges with a set of luminary hosts, including founding host Reid Hoffman (LinkedIn co-founder and Greylock partner). From navigating early prototypes to expanding brands globally, Masters of Scale provides priceless insights to help anyone grow their dream enterprise.

Episodes

How Barnes & Noble made a comeback, with CEO James Daunt
How Barnes & Noble made a comeback, with CEO James Daunt Aug 20, 2026 00:32:54 CEO James Daunt has now rescued two iconic bookstore chains: Barnes & Noble and Waterstones. He joins host Jeff Berman to discuss the turnarounds, plus how bookstores are preparing for an onslaught of AI-written content, his BookTok strategy, and why local control is the key to making great bookstores. Subscribe to the Masters of Scale weekly newsletter: https://mastersofscale.co
What the jobs report isn't telling you about AI & the workforce, with Upwork’s Hayden Brown
What the jobs report isn't telling you about AI & the workforce, with Upwork’s Hayden Brown Aug 18, 2026 00:30:03 Few leaders have a better real-time read on how AI is actually reshaping the workforce than Hayden Brown. As CEO of Upwork, the platform where 18 million freelancers meet the businesses that need them, she sees what the monthly jobs report can't: which skills are surging, which jobs are quietly disappearing, and why 23% of businesses that moved work to AI are already bringing humans back.
Pioneers of AI:  Why AI conversations are always one-sided
Pioneers of AI: Why AI conversations are always one-sided Aug 15, 2026 00:39:19 Is it possible for us to ever wholeheartedly trust a machine the way we would a human? According to Charles Duhigg, Pulitzer Prize-winning journalist and New York Times bestselling author of The Power of Habit and Supercommunicators: How to Unlock the Secret Language of Connection, the answer is no. And that’s what stops us from being able to emotionally connect with AI chatbots.In this e
Know which rules to break, with MTV co-founder Tom Freston
Know which rules to break, with MTV co-founder Tom Freston Aug 13, 2026 00:31:35 Tom Freston is a cofounder of MTV and former CEO of Viacom. He joined host Jeff Berman to dig into the wild stories and meaningful lessons from his life as an unconventional corporate leader. Freston reveals how MTV’s audience-first mentality and “subway car” approach to hiring helped the network scale into a cultural icon. Tom’s memoir is Unplugged: https://www.simonandschuster.com/
Rapid Recap: Google’s exodus, Spider-Man’s odyssey, Taco “Hell”, and more
Rapid Recap: Google’s exodus, Spider-Man’s odyssey, Taco “Hell”, and more Aug 11, 2026 00:29:58 What’s the business story of the summer thus far? SpaceX’s stumble post-IPO? AI security breaches? Ongoing tension surrounding the Strait of Hormuz? Host Bob Safian sits down with Rapid Response producer Alex Morris to weigh in. The pair also break down the impact of Uber COO Andrew Macdonald’s appearance on the podcast, and how it sparked a broader conversation throughout the business wo
Always be the challenger, with Savannah Bananas founder Jesse Cole
Always be the challenger, with Savannah Bananas founder Jesse Cole Aug 6, 2026 00:28:39 Jesse Cole loved baseball. He also knew most people thought it was too long and boring. So he disrupted America’s pastime by putting on a yellow tux - and an incredible show. The founder of the Savannah Bananas welcomed host Jeff Berman to Anaheim Stadium before a show recently to talk about how he’s scaling Fans First Entertainment into a growing league that sells out pro sports stadiums
The new rules of brand building, with Wieden+Kennedy CEO
The new rules of brand building, with Wieden+Kennedy CEO Aug 4, 2026 00:30:08 For decades, Wieden+Kennedy has defined the brands that shape culture. Now, as economic uncertainty, AI, and shifting consumer expectations rewrite the rules of business, CEO Neal Arthur joins Rapid Response to break down why understanding your audience is no longer just the marketing team's job. Arthur shares what today's most successful brands are getting right and how leaders can bette
How to beef up your business, with ButcherBox CEO Mike Salguero
How to beef up your business, with ButcherBox CEO Mike Salguero Jul 30, 2026 00:35:44 After his first VC-backed business flopped, ButcherBox CEO and founder Mike Salguero turned lessons learned the hard way into the fuel that built his subscription meat delivery business. Salguero joined host Jeff Berman to reveal how a blend of clean ingredients, clever marketing, and hiring for grit helped him scale into a business that’s now making more than $600M a year and expanding i
Serena Williams on winning in business
Serena Williams on winning in business Jul 28, 2026 00:25:56 Serena Williams doesn't just defy convention on the court. She’s also applying her competitive mindset to entrepreneurship and venture investing, recently rebranding her firm from Serena Ventures to StarFire Ventures. Serena joins Bob Safian to discuss how she identified the 16 unicorns now in her portfolio, what she looks for in founders, and how partnerships with companies from Nike to
Possible: Satya Nadella on making human and token capital compound
Possible: Satya Nadella on making human and token capital compound Jul 25, 2026 01:00:16 In this recent episode of Possible, Reid Hoffman sits down with Microsoft CEO Satya Nadella fresh off Microsoft Build 2026. The conversation goes wide: how AI is reshaping work, business, and society—and why the transformation sweeping through software development today is only a preview of what's coming for all knowledge work. Satya makes the case that human capital and "token capital" a
Author Jim Collins on unlocking your potential
Author Jim Collins on unlocking your potential Jul 23, 2026 00:32:09 Jim Collins is the author of some of the most important business books of all time, like Good to Great and Built to Last. For his latest project, instead of profiling iconic companies, he zoomed in on extraordinary individuals we can learn from. He joined host Jeff Berman to reveal how icons like Grace Hopper and John Glenn illustrate lessons on how to navigate the cliffs and fog of life.
Delta's Ed Bastian on spiking fuel, summer travel, and a blunt reality check on AI
Delta's Ed Bastian on spiking fuel, summer travel, and a blunt reality check on AI Jul 21, 2026 00:28:22 Few companies have a better real-time read on the American economy than Delta, and few CEOs are more willing to say what they actually think. Ed Bastian returns to Rapid Response to share what Delta's booking data is telling him that the headlines aren't, why he's not convinced by AI until it moves his top line, and how he decided to yank congressional travel perks during the government s

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