Home Health 360: Presented By AlayaCare
Home Health 360 is a podcast presented by AlayaCare, hosted by home health tech expert Erin Vallier. It features conversations with industry professionals from around the globe, offering fresh perspectives and actionable insights for running home-based care organizations. Each episode covers trending industry news, challenges, and best practices to help listeners prepare for the future of care. New episodes are released monthly.
Episodes
Scaling care with agentic AI: Home-based care predictions for 2026 with Adrian Schauer
Send us Fan MailIn this episode, Adrian Schauer, CEO and co-founder of AlayaCare, shares his top predictions for 2026 and explores how agentic AI is evolving from a bold vision for the future to an essential reality of daily operations for home-based care providers.Adrian explains how AI agents are rapidly becoming dependable infrastructure—supporting vacant-visit scheduling, visit verification, c
Harnessing data for implementation success with Sarah Payne
Send us Fan MailFear of implementation shouldn’t keep a good platform on the sidelines. We break down a practical path to go live with confidence, comparing a fast, best-practice enablement approach with a deeper, customized PSO route and exploring how to pick the right fit based on outcomes and investment, not just organization size.Sarah Payne, Associate Director of Customer Enablement at AlayaC
Benchmarking that Actually Moves the Needle with Alex Skinner
Send us Fan MailWhat does “good” actually look like in home-based care? We dig into a clear, practical answer and show how a four-pillar maturity model transforms messy data into confident decisions. With AlayaCare’s Alex Skinner, we break down operational excellence, employee experience, health outcomes, and financial performance, then map them to the few metrics that truly move the needle.You’ll
From Homegrown to High-Tech: Caring People's 20-Year EMR Transformation
Send us Fan MailAnthony Spero shares his experience transitioning Caring People from a 20-year-old proprietary software system to AlayaCare, resulting in improved caregiver satisfaction and more time for patient care.Caring People developed their own software 20 years ago when few options existed for home care providers. The organization expanded from two states to six through acquisitions, reveal
Patient-centered care: Transforming home health with Jennifer Maxwell
Send us Fan MailJennifer Maxwell of Maxwell TEC shares how patient-centered technology is transforming home-based care by focusing on how patients feel rather than just clinical measurements.• Personalized care plans should prioritize patient feelings over diagnostic measurements• Technology can enable real-time patient feedback through simple text messaging• Effective remote patient monitoring do
Unlocking AI's potential in home-based care with Naomi Goldapple
Send us Fan MailAI in home healthcare serves as a decision support system that helps professionals make better choices by analyzing data, surfacing key information, and providing suggestions while keeping final decisions in human hands.• AI scribes can transcribe caregiver-client conversations and automatically populate required forms• Digital assistants prepare caregivers for visits by providing
Bridging the Healthcare Gap with Dave Marchand
Send us Fan MailDave Marchand reveals how New Day Healthcare's Carelytics platform bridges critical gaps in the traditional home healthcare delivery model by unifying patient data across service lines. Through advanced analytics and proactive interventions, this approach transforms care delivery from reactive, reimbursement-driven episodes to comprehensive patient journeys that identify early
The human side of home care: Stories from our frontline heroes
Send us Fan MailThree dedicated home-based care professionals share their journeys into caregiving and the profound moments that shape their work every day. Their personal stories reveal how compassion, creativity, and human connection transform lives on both sides of the caregiving relationship.• Finding purpose through personal experience – caregivers inspired by caring for their own family memb
How culture, vision, and systems drive home care success with Stephen Tweed
Send us Fan MailIn this episode, Stephen Tweed, Chairman and CEO at Leading Home Care, shares essential insights from the highest-performing home care companies, revealing seven critical lessons that drive success in today's competitive market. His extensive research and mastermind groups with top companies uncover the strategies that separate industry leaders from the rest.Those strategies i
Adopting a caregiver-first mindset to boost recruiting and hiring success with Rachel Gartner
Send us Fan MailIn this episode, Rachel Gartner, founder and CEO of Carework, shares how home-based care agencies can transform recruitment and hiring from a major challenge into a strategic advantage. Rachel, a former home care recruiter, explains what it means to adopt a “caregiver-first mindset” and how this approach drives improved recruitment results, positive employee experience, better clie
Agentic AI and the future of home-based care: Predictions for 2025 with Adrian Schauer
Send us Fan MailIn this episode, Adrian Schauer, CEO and co-founder of AlayaCare, shares his top predictions for 2025 and discusses the major trends and developments that will shape the future of home-based care. Chief among these predictions is the rise of agentic AI and how this transformative technology will empower caregivers to deliver smarter, more proactive care. Adrian explains how AI agen
Preventing hospitalizations using molecular testing in home-based care with Barbara Andazola
Send us Fan MailIn this episode, Barbara Andazola, VP of Clinical Practice, Strategy, and Programs at Amedisys, discusses the groundbreaking role of molecular testing in home health care. As an RN with over 27 years of nursing experience, Barbara shares how Amedisys is leveraging PCR (Polymerase Chain Reaction) testing to diagnose infections like UTIs, respiratory conditions, and even COVID-19 fas
Supporting informal family caregivers using technology with Avanlee Christine
Send us Fan MailIn this episode, Avanlee Christine, founder of Avanlee Care, shares the inspiring story behind her mission to support unpaid and informal family caregivers. Motivated by personal experience caring for her grandfather, Avanlee developed a groundbreaking app that empowers family members providing care to loved ones with the tools they need to ensure quality care delivery at home whil
The power of franchising and technology in home-based care with Todd Houghton
Send us Fan MailWith 10,000 people turning 65 every day, it’s estimated that the home-based care industry will need a staggering 2.5 million additional care workers over the next five years. In this episode, Todd Houghton, Brand President of Homewatch CareGivers, shares his passion for franchising and discussed how his company is enabling franchisees to meet the ever-increasing demand for home-bas
Top trends shaping M&A in home-based care: Insights from finance expert Mark Patterson
Send us Fan MailIn this episode, healthcare finance expert Mark Patterson shares key insights into the ever-evolving world of mergers and acquisitions in home-based care. Drawing upon his time as CFO for home healthcare companies and more than 30 years of experience, Mark discusses top trends that are reshaping the market, including the growing demand for integrated care models that combine skille
Using AI to automate key processes in home-based care with Jeff Salter
Send us Fan MailIn this episode, Jeff Salter, the innovative founder and CEO of Caring Senior Service, returns to the podcast to discuss the future of AI in home care and how automating tedious tasks can free up staff for more impactful activities and critical decision-making. From enhancing admissions processes and optimizing caregiver scheduling to utilizing predictive analytics for personalized
Navigating Cybersecurity Risks in Home-Based Care
Send us Fan MailFrom sophisticated plots by cybercriminals to unintentional data breaches from internal staff, healthcare organizations are facing more, and more severe, threats to protecting their sensitive data. In this episode, Richard Guttman, AlayaCare's Chief Legal Officer, shares insights into the current state of data security and privacy in the home care industry, including common th
Navigating the CMS 80/20 rule, Medicaid, and advocacy in home health modernization with Jesse Howard
Send us Fan MailWhat is the impact of the CMS 80-20 rule and recent Medicaid rate adjustments on the home health industry? Unlock the secrets to modernizing home health operations with Jesse Howard, Vice President of Operations for Girling Personal Care. Jesse dives deep into the financial strains and staffing challenges home health providers face, particularly in Texas, where low Medicaid reimbu
Enhancing home care revenue cycle management with insights from Alik Kassner
Send us Fan MailWhether you are an agency owner looking to enhance your financial operations or an administrator curious about how your team can better manage the fiscal realities of the home care sector, this episode is a masterclass in navigating the shifting landscapes of health care finance. Learn about navigating the complexities of Medicaid disenrollments and electronic visit verification (E
How hospital-at-home programs boost patient satisfaction and reduce hospital overcrowding
Send us Fan MailHome Health Consultant and CEO of Corcoran Consulting Group, Guy Tommasi, joins this episode with our host, Jeff Howell, to discuss hospital-at-home care models' growing potential. They explore sustainable, patient-centered approaches to transforming recovery, demonstrating that innovative care models surpass conventional hospital treatment by enhancing patient satisfaction an
How good leadership improves employee retention and client outcomes with Peter Svenneby
Send us Fan MailJoin Executive Health Care Coach Peter Svenneby and host Erin Vallier as they explore the complex balance between managing and leading in health care. This episode offers valuable insights on creating a culture of well-being for employees and patients. They discuss the traits that make up exceptional leaders in the health care industry and provide strategies for cultivating empathy
Decoding Medicaid's fixed-cost system challenges with Jeff Humber
Send us Fan MailDrawing from the tapestry of Medicaid policies across the states, this episode explores effective advocacy and the significance of understanding the intricacies that shape care services. Jeff Humber, VP of Payor Relations at Accent Care, shares his experience providing quality care under Medicaid's fixed-cost system. With host Erin Vallier, they discuss strategies for maintain
How to maximize ROI and foster growth during technological changes in your organization
Send us Fan MailEnvision a world where technology solutions address current pain points and preempt future challenges, empowering home care agencies to navigate the digital landscape confidently. In this episode, Ryan Crawford and Alex Skinner, the Value Creation consulting team from AlayaCare, illuminate the path for home care agencies to survive and thrive in this digital revolution. Tune in as
Disrupting healthcare systems for better outcomes with Aman Shah of VNS Health
Send us Fan MailImagine a home health care system that is not only accessible to more individuals but also delivers tangible outcomes - That's Aman Shah's (VP of New Ventures & Strategic Partnerships at VNS Health) vision. Through compelling frontline narratives and strategic partnerships, Aman emphasizes the significance of hands-on experience and direct communication in shaping a r
Predictions for home-based care in 2024 in North America with Adrian Schauer
Send us Fan MailEmbark on a visionary journey with us as Adrian Schauer, the CEO of AlayaCare, introduces his 2024 top predictions for the future of home-based care in North America, focusing on specific trends emerging in home health, home care, and home infusion in the US and Canada. Listen as we unpack the promise of AI and machine learning, the 'uberization' effect that has paved t
Successful software implementation for organizational transformation in home-based care
Send us Fan MailEmbarking on a major software implementation for your home-based care organization can feel like a daunting, harrowing journey destined to be painful. In this episode, Chase Potter, VP of professional services at AlayaCare, debunks these myths and shares how integrating new technologies into your business can be done successfully with a high degree of precision and a focus on holis
The anatomy of care management: Angela Daniel's guide to personalized care
Send us Fan MailJoin seasoned nurse and care management expert Angela Daniel as she navigates the complex world of home health care. This insightful conversation explores the profound impact of care management on home health, the various types of care managers, and their unique roles in delivering personalized care. Angela discusses the benefits and challenges of incorporating a nurse care manager
Using video to create personalized experiences for clients and caregivers with Nick Bonitatibus
Send us Fan MailDiscover the transformative potential of video content for your home-based care agencies with Nick Bonitatibus, founder of Digital Champions. This episode dives into his innovative approach to creating an impactful video series for agencies, explores recruitment and retention tactics using video technology, and highlights the power of repurposing content with AI tools. Packed with
Exploring Canada's home health care system (Manitoba and Saskatchewan)
Send us Fan MailHow does Canada's home-based care stack up against the rest of the world? Join us as we put this under the microscope with Aleem Bhanji, AlayaCare’s market leader for Canada, and Adrian Schauer, AlayaCare’s CEO. We sketch out a comprehensive picture of Canada's home health care system, highlighting the unique issues faced in provinces like Manitoba and Saskatchewan. Our g
At the heart of home healthcare: Personalization, holistic care, and technology
Send us Fan MailJoin us for a captivating discussion with Dr. Andrew (Andy) Agwunobi, President of Humana's Home Solutions division, as we explore Humana’s holistic approach to care and addressing social determinants of health (SDOH), proactive care benefits, and the need for unified healthcare providers. Dr. Agwunobi also discuss tackling the fragmentation of providers, enhancing delivery sy
A guide to back-office operations in home-based care with Amy Knight
Send us Fan MailAre you ready to cut through the complexities of back-office management? Join us for an insightful journey with Amy Knight, president of Knight Home Care Financial, as she demystifies back-office management in home health, hospice, and nursing facilities. With over 20 years of experience, Amy emphasizes the importance of understanding agency costs, metrics, and Medicare and Medicai
Mastering the art of home-based care mergers, acquisitions, and integration with Jen Lentz
Send us Fan MailDive into the dynamic world of home-based care mergers and acquisitions with industry expert, Jen Lentz. In this episode, she shares her journey from COO to operating partner at Havencrest Capital Management, offering a fresh perspective on unifying the US home-based care industry. Discover invaluable insights on selling your business - from understanding your value to navigating f
![Innovations and progress: the evolution of home-based care [Live at Better Outcomes]](https://storage.buzzsprout.com/swr2v4c84h80buhqt4c0t8ryjxwo?.jpg)
Innovations and progress: the evolution of home-based care [Live at Better Outcomes]
Send us Fan MailOn this episode, we venture down memory lane to understand the humble beginnings and monumental victories of our guests -- Alison Green, CEO of Bien Chez Soi, Conner Nelson, Director of Operations for CSI Pharmacy, and Joey Hsu, VP of Operations and Strategy with MedTech Healthcare – recorded live at the Better Outcomes User Conference. This trio from the home-based care industry w
Unraveling the complexities of self-directed care with Accra execs
Send us Fan MailBe prepared for a closer look at the myriad of self-directed care options available for families in Minnesota. Val Patino and Susan Morgan, the brains behind Accra, Minnesota's largest home care agency, lead an engaging discussion about the state's waiver program and the potential to carve out a full-time living as a personal care assistant (PCA). Set yourself on a learni
Understanding caregiver personas: A look at the top 7
Send us Fan MailDiscover the key to attracting and keeping caregivers! Join us for an enlightening conversation with Brandi Kurtyka, CEO of Mission Care Collective, and Kristen Wheeler, Executive Director of the NAHC, as they unravel the intricate world of the caregiving. Together, they will delve into the 7 unique caregiver personas identified in their groundbreaking study, and share valuable ins
The future of home health: Monika Virk's strategy for nurse empowerment
Send us Fan MailWhat if we could transform the complex landscape of home health care to better support frontline nurses? Dr. Monika Virk, a dedicated physician and an innovator in home health care, helps us explore this possibility. With guest host Erin Vallier, Dr. Virk discusses her approach to structuring the onboarding process and the crucial role of technology in enhancing it. She further exp
Unpacking the impact of positive work culture in healthcare
Send us Fan MailHave you ever wondered how company culture in health care can impact patient care? Join us for an insightful chat with Lori Cabbage of Brightstar and Dr. Louise Short, physician and expert on population health, on the role of company culture in health care. They delve into leadership's influence, employee engagement strategies, and the link between health care workers' sa
How AI is changing how we deliver hospice care: a conversation with Dr. Katy Lanz
Send us Fan MailArtificial intelligence (AI) and algorithms are revolutionizing healthcare everywhere, including hospice and palliative care. Join our host, Jeff Howell, with healthcare executive and National Hospice and Palliative Care Organization board member, Dr. Katy Lanz, to discuss how hospice models need to adapt to the changing needs of patients and caregivers. Dr. Lanz chats about how da
Essential Resources for New Home Care Agencies
Send us Fan MailJoin us on our podcast as Kristin Wheeler, Executive Director of private duty for the National Association for Home Care and Hospice, shares valuable insights for new agencies navigating the daunting world of homecare. Discover the essential resources and support available through NAHC (National Association for Home Care & Hospice) to ensure compliance, best practices, and netw
From Zero to 42 Franchises: Bien Chez Soi's Blueprint for Rapid Homecare Growth
Send us Fan MailPrepare for an electrifying episode as host Jeff Howell dives into an inspiring conversation with Alison Green, CEO of Bien Chez Soi, Quebec's largest homecare franchise. Discover Alison's inspiring journey as she grew from 50 to 850 caregivers while achieving an incredible 42 franchise locations in just five years. Listen to gain valuable insights and practical advice o
Innovative Approaches to Caregiving - with Dr. Merle Griff from SarahCare
Send us Fan MailThis episode features Dr. Merle Griff, CEO of SarahCare and author of the upcoming book, “Solace in the Storm: Caring for Loved Ones of Every Generation”. She discusses with Jeff Howell and co-host Kelly Bishop, how folks are becoming more aware of the importance of caregiving, how states are looking into different ways to spend Medicaid dollars that could provide better care at a
Make Jobs Harder to Increase Job Satisfaction with Ian Gordon
Send us Fan MailJoin us for an enlightening conversation on how frontline employees can enhance their job satisfaction and engagement by eliminating repetitive and mundane tasks and instead focusing on value-adding activities. Our special guest, Ian Gordon, brings a wealth of experience as an advisor for driving consumer, provider, and employee experience improvements and administrative efficiency
CDPAP: Empowering Clients in Long-Term Care - with Megan Shergill
Send us Fan MailJoin our host Jeff Howell and special guest Megan Shergill, VP at Community Care Home Health in New York. In this informative podcast episode, they explore the benefits of Consumer Directed Personal Assistance Program (CDPAP) services, how to reduce labor costs through automation, the importance of companionship for the aging population, and best practices for informed decision-mak
Unlock the Benefits of CRM for Home Healthcare with Erik Wetzel
Send us Fan MailMany healthcare organizations are turning to Hospital at Home programs to provide more efficient care. A Customer Relationship Management (CRM) system can help make this transition smoother by providing near real-time referrals and data that enable better clinical decisions. Learn how a CRM system can improve home healthcare efficiency and ensure business success with host Erin Va
Maximizing efficiency and quality care through training programs with Home Care Pulse
Send us Fan MailWithout any proper training, we're setting a lot of employees up for frustration when they don't have the resources they need to perform their jobs. In home care there's about a 100,000-person administrative workforce that gets very little training, and with every scheduler that you lose, you would lose approximately five or ten caregivers.President and COO of Home C
How IDEAL 4 Healthcare is pioneering change in the healthcare industry
Send us Fan MailMichelle Pickering, Executive Director of IDEAL, shares how IDEAL is striving to eliminate obstacles organizations and women face in the healthcare industry and solutions for how agencies and providers can create opportunities for women to stay in the healthcare industry and promote upward mobility and visibility.If you liked this episode and want to learn more about all things hom
How to get out of a decision-making funk and executing decisions efficiently - Tips from hyper growth expert April Hansen
Send us Fan MailA lot of home care leaders are suffering from what April Hansen calls “decision drowning syndrome,” which is when the volume of decisions to be made is so huge, people's capacity to make decisions dwindles. How can home care businesses prevent decision drowning and move forward on executing decisions efficiently to achieve hyper-growth?April Hansen, a nurse, a tech entrepreneu
Unpacking QAPI and building a culture of self agency in home care with Candyce Slusher
Send us Fan MailDiscover tips on how to ensure regulatory compliance, maximize success for home care owners, and achieve optimal quality of life for all. Podcast guest Candyce Slusher is an experienced Nurse and Home Care Consultant who has helped many home care owners grow their business, create a work-life balance and develop sustainable growth in homecare. Tune in to this episode to learn how t
Top 5 predictions for home-based care in 2023
Send us Fan MailIn 2023, opportunities will emerge in home-base care that could mark success for years to come. How can care providers take advantage of these opportunities? In this episode, AlayaCare’s CEO and Founder, Adrian Schauer takes a deep dive into 5 predictions for home-based care in 2023. Adrian will explain how organizations can apply these predictions and observations to realize new o
Burnout and compassion fatigue: a new perspectives on resilience for care providers
Send us Fan MailAs we enter 2023, it is an opportunity to consider a different approach to prevent caregiver burnout. The “solution” has historically been vaguely addressed as an individual responsibility rather than an organizational or systemic problem. In this episode we welcomed RN Clinical Educator and Nurse Consultant, Lourdes Wiley, from Amity Healthcare Group LLC, who discussed ways home
E-Learning for Caregiver Retention and Better Care
Send us Fan MailTraining home care agency care workers fast and well is the key to delivering the care we would want our loved ones to receive. We sat down with caregiver education and training experts from one of our partners, Nevvon, Allan Levine (SVP of Growth and Revenue) and James Cohen (CEO), to talk about how agencies can enhance their business through efficient caregiver training. Listen t
Closing the Gap in Senior Care with a bike ride
Send us Fan MailWith a healthy dose of inspiration, as we approach the end of 2022, we welcomed who we’d put in the running for “most interesting man in home care”, Jeff Salter founder and CEO of Caring Senior Service.Last year, Jeff launched a nonprofit foundation called “Close the Gap in Senior Care” to bring awareness to overlooked aspects of senior care. To kick-start fundraising Jeff rode his
Growth and financial health strategies for home care agencies according to industry experts
Send us Fan MailGrowth is a top priority among home care providers, even during difficult economic times. Providers are making significant strides in positioning home-based care as an essential component of the broader health care continuum, but there still is a way to go. On Oct 4th, 2022, Home Health Care News, in partnership with AlayaCare, hosted a webinar: “Growth Strategies for Home Care Age
How an incentive program can be the key to increase caregiver retention and recruitment for your agency
Send us Fan MailKevin Mistry, VP of Sales at Caribou, shares how incentive programs can be the key to help caregivers shape their behaviour and help curb the challenge of caregiver recruitment and retention. He discusses how rewarding behaviours with performance-based rewards can lead to bigger outcomes down the line for agencies. “For every dollar you put into a rewards program, you get more prod
How to recruit and retain the best caregivers - a conversation with Hireology
Send us Fan MailRecruiting the best caregivers can be a challenge when the demand for care workers is so high in the home care industry. According to our 2022 report with HHCN on recruitment and retention, 61% of participants reported that their agency increased recruiting efforts. In this episode, we sit down with Mike McSherry, Director of Strategic Partnerships at Hierology to chat about how ho
Helping families figure out if home care is for them - a conversation with OPAN Australia
Send us Fan MailHome Care is on the rise across the globe but how much do families actually know about what home care can offer? We sat down with Craig Gear, CEO of Older Persons Advocacy Network (OPAN), which delivers information, education and individual advocacy services to older folks throughout Australia. From education services to webinars, OPAN helps those interested in home care and/or re
The Top 3 Causes of 90 day Caregiver Turnover
Send us Fan MailThrough a survey on linkedin, we found that 57% of caregiver turnover comes in the first 90 days on the job.Home health and executive leadership consulting expert Stephen Tweed, founder of Home Care CEO Forum, shares his insights and expertise on home health strategies for growth and caregiver recruitment/retention. Stephen, dives into the causes of the 90 day turnover and strateg
Is home care franchising right for your organization? A conversation with Radfield Home Care UK
Send us Fan MailIn this episode we welcome Alex Green, founder of Radfield Home Care UK one of the fastest growing home care franchises in the UK. Alex describes how Radfield developed their very own home care franchise aptitude test to assess whether home care franchising is right for your organization, and how home care organizations can build their business. Listen to learn more.If you liked th
How to be successful in the growing Home Care Franchise industry with Firstlight Home Care.
Send us Fan MailHome Care franchises are a growing industry and experts don’t see the expansion slowing down anytime soon! So, what makes the home care franchise industry so successful?This week, we have two of the top executives from one of the largest and most successful home care franchises in the U.S., Firstlight Home Care. Hear from VP of Strategy, Kerri Pendley, and the Firstlight’s new Pres
Tackling home care staffing challenges with AI technology
Send us Fan MailA.I. technology in home care back-office software is increasingly guiding organizations to better outcomes by helping find solutions to challenges such as caregiver recruitment and retention, optimal scheduling, and more. AlayaCare’s VP of AlayaLabs, Noami Goldapple is our guest in this week’s podcast to talk about solving the current caregiver staffing crisis with artificial intel
The financial outlook of Home Care in New York State with Personal Touch Home Care
Send us Fan MailSome states have an advanced self directed attendant care program where neighbours for relatives who are already acting as caregivers can be an extended workforce for home care agencies. New York State’s program is called CDPAP (Consumer Directed Personal Attendant Care Program). On this episode, we welcome Denise Tripodi, Vice President of the NY LHCSA Shared Services at Personal
The Business of Mergers and Acquisitions in Home Care with Robinson + Cole
Send us Fan Mail2021 has seen an explosion of transactions for home health mergers and acquisitions (M&A). Healthcare mergers and acquisitions are in no short supply as providers, health tech companies, payers and other industry players look to expand their businesses and gain a competitive edge.On this episode, we welcomed health law experts Kiernan Ignacio and Les Levinson from Robinson + Co
The state of home care in the UK with Jane Townson, CEO of HomeCare Association
Send us Fan MailJane Townson, CEO of HomeCare Association in the UK, chats to us about the differences in home care from across the pond where she dives into the differences in home health system funding in the UK, common issues agencies face and what’s being done to overcome them. With years of experience under her belt, Jane shares insights on trends into the future of home health care and what
The Business of Home Health Conferences with Lincoln Health Leadership
Send us Fan MailOn this episode of Home Health 360, we sit down with Tim Craig, the VP and Chief Content Director for Lincoln Healthcare Leadership, to chat about home health care conferences and where he is seeing the future of home care moving.If you liked this episode and want to learn more about all things home-based care, you can explore all our episodes at alayacare.com/homehealth360.
The importance of clinical excellence and caregiver retention in home health care with Right at Home
Send us Fan MailOn this episode, we had the pleasure of chatting with LaNita Knote (VP of Clinical Excellence) and Nikki Holles (VP of HR) from Right at Home that has many franchises all over the globe from the North America to Japan. These two industry experts talk about the challenges and growth of the franchised home care industry, and dive into important topics such as achieving clinical excel
Exploring challenges and growth opportunities in pediatric home healthcare with MGA Homecare
Send us Fan MailChildren’s needs differ to adults when it comes to home care, yet regulations for adult home care are the same for pediatrics. The pediatric home care space is expanding and undergoing their own challenges amid the pandemic. To talk about the challenges and growth opportunities in pediatric home care, we are joined by guests Chani Feldman, Chief Clinical and Government Affairs Offi
How Evergreen Health overcame challenges as the first US home care organization to respond to COVID-19
Send us Fan MailNavigating the Pandemic wasn't easy for anyone, let alone being a care agency that had to manage the first COVID death in the United States, and everything that came after. Learn from Molly McDonald, Program Manager for Quality & Regulatory Compliance, and Brent Korte, the Chief Home Care Officer, how they overcame these new challenges and how they are adapting these learn
How to position your home care companies for success in this evolving market
Send us Fan MailGuest host Erin Vallier sits down with Jeff Wiberg, CEO of Family Resource Home Care and Kunu Kashal, founder and CEO of Senior Solutions Home Care to talk about the home care market and how home care has changed since the pandemic. A lot of the conversations about Home Care prior to the pandemic focused around data, outcomes, and value to healthcare systems and payors. Jeff and Ku
How to address the growing demand for personal attendant services
Send us Fan MailGuest host Erin Vallier sits down with Scott Roberts, VP Operations at AccentCare and Jesse Howard, Area Vice President at Girling Community Care to talk about the evolution of staffing in personal care services.With the employment of personal care aides projected to grow 33% in the next 10 years, leaders need to know how to handle the demand. Scott and Jesse give us their insights
The role & impact of competency programs in home health
Send us Fan MailIn this episode, our guest host, Erin Vallier sits down with Lourdes Wiley, Clinical Educator and Nurse Consultant, and Irina Gorovaya, Home Health Consultant, Educator, and Founder of Amity Healthcare Group. Lourdes and Irina dive into the importance of staff training and competency programs in home health agencies. Specifically, how to change the common negative perceptions of co
The changing face of home care with Neal Kursban and Bob Roth
Send us Fan MailWith the nationwide home care worker shortage, how do you ensure a high quality of care for your clients? Guest host, Erin Vallier gets the answer as she sits down with two home care industry veterans, Neal Kursban, CEO at Family & Nursing Home Care and Bob Roth, Managing Partner at Cypress HomeCare Solutions.Neal and Bob give us insight into the fast changing industry of home
Tips from Griswold Home Care for attracting new franchisees and caregivers
Send us Fan MailWe sit down with Michael Slupecki, CEO, and Shelley Kanther, VP Marketing at Griswold Home Care. They talk about the long history of Griswold as the older non-medical home care franchise in the US and the recent revamping of their marketing team to focus on attracting new franchisees and caregivers. Michael and Shelley touch upon the importance of supporting their franchisees with
How Right at Home UK is tackling caregiver recruitment in a post-Brexit world
Send us Fan MailIn this episode, we sit down and chat with Lucy Campbell, CEO of the multi-award winning Right at Home UK. Lucy gives us a glimpse into the UK home care landscape and goes over some of the amazing work Right at Home UK has done recently. Lucy and Jeff touch on topics from Brexit’s impact on caregiver recruitment and how Right at Home UK has been tackling this challenge to how home
How to structure a franchise model for growth with Assisting Hands Home Care
Send us Fan MailLane Kofoed, President & CEO, and Dan Durney, Director of Franchise Development for Assisting Hands Home Care sit down with us to share their expertise in the home care franchise space. Lane and Dan explain the framework of their 4 level franchise model that has helped grow Assisting Hands. They also go into the benefits of ramping up franchises slowly and common mistakes new
Bonus Episode - HHCN Home Care Conference 2021
Send us Fan MailOur host, Jeff Howell takes the show on the road at the recent HHCN Home Care Conference on December 8th, 2021 in Chicago. In between sessions, Jeff managed to speak with other attendees and get some great insights about the current US home care landscape. In this bonus episode, we dig into the current issues and new opportunities in 2022. Expanding on the session, Emerging trends
Personalizing the care-at-home experience with John Kunysz & Andrew French
Send us Fan MailIn this episode, AlayaCare’s Erin Vallier sits down with John Kunysz, CEO of Intrepid USA and Andrew French, President of Get It Analytics to talk about personalizing the care-at-home experience.John Kunysz shares his vast experience as a leader in the home healthcare space and how he uses technology to improve patient outcomes and create a future-proof home health agency. Together
Jennifer Tucker of Homewatch CareGivers on the importance of holistic care in the home
Send us Fan MailIn this episode, we were lucky enough to sit down with Jennifer Tucker, COO of Homewatch CareGivers to talk about her experience running a multinational home care agency and the current climate of the industry in the US.Jennifer gives us some great insight into the current caregiver employment landscape and what it takes to attract and retain quality caregivers for the long term. S
Self Directed Care: Australia's Unique Funder Model
Send us Fan Mail In this episode, we head to Australia and talk with Rosie Lawn, CEO of Avivo, an agency based in Perth that supports over 3,000 customers through disability, aged care, and mental health funding. Also joining the show is Annette Hili, former COO of BaptistCare and now General Manager for Australia and New Zealand at AlayaCare. Jeff talks to Rosie and Annette about Avivo's se
Improving patient communication and predicting caregiver turnover
Send us Fan Mail Today we were lucky enough to talk with Jennifer Maxwell, CEO and Co-Founder at Maxwell Healthcare Associates and Richard Keller, previously President of All Metro Health Care and currently working as an independent consultant. These two industry veterans dive into their impressive experience as leaders in the home care industry and how technology is creating a better care experie
Using technology to attract the right caregivers
Send us Fan MailJeff talks with Tim Rowan, president of Rowan Consulting Associates and Erin Vallier, Regional Director of Sales at AlayaCare about how technology can attract the right caregivers to your agency. Since 1998, Tim Rowan has covered technology issues such as home care software and vendors, hardware for mobile nurses and data-related regulations, mainly through his weekly newsletter, H
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