I See What You're Saying
I See What You're Saying is a podcast hosted by Certified Forensic Interviewer Michael Reddington. Each episode features conversations with experts from diverse fields, including business, investigation, military, science, social work, and athletics. Together they explore how effective listening and influential communication are applied in real-world contexts. Listeners gain practical skills and perspectives to improve their own high-stakes conversations and relationships.
Episodes
Learn How Great Leaders Become Great Speakers | John Bates | Ep. 173
What if the reason your best ideas keep falling flat has nothing to do with the quality of the idea?In this episode, Michael Reddington sits down with John Bates, a globally recognized leadership and executive communications coach who has worked with organizations including NASA, Intuit, and Johnson and Johnson. John has delivered multiple TED Talks, coached executives and leaders on every contine
Small Moments and Key Phrases to Forge Strong Business Relationships | Amy Reczek | Ep. 172
What if the biggest thing standing between you and your next closed deal isn't your pitch…it's your communication pattern?In this episode, Michael Reddington sits down with Amy Reczek, founder of Sales and Presence and author of Connect to Close, her second book on building genuine relationships in sales and leadership. Amy works with sales and leadership teams to equip them with the skills necess
How to Successfully Navigate Difficult Elder Care Conversations | Cory Fosco | Ep. 171
What if the most loving thing you could do for someone is start a conversation you've been avoiding?In this episode, Michael Reddington sits down with Cory Fosco, a 34-year veteran of the eldercare and healthcare technology industries, author of The Question of When, creative writing teacher, and VP of Enterprise Sales. Cory brings a rare combination of frontline caregiving experience, social work
Apply a Framework Designed to Improve Influence and Communication | Joel Silverstone | Ep. 170
What separates a leader who communicates with confidence from one who communicates with true influence?In this episode, Michael Reddington sits down with Joel Silverstone, founder of This Feels Right and a former professional actor who now coaches leaders on elevating their interpersonal communication and influence. Joel blends emotional and social intelligence with his acting background to help l
Learn How to Design Decision Making Teams | Kylee Ingram | Ep. 169
In this episode, Michael Reddington sits down with Kylee Ingram, CEO of Wizer, a decision intelligence platform built to help organizations make better decisions by designing the right room. Kylee draws on the behavioral research of Dr. Juliette Burke and the science of wise crowds to help leaders understand not just who's sitting at the table, but how they think -- and who's missing.Kylee breaks
How to Grow Your Business and Earn Referrals Without Asking | Stacey Brown Randall | Ep. 168
What if the most powerful thing you could do to grow your business was to stop asking for referrals entirely?In this episode, Michael Reddington sits down with Stacey Brown Randall, author, speaker, and host of the Roadmap to Referrals podcast. Stacey has spent over a decade helping business owners and sales professionals generate referrals without asking for them by applying brain science, psycho
Leverage Excuses, Avoid Confrontation, and Quickly Obtain the Truth | Michael Reddington | Ep. 167
What if the excuse someone just gave you is actually the best thing that could have happened?In this solo episode, Michael Reddington breaks down one of the most misunderstood moments in any high-stakes conversation: the excuse. Most leaders instinctively attack excuses, feeling disrespected, frustrated, or deceived. But that reaction, however understandable, almost always makes things worse. Mich
How to Translate Your Expertise, Become Relatable, and Earn Trust | Dr. Laura Sicola | Ep. 166
What does it actually mean to close the gap between what you think you said and what your audience actually heard?In this episode, Michael Reddington sits down with Dr. Laura Sicola, a cognitive linguist and executive communication coach who helps leaders master communication and executive presence. Dr. Sicola works with senior leaders, business owners, and professionals across Fortune 500 compani
Surprising Factors That Create Resistance in Your Conversations | Michael Reddington | Ep. 165
What does it actually take to see trouble coming before it derails your conversations?In this solo episode, Michael Reddington breaks down one of the foundational pillars of the Disciplined Listening Method: situational awareness. Drawing on research from Air Force scientist Mica Endsley and John Boyd's OODA loop, Michael explains how the same awareness framework used to keep pilots and soldiers s
Connect Your Head and Heart to Maximize Your Potential | Keith Castille | Ep. 164
What if the key to developing yourself and your team isn't more training, but more honesty about where your "weapon system" actually stands?In this episode, Michael Reddington sits down with Dr. Keith Castille, CEO and co-founder of C2H (Connecting Heads to Hearts) and a retired U.S. Air Force veteran with 28 and a half years of service, including roles in talent management and at the Pentagon. Dr
Understand What Stops People From Being Honest With You, and How to Encourage Honesty | Michael Reddington | Ep. 162
Why People Don't Always Tell You the TruthWhat if the people in your life aren't holding back because they're dishonest? What if it's because of something you're doing, or not doing?In this solo episode, Michael Reddington breaks down the three categories of factors that cause people to withhold the truth, and more importantly, what leaders can do to make honesty feel safer, more likely, and more
Learn to Speak the Language of Leadership and Improve Your Influence | Lauren Sergy | Ep. 162
What if the way you speak is actually telling people whether or not you deserve to lead?In this episode, Michael Reddington sits down with Lauren Sergy, a communication expert and author with a background spanning radio, corporate communications, classical rhetoric, and the performing arts. Lauren has built a career helping leaders and organizations master the science, art, and alchemy of speaking
How to Productively Leverage Lies to Obtain the Truth | Michael Reddington | Ep. 161
What if the lies you receive every day are actually opportunities to get closer to the truth?In this solo episode, Michael Reddington breaks down one of the most misunderstood dynamics in human communication: lying. Not the dramatic, malicious kind that makes headlines, but the everyday lies that show up in our professional relationships, family conversations, and negotiations. The ones most of us
Heal Yourself and Apply Heart Centered Leadership | Josh Rizzo | Ep. 160
What does it really mean to lead with your heart when the work is hard, the pressure is relentless, and you're still carrying your own baggage?In this episode, Michael Reddington sits down with Josh Rizzo, a West Point graduate, Bronze Star recipient, and leadership consultant with over 30 years of experience developing leaders on the battlefield, in the boardroom, and on job sites across the coun
Overcome Listening Misconceptions | Michael Reddington | Ep. 159
What if everything you think you know about reading people is actually working against you?In this solo episode, Michael Reddington breaks down the most common myths and misconceptions surrounding listening, nonverbal communication, and detecting deception, and explains why acting on them can cause real harm to your relationships and your results.From crossed arms to eye contact to the stories we
How Your Brain Constructs Emotions, Resolves Them, and Rewires Your Beliefs | Cedric Bertelli | Ep. 158
What if the emotions you've been trying to control are the very reason you stay stuck?In this episode, Cedric walks Michael through how the brain actually constructs emotion, why the way most of us were taught to manage our feelings keeps those patterns locked in place, and what it looks like to genuinely resolve an emotion rather than just regulate it. The conversation covers trauma, interoceptio
Prepare like an Interrogator | Michael Reddington | Ep. 157
Most people walk into high-stakes conversations asking the wrong question. Michael Reddington breaks down the preparation strategy he developed from investigative interviewing and has applied for nearly two decades to negotiations, leadership conversations, performance discussions, and even high-stakes family situations.In this episode, Michael walks through the WTSO framework (Weaknesses, Threats
How a Master Mediator and Negotiator Remains Calm, Defuses Tension, and Closes Deals | Hesha Abrams | Ep. 156
What does it actually mean to "hold the calm" when everything around you is falling apart?In this episode, Michael Reddington sits down with Hesha Abrams, an acclaimed master attorney mediator, negotiator, and deal maker with over 30 years of experience resolving high-profile, high-stakes conflicts, including mediating the dispute over the private recipe for Pepsi. Hesha is also the author of Hold
Listen for Intelligence | Michael Reddington | Ep. 155
What if you’re not just listening… but missing the most important information?In this episode, Michael Reddington breaks down how elite investigative interviewers don’t just listen for words, they listen for intelligence.That means understanding what’s said, what’s not said, and how context, behavior, and environment all influence what’s really happening in a conversation.This episode will challen
Owning Responsibility for Their Story: A Ghostwriter’s Approach to Drawing Out Central Events | Jennifer Locke | Ep. 154
What does it really take to draw someone’s story out of them?In this episode, Michael Reddington sits down with ghostwriter and nonfiction strategist Jennifer Locke to explore how powerful listening, trust, and patience help uncover the stories people struggle to tell.From building deep trust with clients to identifying the central event that shapes a narrative, Jennifer shares how her approach to
10 Listening Lessons From the Interrogation Room | Michael Reddington | Ep. 153
What can interrogation teach us about everyday communication?In this solo episode, Michael Reddington breaks down 10 powerful listening lessons learned from real-world interrogation environments and how they apply to leadership, business, and high-stakes conversations.This is not about intimidation or pressure. It is about building trust, understanding human behavior, and creating the conditions w
The Power of Listening in Trauma and Foster Care | Dr. John DeGarmo | Ep. 152
What happens when someone has never been truly listened to?In this powerful conversation, Michael Reddington sits down with Dr. John DeGarmo, a leading expert in foster care who has welcomed over 60 foster children into his home.Together, they explore what it really means to listen, especially when working with individuals who have experienced deep trauma.Dr. DeGarmo shares insights from decades o
Learn How to Recognize and Improve the Accuracy of Your Observations | Michael Reddington | Ep. 151
How often are your observations actually… wrong?In this episode, Michael Reddington breaks down one of the most overlooked skills in communication: accurately interpreting what we see and hear in conversations.Because the truth is, most communication breakdowns don’t happen because we didn’t listen…They happen because we misinterpreted what we observed.Michael walks through the most common ways we
The 4 Truths That Will Change How You Lead, Listen, and Live | Terry Tucker | Ep. 150
What does it really mean to live a meaningful life… and how does that impact the way we communicate with others?In this episode, Michael Reddington sits down with Terry Tucker, a former SWAT hostage negotiator, Division I athlete, coach, and cancer warrior, to explore the mindset, resilience, and communication principles that shape how we lead, listen, and connect.Terry shares his powerful framewo
Understanding the Risks and Limitations of Traditional Active Listening | Michael Reddington | Ep. 149
In this solo episode, Michael Reddington takes a closer look at the concept of active listening and why it may not always be enough in high-stakes conversations.Active listening techniques like maintaining eye contact, nodding, paraphrasing, and reflecting emotions are widely taught as the foundation of good communication. But what happens when these behaviors create the appearance of listening wi
How Filmmaking Taught Chris Baron to Observe, Listen, and Negotiate the World | Ep. 148
In this episode, we explore storytelling, curiosity, and disciplined observation with filmmaker and explorer Chris Baron, founder of Frontier Films and host of the No Ordinary Monday podcast.After spending more than fifteen years traveling the world filming scientific and nature documentaries for outlets like the BBC, National Geographic, and Disney+, Chris shares how viewing the world through a c
Why Leaders Struggle to Listen, and How to Quickly Improve | Michael Reddington | Ep. 147
Learn how leaders can improve listening skills, gather better intelligence, and communicate more effectively in high impact conversations.In this episode, Michael Reddington explores a surprising challenge many leaders face. The more successful, experienced, and knowledgeable we become, the harder it can be to truly listen.Senior leaders and technical experts often feel pressure to solve problems
How Police Leaders Rebuild Trust and Culture | Jeff Wenninger | Ep. 146
In this episode, we explore leadership, trust, and the future of modern policing with retired LAPD Lieutenant Jeff Weninger. With more than three decades of law enforcement experience, Jeff shares insights from his career and research on the evolving mindset required for effective policing today.Together we examine the difference between the warrior and guardian mindset, how organizational culture
Apply the Goals and Characteristics of a Great Listener | Michael Reddington | Ep. 145
In this episode, we dive deep into what it truly means to be a great listener. Grounded in critical research, we explore practical strategies and core characteristics that transform the way we engage, build trust, and uncover hidden value in our most important conversations. By focusing on outcome-oriented listening, limiting distractions, and developing curiosity, we discover actionable steps tha
Expand Your Leadership with Systems and Processes | Chris Hallberg | Ep. 144
In this episode, we have the pleasure of exploring the disciplined art of leadership communication with expert guest Chris Hallberg. We dive deep into the power of systems thinking, the real risks of avoiding hard conversations, and how clear agreements—not blind expectations—drive accountability and success. From practical hiring strategies to lessons learned from military leadership, we uncover
Applying the Disciplined Listening Method | Michael Reddington | Ep. 143
Most of us were never actually taught how to communicate with other adults.We were conditioned to talk as kids, then we grew up and started leading teams, negotiating agreements, parenting, coaching, and managing high-stakes conversations.In this solo episode, I’m introducing the Disciplined Listening Method and walking through what it is, why I created it, and how you can start applying it right
Discover Echelon Front's Approach to Impactful Leadership | Codey Gandy | Ep. 142
In this episode, we have the privilege of learning from Marine Corps veteran and leadership expert Codey Gandy as he joins us to unpack the core principles of disciplined leadership. We explore the value of humility, ownership, and effective communication, diving into practical strategies for leading teams, managing stress, and building a strong culture at work and home. From actionable interview
How a Secret Service Agent Gets People to Tell the Truth | Brad Beeler | Ep. 141
In this episode of I See What You’re Saying, Michael Reddington sits down with former U.S. Secret Service agent Brad Beeler to break down what it really takes to get people to open up and tell the truth.Drawing from years of high-stakes interviews, Brad shares practical lessons on disciplined listening, separating emotions from observations, and avoiding the common traps of snap judgments. Togethe
Apply Design Thinking to Solve Human Problems | David Philips | Ep. 140
In this episode of I See What You’re Saying, we explore how human-centered design and disciplined listening intersect to solve the right problems with educator and design thinking instigator David Phillips. Together, we unpack why finding problems worth solving matters more than rushing to solutions, and how curiosity, observation, and patience fuel better communication, collaboration, and innovat
Take Control of Your Thoughts, Emotions, Conversations and Results | Kasey Franco | Ep. 139
In this episode, we explore the transformative power of self-awareness and self-command in communication and leadership with mental wellness strategist Kasey Franco. Together, we uncover practical tools for managing mindset, regulating the nervous system, and turning negative emotions into productive growth. By examining actionable techniques like intention-setting and the Accept or Convert framew
Anticipate and Prepare to Negotiate Like a Professional | Ted Stephany | Ep. 138
In this episode, we dive into the dynamic relationship between sales and negotiation with expert guest Ted Stephany. We uncover strategies for preparing to face professional buyers, mastering deal time engineering, and leveraging anchoring techniques to maximize outcomes. Through real-world examples and actionable insights, we learn how mindset, preparation, and value-driven conversations can unlo
Develop the Discipline to Dominate Business with Presence and Confidence | Dre Baldwin | Ep. 137
In this episode, we have the opportunity to learn from Dre Baldwin as he shares his transformative journey from a high school benchwarmer to a professional athlete and successful business leader. We dive into the powerful relationship between structure, discipline, and presence, uncovering practical strategies for developing confidence and turning consistent effort into true dominance in our caree
Apply Native American Principles in Your Business and Family | DJ Vanas | Ep. 136
In this episode, we have the privilege of exploring the authentic meaning of the warrior spirit and tribal leadership principles with our guest, DJ Vanas. We examine the importance of service, community, and the wisdom of elders, while also discussing practical ways to harness our inner strength and create intentional rituals in everyday life. Learn how to apply these time-tested concepts to leade
Researched Based Techniques for Obtaining the Truth | Christian Meissner | Ep. 135
In this episode, we have the opportunity to learn from Christian Meissner, a leading expert in credibility assessment and investigative interviewing. We uncover actionable strategies for assessing credibility, eliciting truthful information, and navigating resistance in high-impact conversations. From understanding the difference between knowledgeability and deception to practical techniques for b
Accelerate Your Leadership with High Impact Communication Techniques | Michael Delisser | Ep. 134
In this episode, we dive into the key communication skills that set impactful leaders apart with expert guest Michael Delisser. We explore the crucial differences between self-awareness and self-perception, uncover common communication habits that hold leaders back, and learn actionable strategies for receiving feedback and turning data into insights. Through real-world examples and practical fram
Build Trust and Earn Commitments With Character-Based Leadership Approaches | Kevin Basik | Ep. 133
In this episode, we dive into the essential components of leading with character alongside guest Kevin Basik, a seasoned Air Force leader and behavioral scientist. Uncover the three foundational elements of character-driven leadership, explore actionable strategies to build and maintain trust, and discuss how leaders can create environments that empower others to reach their full potential. Throug
Listening, Leadership, and Communication from a Brazilian Jiu Jitsu Legend | Chris Haueter | Ep. 132
In this episode, we dive into the powerful journey of Chris Haueter, a Brazilian Jiu Jitsu legend, as he shares hard-earned insights on overcoming stuttering, the influence of word choice, and the importance of empathy in leadership and communication. We explore the distinction between teaching and coaching, the need for humility, and the value of pattern recognition without getting stuck in assum
Eliciting Truth: Interrogation Expert Busts Communication Myths | David Thompson | Ep. 131
In this episode, we dive into the powerful world of investigative interviewing and business communication with expert Dave Thompson. We uncover the most common myths and misconceptions that derail conversations and reveal proven strategies for building genuine rapport, gathering reliable information, and driving better outcomes. Exploring the roles of empathy, listening, and effective questioning,
Listening, Interviewing, and Communication Techniques (Forensic Linguist) | Luna Filipovic | Ep. 130
In this episode, we have the pleasure of exploring the science and strategy behind effective investigative interviewing and high-impact conversations with forensic linguist Dr. Luna Filipovic. We examine the powerful effects of language choice, cultural context, and question structure on truth-telling, memory, and cooperation in both legal and everyday scenarios. Together, we uncover actionable in
Build Self-Confidence & Meaningful Relationships: The Formula Revealed | Zoey Charif | Ep. 129
In this episode, we dive into the fascinating intersection of data analytics and emotions with guest Zoey Charif, exploring her unique framework for calculating love and relationship success. We learn how self worth, values, and personality traits shape both romantic and professional relationships, and discover practical strategies for fostering self awareness and making healthier decisions. Throu
Evidence-Based Self-Regulation Skills for Teens & Adults | Dr. Kathy Wu | Ep. 128
In this episode, we sit down with Dr. Kathy Wu to explore the transformative power of self-regulation and resilience in both teens and adults. We discover practical, evidence-based strategies for managing emotions, building stronger relationships, and fostering personal growth—whether we're parents, leaders, or simply looking to better understand ourselves. With insights grounded in real-life expe
Maintain a Learning Mentality While Chasing Mastery | Emmanuel Manolakakis
In this episode, we journey into the transformative lessons drawn from martial arts, personal growth, and mastering our own potential with Emmanuel Manolakakis. We explore the power of distilling real wisdom from collected knowledge, the significance of patience and self-control, and the remarkable difference between happiness and fulfillment. Through engaging stories and practical advice, we unco
How to Balance Authenticity and Sales with Social Media | Cassandra D'Alessio
In this episode, we have the pleasure of exploring the power of authentic communication and strategic storytelling with marketing expert Cassandra D'Alessio. We dive into the importance of taking control of our own narrative, differentiating between branding, sales, and marketing, and infusing authenticity into all facets of our messaging. Through Cassandra’s practical advice and real-world exampl
Improve Decision Making for Better Outcomes | Greg Dinkin | Ep. 125
In this episode, we dive into the science and strategy of decision-making with expert decision coach Greg Dinkin. We explore how focusing on decisions rather than outcomes can transform our approach to challenges, drawing on lessons from poker, executive coaching, and practical psychology. Through empowering questions, forward-thinking strategies, and real-world examples, we discover the mindset a
Discover How Humor Can Be Learned and Harnessed in the Workplace | Andrew Tarvin | Ep. 124
In this episode, we dive into the transformative power of humor in the workplace with comedian, author, and consultant Andrew Tarvin. We explore the science and art behind humor, distinguish between comedy and everyday levity, and reveal seven essential humor competencies that anyone can learn to drive engagement and effectiveness. From practical techniques like the comic triple to strategies for
How Crisis Negotiation & CBT Techniques Improve Listening | Andy Fairie
In this episode, we dive into the essential listening and communication skills that truly make a difference in challenging conversations, with insights from retired police inspector, crisis negotiator, and cognitive behavioral therapist Andy Fairie. We explore the powerful distinction between listening and problem-solving, practical techniques for de-escalating heightened emotions, and the art of
Science-Based Interviewing Techniques to Uncover the Truth | Christian Cory
In this episode, we delve into the science-backed techniques of investigative interviewing with Christian Corey, a seasoned police captain and expert in eliciting the truth. We explore how open-ended questions, strategic evidence disclosure, and disciplined listening transform the way we gather information—not just in law enforcement, but in business and everyday life.Uncover practical strategies
How a Blind Jiu Jitsu Black Belt Observes On and Off the Mat | Jim Neitzel
In this episode, we have the privilege of hearing Jim Neitzel’s remarkable journey as he adapts to life and Brazilian Jiu Jitsu after losing his eyesight. We explore how Jim’s unique perspective transforms not just his martial arts practice, but also his approach to communication, listening, and teaching others. Through powerful stories and actionable insights, we discover the importance of contex
How Investigative Interviewing Techniques Can Transform Your Conversations | David Lund | Ep. 120
In this episode, we sit down with David Lund, Executive Director of the International Association of Interviewers, to uncover the real meaning behind being a Certified Forensic Interviewer and to explore the science-backed techniques that drive ethical and effective investigative conversations. Together, we examine how principles of disciplined listening, empathy, and rapport aren’t just invaluabl
How School Resource Officers Build Trust & Impact Kids | Vic Montalvo | Ep. 119
In this episode, we have the privilege of learning from Officer Vic Montalvo, a seasoned law enforcement professional who brings a unique, compassionate approach to serving as a School Resource Officer. We explore the vital role empathy, relationship-building, and genuine care play in creating safe, positive educational environments for students and staff alike. By prioritizing learning over punis
Transform Your Unconscious Conversations: Master Conscious Communication with Chuck Wisner | Ep. 118
In this episode, we dive into the art of conscious conversations with renowned consultant and author Chuck Wisner. We explore powerful strategies for managing emotions, breaking automatic response patterns, and harnessing the four essential elements behind every opinion and judgment. Gain actionable techniques to slow down high-impact conversations, increase self-awareness, and foster truly collab
Unlock Hidden Creativity for Breakthroughs | Melissa Dinwiddie | Ep. 117
In this episode, we dive into the powerful intersection of creativity and problem solving with innovation strategist Melissa Dinwiddie. We uncover how shifting our self-perception and embracing imperfection can unlock dormant creative potential within us all. Through Melissa’s honest storytelling and practical frameworks, we explore playful techniques for overcoming internal barriers and reframing
How to Create Conversations People Want to Join | Graham Drew & Katheryn Mitchell | Ep. 116
In this episode, we sit down with Graham Drew and Katheryn Mitchell, co-founders of the Conversation Lab, to explore the power of intentional communication in driving action and execution within organizations. We uncover practical strategies for overcoming common workplace communication challenges.From navigating differences and embracing AI thoughtfully, to handling difficult conversations with g
Improve Your De-escalation and Peacemaking Skills with Neuroscience | Doug Noll | Ep. 115
In this episode, we immerse ourselves in the transformative practice of affect labeling and emotional competency with lawyer and peacemaker Doug Noll. We examine why listening to emotions (not just words) is a powerful tool for de-escalating conflict, building stronger connections, and creating lasting change in even the most challenging environments. Through Doug’s compelling stories and actionab
Apply a System to Start the Conversations You've Been Avoiding | Tucker Miller
In this episode, we dive into the transformative power of intentional conversations with Tucker Miller, CEO of Onward Leadership and author of The First Four Words. We explore why so many leaders avoid difficult conversations and how crafting just the first four words can unlock courage, clarity, and constructive dialogue. By breaking down practical strategies for overcoming fear, setting the righ
Tips and Approaches for Strengthening Relationships | Tony and Alisa DiLorenzo
In this episode, we have the pleasure of sitting down with Tony and Alisa DiLorenzo, co-hosts of the One Extraordinary Marriage podcast, as they share their powerful approach to building lasting relationships through their six pillars of intimacy. We explore how intentional communication, recognizing emotional needs, and effectively navigating conflict can dramatically strengthen connections both
Apply Engaged Listening Techniques to Forge Stronger Relationships | Matt Halloran
In this episode, we sit down with Matt Halloran—storyteller, speaker, co-founder of Proudmouth Podcasting, and author of Shut the F Up and Listen. Together, they explore the transformative power of genuine listening in a fast-paced, noisy world. Matt shares how silence fuels creativity, breaks down his five types of communicators and seven types of listeners, and reveals why many of us fool oursel
Lessons in Trust, Rapport, and Collaboration from a Sexual Assault Nurse Examiner | Jaclyn Rodriguez
In this episode, we have the privilege of learning from Jaclyn Rodriguez, a seasoned Sexual Assault Nurse Examiner (SANE) nurse and CEO of ForMed Insights, as we explore the transformative power of trauma-informed, patient-centered communication. We dive into practical strategies for building trust, empowering others, and maintaining calm in high-stress situations—skills that extend far beyond the
Apply Forensic Psychology to Difficult Conversations | David Hayes
In this episode, we sit down with forensic psychologist and cold case criminologist David Hayes to explore how the principles of forensic psychology can transform our everyday conversations. We discover the power of thorough audience analysis, the importance of understanding motivation and context, and the critical role of empathy and adaptability when communicating across different populations. F
How Chocolate Can Help You Develop Mindfulness and Appreciate Life’s Moments | Melissa Mueller-Douglas
In this episode, we have the pleasure of exploring the unique world of mindfulness with wellness expert Melissa Mueller-Douglas, who teaches presence and self-awareness through the simple act of savoring chocolate. We discover how habit stacking, sensory experiences, and mindful rituals can transform our ability to be present—at work, in leadership, and in everyday life. Through Melissa’s stories
Improve Relationships: How Kids & Parents Process and Express Emotions | Kahlila Robinson & Sarah Gerstenzang
In this episode, we dive into the essential topic of helping children—and ourselves—navigate strong emotions and develop self-regulation skills with experts Kahlila Robinson and Sarah Gerstenzang. We explore how kids process feelings, how adults can effectively support their emotional growth, and why these early lessons carry lifelong benefits for communication and resilience. Drawing from their r
Empathetic Leadership Lessons from a Non-Commissioned Army Officer | Jevon Wooden
In this episode, we dive into the dynamic relationship between military leadership lessons and business success with Jevon Wooden, founder of Bright Mind Consulting Group. We explore the power of strategic communication, empathetic leadership, and the importance of flexibility and humility in building high-performing teams. From translating messages up and down the org chart to implementing the ac
How to Process and Apply Emotions to Bridge Gaps and Build Stronger Relationships | Dr. Ed Daube
In this episode, we have the pleasure of exploring the powerful concept of using emotions as tools with our expert guest, Dr. Ed Daube. We discover how understanding the true origins and messages of our emotions can transform the way we communicate, connect, and lead. Whether at work, at home, or in our toughest moments, Dr. Daube shares a practical, step-by-step approach to recognizing, assessing
How to Observe and Communicate to Build Confidence and Elevate Your Career | Dayna Adelman
In this episode, we dive into the journey of Dayna Adelman, who shares candid lessons from being the youngest—and often only—woman in the room while building her global communications career. We explore the transformative power of listening, self-awareness, and storytelling in unlocking confidence, earning credibility, and fostering meaningful connection across cultures and industries. Unpacking t
How to Build the Perception of Your Value and Get Paid What You're Worth | Casey Brown
In this episode, we have the pleasure of exploring the transformative power of pricing strategy and communication with expert guest Casey Brown. We dive into how reframing limiting beliefs, developing a confident mindset, and mastering value-based conversations can help us command the prices we truly deserve. Through practical examples and actionable advice, we uncover strategies to move from bein
Combine Creativity and Science to Problem Solve Like a Successful Inventor | Dr. Robert Yonover
In this episode, we have the privilege of exploring the inventive mind of Dr. Robert Yanover as he shares his unique approach to problem solving, creativity, and scientific innovation. We delve into how balancing creativity with scientific rigor leads to practical solutions, the importance of observing and learning from nature, and the power of making complex ideas simple and accessible. From pate
Leadership Lessons from a Nuclear Submarine Lt. Commander | Matt DiGeronimo
In this episode, we dive deep into the powerful lessons of leadership, communication, and self-awareness with guest Matt DiGeronimo, a retired Navy submarine lieutenant commander and accomplished business leader. We explore how developing a questioning mindset, embracing small talk to build trust, and focusing on what truly matters can redefine the way we lead teams and navigate high-risk situatio
Improve Relationships and Develop Yourself Through Meditation and Martial Arts | Jeff Patterson | Ep. 101
In this episode, we dive into the transformative power of the meditative arts with Jeff Patterson, founder of Northwest Fighting Arts and author of The Yielding Warrior. We explore how the principles of yielding, self-awareness, and strategic meditation practices can elevate every area of our lives—from communication and leadership to resilience under pressure. By breaking down the three pillars o
How to Cultivate Stronger Relationships with the Four Pillars of Authentic Sales | Scott Ramey
In this episode, we dive deep into the four pillars of authentic sales leadership with expert guest Scott Ramey. We examine how surfacing tension, unifying messages, aligning teams, and influencing inside and outside organizations can transform sales leaders into catalysts for trust and performance. Through actionable strategies, memorable quotes, and candid personal stories, we uncover how to tur
How Therapist and Entrepreneurial Mindsets Drive Personal and Professional Growth | Jason Wasser
In this episode, we have the pleasure of exploring the complex interconnections between marriage therapy, sports performance, and business coaching with our guest, Jason Wasser. We dive into the transformative power of taking full accountability, the importance of identifying core values, and the unexpected connections between entrepreneurship and personal development. Listeners will discover how
Increase Your Leadership with the Eight Principles of Trust | Natalie Oldfield
In this episode, we have the pleasure of exploring the complex world of building and sustaining trust with esteemed guest Natalie Oldfield. We discuss the significance of trust equity, Natalie's innovative client trust index, and her eight principles of trust, highlighting how each plays a crucial role in establishing robust personal and business relationships. From understanding the quick decisio
How Leaders Can Leverage Facilitation Skills to Increase Their Influence in Every Conversation | Therese Miclot
In this episode we welcome Therese Miclot, a seasoned educator and co-author of The Facilitation Advantage. Therese discusses the essential skills leaders need to apply facilitation techniques in everyday conversations, not just in presentations or meetings. Throughout the episode, Therese emphasizes the importance of creating connections through presence, asking effective questions, and balancing
Saving Lives with Suicide Prevention Lessons from a Survivor | Frank King
In this episode, we have the privilege of exploring the vital conversation around suicide prevention with our esteemed guest, Frank King, the mental health comedian. We illuminate the profound importance of recognizing the signs of suicidality, understanding the emotional turmoil, and fostering connections with those who are struggling. Frank candidly shares his personal experiences and imparts in
Taking Action to Break Free from Stress-Based Business Decisions | Glen Dall
In this episode, we have the pleasure of exploring Glen Dall's transformative insights on navigating the CEO doom loop and empowering leaders to overcome business challenges. Glen, founder of Apex North Business Coaching, shares his wisdom from leading a significant corporate turnaround and the power of stepping back to communicate more effectively. We discuss the importance of detaching personal
Let Go, Notice More and Use Everything: Communication Lessons From an Improv Expert Gary Hirsch
In this episode, we explore the fascinating world of improvisation and its profound impact on communication with our guest, Gary Hirsch. We delve into how the principles of improv—letting go, noticing more, and using everything—can transform our approach to conversations and decision-making. Gary shares inspiring stories and practical techniques to unlock creativity, enhance storytelling, and make
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Conspiracy Files with Paige Carter
