
RESTAURANT STRATEGY
The Restaurant Strategy podcast is dedicated to helping independent restaurant owners increase the profitability of their restaurants and grow. The show is hosted by industry expert Chip Klose, who asks the question: What would your life look like if your restaurant could deliver consistent, predictable 20% returns?
Episodes

What Should Your Restaurant’s Food Cost Actually Be?
#593 - What Should Your Restaurant’s Food Cost Actually Be?
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This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
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Let's talk through the numbers... so you can really understand the difference between THEORETICAL and ACTUAL food cost. And let's talk about variance... and spoilage... and waste...
Why?

The Ultimate Guide to Restaurant Marketing - How to Get More Customers and Keep Them Coming Back
#592 - The Ultimate Guide to Restaurant Marketing - How to Get More Customers and Keep Them Coming Back
*****
Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week

Using AI and Analytics to (Actually) Manage Labor
#591 - Using AI and Analytics to (Actually) Manage Labor
*****
Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Less than 30 tickets remain. Secure your spot today!
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brou

Why Most Restaurant Marketing Fails (And What Actually Works for Independents)
#590 - Why Most Restaurant Marketing Fails (And What Actually Works for Independents)
*****
Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brou

The Day I Realized I was the Bottleneck
#589 - The Day I Realized I was the Bottleneck
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Less than 30 tickets remain. Secure your spot today!
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you

How to CRUSH Street Fairs, Farmers Markets, and Community Events (ENCORE)
#588 - How to CRUSH Street Fairs, Farmers Markets, and Community Events (ENCORE)
*****
Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought t

AI Phone Answering Can Save You Tens of Thousands of Dollars in 2026
#587 - AI Phone Answering Can Save You Tens of Thousands of Dollars in 2026
*****
Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you

How to Use AI to Market Your Restaurant (And Actually Get Results)
#586 - How to Use AI to Market Your Restaurant (And Actually Get Results)
*****
Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you b

THE ULTIMATE GUIDE TO RESTAURANT PROFITABILITY - How to Actually Make Money in This Business
#585 - THE ULTIMATE GUIDE TO RESTAURANT PROFITABILITY - How to Actually Make Money in This Business
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's e

How to Get More Customers Without Spending Another Dollar
#584 - How to Get More Customers Without Spending Another Dollar
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: RESTAU

STORYTIME (20) - Teaching Your Staff How to Tell Stories About the Job
#583 - STORYTIME (20) - Teaching Your Staff How to Tell Stories About the Job
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you

STORYTIME (19) - First Timers Will Change Your Business
#582 - STORYTIME (19) - First Timers Will Change Your Business
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: MARQII V

STORYTIME (18) - A Better Goodbye
#581 - STORYTIME (18) - A Better Goodbye
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.ma

STORYTIME (17) - What the Heck is a Bar Boomerang?
#580 - STORYTIME (17) - What the Heck is a Bar Boomerang?
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: MARQII VISIT:

STORYTIME (16) - Get Yourself a Tiny Little Notebook
#579 - STORYTIME (16) - Get Yourself a Tiny Little Notebook
*****
Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: AJINOMOTOVI

STORYTIME (15) - Getting That Ninth Person in Line
#578 - STORYTIME (15) - Getting That Ninth Person in Line
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: RESTAURANT SC

STORYTIME (14) - The Magic of Great Storytelling
#577 - STORYTIME (14) - The Magic of Great Storytelling
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: AJINOMOTOVISIT:

STORYTIME (13) The Story of Growing Danny Meyer's Empire
#576 - STORYTIME (13) The Story of Growing Danny Meyer's Empire
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: RESTAUR

STORYTIME (12) - The Power of Knowing Your Mission and Vision
#575 - STORYTIME (12) - The Power of Knowing Your Mission and Vision
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: MARG

STORYTIME (11) - The Power of Unreasonable Hospitality
#574 - STORYTIME (11) - The Power of Unreasonable Hospitality
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: MARQII VI

STORYTIME (10) - The Power of Going to the Edges
#573 - STORYTIME (10) - The Power of Going to the Edges
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: MARGIN EDGEVISIT:

STORYTIME (9) - How Chef Greg Baxtrom Put Stories Front and Center
#572 - STORYTIME (9) - How Chef Greg Baxtrom Put Stories Front and Center
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you

STORYTIME (8) - How to Go Above and Beyond with Personal Touches
#571 - STORYTIME (8) - How to Go Above and Beyond with Personal Touches
*****
Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by:

STORYTIME (7) - The Power of Asking One More Question
#570 - STORYTIME (7) - The Power of Asking One More Question
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: RESTAURANT

STORYTIME (6) - Googling a Broken Ballerina
#569 - STORYTIME (6) - Googling a Broken Ballerina
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: KICKFINVISIT: https:

STORYTIME (5) - Ever Hear the One About the Chicken Trophy?
#568 - STORYTIME (5) - Ever Hear the One About the Chicken Trophy?
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: REST

STORYTIME (4) - WOW Moments Are Almost ALWAYS Manufactured
#567 - STORYTIME (4) - WOW Moments Are Almost ALWAYS Manufactured
*****
Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: MARGIN

STORYTIME (3) - Putting Kids at the Center of Everything
#566 - STORYTIME (3) - Putting Kids at the Center of Everything
*****
Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: MARQII

STORYTIME (2) - Above and Beyond in Spain
#565 - STORYTIME (2) - Above and Beyond in Spain
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: MARGIN EDGEVISIT: h

STORYTIME (1) - Playing Defense at the Door
#564 - STORYTIME (1) - Playing Defense at the Door
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Tickets are available now for the Restaurant Profitability Summit! This is our biggest event of the year, but attendance is capped at 200 people. Get your tickets now.
LEARN MORE: https://go.restaurant-strategy.com/summit-2026
*****
This week's episode is brought to you by: MARQII VISIT: https

How to Work 5 Hours a Week MAX (ENCORE)
#563 - How to Work 5 Hours a Week MAX (ENCORE)
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The Restaurant Opening Bootcamp will save you tens of thousands of dollars in costly mistakes. Run by restaurant coach, Chris Hughes, this 12-week program will teach you everything you need to know about opening a restaurant. LEARN MORE: https://www.restaurantstrategypodcast.com/restaurant-opening-bo

Eight Crazy Things I Believe About Profitability
#562 - Eight Crazy Things I Believe About Profitability
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This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
This week's episode is brought to you by: OVATIONVISIT: https://ovationup.com/chip/
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The Restaurant Opening Bootcamp will save you tens of thousands of dollars in costly mist

The Five Profit Killers and How to Fix Them (ENCORE)
#561 - The Five Profit Killers and How to Fix Them (ENCORE)
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This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
*****
The Restaurant Opening Bootcamp will save you tens of thousands of dollars in costly mistakes. Run by restau

This is How to Recession-Proof Your Restaurant
#560 - This is How to Recession-Proof Your Restaurant
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This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
This week's episode is brought to you by: OVATIONVISIT: https://ovationup.com/chip/
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The Restaurant Opening Bootcamp will save you tens of thousands of dollars in costly mistak

Tech Integration That Actually Pays Off (ENCORE)
#559 - Tech Integration That Actually Pays Off (ENCORE)
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This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
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The Restaurant Opening Bootcamp will save you tens of thousands of dollars in costly mistakes. Run by restauran

The Power of a Week Away from Your Restaurant
#558 - The Power of a Week Away from Your Restaurant
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The Restaurant Opening Bootcamp will save you tens of thousands of dollars in costly mistakes. Run by restaurant coach, Chris Hughes, this 12-week program will teach you everything you need to know about opening a restaurant. LEARN MORE: https://www.restaurantstrategypodcast.com/restaurant-ope

The Future of AI and Restaurant Robotics
#557 - The Future of AI and Restaurant Robotics
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The Restaurant Opening Bootcamp will save you tens of thousands of dollars in costly mistakes. Run by restaurant coach, Chris Hughes, this 12-week program will teach you everything you need to know about opening a restaurant. LEARN MORE: https://www.restaurantstrategypodcast.com/restaurant-opening-bo

Marketing is a Long Game Played Daily
#556 - Marketing is a Long Game Played Daily
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The Restaurant Opening Bootcamp will save you tens of thousands of dollars in costly mistakes. Run by restaurant coach, Chris Hughes, this 12-week program will teach you everything you need to know about opening a restaurant. LEARN MORE: https://www.restaurantstrategypodcast.com/restaurant-opening-boo

Profit is a Skill
#555 - Profit is a Skill
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The Restaurant Opening Bootcamp will save you tens of thousands of dollars in costly mistakes. Run by restaurant coach, Chris Hughes, this 12-week program will teach you everything you need to know about opening a restaurant. LEARN MORE: https://www.restaurantstrategypodcast.com/restaurant-opening-bootcamp-inqury-form
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Introducing P3 Plus Member, Chris Bradshaw
#554 - Introducing P3 Plus Member, Chris Bradshaw
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This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
This week's episode is brought to you by: OVATIONVISIT: https://ovationup.com/chip/
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The Blue Plate might look normal from the outside... but they are doing extraordinary things be

Talking COGS Management with Jim Taylor
#553 - Talking COGS Management with Jim Taylor
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This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
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Learn more about Jim Taylor and the work he does...
BENCHMARK SIXTY - https://www.benchmarksixty.com/LINKEDIN - https:/

Your Restaurant Already Has a Brand, You Just Haven’t Defined It
#552 - Your Restaurant Already Has a Brand, You Just Haven’t Defined It
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This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
This week's episode is brought to you by: OVATIONVISIT: https://ovationup.com/chip/
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Every company has a brand, whether you've defined it or not.
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If

Meetings Aren’t a Waste -- Unstructured Meetings Are
#551 - Meetings Aren’t a Waste -- Unstructured Meetings Are
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This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
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This one is for everyone out there who says, "I hate meetings."
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If you want to snag a copy of Chi

Consistency Beats Creativity
#550 - Consistency Beats Creativity
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This week's episode is brought to you by: MARQII VISIT: https://marqii.com/
This week's episode is brought to you by: POPMENUVISIT: https://popmenu.com/restaurantstrategy
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Consistency over creativity.
Every. Single. Time.
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If you want to snag a copy of Chip's book, The Restaurant Marketing Mindse

The Owner Is the Bottleneck
#549 - The Owner Is the Bottleneck
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This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip
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Get this straight: You are the one holding your business back.
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If you want to snag a copy of Chip's book, The Restaurant Marketing Mindset... CLICK HERE: https://www.therestaurantmarketingmindset.com/

Greg Provance, Author of Loyal AF
#548 - Greg Provance, Author of Loyal AF
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This week's episode is brought to you by: MARQII VISIT: https://marqii.com/
This week's episode is brought to you by: POPMENUVISIT: https://popmenu.com/restaurantstrategy
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Is loyalty even possible with our employees? Greg Provance believes so...
GET THE BOOK: https://gphospitalitypartners.com/loyal-a

Interview with Andrew Roy, Host of Serves You Right Podcast
#547 - Interview with Andrew Roy, Host of Serves You Right Podcast
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This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip
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We all know about the importance of training managers, developing managers... but so few restaurants do it well. Today's episode is a deep dive into the subject with operator and p

You’re Not Competing With Other Restaurants
#546 - You’re Not Competing With Other Restaurants
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This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
This week's episode is brought to you by: OVATIONVISIT: https://ovationup.com/chip/
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You're not competing with other restaurants. You're up against inertia.
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If you want t

Why Food Cost Is a Leadership Issue
#545 - Why Food Cost Is a Leadership Issue
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This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
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It's not about all those nickels and dimes. It's about the systems that are broken.
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If you want to snag a copy of

Marketing Should Start Inside the Restaurant
#544 - Marketing Should Start Inside the Restaurant
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This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
This week's episode is brought to you by: OVATIONVISIT: https://ovationup.com/chip/
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Great marketing can't make up for a mediocre experience. Start marketing by making a more mem

Your Systems Are Either Training Your Team... or Replacing You
#543 - Your Systems Are Either Training Your Team... or Replacing You
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This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
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Stop trying to be a hero. It's not cute anymore. Your job isn't to do it all. It's to teach every

Why Discounts Attract the Worst Customers
#542 - Why Discounts Attract the Worst Customers
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This week's episode is brought to you by: MARQII VISIT: https://marqii.com/
This week's episode is brought to you by: RESTAURANT TECHNOLOGIESVISIT: https://www.rti-inc.com/
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PRICE is different than VALUE.
The worst customers want the lowest price possible.
The best customers want the most f

The Hidden Cost of Being “Nice”
#541 - The Hidden Cost of Being “Nice”
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This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip
This week's episode is brought to you by: DAVOVISIT: https://davosalestax.com/RestaurantStrategy
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NICE is different than KIND. Let's talk about why you being nice is costing you people and money.
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If

The Myth of Word of Mouth
#540 - The Myth of Word of Mouth
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This week's episode is brought to you by: MARQII VISIT: https://marqii.com/
This week's episode is brought to you by: RESTAURANT TECHNOLOGIESVISIT: https://www.rti-inc.com/
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Word-of-Mouth is a result. What you need is a system for making it happen.
*****
If you want to snag a copy of Chip's book, The

Why “Trusting Your Managers” Is Costing You Money
#539 - Why “Trusting Your Managers” Is Costing You Money
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This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip
This week's episode is brought to you by: DAVOVISIT: https://davosalestax.com/RestaurantStrategy
*****
One of the most important aspects of the P3 Mastermind is to help owners get themselves out o

Social Media is NOT Content, It's Communication at Scale
#538 - Social Media is NOT Content, It's Communication at Scale
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This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
This week's episode is brought to you by: OVATIONVISIT: https://ovationup.com/chip/
*****
Social Media isn't about likes and followers. It's not about keeping up with tr

Menus Are Operational Tools, Not Art Projects
#537 - Menus Are Operational Tools, Not Art Projects
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This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
*****
We are in the business of "selling things." And there is one piece of sales colateral you give to every single pe

Stop Chasing New Guests
#536 - Stop Chasing New Guests
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This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
This week's episode is brought to you by: OVATIONVISIT: https://ovationup.com/chip/
*****
Customer Acquisition is a crucial piece of any restaurant's marketing plan... but only if there's a clear strate

The Real Reason Your Labor Is Out of Control
#535 - The Real Reason Your Labor Is Out of Control
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This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
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Stop trying to "cut labor."
Start redesigning your restaurant.
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If you want to snag a copy of Chip's book

You Don’t Have a Marketing Problem, You Have a Clarity Problem
#534 - You Don’t Have a Marketing Problem, You Have a Clarity Problem
*****
This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests

Busy Is NOT Profitable
#533 - Busy Is NOT Profitable
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This week's episode is brought to you by: OVATION
OVATION provides frictionless feedback, streamlined guest recovery, and operational insights – all focused on the guest and perfected for restaurants.
VISIT: https://ovationup.com/chip/
*****
This week's episode is brought to you by: DAVO
Automate your sales taxes usin

The Connection Between Marketing and Culture (ENCORE)
#532 - The Connection Between Marketing and Culture (ENCORE)
*****
This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put m

How to Inject True Hospitality into Our Restaurants
#531 - How to Inject True Hospitality into Our Restaurants
*****
This week's episode is brought to you by: OVATION
OVATION provides frictionless feedback, streamlined guest recovery, and operational insights – all focused on the guest and perfected for restaurants.
VISIT: https://ovationup.com/chip/
*****
This week's episode is brought to you by: DAVO
A

What Exactly is a Figure Eight?
#530 - What Exactly is a Figure Eight?
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This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip
This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
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A Figure Eight is the repeated set of tasks that an employee is responsible for throughout se

If You Can't Take a Vacation, You Don't Have a Business
#529 - If You Can't Take a Vacation, You Don't Have a Business
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This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
*****
If you can't take a vacation, guess what? You don't have a business... you gave yourself a job!
This i

How to Find a POS That Works for You
#528 - How to Find a POS That Works for You
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This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip
This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
*****
Connect with Sam Maddox, founder of BridgeWave to see how they can help:
EMAIL: sam@br

Putting Employee Retention Front and Center
#527 - Putting Employee Retention Front and Center
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This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
*****
KickFin: https://kickfin.com/demo/
KickFin is an incredible tool that allows for instant, cashless, tip payouts the

Google Should Be at the Heart of Your Marketing Strategy
#526 - Google Should Be at the Heart of Your Marketing Strategy
*****
This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and pu

The Biggest Difference Between Independent Restaurants and Chains
#525 - The Biggest Difference Between Independent Restaurants and Chains
*****
This week's episode is brought to you by: OVATION
OVATION provides frictionless feedback, streamlined guest recovery, and operational insights – all focused on the guest and perfected for restaurants.
VISIT: https://ovationup.com/chip/
*****
This week's episode is brought to

How to CRUSH Your Marketing Goals (ENCORE)
#524 - How to CRUSH Your Marketing Goals (ENCORE)
*****
This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts i

Founder of Craveworthy Brands, Gregg Majewski (ENCORE)
#523 - Founder of Craveworthy Brands, Gregg Majewski (ENCORE)
*****
This week's episode is brought to you by: OVATION
OVATION provides frictionless feedback, streamlined guest recovery, and operational insights – all focused on the guest and perfected for restaurants.
VISIT: https://ovationup.com/chip/
*****
This week's episode is brought to you by: DAV

Why Not Raise Prices Every Single Month?
#522 - Why Not Raise Prices Every Single Month?
*****
This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip
This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
*****
In this episode Chip walks you through a simple framework he teaches to all of his

Busy Isn't the Same as Productive
#521 - Busy Isn't the Same as Productive
*****
This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
*****
Busy Isn’t the Same as Productive
In this episode Chip walks you through a simple framework for how you can get out of the d

Good Is No Longer Good Enough
#520 - Good Is No Longer Good Enough
*****
This week's episode is brought to you by: MARGIN EDGEVISIT: https://www.marginedge.com/lp/chip
This week's episode is brought to you by: RESTAURANT SCALE SECRETSVISIT: https://restaurantscalesecrets.com/Chip
*****
Good food and good service is no longer enough. That's table stakes. To succeed you need to th

8 Ways to Increase Revenue (Without Spending a Dime on Marketing)
#519 - 8 Ways to Increase Revenue (Without Spending a Dime on Marketing)
*****
This week's episode is brought to you by: KICKFINVISIT: https://kickfin.com/demo/
This week's episode is brought to you by: AJINOMOTOVISIT: https://ajinomotofoodservice.com/
*****
THE BOTTOM LINE
Let's recap these eight strategies:
Fix your menu mix - guide guests to high

8 Bold Predictions for the Future of Restaurants
#518 - Eight Bold Predictions for the Future of Restaurants
*****
This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put mo

8 Leadership Tips for 2026
#517 - Eight Leadership Tips for 2026
*****
This week's episode is brought to you by: DAVO
Automate your sales taxes using DAVO BY AVALARA. The software integrates with most POS systems. It sets aside your sales taxes, files on time, and submits payments before the deadline.
VISIT: https://davosalestax.com/RestaurantStrategy
*****
Be predictably calm.

What is GOOD Marketing?
#516 - What is GOOD Marketing?
*****
This week's episode is brought to you by: MARQII
MARQII is your one-stop-shop for listings management and reputation management. Collect reviews in one place to make responding easy and effortless and win the SEO game to land at the top of more search results. Win back guests and put more butts in the seats with Ma

Embracing the Abundance Mindset
#515 - Embracing the Abundance Mindset
*****
This week's episode is brought to you by: DAVO
Automate your sales taxes using DAVO BY AVALARA. The software integrates with most POS systems. It sets aside your sales taxes, files on time, and submits payments before the deadline.
VISIT: https://davosalestax.com/RestaurantStrategy
*****
The Scarcity Mindset

How to Optimize Your Restaurant for AI Search
#514 - How to Optimize Your Restaurant for AI Search
*****
This week's episode is brought to you by: MARGIN EDGE
Take control of your costs with using MarginEdge. Best of all? No contract. No setup fee. Free and unlimited training and support.
VISIT: marginedge.com/chip
*****
Rev's LinkedIn Newsletter Post About AI SEARCH: https://www.linkedin.com/p
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