
Rehabbing Your Revenue Cycle
Rehabbing Your Revenue Cycle, hosted by Robert Kowalick, founder of Ascend Solutions, is a podcast for physical therapy and occupational therapy practice owners. It focuses on moving beyond basic billing to improve profitability using data-driven 'Billing Intelligence.' Each episode offers strategies to identify revenue leaks, optimize cash flow, and reduce operational costs. The goal is to transform the revenue cycle into a streamlined engine that supports practice growth.
Episodes

Systems Matter. Why Stride is RCS’s Preferred Platform From Systems Efficiencies and Data Perspectives.
In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick talks with Craig Brasington, Vice President of Revenue at Stride Therapy, Inc., about how technology, data, and process improvement can strengthen revenue cycle performance in healthcare. Bob reveals why Stride is Revenue Cycle Solutions (RCS) #1 preferred physical therapy PM to perform the billing process in. This is no

Why I Hired a Software and Systems Engineer as President of My RCM Services and Time Analytics Data Companies, with Dan Loch
In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick introduces Daniel Loch, the President of Revenue Cycle Solutions, LLC and Ascend Solutions LLC. The headline: Bob deliberately put a software engineer and systems engineer in the president seat of an RCM, data and time analytics company. Dan's journey started in Chrysler plant-floor systems, a medical records and PM star

How Internal Complexity Breaks Revenue for Healthcare Leaders to Prevent Denials and Delays
In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick, Founder & CEO of Revenue Cycle Solutions, LLC and Ascend Solutions, LLC, discusses how and why revenue cycles fail in healthcare practices. Robert explains that failure is usually caused by internally generated complexities, lack of a “revenue cycle team” alignment, and inadequate revenue cycle systems and controls.

IT and Systems Compliance and HIPAA Risk in the Era of AI with Live Compliance Founder and President, with Jim Johnson
In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick talks with Jim Johnson, the Founder and President of Live Compliance, which specializes in HIPAA compliance management in today’s fast-changing healthcare environment. Jim shares his expertise in helping healthcare organizations identify and mitigate technology and remote workforce HIPAA compliance risks. Robert and Jim

The Right Data and How it Drives Automation Strategic Development Selection and Sequencing with Moative Co-Founder and CEO, Ashwin Ramasamy
In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick talks with Ashwin Ramasamy, Co-founder and CEO of Moative, a company helping businesses in energy, industrial, and healthcare sectors navigate AI and automation. Ashwin shares his journey of building and selling multiple tech companies before focusing on guiding industries through strategic automation transformations. Ro

Why the Right Data is as Important in Small Businesses as it is in Big Companies – Jennifer Frigault
In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick welcomes Jennifer Frigault, PCC, former SVP of Data and Analytics at Gannett, Inc / USA Today Co., Founder and Executive Coach at Spire Vision Leadership, CEO Coach at Maui Mastermind & Executive Leadership Coach at ExecOnline. Jennifer shares her journey from heading up data initiatives at USA TODAY Co., Inc. to hel

Are Your Revenue Cycle Metrics Keeping Up with Healthcare Complexity? with Robert Kowalick - Part 2
If you haven't listened yet, start with Part 1 and then continue with Part 2 of this episode of Rehabbing Your Revenue Cycle, where host Robert Kowalick, Founder & CEO of Revenue Cycle Solutions, LLC and Ascend Solutions, LLC, explains how understanding and tracking essential revenue cycle metrics provides the strategy for improving healthcare business financial outcomes. Our systems must prov

Are Your Revenue Cycle Metrics Keeping Up With Today’s Growing Healthcare Complexities with Robert Kowalick - Part 1
In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick, Founder & CEO of Revenue Cycle Solutions, LLC and Ascend Solutions, LLC, discusses the importance of must-have revenue cycle management metrics. Robert explains how understanding key metrics is essential to improving financial outcomes in healthcare organizations. He emphasizes the critical need to have the right ra

Building Scalable PT Practices: The Revenue Cycle Management and Marketing Connection
In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick is joined by Chad Madden, Founder of Madden & Gilbert Physical Therapy and Co-Founder of Breakthrough, a physical therapy practice marketing company. Chad shares his journey from a physical therapy startup to a large practice with six offices and over 10,000 visits a month.Chad had a deep understanding of patient car

The Patient Payment Systems for Clinic Owners to Reduce AR and Train Teams with Jean and Debbie
In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick sits down with Debbie Powell, Co-Founder and Owner, and Jean Weatherly, Director of Administration, at HealthActions Physical Therapy and Fitness, to discuss one of the most common revenue leaks in private practices today: patient cost shares. Together, they share how their clinic successfully improved cash flow by optim

How Reducing Revenue Cycle Complexity and Optimizing Coding Distribution Added $32 Per Visit with Petra Pirc
In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick sits down with Petra Pirc, Owner of Physical Therapy Plus, an outpatient physical therapy practice with locations in New Mexico. Petra shares her journey from being a staff therapist to taking over the long-established PT clinic she worked in just before the COVID-19 pandemic. She explains how partnering with Revenue Cyc

Revenue Cycle Complexity: The Root Cause of Poor RCM Outcomes
In this episode of Rehabbing Your Revenue Cycle Podcast, host Robert Kowalick, Founder & CEO of Revenue Cycle Solutions, LLC and Ascend Solutions, LLC, explores what he calls the "Revenue Cycle Complexity Black Hole." He explains how and why healthcare revenue cycles are experiencing a pandemic of preventable complexities, weakening the financial health of healthcare organizations. Robert expl

How Time-Based Billing Intelligence Data Becomes the Basis for Reducing Revenue Cycle Complexity and Improving Revenue Cycle Outcomes (Part 2)
If you missed it, check out Part 1, then continue with Part 2 of this episode of Rehabbing Your Revenue Cycle, where host Robert Kowalick, Managing Member & CEO of Revenue Cycle Solutions, LLC and Ascend Solutions, LLC, shares his journey from hospital-based physical therapist to building a multi-location practice and launching a data-driven billing company. Drawing from more than 20 years in

It’s About Time: How Time-Based Billing Intelligence Data Can Maximize the Value of Your Practice (Part 1)
In this launch episode of Rehabbing Your Revenue Cycle, host Robert Kowalick, Managing Member & CEO of Revenue Cycle Solutions, LLC and Ascend Solutions, LLC, introduces the purpose and vision behind the show. Robert shares his journey from running a successful seven-location physical therapy practice to building a data-driven revenue cycle management company. He explains how years of working

New Episode Coming Soon!
Is your billing process healthy, or is it holding your practice back?Introducing Rehabbing Your Revenue Cycle, the new podcast for PT and OT owners ready to turn data into dollars.Join host Robert Kowalick, founder of Ascend Solutions, as he moves beyond the "billing service" mindset to introduce Billing Intelligence. Each episode reveals how to use time-based data to slash payment delays, elimina
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