Project Management Matters
Project Management Matters offers an inside look at how Flowium's project managers approach their craft. Host Camila Peralta sits down with the team's top PMs to discuss the strategies, tools, and mindsets that drive successful project outcomes. Each episode provides a front-row seat to conversations shaping Flowium's work culture and methodology. New episodes arrive on the first Tuesday of each month, focusing on delivering excellence to clients through proven project management techniques.
Episodes
Best Practices for Project Managers to Build Trust and Deliver Exceptional Results
6 - In today’s episode, host Camila, a project manager at Flowium, talks with two leaders, Client Service Director Cassidy and Lead Project Manager Candelaria. They share their paths to leadership, their views on what defines excellent customer service, and the core skills every project manager needs.They discuss how to balance client needs with project demands, set clear boundaries, and build tru
Growing Your Career as a Project Manager
5 - In this episode, host Camilla talks with Mike Hoagland, founder, CEO, and lead coach at Dapper Moose Consulting. With over 15 years of experience in project management and agency operations, Mike specializes in coaching and consulting for ecommerce and digital agency growth.You will learn practical strategies to grow your career as a project manager, including:💎 Defining what success looks lik
How to Be the Translator: PMs as the Bridge Between Strategy, Copy, and Design
4 - Get ready to dive deep into how flawless communication, teamwork, and best practices keep brilliant marketing strategies from getting lost in translation. Vira Sadlak, a strategist at Flowium and host of the Email Einstein podcast, joins as today’s guest. Vira and Camila work closely on the same team, and in this episode, they reveal how tightly knit pods, collaborative tools, and innovative s
How to Become Invaluable to Your Clients
3 - What makes a project manager irreplaceable? In this episode, we break down the skills, mindset, and strategies that turn good client relationships into long-term partnerships. Learn how to prove your value before you're asked to and build trust from day one.Watch the full episode here!You’ll LearnHow to become a business translatorThe questions that uncover what your client really needsHo
Managing Expectations & Building Trust in Client Relationships
2 - In this episode, Project managers Camila and Cristian dive into the essentials of expectation management and trust-building in agency settings. From running a discovery phase to maintaining transparency, they share battle-tested tactics for navigating client dynamics, earning trust early, and keeping it for the long haul.Watch the full episode here! You’ll LearnHow to run discovery sessions th
The Power of Exceptional Customer Service
1 - In this debut episode, we're discussing how exceptional customer service creates the foundation for successful projects.You'll Discover:📌 How today's evolving client expectations create opportunities for deeper partnerships📌 Effective communication strategies that enhance project outcomes📌 Practical approaches to transform feedback into mutual success📌 How proactive service prev
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