CHANGE@WORK
CHANGE@WORK is a podcast about the evolving world of work and the human behaviors that drive it. Host Chris Thornton, Senior Principal at Daggerwing Group, discusses insights from change consultants, partners, clients, and leading experts across various industries. Monthly episodes explore what's happening in the workplace, how leaders can prepare for the future, and how to engage employees along the way.
Episodes
Building Healthy Cultures of Accountability with Michael Timms
Michael Timms is a leadership consultant, TEDx speaker, and author of "How Leaders Can Inspire Accountability". Through his work at Avail Leadership, Michael has helped thousands of senior leaders enhance team performance at organizations like Microsoft to RBC. His work has been featured in Harvard Business Review, Forbes, CNBC, and more. Michael joins host Chris Thornton in this episode of Chan
Communicating Effectively in a Time of Change with Ben Feller
In today's fast-moving business environment, leaders are facing a communication crisis—too many acronyms, too much noise, and too little clarity. In this episode, Chris Thornton sits down with Ben Feller, former White House correspondent and partner at maslansky + partners, to talk about the power of language in driving change. Ben shares lessons from his time covering two U.S. presidents, coachin
Operationalizing Sustainability Efforts with Tiana Ritchell
Tiana Ritchell is a Principal at Daggerwing Group and expert at operationalizing ESG & sustainability strategies. She has worked with General Mills and other partners to achieve their ambitious goals. In this episode of Change@Work, Tiana and host Chris Thornton explore the significant challenges organizations are facing when it comes to making their sustainability and ESG goals a reality. How doe
CHANGE@WORK, Episode 38: Changing the Climate One Acre of Ocean At a Time
Dr Brian von Herzen, Founder and Executive Director of the Climate Foundation – a nonprofit organization dedicated to regenerating ocean ecosystems through marine permaculture technology — joins this episode of Change@Work. He and host, Chris Thornton, discuss how his work addresses gaps in food security caused by climate disruption, how his background as a Systems Engineer inspired him to tackle
CHANGE@WORK, Episode 37: Navigating Change Implementation
Dr. Mary Barnes is the Founder and CEO of Evolve Your Performance, a consultancy that aims to empower executives to deliver transformational change and maximize employee potential. With a doctorate in human and organizational learning and over two decades of experience, Mary developed the Transformation Reset Audit as a tool for clients navigating change implementation. In this episode of Change@W
CHANGE@WORK, Episode 36: Selecting Foods for a More Sustainable Future
Sara Polon, Co-Founder and CEO of Soupergirl -- a natural, plant-based, kosher, and sustainably sourced soup company -- joins this episode of Change@Work. The comedian-turned-food entrepreneur and host, Chris Thornton discuss Sara's journey to soup-making, the challenges and joys of being a small business owner in the food and beverage industry, and the role consumers play in creating a more susta
CHANGE@WORK, Episode 35: Helping Leaders to Operationalize Growth
Susan Odle is the Founder & CEO of 8020CS — a strategic consultancy that helps leaders and leadership teams learn how to successfully operationalize strategic plans and change initiatives. She is also the author of a new book, Successful Change: A Field Guide to Operationalizing Change that Drives Growth, Profitability, and Operational Efficiency. In this episode of Change@Work, she and host Chri
CHANGE@WORK, Episode 34: Positioning Education as a Business Imperative
Justin van Fleet, President of Theirworld and Executive Director of the Global Business Coalition for Education, joins us on this episode of Change@Work. He and host, Chris Thornton, discuss the important role businesses play in the education system, how investing in education can help companies to achieve their ESG goals, and outlines key examples of how some of the world's largest organizations
CHANGE@WORK, Episode 33: Navigating Disruption Through Deep Collaboration
Dr Tanvi Gautam, MD, Founder of Leadershift Inc., Global HR influencer, Program director & faculty at Singapore Management University (ExD) and author joins us for this episode of Change@Work. She and host, Chris Thornton, discuss the framework for her new book, Deep Collaboration: 5 crucial conversations to accelerate performance across silos (2024), where the field of human-centric change is hea
CHANGE@WORK, Episode 32: Pouring into Sustainability - From Seed to Cup
Natalie Webb, founder and Executive Director of Cafecita Coffee, a specialty coffee roaster that sources all beans from sustainable, women-owned coffee farms and co-ops, joins us for this episode of Change@Work. She and host, Chris Thornton, delve into how Natalie's unique experience as a human rights lawyer drove her to create a business that prioritizes sustainable practices and empowers gender
CHANGE@WORK, Episode 31: Learning about Change and Leadership Through Crisis
Eric McNulty, Associate Director of the National Preparedness Leadership Initiative at Harvard University, an instructor at Harvard T.H. Chan School of Public Health, and co-author of the book, You're It: Crisis, Change, and How to Lead When it Matters Most joins us for this episode of Change@Work. He and host, Chris Thornton, discuss what we can learn about human behavior, change, and resilience
CHANGE@WORK, Episode 30: Navigating the Journey to Sustainability at Nestlé
Molly Fogarty, Head of Corporate & Government Affairs and Sustainability at Nestlé Zone North America, joins host, Chris Thornton, for this episode of Change@Work. In this episode, the two have a candid conversation about Molly's own journey to success and sustainability, navigating through the external perception of Nestlé's sustainability efforts and how to get buy-in from all levels of the orga
CHANGE@WORK, Episode 29: Championing DE&I in a Climate of Apathy & Economic Uncertainty
Daniel Oppong, founder of The Courage Collective, a Diversity, Equity, and Inclusion consultancy, joins us again on this episode of Change@Work. He and host, Chris Thornton, discuss the evolution of DE&I initiatives as of late, how they've been met with less momentum, and shares why it's imperative that organizations embed DE&I into their company culture.
CHANGE@WORK, Episode 28: Rethinking How We Approach Philanthropy
Brian Crimmins, CEO of Changing Our World, a trusted social impact consulting firm that advises leading corporations and nonprofit organizations, joins us for this episode of Chang@Work. He and host Chris Thornton discuss Brian's new book, The Generosity Crisis, which explores the current state of philanthropy and how we can change course to bring about a different, more connected future that ben
CHANGE@WORK, Episode 27: Becoming a B Corp Certified Company
Celeste Leverton, Associate Director, Sustainability Manager at Coutts, a 331-year-old private bank in the UK, joins us for this episode on Change@Work. Listen as she and host, Chris Thornton, discuss what the B Corp certification process entails, the benefits of becoming certified, and how to get employees and leaders on board with becoming a more sustainable organization.
CHANGE@WORK, Episode 26: Reinventing Resilience
Paul Thallner, Principal at Daggerwing Group and author of Reinventing Resilience, joins this episode of Change@Work. Listen as he and host Chris Thornton, discuss why Paul wrote his new book and why organizations must evolve and grow so workers aren't forced to continually bounce back. Paul shares how to use his model to reinvent resilience and create great work cultures that attract and retain t
CHANGE@WORK, Episode 25: Creating an Ever-Evolving Approach to DE&I
Emily Graham, Chief Equity and Impact Officer at Omnicom Group, joins this episode of Change@Work. Listen as she and host Chris Thornton discuss Omnicom's renewed approach to DE&I as a result of 2020, the need for leaders to own and drive inclusive and equitable cultures, and the many ways in which people, at all levels, can contribute to the unique tapestry of each organization.
Change@Work, Episode 24: Realizing Conscious Accountability Within Your Organization
David Tate, Professor at Yale University School of Management and CEO of Conscious Growth Partners – a leadership coaching and executive development consultancy – joins this episode of Change@Work. Listen as he and host Chris Thornton discuss his upcoming book, Conscious Accountability, how leaders can deepen relationships with their teams, and the 7 practices to help build accountability within w
CHANGE@WORK, Episode 23: Redefining Purpose With Your Commitment to ESG
Sandy Skees, Global Purpose & Impact Practice Lead at Porter Novelli, joins this episode of Change@Work. Tune in as Sandy and host Chris Thornton discuss the impactful rise of ESG on Wall Street in recent years, consumer expectations when it comes to ESG performance, and why defining purpose is critical to an organization's success.
CHANGE@WORK, Episode 22: Using Language to Build Trust
Michael Maslansky, CEO of language strategy firm maslansky + partners, joins this episode of Change@Work. Tune in as he and host Chris Thornton discuss two strategic language frameworks that organizations can use to effectively communicate ideas, build trust with employees, and foster an environment of transparency and inclusion.
CHANGE@WORK, Episode 21: The Driving Forces Behind ESG
Johannes Wassenberg, Managing Director at Moody's Corporation, joins this episode of Change@Work to discuss ESG (Environmental, Social, Governance). Listen as he and host Chris discuss how ESG has come to the forefront in recent years, the different stakeholders driving this change, and what it all means for the future of businesses around the world.
CHANGE@WORK, Episode 20: Using Design Thinking to Drive Innovation
Luisa Schumacher, Design Thinking Catalyst Lead at Ford Motor Company, joins this episode of Change@Work. Listen as she and host Chris Thornton discuss incorporating human-centered design into everyday work, inviting abstraction into our work-style, and Luisa's three key design thinking tools.
CHANGE@WORK, Episode 19: Leveraging Purpose to Activate Performance
Ranjay Gulati—a Harvard Business School professor, organization and leadership expert, and best-selling author—joins this episode of CHANGE@WORK. Tune in as he and host Chris Thorn discuss his new book, Deep Purpose, and how to go beyond a surface-level purpose statement to actually activate performance.
CHANGE@WORK, Episode 18: Role Modeling: What Organizations Can Learn from the Sports World
Sarah Flynn, Chief Marketing Officer at Thirty Five Ventures—Kevin Durant's multi-faceted media, marketing, and investment company—joins this episode of CHANGE@WORK to discuss the synergies between the sports world and business world. Listen as she and host Chris Thornton discuss how organizations can learn from sports teams when it comes to team dynamics, creating purpose-driven brands and workin
CHANGE@WORK, Episode 17: Using Storytelling to Drive Industry-Wide Change
Stephen Satterfield, a writer, producer, media entrepreneur, and host of High on the Hog—a Netflix documentary-series that traces the origins of African-American cuisine—joins this episode of CHANGE@WORK to talk about leading an industry through change. Listen as he and host Chris Thornton discuss the importance of storytelling, the role it plays in creating transformation, and how it lends a voic
CHANGE@WORK, Episode 16: Navigating the Current Talent Crisis
Evan Sohn, CEO of Recruiter.com, joins this episode of CHANGE@WORK to discuss the recent trends he is seeing in the world of recruiting and talent retention. Listen as he and host Chris Thornton offer insights into how organizations can retain their people, and most importantly, offer new ways to keep them engaged.
CHANGE@WORK, Episode 15: Embedding DE&I Into the Fabric of Your Organization
Daniel Oppong, founder of The Courage Collective, sits down with host Chris Thornton on this episode of Change@Work to discuss why engaging people, and encouraging them to bring their whole selves to work, is the key to business transformation success. They explore what DE&I means at the systemic and personal level, and how embedding DE&I throughout the entire employee lifecycle will help leaders
CHANGE@WORK, Episode 14: Delivering on Your Future Business Strategy
Management consultant, executive coach, and frequent contributor to HBR and Forbes, Liz Kislik joins host Chris Thornton on this episode of CHANGE@WORK to discuss how, in the wake of the pandemic, organizations need to determine the best strategy moving forward for their people and business. They dive into the needs of different employee groups, how to retain top talent, the importance of empathet
CHANGE@WORK, Episode 13: Putting DE&I Plans into Action
OPRG's Global Diversity, Equity & Inclusion Officer, Soon Mee Kim joins CHANGE@WORK -- a podcast from Daggerwing Group. In this episode, host Chris Thornton talks with Soon Mee Kim, Global Diversity, Equity & Inclusion Officer at Omnicom Public Relations Group, to understand how 2021 will be a year of action for organizations' DE&I initiatives. They discuss the fear that often prevents change in
CHANGE@WORK, Episode 12: Using Cognitive Biases to Guide Change
Chartered Organizational Psychologist and Principal at Daggerwing Group, Maria Dodd is back on CHANGE@WORK for more of our miniseries on the psychology of change. In this episode, Maria and Chris dive into the different cognitive biases, why they matter, and how they drive behavior. They discuss where these biases show up in the workplace and the challenges that result when trying to address them
CHANGE@WORK, Episode 11: The Role of the Communicator is Changing, Again
HPE's Director of Employee Experience and Communication, Katie Sibley joins the next episode of CHANGE@WORKCHANGE@WORK -- a podcast from Daggerwing Group. In this episode, host Chris Thornton welcomes Katie Sibley, the Director of Communications and Employee Experience at HPE, to reflect on the acceleration of change in 2020, and how communication within organizations has changed forever. They di
CHANGE@WORK, Episode 10: The Importance of Executive Alignment
Daggerwing Group CEO and Co-Founder Ewan Main joins the next episode of CHANGE@WORK -- a podcast from Daggerwing Group. In this episode, host Chris Thornton talks with Daggerwing Group CEO and Co-Founder Ewan Main about the importance of executive alignment and how it's key to getting change right the first time. They discuss what makes Daggerwing Group a secret weapon for CEOs, and explore prac
CHANGE@WORK, Episode 9: How Different Personalities Respond to Change
Chartered Organizational Psychologist and Principal at Daggerwing Group, Maria Dodd joins CHANGE@WORK for a miniseries on the psychology of change. In this episode, host Chris Thornton welcomes back Maria Dodd and dives into how different personality types adapt to change. Together, they discuss the key characteristics of "change-makers" and "analyzers" in the workplace and how individuals with
CHANGE@WORK, Episode 8: The Change Curve
Chartered Organizational Psychologist and Principal at Daggerwing Group, Maria Dodd joins CHANGE@WORK for a miniseries on the psychology of change. In this episode, host Chris Thornton and Maria discuss the psychological implications of change in the workplace, and how to look deeper into the human and emotional responses of the brain. Using the Kubler Ross Change Curve model, they explore the im
CHANGE@WORK, Episode 7: Turning Insights Into Foresight
Futures Director at Omnicom Media Group, Phil Rowley, and Daggerwing Group Principal, Kieran Colville join the latest episode of CHANGE@WORK -- a podcast from Daggerwing Group. In this episode, host Chris Thornton, Phil, and Kieran turn insights into foresight while discussing the impact that COVID has had on organizations, employees and consumers. They dive into the trends that are shaping the w
CHANGE@WORK, Episode 6: The Troubled Culture at Uber
New York Times technology reporter Mike Isaac, whose Uber coverage won the Gerald Loeb Award for distinguished business reporting, joins CHANGE@WORK -- a podcast from Daggerwing Group. In this episode, host Chris Thornton and Mike dive into detail on the troubled internal culture at Uber and the values that helped to perpetuate it. As we encourage organizations to double down on culture, this is
CHANGE@WORK, Episode 5: Rethinking the Future of Work
CHANGE@WORK, a podcast from Daggerwing Group, is about the ever-evolving world of work and the human behaviors that drive it. In this episode, host Chris Thornton welcomes back Senior Principal Michelle Mahony to discuss how business leaders must rethink the future of work in the context of COVID-19 and the Black Lives Matter movement. Together they dive into details on the four external drivers
CHANGE@WORK, Episode 4: The Art of Language Persuasion
CHANGE@WORK, a podcast from Daggerwing Group, is about the ever-evolving world of work and the human behaviors that drive it. In this episode, host Chris Thornton interviews maslansky + partners President, Lee Carter. In addition to her role at maslanksy + partners, Lee is a language strategist, researcher and author of the book Persuasion: Convincing Others When Facts Don't Seem to Matter. Durin
CHANGE@WORK, Episode 3: The Importance of Customer Obsession
CHANGE@WORK, a podcast from Daggerwing Group, is about the ever-evolving world of work and the human behaviors that drive it. In this episode, host Chris Thornton interviews President and Co-Founder, Cheryl Ferguson about Daggerwing's experiences helping companies successfully put the customer at the center of their business. Cheryl co-founded Daggerwing Group with a belief that the pace of a com
CHANGE@WORK, Episode 2: Creativity in Change Management
CHANGE@WORK, a podcast from Daggerwing Group, is about the ever-evolving world of work and the human behaviors that drive it. In this episode, host Chris Thornton interviews Creative Director, Kate MacPherson. Kate is an award-winning Creative Director with over 13 years of experience in the creative industry and consulting combined. Kate blends her wide experience at Daggerwing, bringing creativ
CHANGE@WORK, Episode 1: Being Human at Work
CHANGE@WORK, a podcast from Daggerwing Group, is about the ever-evolving world of work and the human behaviors that drive it. In this episode, host Chris Thornton interviews Senior Principal Michelle Mahony. Michelle leads the U.S. team at Daggerwing Group where she partners with some of the world's leading organizations to get the most out of transformations by facilitating executive alignment on
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