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Offer Accepted

Offer Accepted

Ashby 83 Episodes Oct 6, 2026

Offer Accepted is a podcast about recruiting and talent acquisition, hosted by Shannon Ogborn. In each episode she interviews top talent acquisition leaders about how they build and lead successful recruiting teams. The conversations cover practical topics such as analyzing recruiting metrics and earning a strategic seat at the table. It is aimed at recruiters, hiring managers, and HR professionals who want to sharpen their approach to hiring.

Episodes

Cutting a 5-Round Sales Interview Process Down to 3 with Mike Clapson, Ashby
Cutting a 5-Round Sales Interview Process Down to 3 with Mike Clapson, Ashby Oct 6, 2026 2392 Just as revenue pipelines demand weekly tracking from sales leaders, hiring pipelines require that same level of focus.Mike Clapson, VP of Sales at Ashby, sits down with Shannon to share how his team successfully streamlined their account executive interview process from five stages to three, all while maintaining high standards. He reveals which interview stage was eliminated first, the clear dat
What Recruiting Teams Can Learn From Customer Support with Natalie Mercuri, Plaid
What Recruiting Teams Can Learn From Customer Support with Natalie Mercuri, Plaid Sep 22, 2026 2066 Recruiting operations does not scale on good intentions alone.Natalie Mercuri, Recruiting Operations Program Manager at Plaid, joins Shannon to share how her two-person team supported thousands of interviews a year while migrating the company to a new ATS. Natalie explains why she brought her customer support background into talent, why centralizing every question into one channel changed how recr
Building an Ideal Candidate Profile from Zero to Scale with Maggie Fish, Grafana Labs
Building an Ideal Candidate Profile from Zero to Scale with Maggie Fish, Grafana Labs Sep 7, 2026 1732 Scaling fast and scaling with intention are not the same thing.Maggie Fish, Director of Recruiting at Grafana Labs, joins Shannon to explain how her team built an ideal candidate profile for every role, starting with sales and expanding it across the business. She walks through the deep dive into attrition data and interview feedback that separated what actually predicted a great Grafanista from w
The 4 Skills Behind a 10% Retention Lift with Veronica Salcido, GrowthAssistant
The 4 Skills Behind a 10% Retention Lift with Veronica Salcido, GrowthAssistant Aug 25, 2026 2178 Quality of hire does not end at the offer.Veronica Salcido, who leads the recruiting, HR, and coaching and L&D org at GrowthAssistant, joins Shannon to unpack how her team turned 50% churn into a 10% retention lift in 6 months. She explains why speed and volume stopped being useful signals once quality became the real cost, and how tracing 80% of failed hires back to durable skills, not hard s
The North Star Metric Every Hiring Team Needs with Liz Woodfield, SentiLink
The North Star Metric Every Hiring Team Needs with Liz Woodfield, SentiLink Aug 11, 2026 1559 A hiring goal only works when the team believes it is possible.Liz Woodfield, Head of Talent Acquisition at SentiLink, joins Shannon to share how she built a single north star metric for her recruiting team and used it to drive a 60% increase in hires without adding headcount. She breaks down the framework she leans on for every role, volume, velocity, and calibration, and how weekly dashboards br
Removing the Resume Gate for Better Hires with Jen Ayala, Clay
Removing the Resume Gate for Better Hires with Jen Ayala, Clay Jul 28, 2026 1752 What if your hiring process was designed to screen people in instead of screen them out?Jen Ayala, Head of Recruiting at Clay, joins Shannon to discuss why traditional hiring often filters out great talent too early. She shares how Clay replaced resume reviews with project-based evaluations for high volume hiring, giving career transitioners and new graduates a better opportunity to demonstrate th
The Leadership Reset Behind a High-Performing Talent Team with Mike Bettley, StackAdapt
The Leadership Reset Behind a High-Performing Talent Team with Mike Bettley, StackAdapt Jul 14, 2026 1897 Recruiting teams earn influence when they understand what the business is trying to build.Mike Bettley, VP of Talent Acquisition at StackAdapt, joins Shannon to share how he rebuilt a TA function that was stretched, fragmented, and operating without a clear hiring plan. Before changing systems or metrics, Mike focused on the team’s confidence. He created space for honest feedback, reset expectatio
The Executive Interview Format That Reduces Mis-hire Risk with Cristina Navarro, Tubi
The Executive Interview Format That Reduces Mis-hire Risk with Cristina Navarro, Tubi Jun 30, 2026 1234 Hiring senior leaders on gut feel is a risk most companies cannot afford.Cristina Navarro, Senior Director of Global Talent Acquisition at Tubi, joins Shannon to discuss why traditional interview formats fail at the executive level and how her team built a structured leadership assessment to close that gap. She explains how the process was co-created with senior leadership, why prompt design matte
Scaling Hiring Expertise Company Wide Through AI Agents with Kyle Gatlin, Arrive
Scaling Hiring Expertise Company Wide Through AI Agents with Kyle Gatlin, Arrive Jun 16, 2026 2058 Hiring managers need better support, not more documents.Kyle Gatlin, Head of Talent at Arrive, joins Shannon to discuss how his team built an AI hiring agent to guide managers through the recruiting process across 70 countries. Drawing from his background in education and talent operations, Kyle explains why accessibility, structured interviewing, and candidate experience became the foundation of
Early-Stage Hiring Foundations That Prevent Mishires with Cassie Chao Leemans, Craft Ventures
Early-Stage Hiring Foundations That Prevent Mishires with Cassie Chao Leemans, Craft Ventures Jun 2, 2026 2071 Early hiring gets expensive fast when founders skip alignment.Cassie Chao Leemans, VP of Talent at Craft Ventures, joins Shannon to share how early-stage teams can make stronger hiring decisions before scale adds complexity. She explains why pedigree can distract founders from what the business actually needs, how unclear expectations create mis-hires, and why every new role should connect back to
Converting People Ops Insights into Talent Strategy with Asha Beirne, Rula
Converting People Ops Insights into Talent Strategy with Asha Beirne, Rula May 19, 2026 1301 Talent and people teams have more shared work than most companies realize.Asha Beirne, Senior Manager of People Operations and Systems at Rula, joins Shannon to discuss how recruiting and people ops can work together across the employee lifecycle. Drawing from her move from recruiting operations into people operations, Asha shares what talent teams often miss when they do not have visibility into
Differentiating Candidate Experience Through Unreasonable Hospitality with Greg Marsh, Sierra
Differentiating Candidate Experience Through Unreasonable Hospitality with Greg Marsh, Sierra May 5, 2026 1360 Candidate experience is one of the few levers you can fully control in hiring.Greg Marsh, Head of Recruiting at Sierra, joins Shannon to share how his team scaled from 25 to 600 employees while building a candidate experience that consistently stands out. He explains how Sierra approaches candidate obsession, why small moments like personalization matter more than big gestures, and how recruiting

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