Growth In Dentistry: A Dental Intelligence Podcast
Growth in Dentistry is a podcast from Dental Intelligence focused on helping dental practices grow. It features conversations with real practitioners from across the industry who have found success in different ways. Episodes share practical insights and strategies for improving practice performance. Listeners can also connect through a Facebook community and watch episodes on YouTube.
Episodes
148. SOPs That Scale Dental Practices with Laura Johnston of My Dental SOP
In this episode, Steve Jensen sits down with Laura Johnston, founder of My Dental SOP, to break down what SOPs really are and why “a checklist is not an SOP.” They talk about how documenting workflows reduces chaos, protects the practice, improves training, and helps teams scale across providers and locations.Listen in to learn:About SOPs for the dental practice and why they matter for consistency
147. Growth Through Patient Retention with Michael Dinsio and Paula Quinn of Next Level Consultants
In this episode of Growth in Dentistry, host Steve Jensen talks with Michael Dinsio and Paula Quinn from Next Level Consultants about why many practices are adding new patients but not actually growing, and how daily systems can drive retention, scheduling consistency, and a better patient experience.Listen in to hear about how:Patient retention is the hidden growth leverLoyalty has changed – how
145. Creating a Profitable Practice using Fee Negotiations with Kelsey Porter of Beacon PPO Solutions
Welcome back to the Growth in Dentistry podcast! In this episode, Steve Jensen talks with Kelsey Porter, co-founder of Beacon PPO Solutions, about using PPO fee negotiations to increase practice profitability without increasing patient volume.What you’ll learn:How PPO negotiations can increase revenue per procedure while keeping practices in-networkHow often to negotiate and what happens if you ha
144. Hot Take on New Patients with Miranda Beeson of ACT Dental
In this episode of Growth in Dentistry, host Steve Jensen sits down with Miranda Beeson from ACT Dental to discuss a hot take on new patients. While new patients are essential for practice growth, Miranda challenges the common assumption that simply increasing new patient numbers is the solution to revenue goals. Tune into this conversation to explore how to measure net patient growth, the signifi
143. From Case Acceptance to Case Agreement with Susan Leckowicz of Dental Coaches
In this episode of the Growth in Dentistry podcast, join Steve Jensen as he sits down with Susan Leckowicz, a dental coach with 16 years of coaching experience and 20 years of clinical experience as a hygienist. Susan shares her proven case agreement system that helps practices move beyond simply getting patients to accept treatment, focusing instead on creating genuine agreement and commitment to
142. Leadership Strategies to Reduce Burnout and Build a Thriving Dental Practice with Heather Crockett of ACT Dental
In this episode of Growth in Dentistry, Steve Jensen sits down with Heather Crockett from ACT Dental to discuss practical strategies for overcoming burnout and building a thriving dental practice. They explore the "Sunday Scaries" phenomenon that many dental professionals experience and provide actionable advice on leadership, self-awareness, delegation, and work-life balance.Listen to the episode
141. Effective Patient Communication: Scripts for Collections, Cancellations, and Going Out-of-Network with Ragan Hartman of Fortune Management
In this episode of the Growth in Dentistry podcast, Steve Jensen sits down with Ragan Hartman, a dental industry expert with over 27 years of experience in healthcare management and executive coaching. Ragan shares actionable verbal skills and scripting techniques to address common challenges facing dental practices today and provides actionable scripts to use in your practice. Listen in to hear m
140. Industry Rules and Best Practices with Matt Coggin, CEO of Spear Education
Steve Jensen sits down with Matt Coggin, President and CEO of Spear Education, to discuss major trends shaping dentistry and how dental practices can navigate them successfully. Matt shares insights on practice consolidation, consumerism, digital transformation, and the challenges of training associates. Listen in to hear about:Major trends in dentistryThe challenge for dentists entering the workf
139. How Practice Valuations Work with Jon Harris of Fortune Management
Jon Harris from Fortune Management is back on the Growth in Dentistry podcast to discuss practice valuations, market trends, and strategies for building valuable dental practices. Jon shares his expertise on what makes practices valuable, how to structure acquisitions, and the importance of operational efficiency in today's changing market.Listen in to hear more about:Market Trends & Valuation
138. The Three Pillars of Dental Practice Growth with Ryan Menacho of Firegang Marketing
In this episode, host Steve Jensen sits down with Ryan Menacho from Firegang Marketing to discuss a powerful framework for dental practice growth. Ryan shares the three-component model that has helped practices across the country attract more patients and build thriving businesses: differentiation, visibility, and conversion.Listen in to hear more about:The Firegang Three-Component Model: Understa
137. Marketing is More Than Just New Patients with Evan Lazarus of Simple Impact Media
Evan Lazarus is back on the podcast! In this episode, Steve Jensen sits down with the CEO and founder of Simple Impact Media to discuss what it really takes to grow a dental practice through marketing. Evan brings a unique perspective to dental marketing, combining his background as a former COO of a hedge fund with his data-driven approach to practice growth.Listen in to hear about:What makes the
136. Improving Case Acceptance with Olivia Smith
In this episode of the Growth in Dentistry podcast, host Steve Jensen sits down with Olivia Smith from OS Dental Consulting to tackle one of dentistry's most persistent challenges: improving case acceptance. With case acceptance rates trending downward across the industry, Olivia shares her expertise from working with over 100 practices to reveal the real barriers preventing patients from saying y
135. Difficult Conversations with Katherine Eitel Belt
Tune in to this episode of the Growth in Dentistry podcast, where host Steve Jensen sits down with Katherine Eitel Belt, founder and CEO of LionSpeak, to discuss managing tough conversations in dental practices. With over 35 years of experience as a keynote speaker and communication coach, Katherine shares her proven framework for having courageous conversations that solve problems while strengthe
134. No Cost New Patients with Sara Hansen from PDA
In this episode, Steve Jensen speaks with Sara Hansen about the often overlooked gold mine of internal marketing in dental practices. Sara shares her expertise on how practices can grow significantly by focusing on existing patients rather than spending thousands on external marketing campaigns. Listen in to this episode to hear about:The untapped potential of internal marketingThe Three R's appro
133. Powerhouse Hygienists with Wendy Briggs of The Team Training Institute
In this episode of the Growth in Dentistry podcast, host Steve Jensen interviews Wendy Briggs, RDH and renowned hygiene coach. They discuss the changing landscape of dental hygiene, including rising costs and wages, and how to transform hygiene departments into profitable centers while delivering exceptional patient care.Listen to this episode to learn about:The changing economics of hygiene - Hyg
132. Building a Sustainable Life and Practice with Dr. Sarah Blair
In this episode of Growth in Dentistry, host Steve Jensen interviews Dr. Sarah Blair, a successful dentist who transitioned from clinical practice to helping other dental practices thrive. Dr. Blair shares her journey from dental school to practice ownership, where she tripled her practice revenues within five years.Jump in to hear us discuss:Dr. Blair's unique path to dentistry, including prior e
131. Elevating the Patient Experience with Ashley Boaz
In this episode of the Growth in Dentistry podcast, host Steve Jensen interviews Ashley Boaz, CEO of Mint Conceptions, who also serves as Chief Human Resource Officer and COO of a dental group. With over 20 years of experience in dentistry, she has held nearly every role in a dental practice, from dental assistant to hygienist to management. Tune in to hear valuable insights on enhancing the patie
130. Team Scalability and Remote Team with Lauren Anderson of Rain Global
Welcome to this episode of the Growth in Dentistry podcast! In this episode, Steve chats with Lauren Anderson, Managing Director at Rain Global, discussing innovative staffing solutions for dental practices facing rising costs and retention challenges.Listen in to hear about:Rising staffing costs in dentistryThe challenge of replacing experienced staff with new hires requiring extensive trainingBe
129. Industry Updates and Revenue Growth Fundamentals with Perrin DesPortes
Join us for a deep dive into the current state and future of dentistry with Perrin DesPortes, featuring insights on practice growth, industry trends, and successful business strategies.We discuss:Industry consolidation trends and the impact of private equity in dentistryEvolution from traditional solo practices to multi-provider modelsImportance of expanded services and convenient hours for modern
128. The Problem with Associates with Josey Sewell & Eric Roman
On this episode of the Growth in Dentistry podcast, our expert guests Eric Roman and Josey Sewell dive deep into the growing trend of associate dentists in practices and the challenges faced by both associates and practice owners. Keep listening to hear their solutions for better associate-owner relationships. We discuss:The current state of dental practicesThe shift towards multiple dentists per
127. Mental Health and Wellness with Dr. Danny Snyder
In this episode of the Growth in Dentistry podcast, Dr. Danny Snyder shares his journey through mental health challenges in dentistry and his path to healing. He discusses his transition from practice ownership to becoming an associate dentist, and how EMDR therapy helped him overcome childhood dental trauma that was affecting his professional life.Listen in to hear about:Dr. Snyder's journey from
126. Firefighting to Future Proof with Melinda Heryford
In this episode of the Growth in Dentistry Podcast, we welcome back Melinda Heryford, a seasoned practice management consultant with over three decades of experience in dentistry, who owns Melinda Heryford, Inc. Practice Management Consulting. Drawing from her extensive background working with hundreds of dental practices, Melinda shares invaluable insights on transforming dental practices from re
125. The No-Show Crisis: Reducing Cancellations in Dental Practices with Eric Hubbard
Eric Hubbard of the Bite-Sized Dental Marketing podcast and Steve Jensen discuss current trends in dental practice management with a focus on the rising cancellation and no-show rates. The conversation covers strategies for reducing these rates and improving patient scheduling practices. Listen in as we discuss:Rising cancellation/no-show ratesContributing factors to this rise in cancellations and
124. Beyond the Numbers: Revolutionizing Dental Practice Growth with CPA Patrick Arnold
In this episode, Steve Jensen sits down with Patrick Arnold, a CPA who specializes in dental practices, to discuss the evolving role of financial advisors in dentistry and how practices can optimize their financial health.Listen in to hear about:The evolution of CPA relationships in dentistry - from traditional tax-focused to advisory servicesThe importance of monthly vs. quarterly financial revie
123. Transforming Dental Office Management: 20 Years of AADOM with Heather Colicchio
Listen in to this episode to hear our conversation with Heather Colicchio, founder and president of AADOM (American Association of Dental Office Managers), discussing the organization's 20-year journey and its impact on dental practice management.We discuss:The origin story of AADOM and its evolution into what it is todayThe transformation of dental office management from a job to a careerAADOM's
122. Protecting Your Dental Practice from Embezzlement with David Harris
In this episode, we catch up again with David Harris, CEO of Prosperident, about embezzlement in dentistry. Don’t let embezzlement be something you fear in your practice. Learn to protect yourself from it instead. Listen in as we discuss:The statistics – so you know what you’re up againstKey risk factors to guard yourself againstThe emotional impact of embezzlementEmbezzler behaviors to be aware o
121: Evolution of Dental Implant Marketing with Spencer Walker
Hop into this episode to hear from our conversation with Spencer Walker, partner at Dental Implant Machine: the largest dental implant-specific marketing agency and case acceptance training organization. We’re talking all things dental implant marketing.Listen in to hear about:Trends in dental practices - increasing treatment dollars presented per examThe shift towards advanced procedures and spec
120. Improving Treatment Plan Communication with Scott Leune
The dental industry trend shows increased diagnosis amounts per exam but decreased case acceptance rates. Join us as we chat with Scott Leune about the art of case acceptance. Listen in to hear:The two main components of case acceptance - Clinical (doctor-driven) and Financial (team-driven)The keys to improve case acceptance in your practiceScott’s framework for presenting treatmentThe things to i
119. Maximizing Practice Growth Through Technology with Tim Kelley of TNT Dental
Are you utilizing technology well to create practice growth and efficiency? Listen in to hear Steve chat with Tim Kelley of TNT Dental as they discuss how to do just that! TNT Dental has evolved from a website company to a comprehensive practice growth company over 24+ years in the industry. They know marketing and are sharing their insight on the Growth in Dentistry podcast!On this episode we dis
118. Preparing Against Embezzlement with Marissa Nicholson and Chris Hammelev of the Dental Practice Management Agency
Marissa Nicholson and Chris Hammelev from the Dental Practice Management Agency are back with Steve Jensen on the Growth in Dentistry podcast to talk about their work to help practices protect against embezzlement. Listen in to hear:How many practices experience embezzlement and what can be done to protect your practiceAbout the method of embezzlement they call “Robin Hood embezzlement” and how th
117. Revenue Cycle Management Tips with Colleen Huff
We are happy to welcome Colleen Huff to the Growth in Dentistry podcast! Colleen is a Revenue Cycle Management expert with 30 years of dental industry experience. Listen in to hear Colleen and Steve discuss:Revenue Cycle Management challenges in dentistry, particularly after the Change Healthcare breach and how AR days are up since the breachImportance of understanding clearinghouse operations and
116. Fee Negotiation and Credentialing with Angie Holland
Angela Holland is back on the Growth in Dentistry podcast! You do not want to miss out on this episode as Angela and Steve discuss insurance fee negotiation and credentialing. Angela is an insurance expert and entrepreneur who sold her third-party claims company to a NASDAQ-listed firm last year.Listen in to hear how you can work through insurance fee negotiation and optimization for your dental p
115. Building a Practice that Lasts with Dr. Gerilyn Alfe of Get Ahead Coaching and Consulting
We are thrilled to have Dr. Gerilyn Alfe join us on the Growth in Dentistry podcast! Dr. Alfe graduated from Tufts Dental in 1993 and has worked her way up from an associate to establishing her own fee-for-service start-up practice in Chicago. Today, Dr. Alfe owns Get Ahead Coaching & Consulting, where she is able to teach practices the things that have made her successful in dentistry.Listen
114. Increasing Profitability to Create Your Best Days with Mike Dinsio and Paula Quinn of Next Level Consultants
On this episode of the Growth in Dentistry podcast, we welcome Mike Dinsio and Paula Quinn from Next Level Consultants discuss strategies to improve dental practice profitability. With Paula’s 30+ years in dentistry and Mike’s business background helping 500 doctors start, buy, and grow their practices for almost a decade, you will not want to miss this episode!Listen in as we discuss:Optimizing w
113. Scalable Growth with Eric Pastan from Skytale Group
On this episode of the Growth in Dentistry podcast, we have Eric Pastan of Skytale Group. Eric brings valuable insights from his experience growing Doctor Dental to 45 locations before selling in 2019. He now applies this expertise at Skytale Group, helping dental practices optimize their operations and growth strategies.Listen in to hear:The importance of data-driven decision-making in dental pra
112. Dental Practice Marketing with Chelsea and Alex of Gargle Marketing
We are pleased to welcome Chelsea and Alex of Gargle Marketing to the Growth in Dentistry podcast. Gargle currently works with 400 dental practices nationwide, and Alex and Chelsea have some amazing insight to share with our audience!Listen in for some tips to keep your practice growing:Adapting to industry changes - How to keep up with this ever-changing industryBuilding strong relationships with
111. Ideal Patient Persona with Matt Brown of Energize Group
Welcome to another episode of the Growth in Dentistry podcast! Today, we chat with Matt Brown of Energize Group and one of our Intellicon speakers for 2024. Today, Matt and Steve talk in depth about the “ideal patient” and if that model actually works for dentists looking to grow their practice.Listen in as we discuss: The importance of dentists focusing on improving their chairside manner and per
110. Dental Coding with Kyle Summerford
Today, we are joined on the Growth in Dentistry podcast by Kyle Summerford, Founder of the Dental Office Managers Community on Facebook & Dental Manager Connect. As a dental office manager, Kyle started the community 8 years ago to help himself and others level up in their profession, and the community has now grown to over 15,000 members. During this time, Kyle has become an expert in dental
109. The Importance of Patient Experience with Dr. Matt Allen of DifferentKind
Welcome back to the Growth in Dentistry podcast! Today we dive into a conversation with Dr. Matt Allen. Matt, dentist and CEO of DifferentKind, talks with Steve Jensen about how growth in the practice comes from patient experience. Listen in to hear:How the patient experience can be improved through better understanding the data and metricsHow practices can predict patient behaviors, needs, and re
108. Stop Apologizing for What You Want with Your Practice with Dr. Anissa Holmes
Dr. Anissa Holmes is back on the podcast today! She is a dentist and consultant, CEO of Delivering WOW Education, and Co-Founder of Dentalflix and Digital Floss. We are excited to share our conversation with her as she shares her insights on strategic planning and accountability as key elements in dental practice growth. Tune in to this week’s episode to hear:Anissa’s approach to growth by focusin
107. Reducing AR Days with Tabitha Lugo of TCL Consulting Inc.
Accounts Receivable Days continue to grow for many dental practices, but we all want to help you solve that problem. Today, we welcome Tabitha Lugo of TCL Consulting Inc. to the Growth in Dentistry podcast to discuss what she does best: Lowering AR Days!Listen in as we discuss:The challenges in dental insurance claims and accounts receivable, including claims rejection, lack of patient communicati
106. The Importance of Analytics with Craig McVey from CTM Dental Consulting
Today, we welcome Craig McVey to the Growth in Dentistry podcast to discuss how analytics can change how you look at growth in your practice. Craig has spent 17 years as a dental consultant and is the COO of a dental group in California. Listen in as we talk about: The importance of knowing the results of what you're doing and how analytics can help with thatWhat metrics contribute to case accepta
105. Market Updates and Practice Valuations with Jon Harris from Fortune Management
Welcome back to the Growth in Dentistry Podcast! In this episode we chat with Jon Harris of Fortune Management about the complexities of dental practice valuation and acquisition. Listen in as we discuss:The importance of buying the right practice (focusing on its growth potential rather than location)What to look for when purchasing a practiceDiffering clinical philosophies in dental practicesThe
104. Working Smarter, Not Harder with Evan Lazarus of Simple Impact Media
From Wall Street to Simple Impact Media, Evan Lazarus has had quite the journey to get him to where he is today in dentistry. Driven by the data, Evan stumbled into the world of dentistry and hasn't looked back since! Listen in to hear us talk about:How case acceptance is impacted by the patient financing options you offer as a practiceWho it is that treatment planning and communicating financial
103. Hygiene Success with Miranda Beeson of Act Dental
Today, we are talking with Miranda Beeson, a hygienist for over 20 years who worked and ran the front office team at a dental practice, worked in consulting, and now works for the team at ACT Dental. We discuss all things hygiene and perio as we start off the new year. Tune in to hear:How providers can actually provide the best care through treatment diagnosisHow we can see the data as more than j
102. Goal Setting for Success with Melinda Heryford of Practice Management Consulting
We are starting 2024 with a timely episode with Melinda Heryford of Practice Management Consulting. We are focusing on the things that Melinda and her team focus on to give dental teams the best results: What are the things team members can be doing that yield the best results by doing the least amount of work, giving the best result? Listen in as we discuss:The Pareto Principle (”roughly 80% of c
101. What are the Most Important Metrics to Track with Kirk Behrendt of ACT Dental
Today we are excited to welcome Kirk Behrendt of ACT Dental back to the podcast. We asked Kirk, “What are the most valuable metrics to track?” And his answer does not disappoint! Listen in to this week’s episode to hear:How Kirk thinks dentists are giving away their time for nothingHow to decrease days worked while keeping profits highHow to use the unscheduled patient metric to be selective with
100. How to Align with Your Vision and Values to Create Growth with Geri Gottlieb of GG Practice Coaching & Development
Today we chat with Geri Gottlieb of GG Practice Coaching and Development, who has been in the dental industry for over 30 years creating systems and adding value to the practices she has worked alongside. Geri's work with her practices has shown excellent metrics in business and clinical outcomes in both Annual Patient Value and Pre-appointment numbers, which is why we sat down to see what she is
99. The Power of Understanding Your Metrics with Kerry Straine of Straine Dental Management
Today you are in for a treat as we sit down with Kerry Straine of Straine Dental Management. Starting in accounting and accidentally falling into the world of dentistry over 30 years ago, Kerry and his team have created a strong "why" that they have built on to create a fruitful business for themselves as well as the clients they serve. Tune in to today's episode to hear:More of Kerry's heart behi
98. The World of AI and Data Driven Dentistry with Wardah Inam, CEO of Overjet
Today we are joined on the podcast by Wardah Inam, CEO of Overjet. If you haven’t yet heard of Overjet, they are an AI dental software company that analyzes millions of dental X-rays to understand if there are potential pathologies and issues we can highlight in the mouth so doctors have the opportunity to make sure diagnostics are as thorough as possible. Listen in today to hear:How Wardah got in
97. Filling Your Schedule with Kelly Schwartz of Schwartz Consulting Group
We are excited to bring you today’s episode with Kelly Schwartz of Schwartz Consulting Group. Kelly has been in the game for over 30 years and has worked with over 800 dental groups and practices, doing boots-on-the-ground work with these practices. Listen in to this episode to hear:Kelly’s approach on reappointment and unscheduled treatment to make more money and reduce no-showsHow he uses Dental
96: Measuring and Tracking Growth with Dr. Jared Hill and Ryan Passey of Elevation Association
You’re in for a treat today as we talk to Dr. Jared Hill and Ryan Passey of Elevation Association. This episode offers valuable insights into achieving business success, personal growth, and making a positive impact in the world.In this insightful podcast episode, we delve into:The intricacies of achieving the perfect balance between conservative and advanced dentistryThe importance of slowing dow
95: Level Up Your Annual Patient Value with Victoria Peterson of Productive Dentist Academy
This week we have Victoria Peterson, Co-founder and CEO of Productive Dentist Academy. PDA was one of the first partners of Dental Intelligence, who helped us with figuring out what metrics are most important for dental practices to measure.This episode is the first of many, where we will be talking to consulting firms that are consistently proficient in any/many specific metrics.In today’s episod
94: Creating Stability Through Systems of Growth with Daniel Richards of CFO Dental Partners
Today we are joined by Daniel Richards of CFO Dental Partners on the Growth in Dentistry podcast. Check out this week’s episode to hear some valuable insights and tools for you to manage your practice’s finances effectively. Listen in to hear about:The importance of understanding cash flow, time flow, and the difference between productive and unproductive debtCreating predictable systems to add st
93: Accelerate Practice Transformation with Ella Mullokandova, Cofounder of Converge Dental
Welcome back to the Growth in Dentistry podcast! Today we have the privilege to talk to Ella of Converge Dental, a dental consulting firm. Listen in to hear us talk about:The maturity model for businesses and how it relates to dentistry and how to grow as a company/practiceThe process Converge Dental uses to grow their practicesThe 5 areas of a patient lifecycle and why customer experience is impo
92: Hospitality and Leadership in the Dental Practice with Marissa Nicholson and Chris Hammelev of Dental Practice Management Agency
We are back today with a brand new episode of the Growth in Dentistry podcast with Marissa Nicholson and Chris Hammelev of Dental Practice Management Agency!Listen in to hear Marissa and Chris's methodology around hospitality and leadership in the dental practice.We cover:Being in relationships with our team members and patients instead of needing to be "right"Leading well in order to be proactive
91. Vault Replay: Getting Patients to Say Yes: Setting Expectations with Leonard Tau, DMD
Don't miss out on this vault episode with Dr. Len Tau. As you may know, he's well known for helping dentists everywhere make more money, improve their online reviews, increase case acceptance, and overall be better than they were the day before. Listen in as Dr. Tau shares with us his unique approach to having an impressive patient experience and how to master the art of case acceptance.We cover:P
90. Working With (or Without) Insurance with Eric Vickery of All-Star Dental Academy & Vickery Dental Consulting
Join Steve today as he speaks with Eric Vickery of Vickery Dental Consulting and All-Star Dental Academy. We chat about insurance, FFS, and the pros and cons of being in-network or out-of-network. Listen in to hear:Why practices choose to work with insurance and the PPO and HMO relationshipsAbout the fears of going out-of-networkPros and cons of being in-network The results of evaluating these rel
89. The Future of Perio Charting with Rushi Ganmukhi & Tina Long of Bola AI
We are pleased to be joined today by Bola AI CEO Rushi Ganmukhi and Clinical Operations and RDH Tina Long. Bola AI allows hygienists and dentists to save time with voice perio charting and clinical note-taking through the power of AI, with much more to come in the next few months!Listen in to hear:How AI is shaping dentistryStatistics about how to do more with less time, boosting revenue and incre
88. KPIs and Metrics – Mary Hughes and Stephanie Palmer of Dental Education Partners (Part 2)
Join us today for part 2 of our conversation with Mary Hughes and Stephanie Palmer of Dental Education Partners. We will be jumping into a conversation on metrics and how you can learn from them for your practice.Hear us chat about:KPIs (Key Performance Indicators, or as they say, Keeping People Inspired)The importance of communicating well with patients for better treatment acceptanceThe metrics
87. Training & Hygiene – Mary Hughes and Stephanie Palmer of Dental Education Partners (Part 1)
Today we start our two-part conversation with Mary Hughes and Stephanie Palmer of Dental Education Partners.Listen in to hear:About the misconception of hygiene being a loss leaderWhy understanding the business aspect of dentistry is importantWhy customization of training for offices should be customized…and so much more!Also, be sure to stay tuned for part two of our conversation next week.Connec
85. Voices of Dentistry: Doug Baker with Dental Sleep & Implants
Today on the show, we have Doug Baker from Dedicated Sleep and Implants from our time at Voices of Dentistry last month. Dedicated Sleep and Implants is a specialty medical group that helps dentists provide sleep apnea treatment to their patients.Tune in to hear Doug and Katie chat about:The importance of sleep medicine and why we should care about it in dentistryHow Dedicated Sleep and Implants u
84. Voices of Dentistry: Byron Taporco with Glidewell
This month we are bringing you an episode we recorded live at Voices of Dentistry. Today we chat with Byron Taporco of Glidewell, an industry-leading provider of high-quality dental lab products & services nationwide.Stick around to hear Katie and Byron chat about:What sets Glidewell apart as an in-house milling optionHow an option like Glidewell can help fill in gaps from staffing shortagesTh
86. Generating Top Notch Referrals with Brandon Barnum of Champion Dentists
Today on the podcast we chat with Brandon Barnum of Champion Dentists. Hear how he went from generating referrals in the mortgage business to going the same in the dental industry with his own consulting business.We chat about:How they use Dental Intelligence to help their clients understand the numbers and their KPIs and how their consulting model helps bring in more revenue for clientsBrandon’s
83. Systems That Work for the New Year with Michelle Affanato from Affinity Management Consulting
Michelle Affanato worked her way up at a dental practice, starting at age 15, then out of the office into consulting work. She has been interested in start-ups since starting consulting work, but since starting Affinity Management has started working with practices of all ages. She now focuses on onboarding new employees and helping doctors revamp their systems.With the never-ending process of hir
82. Systems That Work for the New Year with Richard May from Mango Voice
Today we welcome Richard May of Mango Voice to the podcast. Hear him talk about how your technology (or lack thereof) could be hurting your practice and how an upgrade could be just what you need to gain and keep new patients. Are you afraid to try something new? It could be saving you time, money, and energy you could be investing elsewhere in your practice. Tune in to this week’s episode to hear
81. Systems That Work for the New Year Dr. Richard Madow
From starting as a dentist to the world of writing, blogging, coaching, and consulting, Dr. Richard Madow has done it all over the last 30 years of his professional career. You do not want to miss out on this engaging conversation as you hear how his dental career has come to life and the life that he helps others live through systems he has created to help practices prosper.Tune in to hear how:Ri
80. Systems That Work for the New Year with Shelley Renee Consulting
Shelley from Shelley Renee Consulting brings her expertise in helping countless practices over the years create seamless processes and become a well-oiled machine set up for growth. We discuss:Ways to reduce the stress load on your team and why it's vital to do soQuestioning old processes and systems to have a more efficient new yearFixing broken systems with a simple change of perspectiveProven t
78. End of Year Case Acceptance with Sherrine Washington
Sherrine Washington from Real Talk Selling returns to the show today for a special episode on how to go into 2023 with the right systems and tools to maintain a high case acceptance and sell with confidence. Sherrine brings her expertise from training treatment coordinators and dentists everywhere to close sales feeling empowered, while leaving patients feeling the same.We discuss:The power of spe
77. End of Year Review with Paul Edwards, CEO of CEDR HR Solutions
Paul Edwards, Co-founder and CEO of CEDR HR Solutions is on the podcast today to speak on hiring tips, mindset shifts, growing the appreciation you have for your practice and the people in it, and ways to be proactive to increase the harmony in your practice. CEDR equips office managers and owners with the tools to solve HR challenges that may arise with their team, and empowers them to lead a gre
76. Have the Best Last Quarter Ever with Kay Huff
Kay Huff joins us for today’s podcast to bring us loads of valuable advice, all in under a half hour, to help you end 2022 on a high note.We discuss:Being proactive with follow-ups and getting clear on what's needed to maintain your schedule and keep case acceptance highThe benefits of planning an off-site or attending a conference with your teamLooking beyond the primary KPIs to evolve your pract
75. DSO: What is new in software for the DSO with Elliott Walker from Dental Intelligence
Our very own Elliott Walker, Principle Product Manager at Dental Intelligence, brings his extensive knowledge and expertise in the DSO space on the podcast today to share some insight into what's new in software that group practices should especially pay attention to.We discuss:How Dental Intelligence is addressing the unique, growing needs of a DSOUsing DI as one cohesive system to get patients b
74. Increased Case Acceptance over the Holidays: Dr. Katz
It's always an honor to sit down with Dr. Steve Katz. Today, he gives us the complete picture of what it takes to increase case acceptance in a truly authentic and meaningful way that will leave you feeling motivated and empowered. Listen as we chat about: Most commonly missed opportunities when presenting large casesReleasing approval addiction and communicating with patients precisely and effici
73. Have the Best Last Quarter with Kirk Behrendt from ACT Dental
Kirk Behrendt from ACT Dental brings his expertise, passion, and deep enthusiasm for helping dentists live a more fulfilling life on the show today, and we couldn't be any more grateful. Kirk coaches dentists and practice owners everywhere on how to get clear on their values, increase efficiency in their practice, and spend less time in the office to foster a more balanced life. We discuss:The vit
72. Get Paid: Consumer Financing with Bennett Winton from Wisetack
Today, we revisit a previous episode that's just as valuable now as it was then. In this vault episode, Bennett Winton from Wisetack discusses in-house financing, third-party financing, and simplifying patient payments in your practice.We discuss:The financing innovations that optimize the patient experienceThe benefits of offering financing options for both you and your patientsThe truth about th
71. Big Cases Over the Holidays: Brad James with Kleer
Brad James from Kleer joins us today to share all about having membership plans in your practice and some great tips to help lock down high cases even during the holiday season. We discuss:The benefits of membership plans and how it helps the front officeDeciding whether membership plans are suitable for your practice How to present the option of a membership plan and communicate the value it brin
69. Scheduling Best Practices with Dr. Bruce Baird from Productive Dentist Academy
Dr. Bruce Baird from Productive Dentist Academy joins us on this week's podcast to dive deep into the best practices for scheduling! Dr. Baird offers accessible advice that can be implemented as soon as today, and he shares with us some of his most effective tips that have helped practices triple their productivity. He's a wealth of knowledge we're lucky to learn from.We discuss:Best scheduling pr
68. How-To Fill Chairs by Identifying the Perfect Patient, and Getting them Scheduled with Kelly Schwartz
When it comes to filling your schedule and keeping it full, Kelly Schwartz brings a wealth of knowledge to help your practice thrive. Tune in as we learn his most effective tools for getting patients scheduled and how your current scheduling process might be causing your practice to miss out on higher production.To reach out and work with Kelly, visit https://www.kellyschwartz.com/. See a demo of
67. Scheduling Best Practices with AADOM VP Lorie Streeter
We had the honor of having Lorie Streeter, VP of AADOM, on the show today to highlight all the good AADOM continuously provides for the industry and to share some best practices for scheduling for your practice! We discuss:How AADOM empowers office managers and thus helps each role in dentistry thriveBest practices to keep a fuller, more efficient scheduleTaking advantage of add-ons and how being
66. Scheduling Best Practices with Tyler Brown
This month, we're talking all things scheduling and the best ways to improve your processes. To kick us off on a high note, our very own Product Launch Manager, Tyler Brown, joins us to share his expertise on what to look for when choosing an online scheduling software that's best for your practice, how to fill the gaps in your patient experience with processes that make sense, and how automation
Recommended
Fantasy Flex
زن بودن
Medicine with Meaning
Yours Truly Johnny Dollar Collection
Take Back Your Health®
CBS Radio Mystery Theater | Old Time Radio
Solved Murders - True Crime Stories
紐約鳥｜New York Aperture
The Swerve Podcast: Obscure Topics | Conspiracy Theories
The Bread and Banter Podcast
The Church of What's Happening Now: The New Testament
Busted Open
