Fraud Forward
Fraud Forward is a banking-focused podcast that brings together fraud fighters, risk leaders, and financial crime experts to discuss how fraud is evolving. Each episode features practical, candid conversations with professionals in the trenches, covering strategy, governance, prevention, and recovery. Rather than chasing headlines, the show focuses on what's working, what's changing, and what fraud leaders need to prepare for as financial crime accelerates.
Episodes
Fraud Controls Are Everywhere. So Where’s the Accountability?
What’s up fraud fighters, and welcome back to Fraud Forward!I want to talk about something that might be a little uncomfortable. It isn’t about a new scheme or a criminal using AI to break into a bank. It’s about our own fraud controls, and the gap between having them and knowing they work. Two stories from the past week made me want to have this conversation. The first is a $350 million penalty a
Fraud Follows the Money: What Washington & Vegas Have Me Thinking About
What's up fraud fighters and welcome back to Fraud Forward!I just got home from Las Vegas at four in the morning on Friday after starting the week in Washington DC. I am home for exactly two more sleeps before I turn around and leave again. Today there is no guest. It is just me, my microphone, and a notebook full of things to talk about.I started the week at HHS then I flew from DC to Vegas for A
How to Build a Fraud Program: Fraud at the Foundation
What’s up fraud fighters, and welcome back to Fraud Forward!Today I’m sitting in the guest chair.If you caught the episode of The Saturday Fraud Strategist that dropped alongside this one, you already know Chen Zamir and I decided to swap roles. He came on Fraud Forward to interview me, and I went on his show to interview him. We are heading to Money 20/20 in Vegas together and thought this would
IAFCI, part 3: Bust Out Fraud and What’s Trending
What’s up fraud fighters, and welcome back to Fraud Forward!I am bringing you more from here at IAFCI in Nashville. I've caught up with fraud fighters, bank executives, and law enforcement leaders for a rapid-fire soundcheck on where fraud is headed. I've been asking everyone I sit down with the same question. If you had one word to describe fraud in 2026, what would it be? The answers ranged from
IAFCI, part 2: Fraud Fighter Sound Check on B2B Fraud
What’s up fraud fighters, and welcome back to Fraud Forward!This episode is another one that is unplugged, on the road, and recorded live at IAFCI International in Nashville. I am spending more time talking with the people who fight fraud from every angle. This time we talked about consumer fraud, identity theft, romance scams, account takeover on someone’s personal banking app, and the stuff that
IAFCI Nashville: Unplugging Fraud, One Connection at a Time
What’s up fraud fighters, and welcome back to Fraud Forward!This episode is recorded live and unplugged on the conference floor at IAFCI International in Nashville. I couldn’t fit everything I loved into one tidy gathering. Instead I’m bringing you the open floor conversations that, for me, are helping to unravel fraud and are weaving together fraud fighters.The headliner here is Michael Perez, th
Fireside chat: AI-driven fraud attacks
What’s up fraud fighters, and welcome back to Fraud Forward!This one is recorded live at SardineCon as a fireside chat. You’re getting the real, unscripted version of a conversation I had with Andrew Austin from Sardine and Arjun Ramakrishnan from GoDaddy. This one involves no rehearsed talking points. Just a conversation in front of a room full of people who live this work every day. Arjun brough
SardineCon 2026 Debrief: Live from the Show Floor
What’s up fraud fighters, and welcome back to Fraud Forward!This one’s a little different. I recorded this episode live on the floor at SardineCon 2026, and instead of one long sit down with a single guest, you're getting a debrief of the day. One conversation after another, right where they happened.I kicked things off by catching up with Simon Taylor after his opening keynote. From there I sat d
More than a transaction: What Happened to the Career Teller?
What’s up fraud fighters, and welcome back to Fraud Forward!This one started with a can of hairspray. Jen Lamont and I were getting ready for a networking event, and somehow a conversation about hair products turned into a conversation about the future of fraud prevention in banking. Because we ended up talking about her mom. A career teller in banking for decades. Someone who knew multiple genera
How Vault.Bank launched digital banking without launching fraud
What’s up fraud fighters, and welcome back to Fraud Forward!Community banks know they need digital transformation in banking to stay competitive. They also know one bad launch can overwhelm a fraud team, frustrate customers, and torch years of trust. So today we're going beyond the headline case study to unpack how one community bank actually pulled it off.I'm joined by Omar Hamden, Chief Experien
Trust is under attack: Inside the world of deepfakes, with Andrew Austin
What’s up fraud fighters, and welcome back to Fraud Forward!This episode opens a little differently. And if you are not paying close attention, you will probably believe it was me. It sounds like me, it looks like me, but every bit of it is a deepfake created with artificial intelligence in about twenty minutes for less than five dollars. That is not a future threat. That is today.Andrew Austin is
Breaking down silos at the ACFE global fraud conference
What’s up fraud fighters, and welcome back to Fraud Forward!I always say fraud is a team sport, and this episode is exactly why.I recorded these conversations live from the ACFE fraud conference in Boston, sitting down with five fraud fighters who each bring a completely different piece of the puzzle. Law enforcement. Banking. Government. Fintech. BSA. Investigations. Every single one of them came
The reverse card: Live from ACFE
What’s up fraud fighters, and welcome back to Fraud Forward!This episode is a little different, and honestly, a lot of fun. We recorded this one live from the ACFE conference while playing a game of Uno. And if you've worked in fraud long enough, you already know why that felt like the perfect setup. Just when you think you've figured everything out, someone throws down a reverse card, the rules c
Beyond the Button: Investigating fraud in the age of agentic payments
What’s up fraud fighters, and welcome back to Fraud Forward!Over the last few months, I've had more conversations about agentic payments than just about any other topic. At conferences, on webinars, and in discussions with some of the smartest people in payments, compliance, and fraud, one thing has become clear to me: I think we're asking the wrong question.Most people want to know whether AI wil
Inside Deconflict: Bridging Law Enforcement and Banking
What’s up fraud fighters, and welcome back to Fraud Forward!In this episode, I’m sitting down with Mudassar Malik, Special Agent with the U.S. Secret Service and Founder and CEO of Deconflict.com, to talk about something our industry needs to get a whole lot better at: financial crime deconflict.Money mule networks do not care where one institution’s visibility ends and another one begins. Pig but
From Liability to Visibility: The Real Story Behind NACHA Phase 2
What’s up fraud fighters, and welcome back to Fraud Forward!Today we are talking about ACH compliance, and I know that may not sound like the most exciting opener in the world, but if you work in fraud, payments, operations, compliance, treasury, management, or anywhere near ACH this matters because ACH is one of the most widely used payment rails in the country. And when something goes wrong, it
The Hidden Infrastructure Behind Modern Money Movement
What’s up fraud fighters, and welcome back to Fraud Forward:Y’all, this episode is one of those conversations where I found myself taking notes while we were recording. Matt Janiga from Modern Treasury joined me to talk about hidden fraud infrastructure.We talk all the time about faster payments, one API, better vendor tooling, AI agents, global money movement, and payment modernization. But under
The Most Underrated Law Enforcement Agency in Fintech
What’s up, fraud fighters, and welcome to Fraud Forward.In this episode, I am sitting down with Eric Shen, inspector in charge of the criminal investigations group for the United States Postal Inspection Service, to talk about something I think way too many fraud teams overlook: USPIS financial crime.When financial crime escalates, most of us immediately think FBI, Secret Service, Homeland Securit
AI, Payments & the Future of Fraud Operations — Live from Safeguard
What’s up, fraud fighters, and welcome to Fraud Forward.I recorded this live from Safeguard’s AI Deep Dive Retreat at The Broadmoor in Colorado Springs, and y’all, let me tell you something: this was not just another room full of AI buzzwords. This was fraud leaders, payment experts, financial institution professionals, fintech voices, marketplace operators, and risk leaders all sitting in the sam
Accelerate What, Exactly? The Fraud Side of Fintech Innovation
What’s up, fraud fighters, and welcome back to Fraud Forward!This conversation is one I think a lot of us need right now.Financial services are moving fast. Fintech innovations, AI in financial services, real-time payments, embedded finance, digital assets, and payment systems modernization are all changing how institutions serve members and customers.And let me just assure you, fraud fighters are
Fraud as Infrastructure
What’s up, fraud fighters, and welcome back to Fraud Forward!I want to take a moment and talk about something bigger than one scam trend, one crypto headline, or one fraud typology. We are talking about fraud as infrastructure.Because what we are seeing right now is not isolated activity. Organized fraud networks are operating like coordinated systems, connecting pig butchering scams, social engin
Payment Fraud Prevention and the Future of Trust
What’s up, fraud fighters, and welcome back to Fraud Forward!I wanted to do something different for our 100th episode. I didn’t want a victory lap. I wanted an honest conversation about payment fraud prevention, where our systems feel fragile, and whether we are building financial infrastructure worthy of public trust.I brought together Karisse Hendrick, Becky Reed, David Maimon, and Jeff Taylor t
Future of Fraud Operations: We Can’t Fight This Alone
What’s up, fraud fighters, and welcome back to Fraud Forward!In part one, you heard fraud fighters describe the current state of fraud with words like acceleration, chaos, fractured, and explosive. And honestly, none of those felt exaggerated. But in this episode, I wanted to ask a different question. Not just what fraud feels like right now, but what teams are doing that they are actually proud o
The State of Fraud in One Word
What’s up fraud fighters, and welcome back to Fraud Forward!I asked a room full of fraud professionals one question: describe the current state of fraud in one word.And the answers? Acceleration. Chaos. Explosive. Scary. Unmanageable.No one said stable. No one said under control.So in this episode, I’m breaking down what those answers tell us about evolving fraud trends, the current fraud landscap
There’s No Such Thing as “Just a Teller”
What’s up, fraud fighters, and welcome back to Fraud Forward!Before I was sitting in fraud strategy conversations, before I was talking about controls, governance, and layered defenses, before any of this, I was on the teller line. Face-to-face with members. Balancing speed, service, and that gut feeling when something just didn’t sit right. And I’m telling you right now, that experience shaped ev
Fraud Fight Club Debrief w/Karisse Hendrick and Jen Lamont
What’s up, fraud fighters, and welcome back to Fraud Forward!This Fraud Fight Club recap is one I have been wanting to put down in words because some events are just conferences, and some events remind you exactly why this work matters. This one brought together fraud fighters from across the industry, from brand-new practitioners to people who have shaped this space for years, and it created the
The Gaps We Create: Controls, Strategy, and Process Misalignment w/ Angela Diaz
What’s up, fraud fighters, and welcome back to Fraud Forward!In this episode, I’m sitting down with Angela Diaz to talk about something that sounds simple on the surface, but honestly, it creates more fraud gaps than a lot of teams realize. We throw around terms like controls, strategy, and process all the time in fraud operations. We say them like they mean the same thing. They do not. And when w
Fraud Forward: Where we’ve been, what I’m building, and what’s next
What’s up fraud fighters, and welcome to Fraud Forward! This episode is just me and you, and honestly, that felt right. Fraud Forward has always been about real conversations, but every once in a while, I think it matters to pause, zoom out, and talk peer to peer about where we’ve been, what I’ve been building, and where this work is going next. No guests. No panel. No polished back-and-forth. Jus
Agentic banking and the future of AI-driven financial control (Part 2)
What’s up fraud fighters, and welcome to Fraud Forward!This episode picks right back up in one of the most important places this conversation could go: what happens after we move past the shiny AI headlines and start talking about control, governance, disputes, and real accountability inside financial services.Because that is the real conversation around agentic banking.Not just whether AI in bank
AI transaction monitoring for agentic banking risk
What is up fraud fighters, and welcome to Fraud Forward!Today we’re talking about AI transaction monitoring and why it matters so much as agentic banking starts moving from concept to reality.Because once AI agents in banking move beyond simple chat and into actions, payments, and customer instructions, the risk conversation changes fast.This is no longer just about whether AI in banking feels hel
Payments fraud prevention across the lifecycle: Before, during, and after the money moves
What is up fraud fighters, and welcome to Fraud Forward!This is one of those conversations every fraud, risk, payments, and operations leader should hear.We spend a lot of time talking about fraud losses, scam trends, and faster payments. What we do not always unpack is where the real breakdown happens in the payment journey. Does it start at onboarding? Does it show up in authentication? Is speed
Advanced Fraud Solutions Leadership with Ted Josephson Pt. 2: AI Automation, and What’s Coming
What is up fraud fighters, and welcome to Fraud Forward!AI is accelerating fraud, 100 percent. But the bigger risk, the thing that should keep every fraud leader up at night, is what happens when fraud teams stop thinking strategically because the queue never ends.In Part 2 of Fraud Forward, I’m back with Ted Josephson, VP of Bank Fraud & Credit Strategy at Synchrony Financial, and we are gett
Advanced Fraud Solutions Leadership with Ted Josephson Pt.1
What is up fraud fighters and welcome to Fraud Forward.In this episode we sit down with Ted Josephson, VP of Bank Fraud and Credit Strategy at Synchrony Financial, to talk about what advanced fraud solutions leadership really looks like when fraud prevention moves beyond reacting to threats and becomes part of enterprise strategy.Ted’s path into the fraud space did not start in a fraud department.
Your Fraud Team Is Leaking the Playbook — and LinkedIn Is the Attack Surface
Fraudsters aren’t only targeting customers anymore. They’re targeting fraud teams.In this episode of Fraud Forward, Hailey Windham sits down with Jared Gruenberg to explain how fake LinkedIn companies are using Easy Apply and “pre-interview” screening emails to harvest operational intelligence; the exact tools, signals, and investigation workflows that fraud, AML, and compliance teams use to stop
It’s Always Day One: Rethinking Financial Crime in a Converged World w/ Ari Redbord
“It’s always Day One” sounds like a startup cliché… until you hear it from someone who’s spent his career on the front lines of threat finance.In this episode of Fraud Forward, host Hailey Windham sits down with Ari Redbord (Global Head of Policy & Government Affairs at TRM Labs) to unpack how financial crime prevention is evolving as crypto, traditional finance, and AI-driven scams collide. A
KYC Isn’t Broken — We Just Keep Asking It to Do the Wrong Job (with Steve Lenderman)
Know your customer (KYC) was never designed to be fraud control, yet fraud programs across the industry treat it like one. In this episode of Fraud Forward, host Hailey Windham sits down with Steve Lenderman, Head of Fraud Prevention at iSolve, for a necessary conversation about what KYC actually does, what it can't do, and why that distinction matters more than ever.Steve and Hailey challenge the
Agentic Commerce: The Fraud Hotbed No One’s Ready For (with Chen Zamir)
Agentic commerce sounds futuristic, until it starts hitting your auth flows, your dispute queues, and your monitoring pipelines.In this episode of Fraud Forward, host Hailey Windham sits down with Chen Zamir, Head of Fraud Strategy at Sardine and Founder of Native Risk, to unpack what happens when AI agents don’t just recommend, they act. They browse, click, checkout, retry, and optimize at machin
Fraud Isn’t a Silo…It’s a Systems Problem (with Frank McKenna)
Fraud programs often measure what is easiest, not what’s most important. In this episode of Fraud Forward, host Hailey Windham welcomes back Frank McKenna for an honest, wide-ranging conversation about the realities fraud leaders are facing today.Frank and Hailey dig into where fraud hides in plain sight, why so many losses are misclassified as credit risk, and how institutions consistently overre
Fraud at Machine Speed: What 2025 Taught Us About 2026
Fraud isn’t slowing down, it’s evolving. The Banking on Fraudology podcast is now Fraud Forward, and we’re kicking off the new era with a no-nonsense look at what financial institutions are actually facing on the front lines.In this premiere episode, host Hailey Windham brings together fraud, risk, and BSA leaders from banks and credit unions to separate real signals from industry noise. No hype.
Leveling Up for Impact: My Big News and the Future of Banking on Fraudology
This is a legacy episode from Banking on Fraudology, originally published on December 17, 2025.In this episode of Fraud Forward (formerly Banking on Fraudology), Hailey Windham reflects on her journey in the industry by sharing big news and zooming out to address the "seismic shift" this change represents for her career and the community. Hailey officially announces she has joined Sardine as thei
Bonus Episode — Building Smarter, Not Harder: Using AI to Eliminate Fraud’s Busy Work with Ben Graf
This is a legacy episode from Banking on Fraudology, originally published on December 12, 2025.In this episode of Fraud Forward (formerly Banking on Fraudology), Hailey Windham talks with Ben Graf, a self-taught AI expert in the neobank space. The conversation dives into what it really looks like to learn AI from the ground up, emphasizing that the future of fraud prevention isn't about replacing
The Fraud Stories That Defined 2025 — And the Payment Shifts That Will Define 2026
This is a legacy episode from Banking on Fraudology, originally published on December 10, 2025.In this episode of Fraud Forward (formerly Banking on Fraudology), Hailey Windham reflects on a transformational year in fraud by unpacking recent, high-stakes cases and zooming out to address the "seismic shift" in the payment ecosystem.Hailey covers the industry's evolution, highlighting how human intu
Building a Unified Front Against Human Crime: The Knoble’s Mission, Momentum & Moment of Need
This is a legacy episode from Banking on Fraudology, originally published on December 3, 2025.In this episode of Fraud Forward (formerly Banking on Fraudology), Hailey Windham welcomes back Ian Mitchell, founder of The Knoble, to delve into the organization's critical mission, its global impact, and the urgent need for community support.The conversation centers on the concept of "human crimes," a
A Giant Serving of Gratitude: Thanksgiving Special on Empathy, Collaboration, & the Future of Fraud Fighting
In this reflective and gratitude-filled episode of Banking on Fraudology, Hailey Windham takes a moment to step back and appreciate the people and themes shaping the fight against fraud, delivering a "giant serving of gratitude" for the community.The conversation dives into the industry's evolution, highlighting how innovation and collaboration are aligning to create a powerful, transformative mom
The Next Evolution of Fraud Defense: Unlocking Collective Intelligence with Sonar AI (with Ravi Loganathan)
Banking on Fraudology is presented by Sardine.ai.In this episode of Banking on Fraudology, Hailey Windham sits down with Ravi Loganathan, Co-founder and President of Sonar AI and Head of Banking and Policy at Sardine. Ravi, who has over 20 years in banking and consortium work with institutions like Early Warning Services, Zelle, and Bank of America, has been leading the charge at Sardine to make i
Bonus Episode — Why Now Is the Best Time to Fight Fraud (w/ Andrea Valentin)
In this powerful bonus episode of Banking on Fraudology, Hailey Windham sits down with Andrea Vallentine, Senior Vice President of Fraud and Risk at Old Glory Bank. The conversation dives deep into Andrea's genuinely excited perspective that "this might actually be the best time to be fighting fraud". We explore the rising momentum of collaboration and shared learning that is unifying the indust
International Fraud Awareness Week — Igniting the Spirit of Fraud Fighters Everywhere with John Duffley
In this powerful episode of Banking on Fraudology, Hailey Windham sits down with John Duffley, Communications Director at the Association of Certified Fraud Examiners (ACFE), who leads the global coordination and growth of International Fraud Awareness Week.The conversation dives deep into the origins of this massive global initiative, which began in 2000 as "National Fraud Awareness Week" and has
Words Matter: Changing How We Talk About Victims of Fraud with Kathy Stokes
In this powerful episode of Banking on Fraudology, Hailey Windham sits down with Kathy Stokes, Director of Fraud Prevention Programs at AARP, a nationally recognized leader in consumer protection and elder fraud prevention. The conversation dives deep into Stokes's foundational statement: "We need to talk about victims in order to talk about the fraud as a crime". They explore why language is the
Protecting What Matters: Inside the IAFCI with President Mark Solomon
Fraud Forward is powered by SardineIn this insightful episode of Banking on Fraudology, host Hailey Widham welcomes Mark Solomon, President of the International Association of Financial Crimes Investigators (IAFCI), for an in-depth look at how global collaboration is reshaping the fight against financial crime.With more than 30 years of experience in law enforcement and fraud investigation, Mark s
Document Fraud in the Age of Generative AI with Ronan Burke
Fraud Forward is powered by SardineIn this eye-opening episode of Banking on Fraudology, host Hailey Windham sits down with Ronan Burke, co-founder and CEO of Inscribe, to discuss the alarming rise of document fraud in financial services. As generative AI makes creating fake documents easier than ever, Burke reveals that AI-generated and template-based document fraud has surged over 200% in just t
Contraband Connections: Crime Networks Inside Prison Walls w/ Travis Cox (Part 2)
Fraud Forward is powered by SardineIn this eye-opening episode of Banking on Fraudology, host Hailey Widham sits down with Travis Cox, investigator with the South Carolina Department of Corrections, to uncover the dark world of prison based fraud and organized crime.Cox shares a rare inside look at how inmates use contraband cell phones to run sophisticated fraud, extortion, and money laundering s
Introducing Bonus Episodes, Powered by Safeguard: Exploring AI Themes in Fraud Prevention
Fraud Forward is powered by SardineIn this dynamic episode of Banking on Fraudology, host Hailey Windham kicks off a new monthly series in collaboration with Safeguard, paving the way to their 2026 AI Deep Dive Retreat. Joined by industry thought leaders Mitul Parmar and Brian Davis, Hailey explores the urgent need for AI education, collaboration, and strategic adoption across fraud, identity, and
Contraband Connections: Crime Networks Inside Prison Walls w/ Travis Cox Part 1
Fraud Forward is powered by SardineIn this eye-opening episode of Banking on Fraudology, host Hailey Windham sits down with Travis Cox, a seasoned investigator from the South Carolina Department of Corrections, to explore the alarming world of contraband cell phones in prisons. Travis shares his firsthand experience combating organized crime networks that operate from behind bars, revealing how th
Human Trafficking and the Fraud Fighter’s Responsibility: A Conversation with Freddy Massimi
Fraud Forward is powered by SardineIn this compelling episode of Banking on Fraudology, host Hailey Widham is joined by Freddy Massimi, a certified Financial Crimes investigator and leader at Truist Bank, to explore the intersection of human trafficking and financial crime.Together, they examine how financial institutions can detect and disrupt trafficking networks, drawing from recent high-profil
Small FIs & the New NACHA Fraud Monitoring Rules (Phase 1)
Fraud Forward is powered by Sardine The latest episode of Banking on Fraudology tackles a critical issue facing financial institutions: new ACH fraud monitoring requirements. Host Hailey Windham expertly guides listeners through NACHA's upcoming rule changes, offering a comprehensive breakdown tailored for small banks and credit unions. Windham delves into the nuances of the two-phase implementati
From Awards to AI Attacks: Fraudology Meets in Austin
Fraud Forward is powered by SardineFraudology and Banking on Fraudology are back together, this time recording in person from Austin, Texas!We celebrate Karisse’s recent Women in Payments Award, reflect on the power of in person connections, and then dive straight into the headlines. We spotlight how AI is reshaping fraud, from autonomous “agentic AI” attacks to fraudsters hijacking
Announcing Safeguard: A New Era of Fraud, Identity, and Compliance Events Begins
Fraud Forward is powered by Sardine In this groundbreaking episode of Banking on Fraudology, host Hailey Windham introduces an exciting new event that promises to revolutionize how the fraud, identity, and compliance industry approaches AI. Mitul Parmar, co-founder and CEO of Safeguard, joins to announce the launch of the first AI Deep Dive Retreat, taking place May 3-6, 2026 at the prestigious Br
Pause as a Service: Turning Fight, Flight, Freeze into Protection with Jen Lamont
Fraud Forward is powered by SardineHost Hailey Windham and guest Jen Lamont tackle the crucial topic of creating pauses to prevent fraud in financial transactions. The conversation centers around the concept of "pause as a service," exploring how momentary interruptions can be the key to protecting members from falling victim to scams. Jen shares her expertise on training frontline staff to recogn
Passion, People, and Prevention: My Fraud-Fighting Chat with Stephanie Macrafic
Fraud Forward is powered by Sardine In this illuminating episode of Banking on Fraudology, host Hailey Windham sits down with fraud prevention expert Stephanie Macrafic, to explore the fascinating intersection of human behavior and scam prevention. Fresh off her acclaimed presentation at the ACFE Global Fraud Conference, Stephanie shares invaluable insights on using behavioral science to disrupt s
Inside the Ring: PJ Rohall on Fraud Fight Club’s Biggest Hits & What’s Next
Fraud Forward is powered by Sardine In this electrifying episode of Banking on Fraudology, host Hailey Windham sits down with PJ Rohall, co-founder of About Fraud & Fraud Fight Club , to unpack the knockout success of their recent "Round Two" conference. PJ gives listeners an insider's look at what it takes to organize a fraud-fighting event that breaks the mold of typical industry gatherings.
From $70K Heists to Fake IDs: Fraud Fighter Takeaways You Can Use Today
Fraud Forward is powered by Sardine In this eye-opening episode of Banking on Fraudology, host Hailey Windham dives deep into five recent fraud cases that every financial institution needs to know about. From a $70,000 account drain to a multi-branch fraud attempt, each story serves as a masterclass in what to do - and what not to do - when it comes to protecting customers and institutions from in
Part 2 - Ask Us Anything: Fraud-Fighter Telethon w/ Frank Mckenna
Fraud Forward is powered by SardineIn this episode of Banking on Fraudology, host Hailey Windham and fraud expert Frank McKenna dive deep into the world of financial crime prevention. The duo tackles a wide range of questions from fraud fighters across the industry, offering invaluable insights and practical advice. From discussing the challenges of cross-industry collaboration to exploring the la
From Karaoke to Comments: Your Chance to Shape Fraud Policy
Fraud Forward is powered by SardineIn this eye-opening episode of Banking on Fraudology, host Hailey Windham dives into a critical development in the financial fraud prevention landscape. Fresh off a cruise where she performed her fraud-prevention parody of Meghan Trainor's "No," Hailey shifts gears to discuss a major opportunity for fraud professionals to shape future policy. The CFPB, NCUA, FDIC
$1.2 million related to fraud with Erin O'Loughlin & Brian Svoboda-Kindle
Fraud Forward is powered by SardineIn this episode of Banking on Fraudology, host Hailey Windham sits down with Erin O'Loughlin and Brian Svoboda-Kindle from the Association of Certified Financial Crime Specialists (ACFCS) to discuss the critical importance of ongoing education and collaboration in the fight against financial crime. As the financial landscape rapidly evolves, fraud and compliance
Part 1 - Ask Us Anything: Fraud-Fighter Telethon w/ Justin Davis and Frank Mckenna
Fraud Forward is powered by SardineIn this special Telethon episode of Banking on Fraudology, host Hailey Windham is joined by fraud-fighting heavyweights Frank McKenna and Justin Davis for a lively Q&A session tackling the biggest questions in fraud prevention. The episode kicks off with a surprise appearance by Karisse Hendrick, setting the tone for an informative yet entertaining discussion
Defending Financial Freedom with Kenny Aycock
Fraud Forward is powered by SardineIn this special 4th of July episode of Banking on Fraudology, host Hailey Windham sits down with Kenny Aycock, a trusted risk professional and manager of risk management at All South Federal Credit Union. With over two decades of experience on federal task forces investigating violent crime and gang activity, Kenny brings a unique perspective to the world of fina
From Cannabis Banking to Cyber Risk: Inside CU Risk Ops with Bryan Watkinson
Fraud Forward is powered by SardineIn this illuminating episode of Banking on Fraudology, host Hailey Windham sits down with Bryan Watkinson, a risk management expert from Affinity Federal Credit Union. Bryan shares his wealth of experience in operational risk, fraud prevention, and the emerging field of cannabis banking. The conversation kicks off with a look at Bryan's popular "Fraud Friday" soc
Banking on Fraudology E56 - WTF, Seriously — Why the U.S. is Falling Behind in the Fight Against Fraud - with Matt O’Neill
Fraud Forward is powered by SardineIn this eye-opening episode of Banking on Fraudology, host Hailey Windham sits down with Matt O'Neill, a 25-year veteran of the US Secret Service and former managing director of their global cyber investigative operations. O'Neill shares his sobering perspective on how the United States is falling behind in fraud prevention compared to other nations. Drawing from
The High Cost of Low Trust: Transparency, Scams, and Survivor Truths
Fraud Forward is powered by SardineIn this episode of Banking on Fraudology, Hailey Windham takes listeners inside the world of pig butchering scams and Operation Shamrock's efforts to combat them. Windham shares insights from her recent presentation at the ACFE Twin Cities Fraud Summit, where she and Erin West highlighted the growing threat of transnational organized crime syndicates. The episode
From Fraud Fighter to Force Multiplier: How Jessica Cartrette is Breaking Down Barriers
Fraud Forward is powered by SardineIn this illuminating episode of Banking on Fraudology, host Hailey Windham sits down with Jessica Cartrette, Fraud Manager at Rev Federal Credit Union, to explore the power of collaboration in fighting financial fraud. Jessica shares her journey from retail pharmacy to becoming a fraud-fighting force, emphasizing how her frontline experience as a teller shaped he
From Passion to Purpose — and the Peril of Insider Fraud
Fraud Forward is powered by SardineIn this powerful episode of Banking on Fraudology, host Hailey Windham takes listeners on a journey through the world of fraud prevention. She begins by sharing exciting news about the launch of her consulting firm, CU Fight Fraud LLC, dedicated to serving credit unions and community banks in their fight against fraud. Windham explains her passion for supporting
Anatomy of a Modern Scam: Lessons from a Personal Story (Pt.2 with Andrew Austin)
Fraud Forward is powered by SardineIn this powerful episode of Banking on Fraudology, host Hailey Windham continues her conversation with fraud expert Andrew Austin about a devastating crypto scam that targeted his 81-year-old father. Andrew provides a detailed breakdown of how the scam unfolded, exposing critical failures across multiple systems and organizations that allowed it to succeed. From
Trust, Technology, and Tragedy: Anatomy of a Modern Scam
Fraud Forward is powered by SardineIn this powerful episode of Banking on Fraudology, host Hailey Windham celebrates the podcast's one-year anniversary with special guest Andrew Austin, a seasoned fraud fighter and Head of Fraud Prevention at Sardine. The conversation takes a deep dive into the complex world of financial scams, account takeovers, and the cascading failures that often lead to succe
Part 2: Fraud is Like a Box of Chocolates: You Never Know What You're Gonna Get with Marc Evans
Fraud Forward is powered by SardineIn the second part of the Banking on Fraudology episode with fraud expert Marc Evans, Hailey Windham continues her riveting conversation about the many flavours of fraud. As a seasoned law enforcement professional who has cracked over 500 fraud cases, Evans shares invaluable insights into the world of financial crime and scams. The discussion dives deep into the
Part 1 - Fraud is Like a Box of Chocolates: You Never Know What You're Gonna Get with Marc Evans
In this captivating episode of Banking on Fraudology, host Hailey Windham sits down with fraud-fighting expert Marc Evans to unpack the complex world of financial scams. Drawing inspiration from the classic film Forrest Gump, they explore how fraud is like a box of chocolates - full of surprises and often bitter disappointments. Marc, a certified fraud examiner and law enforcement investigator, br
Bridging Law Enforcement & Banking: Matt Hogan on Fighting Fraud Together
Fraud Forward is powered by SardineIn this eye-opening episode of Banking on Fraudology, host Hailey Windham sits down with Matt Hogan, a seasoned detective with over 16 years of experience fighting white collar and crypto crime. Matt shares his journey from investigating traditional financial crimes to tackling complex crypto fraud cases, offering invaluable insights for both law enforcement and
Fight Fraud Club Special: The Future of Fraud Prevention and Strategies to Fight Back
Fraud Forward is powered by SardineIn this special episode of Banking on Fraudology, Hailey Windham and Fraudology podcast host Karisse Hendrick join forces to give listeners an insider's preview of the upcoming Fraud Fight Club event. The duo shares their enthusiasm for the collaborative and raw nature of this gathering of fraud fighters. They highlight key sessions to watch out for, including a
See You in the Ring: Fraud Fight Club Preview & People to Watch
Fraud Forward is powered by SardineIn this short, but sweet episode of Banking on Fraudology, host Hailey Windham gives listeners an insider's preview of the upcoming Fraud Fight Club event. As a speaker at two sessions, Hailey shares her enthusiasm for the collaborative and raw nature of this gathering of fraud fighters. She highlights key sessions to watch out for, including a powerful keynote b
Holds, Hopes, and Holes: Why Funds Availability Rules Are Failing Fraud Teams
Fraud Forward is powered by SardineIn this compact but powerful episode of Banking on Fraudology, Hailey Windham tackles a topic that's causing major headaches for fraud teams across the country: the limitations of funds availability rules. Windham expertly breaks down how Regulation CC, created in 1987, is struggling to keep pace with the sophisticated fraud schemes of the digital age. She paints
Combatting Check Fraud: Verifying Payee with SentiLink’s Treasury Check Verification Service (TCVS)
Fraud Forward is powered by SardineIn this eye-opening episode of Banking on Fraudology, host Hailey Windham welcomes back fraud expert David Maimon to dive deep into the world of treasury check fraud. As the "Indiana Jones of fraud fighters," David shares alarming insights into why these government-issued checks have become prime targets for criminals. The conversation reveals how fraudsters are
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